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4.5 out of 5

"Had a lovely stay, the only issue we had was a very intoxicated man from Bungalow 14 tried to get into my daughter's bungalow 18 about midnight, then ... " More

By a verified traveller on Sun 19 Jan 2020

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Hotel Description

A family-friendly stay in the heart of Hamilton Island awaits you at Palm Bungalows. You'll be within steps of WILD LIFE Hamilton Island and within a short 5-minute stroll of Catseye Beach. Highlights at this resort include 6 outdoor swimming pools, and in-room kitchenettes and free WiFi.

You can enjoy furnished balconies, flat-screen TVs, and coffee/tea makers, featured in all 50 rooms. Kitchenettes come equipped with refrigerators and microwaves, and minibars provide refreshments. Ceiling fans, safes, and hair dryers are also available.

A day of pampering can include deep-tissue massages, hot stone massages, and body wraps along with aromatherapy and mani/pedis. The family restaurant, Sails Restaurant, is open for breakfast, brunch, lunch, and dinner. The resort's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy access to 4 outdoor tennis courts along with a health club and a sauna. 1884 square feet (175 square meters) of event facilities include a conference center, and other business amenities include a business center. Plus you'll find free WiFi in public areas, a kids' swimming pool, and a coffee shop/café. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of a free airport shuttle.

With a stay at this 3-star Hamilton Island resort, you'll be 0.7 km (0.5 mi) from Hamilton Island Marina and 3.1 km (1.9 mi) from Hamilton Island Golf Club.

Bungalow

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$400* Per night/room 1 Aug. - 2 Aug.

Palm Bungalows ratings based on 87 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Palm Bungalows

Everyone (42) Couples (31) Family (11)
5 out of 5
Had a lovely stay, the only issue we had was a very intoxicated man from Bungalow 14 tried to get into my daughter's bungalow 18 about midnight, then verbally abused & threatened my husband, we were in B16.Security came & dealt with him but this left us very unsettled for the rest of the night & stay.

Posted by on 19 Jan. 2020

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5 out of 5
Hotel and facilities generally really good. Loved the WiFi all over the resort.

Posted by on 25 Dec. 2019

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4 out of 5

Posted by on 26 Nov. 2019

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4 out of 5
Quality bed. Great water pressure in shower. Good amount of space.

Posted by on 4 Oct. 2019

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5 out of 5

Posted by on 27 Sep. 2019

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4 out of 5
Perfect location, lovely place. July is a little cold for the pools. Will come back in the warmer weather

Posted by on 4 Aug. 2019

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5 out of 5
The Bungalows are in the most beautiful setting - its lovely to just sit in your porch and enjoy watching the world go by. The room was lovely and spacious, and well appointed

Posted by on 1 Jun. 2019

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5 out of 5
Palm Bungalows was ideal for me, for one person. It was conveniently close to the Resort Centre, the Green and Blue Shuttle Buses and the Reef View Hotel.

Posted by , from Brisbane, Queensland. on 18 May 2019

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4 out of 5
Liked nearly everything however there is no adequate space with a desk top for working with a computer.

Posted by on 15 May 2019

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5 out of 5
The room was nice and spacious, we were very central to everything. Lots of activities to keep you busy. The staff were always very helpful. The buffet breakfast was fantastic. We absolutely loved everything.

Posted by on 18 Mar. 2019

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All-inclusive Details

  • Access to off-site clubs included
  • Taxes not included
  • All non-motorised water sports included
  • Gratuities not included

Property Features

Palm Bungalows offers its guests 6 outdoor swimming pools, outdoor tennis courts, a health club, and a sauna. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Event space at this resort measures 1884 square feet (175 square meters) and includes a conference center. A children's pool, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Palm Bungalows. You'll have access to the outdoor pool at a partner property. An area shuttle within 2 kilometers and a roundtrip airport shuttle at scheduled times are free. Self parking is free. Smoking is allowed in designated areas at this 3-star Hamilton Island resort.

  • 1 floor
  • 50 guestrooms or units
  • 1884 sq ft of conference space
  • 175 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 6
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 4
  • Kitchenette
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hamilton Island, QLD (HTI-Great Barrier Reef) (1.2 km / 0.8 mi)
  • Property shuttles: Free airport shuttle, area shuttle within 2 kilometers, cruise terminal shuttle, ferry terminal shuttle, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Palm Bungalows offers 50 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. Accommodations at this 3-star resort have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with pay movies. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room kitchenette
  • Private balcony (furnished)
  • Minibar
  • Flat-screen television
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Sails Restaurant - This poolside family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Airport shuttle service is available at scheduled times from 6:30 AM to 8 PM. Fees may apply. Contact the property in advance to make arrangements.

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport transportation is offered at scheduled times from 6:30 AM to 8 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • No lifts
  • Minimum guest age is 18
  • Debit cards
  • Number of children who can stay for free – 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1.00

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 35 per person (approximately)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palm Bungalows
  • Palm Bungalows Hamilton Island
  • Palm Bungalows Hotel
  • Palm Bungalows Hotel Hamilton Island
  • Palm Bungalows Resort Hamilton Island
  • Palm Bungalows Resort
  • Palm Bungalows Resort
  • Palm Bungalows Hamilton Island
  • Palm Bungalows Resort Hamilton Island

You should know

  • Palm Bungalows offers transfers from the airport. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.