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The Fontenay

5.0 star property
Luxury hotel connected to the convention centre in Eimsbuettel with 2 restaurants

Choose dates to view prices

Photo gallery for The Fontenay

View from room
Terrace/patio
Premium bedding, free minibar items, in-room safe, desk
2 restaurants, breakfast, lunch served; local and international cuisine
2 restaurants, breakfast, lunch served; local and international cuisine
Reviews
9.6

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Spa
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • GymGymGym

Explore the area

Map
Fontenay 10, Hamburg, 20354
  • Popular LocationHamburg City Hall4 min drive
  • Popular LocationMiniatur Wunderland6 min drive
  • Popular LocationElbe Philharmonic Hall6 min drive
  • AirportHamburg (HAM)22 min drive

Room options

View all photos for Executive Suite, 1 Bedroom, Balcony

Premium bedding, free minibar items, in-room safe, desk

Executive Suite, 1 Bedroom, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fontenay Deluxe

Premium bedding, free minibar items, in-room safe, desk

Fontenay Deluxe

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite

Premium bedding, free minibar items, in-room safe, desk

Park Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 120 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite

Panoramic Suite

Panoramic Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 95 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Fontenay Suite

Fontenay Suite

Fontenay Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 196 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Alster Suite

Premium bedding, free minibar items, in-room safe, desk

Alster Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 176 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Europa Suite

Premium bedding, free minibar items, in-room safe, desk

Europa Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fontenay Deluxe Alster

Premium bedding, free minibar items, in-room safe, desk

Fontenay Deluxe Alster

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 43 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Senator Suite

Premium bedding, free minibar items, in-room safe, desk

Senator Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 85 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premium bedding, free minibar items, in-room safe, desk

Premier Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fontenay Classic

Premium bedding, free minibar items, in-room safe, desk

Fontenay Classic

Highlights

Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Bathrobes
  • 28 sq m
  • Park view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Fontenay Premier Room

Premium bedding, free minibar items, in-room safe, desk

Fontenay Premier Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 43 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Grand Elysee Hamburg
Pool
Spa
Pet-friendly
Free WiFi
4.8 out of 5, Exceptional, (1000)
The price is AU$751
for 1 night
includes taxes & fees
28 May - 29 May
Grand Elysee Hamburg

About the area

Hamburg

You'll be connected to the convention centre at The Fontenay, and within just a 15-minute stroll of Alster Lakes and University of Hamburg. Highlights at this luxury hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages, body wraps and mani/pedis. The fine-dining restaurant, Lakeside, is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool, gym, sauna and pool loungers. Other amenities include free WiFi in public areas, a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 11:30 AM and on weekends between 6:30 AM and 11:30 AM. There's also valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Eimsbuettel hotel, you'll be 3 km (1.9 mi) from Reeperbahn and 3.1 km (1.9 mi) from Miniatur Wunderland.

What's nearby

  • Hamburg Messe and Congress - 3 min drive
  • Hamburg City Hall - 4 min drive
  • Reeperbahn - 5 min drive
  • Miniatur Wunderland - 6 min drive
  • Elbe Philharmonic Hall - 6 min drive

Getting around

  • Hamburg Dammtor Station - 10 min walk
  • Dammtor S-Bahn - 11 min walk
  • Hamburg Airport (HAM) - 23 min drive

Restaurants

  • Bodo's Bootssteg - 5 min walk
  • Bourbon Street Bar - 7 min walk
  • Piazza Romana - 8 min walk
  • Henriks Bar & Restaurant - 6 min walk
  • Parkview - 2 min walk

About this property

The Fontenay

Luxury hotel connected to the convention centre in Eimsbuettel with 2 restaurants
The Fontenay offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness centre, a sauna, and spa services are also featured at the luxury The Fontenay. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Hamburg hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2018
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
The Fontenay offers 130 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Valet parking on site (EUR 35 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; EUR 42 for adults and EUR 21 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Atrium Lounge
  • Lakeside
  • Parkview

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Building
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
The property’s Lakeside Restaurant is closed on Sundays and Mondays.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 42 for adults and from EUR 21 for children
  • Airport shuttle fee: EUR 175 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: EUR 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars, and is displayed on this page as 5 stars.

Property is also known as

Fontenay Hotel Hamburg
Fontenay Hotel
Fontenay Hamburg
Fontenay
The Fontenay Hotel
The Fontenay Hamburg
The Fontenay Hotel Hamburg

Frequently asked questions

What is the cancellation policy at The Fontenay?

The Fontenay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Fontenay?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at The Fontenay on 13 June 2024 start from AU$615.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Fontenay?

Yep, The Fontenay has valet parking for EUR 35 per day.

Are there any beaches close to The Fontenay?

The closest beach to The Fontenay is Övelgönne (6.1 km).

Is there a spa on site at The Fontenay?

Yep, there is an onsite spa at The Fontenay. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does The Fontenay have a pool?

The Fontenay has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at The Fontenay?

The Fontenay features a full-service spa, an outdoor pool and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes The Fontenay a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Fontenay.

Does The Fontenay serve breakfast?

Sure does, cooked-to-order brekkie is on offer on weekdays from 6:30 AM to 11:30 AM and weekends between 6:30 AM and 11:30 AM.

Is there a free airport shuttle available at The Fontenay?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Fontenay?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Fontenay?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Fontenay?

No, only service animals are allowed.

The Fontenay Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 264 out of 304 reviews" "
Rating 8 - Good. 24 out of 304 reviews" "
Rating 6 - Okay. 8 out of 304 reviews" "
Rating 4 - Poor. 2 out of 304 reviews" "
Rating 2 - Terrible. 6 out of 304 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kiarash

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Yaktiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was uniquely placed right by a very easy jogging, walking , and cycling route and near the water. The building itself is the most aesthetically pleasing design with beautiful windows everywhere. I really don’t know how to put it in words but it was the best hotel so far of the many 5 star hotels I have stayed at.
Stayed 1 night in Dec 2023

10/10 Excellent

Charbel

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

George, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay in six months! Excellent location. Modern Superb spa. Best hotel in Hamburg
Stayed 1 night in Sep 2023

2/10 Terrible

Ashley

Stayed 2 nights in Sep 2023

2/10 Terrible

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern hotel in arguably the best residential area in Hamburg , right on the Alster lake. Fantastic choice at breakfast , hot dishes are prepared in the kitchen and delivered to your table piping hot which is not always the case with a buffet. Freshly made carrot and apple juice. Light switches in the room are very modern and not easy to operate Very expensive dining but fresh ingredients and value for money if you can afford it
Stayed 1 night in Sep 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel on every level, one of the best we've stayed in.
Stayed 2 nights in Sep 2023

10/10 Excellent

LEIGH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality hotel from bygone era
Reception was excellent, even escorting us to our room. The room was a good and included a balcony. We appreciated the welcome gifts, and the turndown evening service which seems from a bygone era! We are nitpicking but were frustrated eggs and bacon were hard unless specifically asked for different. Position on the lake was perfect.
Stayed 5 nights in Aug 2023

10/10 Excellent

HUANG T Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

KHALED

Stayed 6 nights in Jun 2023