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The Fontenay

Photo gallery for The Fontenay

Rooftop terrace
Sauna, hot tub, steam room, body treatments, body wraps, body scrubs
3 restaurants; breakfast, lunch and dinner served
Indoor pool, outdoor pool, pool loungers
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$661
includes taxes & fees
12 July - 13 July

Explore the area

View map
Fontenay 10, Hamburg, 20354
  • Place, Alster Lakes
    ‪1 min walk‬
  • Place, Jungfernstieg
    ‪13 min walk‬
  • Place, Congress Center Hamburg
    ‪13 min walk‬
  • Airport, Hamburg (HAM)
    ‪27 min drive‬

Room options

View all photos for Classic Room (Fontenay)

Premium bedding, free minibar items, in-room safe, desk

Classic Room (Fontenay)

  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room (Fontenay)

Premium bedding, free minibar items, in-room safe, desk

Deluxe Room (Fontenay)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room (Fontenay)

Premium bedding, free minibar items, in-room safe, desk

Premier Room (Fontenay)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room (Fontenay, Alster)

Premium bedding, free minibar items, in-room safe, desk

Deluxe Room (Fontenay, Alster)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite

Premium bedding, free minibar items, in-room safe, desk

Executive Suite

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Suite

Premium bedding, free minibar items, in-room safe, desk

Premier Suite

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Twin Room (Fontenay)

Premium bedding, free minibar items, in-room safe, desk

Classic Twin Room (Fontenay)

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite (Fontenay)

Premium bedding, free minibar items, in-room safe, desk

Suite (Fontenay)

  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Suite (Alster)

Premium bedding, free minibar items, in-room safe, desk

Suite (Alster)

  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite (Panorama)

Premium bedding, free minibar items, in-room safe, desk

Suite (Panorama)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Senator)

Premium bedding, free minibar items, in-room safe, desk

Suite (Senator)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Park)

Premium bedding, free minibar items, in-room safe, desk

Suite (Park)

  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Suite (Europa)

Premium bedding, free minibar items, in-room safe, desk

Suite (Europa)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Hamburg

The Fontenay places you in the centre of Hamburg, connected to the convention centre and within just a 15-minute stroll of Alster Lakes and University of Hamburg. Highlights at this luxury hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The fine-dining restaurant, Lakeside, is open for dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool, gym, sauna and pool loungers. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 11:30 AM and on weekends between 6:30 AM and 11:30 AM. There's also valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Eimsbuettel hotel, you'll be 3 km (1.9 mi) from Reeperbahn and 3.1 km (1.9 mi) from Miniatur Wunderland.

What's nearby

  • Alster Lakes - 1 min walk - 0.2 km
  • Inner Alster Lake - 13 min walk - 1.1 km
  • Jungfernstieg - 13 min walk - 1.1 km
  • Congress Center Hamburg - 13 min walk - 1.2 km
  • Hamburg Messe and Congress - 7 min drive - 2.3 km

Getting around

  • Hamburg Dammtor Station - 10 min walk
  • Dammtor S-Bahn - 11 min walk
  • Hamburg Airport (HAM) - 28 min drive

Restaurants

  • ‪Bourbon Street Bar - ‬8 min walk
  • ‪Sueño - ‬8 min walk
  • ‪Henriks Bar & Restaurant - ‬6 min walk
  • ‪Café Bodo's Bootssteg - ‬6 min walk
  • ‪Espresso House - ‬9 min walk

About this property

The Fontenay

The Fontenay offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A fitness centre, a sauna, and a library are also featured at the luxury The Fontenay. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Hamburg hotel.

  • 1 building
  • 130 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Conference rooms
  • Built in 2018
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Coffee shop
The Fontenay offers 130 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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  • Pool
  • Spa
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  • Free Wi-Fi
4.3 out of 5, Excellent, 1,000 reviews
The price is AU$223
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Valet parking on site (EUR 40 per day)
  • Limited on-site valet parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; EUR 42 for adults and EUR 21 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Atrium Lounge
  • Lakeside
  • Osteria due
  • Parkview

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2018
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Reception hall
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Energy-saving switches used
  • Free daily newspapers
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The property’s Lakeside Restaurant is closed on Sundays and Mondays.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 5 October to 11 October:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 42 for adults and from EUR 21 for children
  • Airport shuttle fee: EUR 175 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: EUR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses some wind, solar and geothermal energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property uses wind, solar and geothermal energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This hotel is rated 5 stars.

Property is also known as

Fontenay Hotel Hamburg
Fontenay Hotel
Fontenay Hamburg
Fontenay
The Fontenay Hotel
The Fontenay Hamburg
The Fontenay Hotel Hamburg

Frequently asked questions

What is the cancellation policy at The Fontenay?

The Fontenay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Fontenay?

As of 27 June 2026, prices found for a 1-night stay for 2 adults at The Fontenay on 12 July 2026 start from AU$661, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Fontenay?

Yep, The Fontenay has valet parking for EUR 40 per day.

Are there any beaches close to The Fontenay?

The closest beach to The Fontenay is inoffizieller FKK Strand (15.1 km).

Is there a spa on site at The Fontenay?

Yep, there is an onsite spa at The Fontenay. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does The Fontenay have a pool?

The Fontenay has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at The Fontenay?

The Fontenay features a full-service spa, an outdoor pool and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes The Fontenay a romantic place to stay?

A hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Fontenay.

Does The Fontenay serve breakfast?

Sure does, cooked-to-order brekkie is on offer on weekdays from 6:30 AM to 11:30 AM and weekends between 6:30 AM and 11:30 AM.

Is there a free airport shuttle available at The Fontenay?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Fontenay?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Fontenay?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Fontenay?

No, only service animals are allowed.

Is there a golf course on site at The Fontenay?

There is a golf course next to The Fontenay.

The Fontenay Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 487 out of 551 reviews
Rating 8 - Good. 36 out of 551 reviews
Rating 6 - Okay. 14 out of 551 reviews
Rating 4 - Poor. 6 out of 551 reviews
Rating 2 - Terrible. 8 out of 551 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Klaus

Liked: Cleanliness, amenities
Disliked: Staff & service
Nice rooms
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Søren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I dont know where to begin😊. This is the most amazing hotel I have stayed at.. The room is beautifull, the staff is absolutely amazing and helpfull in any way. The food, the bar, the suroundings= wauw!!! Dont miss out on this hotel.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hospitality
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most amazing hotel in Hamburg - live everything about it - the rooms, the atmosphere, the pool, the food and the amazing staff whi went beyond our family! Can’t wait to be back 💙
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ka Hei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is nice. Staffs are really helpful and friendly. Room is good as always.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class hotel on the beautiful Alster Lake. All the amenities you would expect and a friendly and professional staff.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Bijan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a thoroughly enjoyable stay at the Fontenay. The staff were excellent- polite and friendly with knowledge of the city. Cannot recommend highly enough!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hotel, best service, best food.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Awesome hotel. Great staff
Stayed 1 night in May 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel on every level, one of the best we've stayed in.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic chic hotel. Beautiful design great staff especially the concierge team. Rooms are funky and pool area amazing. Grounds and restaurants stunning too. Totally recommend this place.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Hotel

Loved the Hotel and the Service.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Christian Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel in Germany
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Donella

Liked: Cleanliness, staff & service, property conditions & facilities
The fontenay is a great hotel.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Markus

Top Hotel
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, just way out of the way and distant from main shopping
Stayed 1 night in May 2024
Verified

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel in Hamburg
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Natascha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and very friendly staff. Amazing pool overlooking Hamburg!
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in Hamburg!
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

KEITH MORGAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property

Excellent property , rooms have very high level of detail . Good food and very attentive staff!
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel Very modern with state of the art amenities Beautiful spa with indoor/outdoor pool Walking distance to downtown
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location, nice bathroom, clean lines.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so helpful and thoughtful.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Kimy

Liked: Cleanliness, amenities
Overall stay was exception and in a beautiful city!
Stayed 5 nights in Nov 2024