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Steigenberger Hotel Hamburg

Pet-friendly Hamburg hotel connected to the convention centre, steps from Neuer Wall

Photo gallery for Steigenberger Hotel Hamburg

Exterior
Fitness facility
Lobby
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$304
includes taxes & fees
18 Jan - 19 Jan

Explore the area

View map
Heiligengeistbruecke 4, Hamburg, HH, 20459
  • Place, Hamburg City Hall
    ‪8 min walk‬
  • Place, Miniatur Wunderland
    ‪9 min walk‬
  • Place, Elbe Philharmonic Hall
    ‪11 min walk‬
  • Airport, Hamburg (HAM)
    ‪22 min drive‬

Room options

View all photos for Superior Room

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Superior Room

9.6 out of 10
Exceptional
(42 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Suite

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Superior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 71 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 48 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Deluxe Room

8.8 out of 10
Excellent
(11 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 41 sq m
  • Canal view
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Room (Riverside)

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Superior Room (Riverside)

9.4 out of 10
Exceptional
(26 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 34 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 86 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Presidential Suite

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Presidential Suite

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
  • 184 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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Exterior

Ruby Lotti Hotel Hamburg

Hamburg City Center
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
4.5 out of 5, Wonderful, 1,001 reviews
The price is AU$180
includes taxes & fees
11 Jan - 12 Jan
Ruby Lotti Hotel Hamburg

About the area

Hamburg

Steigenberger Hotel Hamburg places you in the centre of Hamburg, connected to the convention centre and within a short 5-minute stroll of Neuer Wall and International Baptist Church of Hamburg. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .A day of pampering can include access to the sauna and steam room. The restaurant, Restaurant am Fleet, serves Mediterranean cuisine and is open for breakfast and lunch. The hotel's own lounge bar is a nice place to enjoy a drink. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute walk of this Hamburg City Center hotel include Bleichenhof-Passage Hamburg and St. Nikolai Church.

What's nearby

  • Neuer Wall - 2 min walk - 0.2 km
  • St. Michaelis Church - 6 min walk - 0.5 km
  • Hamburg City Hall - 8 min walk - 0.7 km
  • Miniatur Wunderland - 9 min walk - 0.8 km
  • Elbe Philharmonic Hall - 11 min walk - 1.0 km

Getting around

  • Stadthausbrücke S-Bahn - 1 min walk
  • Michaeliskirche Hamburg Station - 7 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪Ruby Lotti Hotel & Bar - ‬3 min walk
  • ‪Peter Pane - ‬4 min walk
  • ‪Daily - ‬1 min walk
  • ‪Thai Food - ‬3 min walk
  • ‪Bar Bleu Tortue - ‬4 min walk

About this property

Steigenberger Hotel Hamburg

Pet-friendly Hamburg hotel connected to the convention centre, steps from Neuer Wall
Steigenberger Hotel Hamburg offers its guests a full-service spa and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 10 meeting rooms available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Steigenberger Hotel Hamburg. For a fee, parking is available.

This Hamburg hotel is smoke free.

  • 1 building
  • 235 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Built in 1992
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Steigenberger Hotel Hamburg offers 235 air-conditioned accommodations with minibars and espresso makers. This accommodation offers separate sitting areas and includes desk chairs. Pillowtop beds feature down duvets. A pillow menu is available. 49-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and toilets with an electronic bidet.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Interior
Fraser Suites Hamburg
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 1,002 reviews
The price is AU$229
includes taxes & fees
25 Jan - 26 Jan
Fraser Suites Hamburg

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 38 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 35 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Restaurant am Fleet
  • STADTHAUS Restaurant &Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Hand-held showerhead
  • Lift (120 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 45.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 35 per person
  • Self-parking fee: EUR 38 per day (in/out privileges)
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 45.0 per day
  • Towels fee: EUR 0 per accommodation, per night (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hamburg Steigenberger Hotel
Steigenberger Hamburg
Steigenberger Hotel Hamburg
Steigenberger Hamburg Hotel Hamburg
Steigenberger
Steigenberger Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel
Steigenberger Hotel Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel Hamburg

Frequently asked questions

What is the cancellation policy at Steigenberger Hotel Hamburg?

Steigenberger Hotel Hamburg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Steigenberger Hotel Hamburg?

As of 8 Jan 2026, prices found for a 1-night stay for 2 adults at Steigenberger Hotel Hamburg on 18 Jan 2026 start from AU$310.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Steigenberger Hotel Hamburg?

Yep, Steigenberger Hotel Hamburg has a self car park with in/out privileges for EUR 38 per day. A self car park is also available, for a fee.

Are there any beaches close to Steigenberger Hotel Hamburg?

The closest beach to Steigenberger Hotel Hamburg is Övelgönne (4.9 km).

Is there a spa on site at Steigenberger Hotel Hamburg?

Yep, there is an onsite spa at Steigenberger Hotel Hamburg. It has a steam room and a sauna.

What makes Steigenberger Hotel Hamburg a romantic place to stay?

Al fresco dining and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Steigenberger Hotel Hamburg.

Does Steigenberger Hotel Hamburg serve breakfast?

You bet, buffet brekkie is on offer on weekdays between 6:30 AM and 11:00 AM and on weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Steigenberger Hotel Hamburg?

No, Steigenberger Hotel Hamburg does not offer an airport shuttle service.

Is there a bar or restaurant at Steigenberger Hotel Hamburg?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Steigenberger Hotel Hamburg?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Steigenberger Hotel Hamburg?

Dogs are welcome at Steigenberger Hotel Hamburg, with food and water bowls on offer.

Steigenberger Hotel Hamburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 666 out of 1015 reviews
Rating 8 - Good. 230 out of 1015 reviews
Rating 6 - Okay. 63 out of 1015 reviews
Rating 4 - Poor. 35 out of 1015 reviews
Rating 2 - Terrible. 21 out of 1015 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

CELESTE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in the perfect area. The rooms and bed were cozy. It was in walking distance to a lot of attractions, transportation and food areas.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mousa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Sep 2025

4/10 Poor

Carrie

Liked: Cleanliness, property conditions & facilities
Nice location, beautiful view, close to shopping. The valet was rude. I don’t think they like foreigners.
Stayed 2 nights in Sep 2025

10/10 Excellent

DRAGOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect experience

Stayed 1 night in Sep 2025

2/10 Terrible

Rich

Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Edel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

This is just a lovely hotel. Super comfortable, beds great, beautiful situation, I felt Bally worked out the lights (duh) and that was me sorted. Would happily hang out there for days.
Stayed 5 nights in Sep 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in a wonderful location along the water.
Stayed 1 night in Aug 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Generally clean and very well kept. Service was friendly but dropped the ball on a number of occasions
Stayed 3 nights in Sep 2025

10/10 Excellent

Angelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Clive, Paphos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By all accounts this was one of the finest hotels we have stayed in. Great service, excellent location, unbelievably good breakfast. Staff couldn’t do more to help. Well done Steigenberger, we will be back!
Stayed 1 night in Aug 2025

10/10 Excellent

Clive, Paphos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stop over in Hamburg, situated in the centre of Hamburg! The breakfast is quite unbelievable. Will stay here again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Maxime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at the Steingenberger. Beautiful hotel, great aide room, awesome breakfast, and fantastic service!
Stayed 3 nights in Aug 2025

10/10 Excellent

Gregory, Pompano Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I had, and the view, was spectacular. I felt blessed with the room they chose for me. Very spotless, comfortable and peaceful. The facility is centrally located and right next to the subway, which is good as I did a lot of sightseeing. I had a couple of tasty beers at the bar and enjoyed the service.
Stayed 2 nights in Aug 2025

2/10 Terrible

Carol

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Front desk did not address issues with the room. The shower flooded the bathroom. The a/c and refrigerator did not work. I reported issues 4 times.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nicholas, Chicoutimi

Stayed 3 nights in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Indiana

Stayed 1 night in Jul 2025

10/10 Excellent

Jenny

Stayed 1 night in Jul 2025

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Michele, New York

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location with everything in 20’min walk distance - many dining options around
Stayed 3 nights in Jun 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional stay

I had an amazing experience at this hotel from start to finish. The staff were incredibly welcoming, friendly, and always ready to assist with a smile. My room was spotless, spacious, and well-appointed with everything I needed for a comfortable stay. The bed was super cozy, and I slept like a dream. The location was perfect—close to major attractions, restaurants, and public transport. I also really appreciated the quiet atmosphere despite being so central. Overall, the attention to detail and quality of service made this a memorable stay. I would highly recommend this hotel to anyone visiting the area and will definitely stay again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Poul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kurt

Stayed 5 nights in May 2025

10/10 Excellent

doris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Great in all aspects
Stayed 1 night in May 2025