See all properties
Save

Steigenberger Hotel Hamburg

5.0 star property
Luxury hotel connected to the convention centre in Hamburg City Center with 2 restaurants

Choose dates to view prices

Photo gallery for Steigenberger Hotel Hamburg

Exterior
Exterior
Deluxe Room
2 restaurants, lunch, dinner served; Mediterranean cuisine
Lobby
Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • Breakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Heiligengeistbruecke 4, Hamburg, HH, 20459
  • Popular LocationHamburg City Hall8 min walk
  • Popular LocationMiniatur Wunderland11 min walk
  • Popular LocationElbe Philharmonic Hall17 min walk
  • AirportHamburg (HAM)28 min drive

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Private bathroom
Hairdryer
Bathrobes
Minibar
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Standard Triple Room

Minibar, in-room safe, desk, laptop workspace

Standard Triple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Private bathroom
Hairdryer
Bathrobes
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Private bathroom
Hairdryer
Bathrobes
Minibar
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

Similar properties

Interior
Fraser Suites Hamburg
Spa
Pet-friendly
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (551)
The price is AU$571
for 1 night
includes taxes & fees
28 May - 29 May
Fraser Suites Hamburg

About the area

Hamburg

Steigenberger Hotel Hamburg places you in the centre of Hamburg, connected to the convention centre and within a short 5-minute stroll of Neuer Wall and International Baptist Church of Hamburg. Highlights at this luxury hotel include in-room free WiFi, free high-speed Internet and LED TVs. .A day of pampering can include access to the sauna and steam room. The restaurant, Restaurant am Fleet, serves Mediterranean cuisine and is open for lunch. The hotel's own lounge bar is a nice place to enjoy a drink. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and laundry facilities. On weekday mornings buffet breakfast is served between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute walk of this 5-property class Hamburg City Center hotel include Bleichenhof-Passage Hamburg and St. Nikolai Church.

What's nearby

  • St. Michaelis Church - 6 min walk
  • Hamburg City Hall - 8 min walk
  • Miniatur Wunderland - 11 min walk
  • St. Pauli Piers - 14 min walk
  • Elbe Philharmonic Hall - 17 min walk

Getting around

  • Stadthausbrücke S-Bahn - 1 min walk
  • Michaeliskirche Hamburg Station - 7 min walk
  • Hamburg Airport (HAM) - 29 min drive

Restaurants

  • Kimchi Guys - 5 min walk
  • Public Coffee Roasters - 5 min walk
  • Rheinischer Hafen - 1 min walk
  • Thai Food - 3 min walk
  • Kardelen - 4 min walk

About this property

Steigenberger Hotel Hamburg

Luxury hotel connected to the convention centre in Hamburg City Center with 2 restaurants
Steigenberger Hotel Hamburg offers its guests a full-service spa and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 10 meeting rooms available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Steigenberger Hotel Hamburg. For a fee, parking is available.

This 5-star Hamburg hotel is smoke free.

  • 1 building
  • 235 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Built in 1992
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Steigenberger Hotel Hamburg offers 235 air-conditioned accommodations with minibars and espresso makers. LED televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 34 per day; includes in/out privileges)

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 33 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Restaurant am Fleet
  • STADTHAUS Restaurant &Bar

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rug in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 1992
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 33.00 per person
  • Self-parking fee: EUR 34.00 per day (in/out privileges)
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars.

Property is also known as

Hamburg Steigenberger Hotel
Steigenberger Hamburg
Steigenberger Hotel Hamburg
Steigenberger Hamburg Hotel Hamburg
Steigenberger
Steigenberger Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel
Steigenberger Hotel Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel Hamburg

Frequently asked questions

What is the cancellation policy at Steigenberger Hotel Hamburg?

Steigenberger Hotel Hamburg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Steigenberger Hotel Hamburg?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at Steigenberger Hotel Hamburg on 26 May 2024 start from AU$305.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Steigenberger Hotel Hamburg?

Yep, Steigenberger Hotel Hamburg has a self car park with in/out privileges for EUR 34.00 per day.

Are there any beaches close to Steigenberger Hotel Hamburg?

The closest beach to Steigenberger Hotel Hamburg is Övelgönne (4.9 km).

Is there a spa on site at Steigenberger Hotel Hamburg?

Yep, there is an onsite spa at Steigenberger Hotel Hamburg. It has a steam room and a sauna.

Does Steigenberger Hotel Hamburg serve breakfast?

You bet, our guests give high marks to the buffet breakfast here! Offered on weekdays from 6:30 AM to 11:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Steigenberger Hotel Hamburg?

No, Steigenberger Hotel Hamburg does not offer an airport shuttle service.

Is there a bar or restaurant at Steigenberger Hotel Hamburg?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Steigenberger Hotel Hamburg?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Steigenberger Hotel Hamburg?

Dogs are welcome at Steigenberger Hotel Hamburg, with food and water bowls on offer.

Steigenberger Hotel Hamburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 546 out of 1000 reviews" "
Rating 8 - Good. 320 out of 1000 reviews" "
Rating 6 - Okay. 80 out of 1000 reviews" "
Rating 4 - Poor. 37 out of 1000 reviews" "
Rating 2 - Terrible. 17 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pinhas, rockville

Liked: Cleanliness, staff & service, property conditions & facilities
The sauna was not available due to maintenance and the gym is small and located in an inconvenient place. Other than this very good hotel.
Stayed 3 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Our favorite Hamburg hotel.
Stayed 2 nights in Dec 2023

8/10 Good

Sasikaran

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Very comfortable with limited facilities
Very chic and nice hotel but sauna was not working and gym is very small. It’s in a very good location close to central and public transport.
Stayed 4 nights in Oct 2023

10/10 Excellent

Martin

Stayed 1 night in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was very limited.
Stayed 2 nights in Nov 2023

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel -one major fault -no bar to drink in
Stayed 4 nights in Oct 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff were very welcoming and friendly. They stored our luggage until check in time and provided good information about what to see and do in the city. The rooms were very nice, with heated floors in the bathroom.
Stayed 1 night in Oct 2023

4/10 Poor

Huiwen

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Staff attitude is nice but rest of the hotel does not deserve a 5 star at all… - they made me pay the full amount when we checked in where they say they are just putting the money on hold. And let me pay separately the full amount again when doing check out. And says that I will get the first payment back in 5 days, now it’s already 10days. Per my bank I won’t get the money for another 20days. This is absolutely nonsense. They claim the first payment is for in case I do not pay at the end, but then why not just claim the full amount you already charged on my card? And I said clearly at the beginning just book the full amount. - Interior very old. bed is quite stiff not comfortable at all… room very dry. TV has chrome cast option but not working. Called reception multiple times no response. This hotel after 8 no one picks up the call - when we checked in, no handsoap in the bathroom… we asked to clean the room as there are some excess of water. they took away the bath mat and bath towel and did not replace with new ones, even after housekeeping the next day. Only one bottle of water, no new ones the next day either. Will never come again

10/10 Excellent

Jefferey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Oct 2023

10/10 Excellent

Nahedah

Stayed 3 nights in Sep 2023