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Hotel Holstenwall

Photo gallery for Hotel Holstenwall

Free daily buffet breakfast
Property entrance
Exterior
Lobby
Hypo-allergenic bedding, in-room safe, individually furnished, desk

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Holstenwall 19, Hamburg, HH, 20355
  • Place, St. Michaelis Church
    ‪6 min walk‬
  • Place, Reeperbahn
    ‪7 min walk‬
  • Place, St. Pauli Piers
    ‪9 min walk‬
  • Airport, Hamburg (HAM)
    ‪31 min drive‬

Room options

View all photos for Economy Single Room, 1 Single Bed

Economy Single Room, 1 Single Bed

Economy Single Room, 1 Single Bed

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Basic Double Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Basic Double Room, 1 Queen Bed

7.2 out of 10
Good
(15 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Standard Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Triple Room

7.4 out of 10
Good
(9 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Basic Single Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Basic Single Room, 1 Queen Bed

  • 12 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Single Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Standard Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Comfort Room

7.6 out of 10
Good
(12 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Hamburg

You'll be connected to the convention centre at Hotel Holstenwall, and within just a 10-minute stroll of popular attractions like Reeperbahn and St. Pauli Piers. Highlights at this hotel include free buffet breakfast and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and free newspapers in the lobby. Additionally, you'll find tour/ticket assistance, multilingual staff and luggage storage. Each morning free breakfast is served. .Within a 20-minute walk of this 3-property class Hamburg City Center hotel, attractions include Hamburg Messe and Congress and Miniatur Wunderland.

What's nearby

  • St. Michaelis Church - 6 min walk - 0.5 km
  • Reeperbahn - 7 min walk - 0.7 km
  • St. Pauli Piers - 9 min walk - 0.8 km
  • Elbe Philharmonic Hall - 18 min walk - 1.6 km
  • Miniatur Wunderland - 19 min walk - 1.6 km

Getting around

  • St. Pauli U-Bahn - 5 min walk
  • Michaeliskirche Hamburg Station - 6 min walk
  • Hamburg Airport (HAM) - 32 min drive

Restaurants

  • ‪Five Guys - ‬5 min walk
  • ‪Devy - ‬6 min walk
  • ‪Zwick II - ‬5 min walk
  • ‪BrewDog St. Pauli - ‬6 min walk
  • ‪Nomi - ‬5 min walk

About this property

Hotel Holstenwall

You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Holstenwall.

This 3-star Hamburg hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Holstenwall offers 67 accommodations with a safe and free newspapers. This individually furnished accommodation includes desks. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Hamburg hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15.00 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hamburg Novum Hotel Holstenwall
Holstenwall Hamburg
Holstenwall Novum Hotel Hamburg
Novum Holstenwall Hamburg Neustadt
Novum Holstenwall Neustadt
Novum Hotel Hamburg Holstenwall
Novum Hotel Holstenwall
Novum Hotel Holstenwall Hamburg
Novum Hotel Holstenwall Hamburg Neustadt
Novum Hotel Holstenwall Neustadt
Select Hotel Hamburg
Hotel Holstenwall Hotel
Hotel Holstenwall Hamburg
Hotel Holstenwall Hotel Hamburg
Novum Hotel Holstenwall Hamburg Neustadt

Frequently asked questions

What is the cancellation policy at Hotel Holstenwall?

Hotel Holstenwall offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Holstenwall?

The closest beach to Hotel Holstenwall is inoffizieller FKK Strand (13.7 km).

Does Hotel Holstenwall serve breakfast?

Sure does, complimentary buffet brekkie is served daily.

Is there a free airport shuttle available at Hotel Holstenwall?

No, Hotel Holstenwall does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Holstenwall?

Check-in begins at 3:00 PM. Check-out time is noon.

Hotel Holstenwall Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 139 out of 1000 reviews
Rating 8 - Good. 485 out of 1000 reviews
Rating 6 - Okay. 260 out of 1000 reviews
Rating 4 - Poor. 91 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Location was very convenient for the purpose of are visit, staff were helpful and friendly and rooms were good size.
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Beverly

Liked: Cleanliness, amenities
Quiet building.
Stayed 1 night in Sep 2023
Verified

8/10 Good

JOHN

Liked: Amenities
Staff were excellent but work was going on next door so some noise
Stayed 3 nights in May 2024
Verified

8/10 Good

Terry

Liked: Cleanliness, staff & service
Disliked: Amenities
Great quiet location,10min walk to the reeperbahn and train stations. Hotel rooms are basic but clean. There is NO bar as advertised.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Theresa

Liked: Cleanliness, staff & service
The staff was very helpful. The breakfast room was bright and a good selection of food. Unique key system that was a little tricky. The room was a decent size and was clean. The reception and sitting area could use a little updating.
Stayed 5 nights in Jun 2023
Verified

8/10 Good

Sanjiv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe and peaceful location

Location in a peaceful location bus stop 2 minutes walk. People at reception are very friendly specially Khadim. Double bed room size was bit smaller only good for one person. Rest was ok didn’t have any problem
Stayed 3 nights in Mar 2024
Verified

6/10 Okay

Susanne

Liked: Staff & service
X
Stayed 4 nights in Oct 2023
Verified

4/10 Poor

Chris

Disliked: Cleanliness, amenities, property conditions & facilities
No AC in the room, carpet in the bedroom was in bad condition, room is very small. Tiles in the bathroom need repairs. No conditioner or lotion, same shampoo, body wash and hand soap (weird). Convenient located near the train station and good amount of food options around. Non smoking hotel however when you open your windows for ventilation you do receive all the smoke from people smoking around.
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

Sini-Kukka

Liked: Cleanliness, staff & service

Good for a short stay

We booked this hotel for three nights. Hotel is located next to the park which was very nice. Location is excellent, short walk to the center or St. Pauli area where is a lot of great cafes and restaurants. Room was a bit old already, but clean and tidy. For this price room was actually quite big! Room was minimalistic and harmonious, there was not anything unneccessary. We liked a bit japanese style low bed, but unfortunately bed and pillows were very bad quality. There is no AC in the room and gladly there was not warm weather outside because keeping the window open you will hear a lot of noise from outside all night. Shower needs updating. Breakfast was small but enough to start the day.
Stayed 3 nights in Jun 2024
Verified

4/10 Poor

Kirsi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not worth of euros paid

Room was worn out with uncomfortable bed, room had very strong smell and thus window should have been kept open but since there was church nearby with bells banging many times in an hour, it was impossible to sleep window open.
Stayed 4 nights in Sep 2022
Verified

4/10 Poor

Maryanne

Disliked: Staff & service
The night staff did not speak English and if they did were not at all helpful. the night desk staff on duty Sep 5th in the early morning refused to get me a taxi which I had asked for earlier, told me to try taking the train, pointing me to the door (all done with emotion and anger seemingly towards me). I went next door and immediately got the taxi from the night desk person at the next hotel, who had no problem at all. The other staff were great.
Stayed 4 nights in Aug 2022
Verified

6/10 Okay

Haley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A passable hotel in a very walkable location. Negatives: - There was mold in the shower. - The rooms are very small, hard to even walk around in. - The rooms are very basic with no décor and feel sort of cobbled together with shoddy repair jobs. - The rooms are very loud, you can hear lots of noise from outside (sirens from emergency vehicles are relentless in Hamburg). Positives: - The hotel staff was pleasant and accommodating. - The breakfast buffet is a nice option to have in the morning. - The location is great, walkable to many things. Verdict: Might be worth staying at if the price is right (cheap) and you care more about being in a good location than you do about your hotel room. If staying in a nice hotel is important to you, this is not the place.
Stayed 2 nights in Apr 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a nice room at all, stay somewhere else

Would rather have stayed in a hostel. Not enough towels provided in the room, had to request the right number of towels at front desk. Room and especially bathroom are in dire need of renovation. Repairs needed in various places (see photos). The hotel does not take pride in its rooms. The front desk is stated as 24hr in the description but frequently there is a sign at the desk saying they will be back in a few minutes, on one occasion this was around 20 mins. That's not 24hr then. Window handle missing to one of the windows. Would not choose to stay here again and think it has also put me off of the Novum brand.
Stayed 3 nights in Aug 2022
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Etwas enttäuscht

Wir haben 3 Zimmer gebucht (Familie) und sind quer durchs ganze Hotel verteilt worden. (Wir haben dann festgestellt, dass es anderen Gruppen ebenso erging). Die Zimmer sind sauber, jedoch sehr klein. Es war sehr warm im Zimmer (unterm Dach) und es gab nur 3 Dachfenster. Das ist bei Regen einfach nur blöd. Leider haben die Zimmer auch keinen Kühlschrank. Das Frühstück war vorhanden. Mehr gibts dazu leider nicht zu sagen. Alles in allem können wir dieses Hotel leider nicht empfehlen.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel op een mooie locatie

Mooi centraal gelegen hotel. Heerlijk ontbijt en grote kamers.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Top Lage!! Zimmer gut, Frühstück ebenfalls. Würden das Hotel immer wieder buchen.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Einfach unschlagbar gut gelegenes Hotel (St. Pauli, Landungsbrücken und Innenstadt fußläufig erreichbar). Die Einrichtung schien etwas älter sein, wurde jedoch gut gepflegt und das eher kleine Zimmer war sehr sauber. Das Frühstücksbuffet war nicht extravagant, war aber absolut ausreichend mit genügend Auswahl, so dass für jeden was dabei war und jeder satt wurde. Einziges Manko an diesem Hotel ist die fehlende Parkmöglichkeit, so dass man sich vorher bereits über Parkhäuser in der Nähe informieren sollte.
Stayed 3 nights in May 2024
Verified

6/10 Okay

Rene

Liked: Cleanliness, staff & service
Das Einzelzimmer war doch ziemlich klein, aber ausreichend. Das Frühstücksangebot war vergleichsweise bescheiden. Es gab keinen üblichen Barbetrieb, dafür nur Getränkeautomaten. Daher finde ich das Preis Leistungsverhältnis für unausgeglichen, unfair (176€). Weiter empfehlen kann ich das Hotel nicht
Stayed 1 night in May 2024
Verified

10/10 Excellent

Angélique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A conseiller pour un court séjour

L'hôtel en soi est simple mais il y a tout ce qu'il faut, surtout pour un court séjour (2 nuits). La salle de bain aurait besoin d''une rénovation mais c'était propre et fonctionnel. Placé idéalement pour les visites, beaucoup de choses peuvent se faire à pieds et un arrêt de bus juste devant la porte peut vous emmener à St. Pauli et la Reeperbahn. Le petit-déjeuner est très correct, du salé, du sucré, des fruits, des yaourts etc...
Stayed 2 nights in May 2024
Verified

4/10 Poor

Majbritt

Disliked: Staff & service, room comfort

Levede ikke op til hverken pris ellerforventning.

Langsomt personale i receptionen, men søde. Der var ikke vand i bruseren om morgenen og på trods af bekræftigelse på, at de havde glutenfri brød til morgenmad, var der ingenting og betjeningen omkring morgenmaden var sur og ugæstfri. Og det var ikke engang et billigt ophold. Aldrig mere
Stayed 1 night in May 2024
Verified

6/10 Okay

Sindy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Der Zustand des Sofas lies zu wünschen übrig, überall Flecken darauf. Die Dusche hat übberall Stockflecken, ansonsten war das Bad recht sauber. Die Lage zu den Landungsbrücken ist super, man ist zu Fuß innerhalb von 10-15 min da.
Stayed 2 nights in May 2024
Verified

8/10 Good

Claudia

Liked: Staff & service

Badezimmer ekelig

Der Aufenthalt war ok,das Badezimmer war leider viller Schimmel an der Duschtüre und die Türdichtungen der Dusche waren defekt,die Duschkabinentür sprang immer aus der Laufschiene raus :-(
Stayed 3 nights in May 2024
Verified

6/10 Okay

Kia

Liked: Cleanliness
Vi hade bokat ett rum för 2 personer men fick ett enkelrum, dock sade receptionisten att det skulle fungera att bo två i rummet. Vi kom tidigt på förmiddagen så personalen hade gott om tid att iordningställa rummet för två personer men inget verkar ha skett. Personalen verkade vara oerfaren och oengagerad.
Stayed 1 night in May 2024
Verified

4/10 Poor

Michael

Disliked: Amenities, property conditions & facilities
Das Hotel hat seine guten Jahre längst hinter sich. Der Check dauerte etwa eine Stunde, da es mit anderen Hotelgästen Ärger gab und er alles alleine meistern musste. Das Zimmer war sauber aber die Matratzen sehr schlecht und unbequem. Die Temperatur bei der Dusche einzustellen war ein besonderer Akt. Auch der vorhandene Duschvorhang beschreibt das Alter der Räume ganz gut. Wecker nicht nötig, die Zimmer nach hinten werden von der vorhandenen Großbaustelle ab 7 Uhr geweckt. Das Frühstück war sehr einfach gehalten. 5 Tage selbe Wurst, selben Käse, selben Quark und Dosenobst. Rührei oder frisches Obst sucht man vergebens. Kaffee oft lauwarm, alles in allem sieht mich das Novum nie wieder.
Stayed 4 nights in May 2024