Novum Hotel Holstenwall Hamburg Neustadt

Pet-friendly hotel connected to the convention centre in Hamburg City Center with free breakfast

Choose dates to view prices

Novum Hotel Holstenwall Hamburg Neustadt

Photo gallery for Novum Hotel Holstenwall Hamburg Neustadt

Exterior
Hypo-allergenic bedding, in-room safe, individually furnished, desk
Free daily buffet breakfast
Shower, free toiletries, hair dryer, towels
Bar (on property)

Overview of Novum Hotel Holstenwall Hamburg Neustadt

Reviews
7.4

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
  • Free WiFiFree WiFiFree WiFi
  • 24/7 front desk24/7 front desk24/7 front desk

Check out the area

Map
Holstenwall 19, Hamburg, HH, 20355
  • Popular LocationReeperbahn7 min walk
  • Popular LocationMiniatur Wunderland19 min walk
  • Popular LocationElbe Philharmonic Hall3 min drive

Room options

Economy Single Room, 1 Single Bed

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Basic Single Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 12 sq m
  • Sleeps 1
  • 1 Queen Bed

Standard Single Room

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Triple Room

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

Comfort Room

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Double Room

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

Basic Double Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

Hamburg

You'll be connected to the convention centre at Novum Hotel Holstenwall Hamburg Neustadt, and within just a 10-minute stroll of popular attractions like Reeperbahn and St. Pauli Piers. Highlights at this hotel include free buffet breakfast and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and free newspapers in the lobby. Additionally, you'll find tour/ticket assistance, multilingual staff and luggage storage. Each morning free breakfast is served. .Attractions within a 20-minute walk of this Hamburg City Center hotel include Hamburg City Hall and Miniatur Wunderland.

What's nearby

  • Reeperbahn - 7 min walk
  • St. Pauli Piers - 9 min walk
  • Hamburg City Hall - 18 min walk
  • Miniatur Wunderland - 19 min walk
  • Elbe Philharmonic Hall - 3 min drive

Getting around

  • St. Pauli U-Bahn - 4 min walk
  • Michaeliskirche Hamburg Station - 6 min walk
  • Hamburg Airport (HAM) - 26 min drive

Restaurants

  • Tanzende Türme - 6 min walk
  • Dat Backhus - 4 min walk
  • Thämer's - 7 min walk
  • Clouds - 6 min walk
  • Mojo Club - 6 min walk

About this property

Novum Hotel Holstenwall Hamburg Neustadt

Pet-friendly hotel connected to the convention centre in Hamburg City Center with free breakfast
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Tour or ticket assistance, vending machine, and multilingual staff are also featured at the business-friendly Novum Hotel Holstenwall Hamburg Neustadt.

This Hamburg hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Novum Hotel Holstenwall Hamburg Neustadt offers 67 accommodations with a safe and free newspapers. This individually furnished accommodation includes desks. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Hamburg hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 5 floors
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

More

  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 15.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15.00 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hamburg Novum Hotel Holstenwall
Holstenwall Hamburg
Holstenwall Novum Hotel Hamburg
Novum Holstenwall Hamburg Neustadt
Novum Holstenwall Neustadt
Novum Hotel Hamburg Holstenwall
Novum Hotel Holstenwall
Novum Hotel Holstenwall Hamburg
Novum Hotel Holstenwall Hamburg Neustadt
Novum Hotel Holstenwall Neustadt
Select Hotel Hamburg
Novum Hotel Holstenwall Hamburg Neustadt Hotel
Novum Hotel Holstenwall Hamburg Neustadt Hamburg
Novum Hotel Holstenwall Hamburg Neustadt Hotel Hamburg

Frequently asked questions

What is the cancellation policy at Novum Hotel Holstenwall Hamburg Neustadt?

Novum Hotel Holstenwall Hamburg Neustadt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novum Hotel Holstenwall Hamburg Neustadt?

As of 20 Apr 2024, prices found for a 1-night stay for 2 adults at Novum Hotel Holstenwall Hamburg Neustadt on 21 Apr 2024 start from AU$108.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Novum Hotel Holstenwall Hamburg Neustadt?

The closest beach to Novum Hotel Holstenwall Hamburg Neustadt is Övelgönne (4.2 km).

Does Novum Hotel Holstenwall Hamburg Neustadt serve breakfast?

Yeah, guests enjoy the free buffet breakfast here! Served daily, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Novum Hotel Holstenwall Hamburg Neustadt?

No, Novum Hotel Holstenwall Hamburg Neustadt does not offer an airport shuttle service.

What time are check-in & check-out at Novum Hotel Holstenwall Hamburg Neustadt?

Check-in begins at 3:00 PM. Check-out time is noon.

Novum Hotel Holstenwall Hamburg Neustadt Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 133 out of 1002 reviews" "
Rating 8 - Good. 494 out of 1002 reviews" "
Rating 6 - Okay. 261 out of 1002 reviews" "
Rating 4 - Poor. 90 out of 1002 reviews" "
Rating 2 - Terrible. 24 out of 1002 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Beverly

Travelled with partner
Liked: Cleanliness, amenities
Quiet building.
Stayed 1 night in Sep 2023

8/10 Good

Theresa, New York

Travelled with group
Liked: Cleanliness, staff & service
The staff was very helpful. The breakfast room was bright and a good selection of food. Unique key system that was a little tricky. The room was a decent size and was clean. The reception and sitting area could use a little updating.
Stayed 5 nights in Jun 2023

10/10 Excellent

Jacob

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location was very convenient for the purpose of are visit, staff were helpful and friendly and rooms were good size.
Stayed 3 nights in May 2023

8/10 Good

Terry

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Great quiet location,10min walk to the reeperbahn and train stations. Hotel rooms are basic but clean. There is NO bar as advertised.
Stayed 2 nights in Mar 2023

10/10 Excellent

colin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

4/10 Poor

Maryanne

Business traveller
Disliked: Staff & service
The night staff did not speak English and if they did were not at all helpful. the night desk staff on duty Sep 5th in the early morning refused to get me a taxi which I had asked for earlier, told me to try taking the train, pointing me to the door (all done with emotion and anger seemingly towards me). I went next door and immediately got the taxi from the night desk person at the next hotel, who had no problem at all. The other staff were great.
Stayed 4 nights in Aug 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a nice room at all, stay somewhere else
Would rather have stayed in a hostel. Not enough towels provided in the room, had to request the right number of towels at front desk. Room and especially bathroom are in dire need of renovation. Repairs needed in various places (see photos). The hotel does not take pride in its rooms. The front desk is stated as 24hr in the description but frequently there is a sign at the desk saying they will be back in a few minutes, on one occasion this was around 20 mins. That's not 24hr then. Window handle missing to one of the windows. Would not choose to stay here again and think it has also put me off of the Novum brand.
Stayed 3 nights in Aug 2022

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than I expected.
Stayed 1 night in May 2022

6/10 Okay

sandra

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Uncomfortable pillows, average breakfast and noisy
Stayed 2 nights in May 2022

8/10 Good

Kestutis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022