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Moxy Hamburg City

Pet-friendly hotel connected to a railway/underground station in Hamburg with a bar

Photo gallery for Moxy Hamburg City

49-inch flat-screen TV with digital channels, TV
View from property
Room, 2 Single Beds, Non Smoking
Property amenity
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Parking available
  • 24/7 front desk
  • Pet-friendly
The current price is AU$135
includes taxes & fees
12 Oct - 13 Oct

Explore the area

View map
ANCKELMANNSTRASSE 11, Hamburg, 20537
  • Miniatur Wunderland
    ‪4 min drive‬
  • Hamburg Cruise Center
    ‪4 min drive‬
  • Elbe Philharmonic Hall
    ‪5 min drive‬
  • Hamburg (HAM)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Digital channels
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking

Room, 1 Queen Bed with Sofa bed, Non Smoking

Room, 1 Queen Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(86 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Digital channels
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed with Sofa bed, Non Smoking

Family Room, 1 Queen Bed with Sofa bed, Non Smoking

Family Room, 1 Queen Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(16 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Hamburg

You'll be connected to a railway/underground station at Moxy Hamburg City, and within a 20-minute stroll of Markthalle Hamburg and Museum of Arts and Crafts Hamburg. Highlights at this hotel include free in-room WiFi. .At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and luggage storage. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .With a stay at this Hamburg-Mitte hotel, you'll be 3.2 km (2 mi) from Miniatur Wunderland and 3.9 km (2.4 mi) from Elbe Philharmonic Hall.

What's nearby

  • Miniatur Wunderland - 4 min drive - 3.1 km
  • Hamburg Cruise Center - 4 min drive - 3.0 km
  • Hamburg City Hall - 4 min drive - 3.3 km
  • Elbe Philharmonic Hall - 5 min drive - 3.7 km
  • Reeperbahn - 7 min drive - 5.0 km

Getting around

  • Berliner Tor Station - 4 min walk
  • Hamburg Central Station - 20 min walk
  • Hamburg Airport (HAM) - 26 min drive

Restaurants

  • ‪Burger King - ‬9 min walk
  • ‪HBB Bistro - ‬5 min walk
  • ‪Jawa - ‬12 min walk
  • ‪Melodis Treff - ‬7 min walk
  • ‪Neshan Restaurant - ‬5 min walk

About this property

Moxy Hamburg City

Pet-friendly hotel connected to a railway/underground station in Hamburg with a bar
As a guest of Moxy Hamburg City, you'll find a vending machine, a lift, and a water dispenser. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Parking is available for a fee.

This Hamburg hotel is smoke free.

  • 1 building
  • 291 guestrooms or units
  • Built in 2020
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
Moxy Hamburg City offers 291 air-conditioned accommodations with a hairdryer and blackout curtains. 49-inch flat-screen televisions come with digital channels.

Bathrooms include a shower. This Hamburg hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Lobby

Holiday Inn Hamburg - Berliner Tor by IHG

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 468 reviews
The price is AU$120
includes taxes & fees
19 Oct - 20 Oct
Holiday Inn Hamburg - Berliner Tor by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 21 for adults and EUR 9 for children
  • A bar/lounge

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2020
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with digital channels

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 9 for children
  • Covered self-parking fee: EUR 25 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Moxy Hamburg City Hotel
Moxy Hamburg City Hamburg
Moxy Hamburg City Hotel Hamburg
Moxy Hamburg City a Marriott Hotel

Frequently asked questions

What is the cancellation policy at Moxy Hamburg City?

Moxy Hamburg City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Moxy Hamburg City?

As of 23 Sept 2025, prices found for a 1-night stay for 2 adults at Moxy Hamburg City on 12 Oct 2025 start from AU$135.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Moxy Hamburg City?

Yep, Moxy Hamburg City has a covered self car park for EUR 25 per night.

Are there any beaches close to Moxy Hamburg City?

The closest beach to Moxy Hamburg City is Övelgönne (7.8 km).

Does Moxy Hamburg City serve breakfast?

You bet, buffet breakfast is offered daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Moxy Hamburg City?

No, Moxy Hamburg City does not offer an airport shuttle service.

What time are check-in & check-out at Moxy Hamburg City?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Moxy Hamburg City?

Furry friends are welcome at Moxy Hamburg City, with food and water bowls on offer.

Reviews

Moxy Hamburg City Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 443 out of 782 reviews
Rating 8 - Good. 263 out of 782 reviews
Rating 6 - Okay. 55 out of 782 reviews
Rating 4 - Poor. 16 out of 782 reviews
Rating 2 - Terrible. 5 out of 782 reviews

Reviews

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort

Cold room - too weak AC to heat the room in a few

I arrived in the evening. The ground floor room I received was freezing. Due to construction, it also had a huge dumpster right in front of my window. I turned on the AC. It was so weak that it could not heat the room in a few hours. I asked to change the room, but no room was available. I was told that the AC is not broken, but this is how it is in all rooms. Apparently, it was limited to save the hotel costs. You can ask a technician during the daytime to make it work better. It is the first time I am not happy with this hotel. The Staff was very nice, but could not solve the problem. They offered me a free breakfast, which was nice. Still, I prefer paying a few euros more and not freeze at night. It's kind of a basic request from a hotel...
Stayed 2 nights in Feb 2025

8/10 Good

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed stopping here

Lovely family break. Easy to get into the city centre from local station. Room was great for 2 adults and one child.
Stayed 5 nights in Oct 2024

10/10 Excellent

Charlie

Stayed 1 night in Jan 2025

8/10 Good

Leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcome drink was a great touch. Breakfast was good and the bar area nice. Room was a good size with nice toiletries. 1 train ride to central. Area not great for much though.
Stayed 1 night in Dec 2024

8/10 Good

Ehsan

Liked: Cleanliness, staff & service, amenities
was fine
Stayed 1 night in Oct 2024

8/10 Good

Clare

Stayed 3 nights in Oct 2024

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and rhe cleanliness was top!
Stayed 2 nights in Oct 2024

4/10 Poor

Ananta

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property have repeatedly ignored my communication when requesting the return of my security deposit for the room. Upon checkout I was informed that it would take 1-2 days for the €90.00 (3 night) deposit to be returned to my account and I have still not received this. I emailed twice and called once and would advise caution when checking in and asked for a deposit on the room on top of the full booking fee. Very disappointed as I am out of pocket due to sheer ignorance and fraudulent processing of security deposit. This is despite me emailing my IBAN details afterwards too.
Stayed 3 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
The hotel itself is fairly new and is great - nice big beds, spacious rooms. Powerful shower. The bar area downstairs is great, they serve breakfast and food there but we didn't eat. My only issue is they advertise having air conditioning - however in reality its just an air purifier - we we told this by a staff member when we went to complain that our AC didn't seem to be working. Had I known this I wouldn't have chosen this hotel. My partner and I have. AC in our room at home, as we like the room to be cold. We struggled to sleep here, as we were too hot - even with the window open. The area was nice, close to a train station where you could go to/from the airport and anywhere else you needed.
Stayed 3 nights in Aug 2024

8/10 Good

Wai Kwong

Stayed 4 nights in Aug 2024

8/10 Good

Mustafa Erol

Stayed 3 nights in Jul 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal stay, central Hamburg

Great hotel, simple but clean and modern. Comfortable, short walk to S bahn and 2 stops to middle of the city. Staff were excellent.
Stayed 2 nights in Apr 2024

10/10 Excellent

Marina, Concord

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. The breakfast has a nice choice of options.
Stayed 3 nights in Jun 2024

8/10 Good

Gunther

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very pleasant stay. The rooms and property are well maintained, and staff is very helpful. Not too far from the train and downtown is very accessible from here. There's a large supermarket down the road and a few restaurants for dining options. The only inconvenience we had was there is construction everywhere around the city and it was dusty. Also, lots of pedestrian and traffic rerouting. Hotel has a gym which was great for people who like to work out. Overall, it was decent and it has a pretty interesting decor and vibe.
Stayed 4 nights in Apr 2024

10/10 Excellent

Joseph

Stayed 2 nights in May 2024

10/10 Excellent

Melisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Ralph

Stayed 1 night in Mar 2024

10/10 Excellent

Isabel

Stayed 2 nights in Feb 2024

10/10 Excellent

Roshan George

Stayed 3 nights in Feb 2024

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

8/10 Good

ulku, Ankara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

filiz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Juan Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people at the front desk is the best!
Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are Hilton Diamond level. We found ourselves in Hamburg to go on a cruise and there was no availability at the Hilton. We decided to roll the dice and stay here. The staff were an 11 out of 10. Every interaction with them was awesome. We mistakingly printed our cruise form on double sided and needed it printed single sided. The hotel does not have a 'business center' but they said, email what we need printed to them. It was done immediately. We were stupid typical Americans and forgot that electrical outlets are not universal :) They were considerate enough to lend us an adaptor for no charge. Our luggage was lost by BA and I told the staff that they may be delivered. The staff asked if we wanted to be texted or called when the luggage arrived. Just the smallest nicest touch! We did not get the breakfast option and that worked out for us. We did use the bar/food service and was pleasantly surprised at the reasonable cost. For other Americans out there, imagine what a 8 Buffalo Wing and Fries would cost at a Hilton. It was 9 euros. It was also damn good! We wound up having that twice during the 3 days we were there! The location of the hotel is about a five minute walk to the Berliner Tor train station. About 1000' past the station is a huge grocery store, Kaufland. Now, the room, ok, it was small compared to US Hiltons. It was typical for EU rooms. We liked the automatic floor lights.