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JUFA Hotel Hamburg HafenCity

Property class: 4

Photo gallery for JUFA Hotel Hamburg HafenCity

Outdoor wooden tables and chairs by a riverside, with a railing and a view of a cityscape in the background.
A spacious lobby with seating areas, a palm tree, and a view of the outside.
A modern multi-story building with a glass facade, a visible staircase, and a waterfront view.
A buffet area with various food items and utensils displayed on shelves.
A wooden ship-shaped playground structure with climbing nets and a slide, located in an urban area with modern buildings in the background.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
The current price is AU$236
includes taxes & fees
14 Sept - 15 Sept

Explore the area

View map
Versmannstrasse 12/14, Hamburg, 20457
  • Place, International Maritime Museum
    ‪10 min walk‬
  • Place, Miniatur Wunderland
    ‪19 min walk‬
  • Place, Elbe Philharmonic Hall
    ‪5 min drive‬
  • Airport, Hamburg (HAM)
    ‪35 min drive‬

Room options

View all photos for Double Room Single Use

A hotel room with a large bed, a map on the wall, a small table with a lamp, and a view of the city through sheer curtains.

Double Room Single Use

  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room

A hotel room with a large bed, a world map on the wall, a small table with a book, and a window with sheer curtains.

Double Room

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Double Room

A hotel room with a bed, desk, chair, and a map on the wall.

Classic Double Room

8.0 out of 10
Very good
(18 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room

A modern hotel room with a large bed, a smaller bed, a bunk bed, a desk, and a chair. There is a map on the wall and a small round table.

Family Quadruple Room

9.2 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with two beds, a desk with a lamp, a map on the wall, and a view of the city through large windows.

Triple Room

9.4 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a bed, desk, chair, and a map on the wall.

Superior Double Room

8.8 out of 10
Excellent
(15 reviews)
  • Water view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Triple Room

A hotel room with two beds, a desk with a lamp, a map on the wall, and a view of the city through large windows.

Superior Triple Room

9.0 out of 10
Wonderful
(8 reviews)
  • Partial lake view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room

A hotel room with a large bed, a map on the wall, a small table with a lamp, and a view of the city through sheer curtains.

Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Hamburg

A family-friendly stay in the heart of Hamburg awaits you at JUFA Hotel Hamburg HafenCity. Within just a 15-minute stroll, you'll find International Maritime Museum and Hamburg Cruise Center. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Within a 30-minute walk of this 4-property class Hamburg-Mitte hotel, attractions include Miniatur Wunderland and Elbe Philharmonic Hall.

What's nearby

  • International Maritime Museum - 10 min walk - 0.9 km
  • Hamburg Dungeon - 18 min walk - 1.5 km
  • Miniatur Wunderland - 19 min walk - 1.6 km
  • Hamburg City Hall - 5 min drive - 2.2 km
  • Elbe Philharmonic Hall - 5 min drive - 2.3 km

Getting around

  • HafenCity Universität Station - 2 min walk
  • HafenCity Universität Hamburg Station - 4 min walk
  • Hamburg Airport (HAM) - 45 min drive

Restaurants

  • ‪Sabai Dee Mai Restaurant - ‬10 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Chingu & Chay - ‬11 min walk
  • ‪Espresso House - ‬9 min walk
  • ‪McDonald's - ‬4 min drive

About this property

JUFA Hotel Hamburg HafenCity

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 4 meeting rooms available. A terrace, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly JUFA Hotel Hamburg HafenCity. Parking is available for a fee.

This 4-star Hamburg hotel is smoke free.

  • 1 building
  • 220 guestrooms or units
  • 6 levels
  • Built in 2018
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
JUFA Hotel Hamburg HafenCity offers 220 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 19.50 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; EUR 24 for adults and EUR 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Playground

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Hardwood flooring in room
  • Lift (90 centimetre wide door)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10.00 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 for adults and from EUR 16 for children
  • Self-parking fee: EUR 19.50 per day
  • Pet fee: EUR 10.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

JUFA Hamburg HafenCity
Jufa Hamburg Hafencity Hamburg
JUFA Hotel Hamburg HafenCity Hotel
JUFA Hotel Hamburg HafenCity Hamburg
JUFA Hotel Hamburg HafenCity Hotel Hamburg

Frequently asked questions

What is the cancellation policy at JUFA Hotel Hamburg HafenCity?

JUFA Hotel Hamburg HafenCity offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JUFA Hotel Hamburg HafenCity?

As of 21 Aug 2026, prices found for a 1-night stay for 2 adults at JUFA Hotel Hamburg HafenCity on 14 Sept 2026 start from AU$236, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JUFA Hotel Hamburg HafenCity?

Yep, JUFA Hotel Hamburg HafenCity has a self car park for EUR 19.50 per day. A self car park is also available, for a fee.

Are there any beaches close to JUFA Hotel Hamburg HafenCity?

The closest beach to JUFA Hotel Hamburg HafenCity is inoffizieller FKK Strand (16.2 km).

Is JUFA Hotel Hamburg HafenCity family-friendly?

You bet! With amenities such as a playground, an arcade and laundry facilities, it's no surprise that JUFA Hotel Hamburg HafenCity is a hit with families.

Does JUFA Hotel Hamburg HafenCity serve breakfast?

Sure does, buffet brekkie is served on weekdays from 6:30 AM to 10:30 AM and on weekends between 6:30 AM and noon.

Is there a free airport shuttle available at JUFA Hotel Hamburg HafenCity?

No, JUFA Hotel Hamburg HafenCity does not offer an airport shuttle service.

Is there a bar or restaurant at JUFA Hotel Hamburg HafenCity?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at JUFA Hotel Hamburg HafenCity?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at JUFA Hotel Hamburg HafenCity?

Cats and dogs are welcome at JUFA Hotel Hamburg HafenCity, with food and water bowls on offer.

JUFA Hotel Hamburg HafenCity Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 406 out of 898 reviews
Rating 8 - Good. 375 out of 898 reviews
Rating 6 - Okay. 87 out of 898 reviews
Rating 4 - Poor. 23 out of 898 reviews
Rating 2 - Terrible. 7 out of 898 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Brilliant family room and stay was great
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Great family hotel
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Theresa Sophie

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly, room Nice (though with quite a few scuff marks on the walls), and breakfast was good.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel with excellent breakfast offering and convenient for public transport.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean room, cot was provided. Very friendly staff! Great play areas for kids. Sadly the restaurant, Das Kulinarium, was closed and their own buffet could be improved on. Overall we had a really nice stay!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice convenient place to stay in Hamburg
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Mads

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, helpfull service. Breakfast could have more options
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

PJ

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Family hotel and a little limited good for children
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location in the Speciherstadt (Warehouse City) in the port
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Lars-Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've stayed here several times and like its modernity, comfort, waterside location and easy access to Havencity and the city centre. My visit on this occasion, however, was marred by construction work being undertaken outside my room which from around 7.45am was quite noisy.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location! Friendly and professional staff. Close to transit and nearby a park.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Søren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice room😃
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked better dining possibilities around.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My kid tjought that the lobby smelled of fish and wanted to leave, but managed to overcome it and we had a nice stay.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Train station and bus routes so close . Room very quiet . Nice location in Hagen city . Staff pleasant . Breakfast good
Stayed 3 nights in May 2023
Verified review

10/10 Excellent

Isabelle

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet style dining food all meals was not good for me, would lime other options for dinner
Stayed 2 nights in May 2024
Verified review

6/10 Okay

Lotte

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Average

Breakfast below average for a 4 star hotel. Visit instead bake and soda next door for breakfast. Comfortable beds. Large room. Quiet. Subway very close. Staff speaks very poorly English. And whenever we have written to them prior to arrival (in English) they always reply in German which we consider to be not so friendly.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small rooms, great location

Even though this hotel is a bit outside of the downtown area it is fairly quiet from outside noise. It's about a 7-minute walk from an EDEKA and an ALDI and it's right off one of the subway stations (S4, I believe). The staff was also friendly and the rooms were clean. Since this place is a bit more isolated, no restaurants are nearby. Also, we were in Hamburg during the weekend, so it was a bit noisy in our room with people (and kids) stomping around on the floor above us. I think on any other weekday the hotel would've been quieter, but that would be the only thing I'd complain about. Still a solid choice for a hotel
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Manolito

Liked: Cleanliness, property conditions & facilities
No help at the lobby for my luggages
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

JACQUELINE

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Phone in room didn’t work so had to go to reception to order room service (room service menu was placed in my room). I was told at reception that room service wasn’t available and I’d have to go to the buffet area instead. No restaurants around the hotel so no choice but to use the buffet.
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Rune

Liked: Staff & service, amenities
Bring earplugs. There is an air condition unit in the flats. You can try to put it in sleep mode, but there is a constant rather annoying hum regardless. I suspect it's the air condition from the adjacent rooms. In either case, the staff said that it's normal, and we couldn't have muted it entirely by any means. Otherwise, the room was good. Bring earplugs.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frukosten var väldigt bra. Dock ingen vattenkokare på rummet (tycker om en kopp te på kvällen)
Stayed 1 night in May 2026