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ibis Styles Hamburg Alster City

2.5 star property
Pet-friendly hotel connected to a shopping centre in Hamburg with a bar

Photo gallery for ibis Styles Hamburg Alster City

Exterior
Standard Suite, 2 Double Beds, Connecting Rooms (Family)
Bar (on property)
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Daily buffet breakfast (EUR 18 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Breakfast available
The current price is AU$145
includes taxes & fees
29 June - 30 June

Explore the area

Map
Holsteinischer Kamp 59, Hamburg, HH, 22081
  • Miniatur Wunderland
    ‪7 min drive‬
  • Elbe Philharmonic Hall
    ‪8 min drive‬
  • Reeperbahn
    ‪8 min drive‬
  • Hamburg (HAM)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 2 Double Beds, Connecting Rooms (Family)

Standard Suite, 2 Double Beds, Connecting Rooms (Family)

Standard Suite, 2 Double Beds, Connecting Rooms (Family)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds

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About the area

Hamburg

At ibis Styles Hamburg Alster City, you'll be connected to a shopping centre and 6.2 km (3.8 mi) from Miniatur Wunderland. Highlights at this hotel include in-room free WiFi and LCD TVs. .Hotelbar is the hotel's own bar. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this Hamburg-Nord hotel include Reeperbahn and Hamburg City Hall.

What's nearby

  • Stadtpark - 3 min drive - 2.6 km
  • Miniatur Wunderland - 7 min drive - 5.3 km
  • Hamburg Cruise Center - 7 min drive - 5.6 km
  • Elbe Philharmonic Hall - 8 min drive - 6.0 km
  • Reeperbahn - 8 min drive - 6.4 km

Getting around

  • Hamburger Street U-Bahn - 5 min walk
  • Barmbek Station - 19 min walk
  • Hamburg Airport (HAM) - 23 min drive

Restaurants

  • ‪Restaurant Thessaloniki - ‬6 min walk
  • ‪Albatros Café - ‬5 min walk
  • ‪Café Schmidtchen - ‬6 min walk
  • ‪Samui Thai Cuisine - ‬10 min walk
  • ‪Eis-Cafe Fiore - ‬12 min walk

About this property

ibis Styles Hamburg Alster City

Pet-friendly hotel connected to a shopping centre in Hamburg with a bar
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at ibis Styles Hamburg Alster City. Parking is available for a fee.

This Hamburg hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 3 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
Ibis Styles Hamburg Alster City offers 67 accommodations with iPod docking stations and a safe. 26-inch LCD televisions come with cable channels. Bathrooms include baths or showers and hairdryers.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

English, German

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Exterior

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The price is AU$136
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11 AM on weekends; EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Hotelbar

Things to do

  • Shopping centre

Family friendly

  • Free cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels
  • IPod dock

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 13 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Self-parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 13 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 star Superior, and is displayed on this page as 2.5 stars.

Property is also known as

ibis Styles Alster
ibis Styles Alster Hotel
ibis Styles Alster Hotel Hamburg City
ibis Styles Hamburg Alster City
ibis Styles Hamburg Alster City Hotel
ibis Styles Alster City Hotel
ibis Styles Alster City
ibis Styles Hamburg Alster City Hotel
ibis Styles Hamburg Alster City Hamburg
ibis Styles Hamburg Alster City Hotel Hamburg

Frequently asked questions

What is the cancellation policy at ibis Styles Hamburg Alster City?

Ibis Styles Hamburg Alster City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ibis Styles Hamburg Alster City?

As of 12 June 2025, prices found for a 1-night stay for 2 adults at ibis Styles Hamburg Alster City on 29 June 2025 start from AU$144.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ibis Styles Hamburg Alster City?

Yep, ibis Styles Hamburg Alster City has a self car park with in/out privileges for EUR 15 per night.

Are there any beaches close to ibis Styles Hamburg Alster City?

The closest beach to ibis Styles Hamburg Alster City is Elbstrand (9.7 km).

Is ibis Styles Hamburg Alster City family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that ibis Styles Hamburg Alster City is a hit with families.

Does ibis Styles Hamburg Alster City serve breakfast?

Yep, buffet brekkie is served on weekdays from 6:30 AM to 10:30 AM and weekends between 6:30 AM and 11 AM.

Is there a free airport shuttle available at ibis Styles Hamburg Alster City?

No, ibis Styles Hamburg Alster City does not offer an airport shuttle service.

What time are check-in & check-out at ibis Styles Hamburg Alster City?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at ibis Styles Hamburg Alster City?

Cats and dogs are welcome at ibis Styles Hamburg Alster City, with food and water bowls on offer. Just so you know, there's a limit of one pet.

ibis Styles Hamburg Alster City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 123 out of 344 reviews
Rating 8 - Good. 168 out of 344 reviews
Rating 6 - Okay. 39 out of 344 reviews
Rating 4 - Poor. 8 out of 344 reviews
Rating 2 - Terrible. 6 out of 344 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Cristina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good and clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Luz

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Excellent hotel

The hotel is very clean, beds are very comfortable. We were on the first floor towards the street but could not hear anything from the street, neither from the neighbors. Very quiet. The front desk was outstanding. Very accommodating and helpful
Stayed 4 nights in Mar 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

8/10 Good

Joerg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind service

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will return. Affordable and very comfortable.
Stayed 1 night in Jun 2022

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Room was okay, doesn't have an air conditioner. Breakfast was good. Front desk was very helpful.
Stayed 1 night in Aug 2019

10/10 Excellent

tim, swindon uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

quiet hotel

nice hotel but people shouting in the street kept me awake until quite late the first night of 4 ,otherwise nice and simple and staff were very helpfull. breakfast was just right
Stayed 4 nights in Oct 2017

8/10 Good

Robert, US in Moldova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware!! Don't expect loyalty points.

I wrote a nice review of the hotel since it was ok. However a few days latter after submitting the review Ibis denies my points because I did not book through them. I am an Ibis points member but they said since I booked through a 3rd party ( Expedia ) I get no points for my 3 night stay. Let me tell you there are a lot of hotels around Hamburg, I just will never select this one again after getting a denial of points letter after submitting a nice review. So if you want to stay here your choice, don't expect any points unless you book directly with the hotel and that may be much more expensive! Consider your Hamburg hotels carefully.
Stayed 3 nights in Jul 2017

10/10 Excellent

Robert, US living in Moldova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great & quiet location

This is an updated hotel in a mainly residential area but close to everything. This is off the beaten tourist path and that is it's charm. It is surrounded by canals and all sorts of parks, it is a totally green quiet location. That said the hotel is surrounded on both sides by grocery stores, I really liked Sky. The mall and restaurants are only a 5 - 7 minute walk away plus the tram station too. You can not ask for a better staff and relaxing location for exploring the parks and the Hamburg area, we will return.
Stayed 3 nights in Jul 2017

10/10 Excellent

Nicholas

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Jennifer, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, Clean, Helpful Staff, Elevator

When planning a trip to Hamburg, there are a number of variables that could "go wrong" such as a delayed/canceled flight or an urgent work issue or lost luggage, etc, but I never have to worry about this hotel. Every time I stay here I have a fast, easy check-in experience. I have stayed in various rooms; some may be on the smaller side, but they are all clean and comfortable. I love the breakfast in the morning and it is very conveniently located a few blocks from a metro station and shopping mall. Only a 20 minute walk from work when I am in town. I will definitely stay here again and highly recommend it to others.

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient hotel and good value

Good value for money, nice and friendly service, easy to reach by car and public transport.

8/10 Good

Greg, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy walk to Metro station

The hotel is right off the U3 Metro line's Hamburger Strasse station. It was very easy to get around Hamburg quickly and inexpensively on the Metro. I foolishly took a cab from the airport for 50 Euros and then spent less than 10 Euros for travel the rest of my stay over two days, including getting back out to the airport.

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

BusTra, UK

Liked: Cleanliness, staff & service, room comfort

good budget hotel for short stays

This is a good budget hotel for short stays relatively close to the city center and with good connection to the airport via urban railway (or cab). Metro to city center is just down the street. Room was clean and good size, with TV and free wifi (very useful) - and free landline calls within Germany. There wasn't a safe in the room, though, which I didn't line but stayed only one night, so wasn't an issue at the time.

10/10 Excellent

M. Tamer, Turkey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine, i stayed and enjoyed.

I was there for a family vacation for 2 days. The hotel was very clean. The man on the front desk was very helpful. Wireless internet and breakfast was free. Internet was fast, breakfast was satisfactory. There was no wardrobe. Bathroom was seriusly small. I can stay there again if i go to Hamburg again if i can not find a 4 star hotel with this price.

8/10 Good

Esther, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back next time in Hamburg

Liked the modern simple style of the hotel, really friendly helpful staff. Would have appreciated tea making facility in the room.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value and a convenient location

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Olli, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

This hotel was nice for a short visit in Hamburg. Car parks were safe, breakfast really nice, there is also a nice restaurant near the hotel and of course, german beers inside the hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit noisy neighbourhood

the hotel is located inbetween 2 supermarkets. aldi and another one. we lived next to the other one, where they began to unload lorries at 5am. with the windows closed it was okay, but if you wanted to open one, it was simply too noisy to sleep. the other negative thing was, that there were no signs at the metrostation, eventhough the hotel is only 5 minutes walk away, it might be difficult to find it, if you haven't had a quick look at a map before. everything else was okay, even for a 3star rating. really modern, good location, nice service for breakfast, free internet... hotels.com says its 3 star, the hotel itself says they are 2 star superior...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All Seasons, Hamburg. Great value!

The hotel is located in a quiet and leafy suburb well away from the centre of Hamburg. However it is modern, clean and comfortable. The rooms are quite spacious (we had a family room) and very quiet. Very helpful staff at the reception, they recommended a local Turkish restaurant 2 minutes from the hotel which proved to be excellent and reasonably priced. The free breakfast the next morning was excellent. There is secure car parking next to the hotel. We would definitely recommend this hotel and will stay again on our next visit to Hamburg.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All Seasons , Hamburg

We stopped one night on our way to Italy, we got two big rooms with excellent beds and a door between the rooms, kids loved it. A bit outside Hamburg but it didn´t matter to us since we justed passed through, free parking outside the hotel.