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ibis Hamburg City

3.0 star property
Eco-certified hotel with 24-hour front desk and restaurant

Photo gallery for ibis Hamburg City

Terrace/patio
Bar (on property)
Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing
Exterior
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • 24/7 front desk
The current price is AU$135
includes taxes & fees
19 Oct - 20 Oct

Explore the area

View map
Amsinckstr. 3, Hamburg, HH, 20097
  • Place, Moenckebergstrasse
    ‪7 min walk‬
  • Place, Hamburg City Hall
    ‪16 min walk‬
  • Place, Elbe Philharmonic Hall
    ‪3 min drive‬
  • Airport, Hamburg (HAM)
    ‪15 min drive‬

Room options

View all photos for Room, 1 Double Bed (New Sleep Easy Concept)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Room, 1 Double Bed (New Sleep Easy Concept)

8.6 out of 10
Excellent
(43 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Suite, 2 Double Beds, Connecting Rooms (Family)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Standard Suite, 2 Double Beds, Connecting Rooms (Family)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 Double Bed with Sofa bed

7.2 out of 10
Good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

8.0 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Hamburg

At ibis Hamburg City you'll be within a 20-minute stroll of Moenckebergstrasse and Mehr!-Theater am Großmarkt. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas and a snack bar/deli. On weekday mornings buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Places within a 30-minute walk of this 3-property class Hamburg-Mitte hotel include Hamburg City Hall and St. Michaelis Church.

What's nearby

  • Moenckebergstrasse - 7 min walk - 0.6 km
  • Mehr!-Theater am Großmarkt - 8 min walk - 0.7 km
  • Hamburg City Hall - 16 min walk - 1.4 km
  • Miniatur Wunderland - 2 min drive - 1.4 km
  • Elbe Philharmonic Hall - 3 min drive - 2.0 km

Getting around

  • Steinstrasse U-Bahn - 3 min walk
  • Hamburg Central Station - 9 min walk
  • Hamburg Airport (HAM) - 30 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Viva Cantina - ‬1 min walk
  • ‪RoofDrop Bar - ‬1 min walk
  • ‪Bus Stop - ‬10 min walk
  • ‪Oberhafen-Kantine - ‬9 min walk

About this property

ibis Hamburg City

Eco-certified hotel with 24-hour front desk and restaurant
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

Public spaces have free WiFi. The eco-certified ibis Hamburg City also features a terrace, a garden, and a front desk safe. For a fee, parking is available.

This 3-star Hamburg hotel is smoke free.

  • 252 guestrooms or units
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Dining venue
Ibis Hamburg City offers 252 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. This Hamburg hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 19 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Shopping centre

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (90 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (95 centimetre high)
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 16 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.00 for adults and from EUR 9.50 for children
  • Self-parking fee: EUR 19 per night
  • Pet fee: EUR 16 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Ibis Hamburg City
Ibis Hotel Hamburg City
Accor Hamburg Alster
Ibis Hamburg Alster Hotel Hamburg
ibis Hamburg City Hotel
ibis Hamburg City Hotel
ibis Hamburg City Hamburg
ibis Hamburg City Hotel Hamburg

Frequently asked questions

What is the cancellation policy at ibis Hamburg City?

Ibis Hamburg City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ibis Hamburg City?

As of 27 Sept 2025, prices found for a 1-night stay for 2 adults at ibis Hamburg City on 19 Oct 2025 start from AU$135.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ibis Hamburg City?

Yep, ibis Hamburg City has a self car park for EUR 19 per night.

Are there any beaches close to ibis Hamburg City?

The closest beach to ibis Hamburg City is Övelgönne (6.5 km).

Does ibis Hamburg City serve breakfast?

Yep, buffet brekkie is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at ibis Hamburg City?

No, ibis Hamburg City does not offer an airport shuttle service.

Is there a bar or restaurant at ibis Hamburg City?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at ibis Hamburg City?

Check-in begins at 3 PM. Check-out time is noon.

Reviews

ibis Hamburg City Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 301 out of 1010 reviews
Rating 8 - Good. 537 out of 1010 reviews
Rating 6 - Okay. 143 out of 1010 reviews
Rating 4 - Poor. 16 out of 1010 reviews
Rating 2 - Terrible. 13 out of 1010 reviews

Reviews

6/10 Okay

seza

Travelled with group
Liked: Cleanliness, property conditions & facilities
We liked the location, it was walking distance to the city center and all kinds of transportation. However the rooms were very small and customer service was poor. They would direct you by hand gestures instead of saying to go right or left and for how many blocks. We had to ask random people for directions.
Stayed 2 nights in Jun 2025

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ideally located for our travel plans, language was not a problem all the staff were excellent
Stayed 2 nights in Jun 2025

6/10 Okay

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No desk in the room so had to usea plastic chair
Stayed 2 nights in Jun 2025

2/10 Terrible

Sara

Stayed 1 night in Jun 2025

8/10 Good

Zayn

Liked: Cleanliness, amenities, property conditions & facilities
Decent but the front desk lady had a bit of an attitude
Stayed 1 night in May 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine except for the heating control. According to the label on the thermostat you can only adjust the temperature by one or two degrees from the central heating system. Our room was too warm all the time
Stayed 4 nights in May 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Surrinder

Stayed 4 nights in Apr 2025

8/10 Good

Gerhard Friedrich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saubere Unterkunft in günstiger Verkehrslage, trotzdem ruhig
Stayed 1 night in Mar 2025

10/10 Excellent

Livier

Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, location & staff, but a bit basic.

Nice hotel in easy walking distance of U1 line and with helpful staff but you have to go down to Reception to get an iron and ironing board and pay a refundable €10 deposit and the luggage store is lockers that cost you €2. No tea or coffee making facilities in room and pretty basic all in one shampoo/conditioner/body wash.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gregor

Stayed 2 nights in Oct 2024

8/10 Good

Sabine

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice front desk and bar personnel. Helpful and friendly. 2nd time cleaning staff do away with hygiene items. This time it was my shower cap. Last ibis in Munich it was my entire wash bag that disappeared
Stayed 5 nights in Jan 2025

8/10 Good

Elyasudin

Stayed 3 nights in Jan 2025

8/10 Good

Graham

Travelled with partner
Liked: Amenities, property conditions & facilities
Comfortable and nice bar
Stayed 3 nights in Dec 2024

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for work, very friendly staff.

Great service, very helpful and friendly staff. Great location for the Messe and HBF, I would visit again for work. The mattress was good but not excellent.
Stayed 2 nights in Oct 2024

8/10 Good

WAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a lovely stay, but just a couple of small suggestions: it would be great to have a kettle in the room for convenience, as going down to reception for hot water/tea was a bit of a hassle. Also, the hair dryer being fixed in the bathroom made it tricky when someone was using the shower.
Stayed 3 nights in Oct 2024

6/10 Okay

Cynthia

Travelled with family
Overall, this is an average hotel. However, they need to upgrade their beds. We woke up with stiff, sore backs and bodies from the uncomfortable beds.
Stayed 3 nights in Jul 2024

8/10 Good

Horst

Liked: Cleanliness, staff & service, property conditions & facilities
It would be excellent if the hotel had an chatle between airport and station.
Stayed 1 night in Jul 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is great, very good location and breakfast.
Stayed 2 nights in Jul 2024

10/10 Excellent

Neil

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Vincent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern hotel within walking distance of the main train station and a short walk to the old section and Hafen City on the water.
Stayed 1 night in Mar 2024