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ibis Hamburg Alster Centrum

Property class: 3.5

Photo gallery for ibis Hamburg Alster Centrum

A reception desk with a modern design, a seating area with red chairs, and a wall with a coffee cup and steam design.
A modern lounge area with a wooden slat wall, a curved sofa with red cushions, and a large green plant.
A multi-story hotel with a classic architectural style, featuring a central entrance with a canopy, large windows, and a prominent flag.
A cityscape with a river, boats, and buildings including a tower.
A modern bar area with red and black decor, multiple hanging pendant lights, and a variety of bar stools.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is AU$147
includes taxes & fees
18 Oct - 19 Oct

Explore the area

View map
Holzdamm 4-12 & 16, Hamburg, HH, 20099
  • Place, Alster Lakes
    ‪1 min walk‬
  • Place, Inner Alster Lake
    ‪4 min walk‬
  • Place, Hamburg City Hall
    ‪12 min walk‬
  • Airport, Hamburg (HAM)
    ‪30 min drive‬

Room options

View all photos for Double Room, 1 Double Bed (New Sleep Easy Concept)

A hotel room with a bed, two bedside lamps, a desk, and a chair.

Double Room, 1 Double Bed (New Sleep Easy Concept)

8.4 out of 10
Very good
(53 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed with Sofa bed

A hotel room with a bed, desk, and wardrobe.

Room, 1 Double Bed with Sofa bed

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 2 Single Beds

A modern room with a flat-screen TV mounted on a chalkboard wall, a mirror, and a door.

Room, 2 Single Beds

7.8 out of 10
Good
(21 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Hamburg

Ibis Hamburg Alster Centrum puts you in the heart of Hamburg, connected to the convention centre and within a 20-minute stroll of Alster Lakes and Hamburg City Hall. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Plus you'll find luggage storage, a front desk safe and locker space. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .With a stay at this 3.5-property class Hamburg City Center hotel, you'll be 2.3 km (1.4 mi) from Miniatur Wunderland and 2.8 km (1.7 mi) from Reeperbahn.

What's nearby

  • Alster Lakes - 1 min walk - 0.2 km
  • Inner Alster Lake - 4 min walk - 0.4 km
  • Hamburger Kunsthalle - 6 min walk - 0.5 km
  • Jungfernstieg - 10 min walk - 0.9 km
  • Hamburg City Hall - 12 min walk - 1.1 km

Getting around

  • Hamburg Central Station - 5 min walk
  • North Central U-Bahn - 7 min walk
  • Hamburg Airport (HAM) - 26 min drive

Restaurants

  • ‪M&V Bar - ‬6 min walk
  • ‪Cafe Liebermann - ‬6 min walk
  • ‪MUTTERLAND Stammhaus - ‬4 min walk
  • ‪HERITAGE Hamburg - ‬4 min walk
  • ‪barca - an der Alster - ‬3 min walk

About this property

ibis Hamburg Alster Centrum

Ibis Hamburg Alster Centrum offers its guests dry cleaning/laundry services, a front desk safe, and a lift. WiFi is free in public spaces. For a fee, parking is available.

This 3.5-star Hamburg hotel is smoke free.

  • 1 building
  • 165 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Locker space
Ibis Hamburg Alster Centrum offers 165 accommodations with a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Similar properties

Daily buffet breakfast for a fee
IntercityHotel Hamburg Hauptbahnhof
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  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.1 out of 5, Very good, 1,002 reviews
The price is AU$216
includes taxes & fees
27 Sept - 28 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 25 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 19 for adults and EUR 9.50 for children

Things to do

  • Bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (81 centimetre high)

More

  • 1 building
  • 5 floors
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 16 per pet, per night
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

American ExpressMastercardVisa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 9.50 for children
  • Covered self-parking fee: EUR 25 per day
  • Pet fee: EUR 16 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

ibis Alster Centrum

ibis Alster Centrum Hotel

ibis Alster Centrum Hotel Hamburg

ibis Hamburg Alster Centrum

ibis Hamburg Alster Centrum Hotel

Ibis Hamburg Alster Hotel Hamburg

ibis Hamburg Alster Centrum Hotel

ibis Hamburg Alster Centrum Hamburg

ibis Hamburg Alster Centrum Hotel Hamburg

Frequently asked questions

What is the cancellation policy at ibis Hamburg Alster Centrum?

Ibis Hamburg Alster Centrum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ibis Hamburg Alster Centrum?

As of 20 Sept 2026, prices found for a 1-night stay for 2 adults at ibis Hamburg Alster Centrum on 18 Oct 2026 start from AU$147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ibis Hamburg Alster Centrum?

Yep, ibis Hamburg Alster Centrum has a covered self car park for EUR 25 per day. A self car park is also available, for a fee.

Are there any beaches close to ibis Hamburg Alster Centrum?

The closest beach to ibis Hamburg Alster Centrum is inoffizieller FKK Strand (15.6 km).

Does ibis Hamburg Alster Centrum serve breakfast?

Yep, buffet breakfast is available daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at ibis Hamburg Alster Centrum?

No, ibis Hamburg Alster Centrum does not offer an airport shuttle service.

What time are check-in & check-out at ibis Hamburg Alster Centrum?

Check-in begins at 3:00 PM. Check-out time is noon.

ibis Hamburg Alster Centrum Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 277 out of 966 reviews
Rating 8 - Good. 456 out of 966 reviews
Rating 6 - Okay. 175 out of 966 reviews
Rating 4 - Poor. 41 out of 966 reviews
Rating 2 - Terrible. 17 out of 966 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for exploring. Next door to the lake and lovely restaurants. Would be great if the rooms were refreshed and had coffee making facilities. Good breakfast and nice self service bar in lobby.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and quiet. The breakfast buffet was extensive and tasty. The hotel is located directly across the street from The Atlantic Hotel and we felt classy being here. It was about a 10-minute walk to the Hbf
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Gunnar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and nice staff. Firm beds and ok breakfast. But the noise from the railroad tracks will make us look for something else next time.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Lisbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Minna

Disliked: Staff & service, property conditions & facilities
The location very good.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

richard

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Paul Daryll Matibag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My girlfriend and I had a very pleasant stay at this hotel. The location is excellent only about a 10-minute walk from the central station and roughly 10–15 minutes on foot to the main shopping street and Rathaus Square. Breakfast was a highlight, with a great variety ranging from fresh waffles to the classic bacon and eggs. Overall, we were very satisfied with our stay and would highly recommend this hotel.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Lola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient as it’s close to the town centre yet it’s still in a quiet location, we had a lovely stay thank you !
Stayed 4 nights in Feb 2025
Verified review

6/10 Okay

Alessandra

Liked: Staff & service
.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
We had a pleasant stay. The staff was very friendly, and check-in was quick and easy. The room was clean overall, though perhaps a little more attention should be given to the carpet. The beds were comfortable. The hotel is less than a five-minute walk from the main train station, and there are lots of restaurants and cafés nearby. I got a good deal when I booked the room. Therefore, it was great value for money.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Chelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly morning staff, close to central station, food and shopping!
Stayed 6 nights in Nov 2022
Verified review

8/10 Good

Bente

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast, clean rooms and central
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and quiet
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
I nice, basic, hotel very close to the city centre.
Stayed 3 nights in Dec 2023
Verified review

6/10 Okay

Jonna

Good location, quiet room with little own entrance room and extra door, still not really worth the money imho.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location 👌

Good city centre location and amenities nearby, room quite and clean condition
Stayed 6 nights in Mar 2025
Verified review

10/10 Excellent

CYNTHIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

No bells and whistles but a confortable stay. Very close to river, train station and city center.
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Good location easy to use and relaxed
Stayed 1 night in Nov 2022
Verified review

8/10 Good

Rasoa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but mattress not so good, very thin and uncomfortable.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice and basic place to stay. Child cot was provided free of charge. Parking was convienent.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attended a conference in Hamburg the location of the hotel was centrally located and easy to get around.
Stayed 8 nights in Oct 2023
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Well located. Good staff. Needs update
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Amenities
I picked this hotel mostly because of location and parking with chargers, but the parking is currently closed with no alternative options. Meaning I had to park 15min away at the train station, and didn't get to charge my car.. Had I known the parking was closed, I would not have stayed here. There is also no way to regulate temperature here besides opening the window, but the constant train noise ment the window had to stay shut, and they kept the room at way to warm for me.
Stayed 1 night in Apr 2026