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Hotel Mercedes Hamburg

Property class: 2

Photo gallery for Hotel Mercedes Hamburg

A modern hotel room with a large window, a sofa, a flat-screen TV, and a wooden side table.
A hotel room with a bed, a bedside table with a bottle of wine, a candle, and a glass.
A room with a model sailboat on a shelf, a vase with tall plants, and a potted orchid on a table.
A reception desk with a map, a sailboat model, and a plant in a vase.
A spiral staircase with a central light fixture.

Reviews

5.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
The current price is AU$76
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
Steindamm 51, Hamburg, HH, 20099
  • Place, Alster Lakes
    ‪9 min walk‬
  • Place, Hamburger Kunsthalle
    ‪10 min walk‬
  • Place, Moenckebergstrasse
    ‪11 min walk‬
  • Airport, Hamburg (HAM)
    ‪29 min drive‬

Room options

View all photos for Single Room

A hotel room with a bed, a bedside table, a lamp, a chair, and a table with a vase of flowers.

Single Room

  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

A hotel room with a bed, a bedside table, a lamp, a chair, and a table with a vase of flowers.

Double Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

A hotel room with two beds, a flat-screen TV mounted on the wall, and a framed painting on the wall.

Triple Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Quadruple Room

A hotel room with two beds, a flat-screen TV mounted on the wall, and a framed painting on the wall.

Quadruple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

Deluxe Double Room with Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Hamburg

Hotel Mercedes Hamburg puts you in the heart of Hamburg, within just a 10-minute stroll of St. Mary's Cathedral and Schauspielhaus. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find multilingual staff, luggage storage and a lift. .Attractions within a 30-minute walk of this Hamburg-Mitte hotel include Hamburg City Hall and Miniatur Wunderland.

What's nearby

  • St. Mary's Cathedral - 4 min walk - 0.4 km
  • Alster Lakes - 9 min walk - 0.8 km
  • Hamburger Kunsthalle - 10 min walk - 0.9 km
  • Moenckebergstrasse - 11 min walk - 0.9 km
  • Hamburg City Hall - 5 min drive - 2.0 km

Getting around

  • Lohmuhlenstrasse U-Bahn - 5 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 9 min walk
  • Hamburg Airport (HAM) - 37 min drive

Restaurants

  • ‪Afiyet - ‬3 min walk
  • ‪Yemen Restaurant - ‬1 min walk
  • ‪Öz Urfa Kebap Salonu - ‬2 min walk
  • ‪As Urfa - ‬5 min walk
  • ‪Thai&Indischen Restaurant Curry lounge - ‬3 min walk

About this property

Hotel Mercedes Hamburg

Hotel Mercedes Hamburg offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi.

This Hamburg hotel is smoke free.

  • 23 guestrooms or units
  • 5 levels
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
Hotel Mercedes Hamburg offers 23 accommodations with a hairdryer and free toiletries. This individually furnished accommodation includes desks. Televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 20 per night)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the bay

Accessibility

  • Lift

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 20 per night (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Hotel Mercedes Hamburg
Mercedes Hamburg
Mercedes Hotel Hamburg
Hotel Mercedes Hamburg Hotel
Hotel Mercedes Hamburg Hamburg
Hotel Mercedes Hamburg Hotel Hamburg

Frequently asked questions

What is the cancellation policy at Hotel Mercedes Hamburg?

Hotel Mercedes Hamburg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Mercedes Hamburg?

As of 29 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Mercedes Hamburg on 1 Nov 2026 start from AU$76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Mercedes Hamburg?

The closest beach to Hotel Mercedes Hamburg is Elbstrand (7.4 km).

Is there a free airport shuttle available at Hotel Mercedes Hamburg?

No, Hotel Mercedes Hamburg does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Mercedes Hamburg?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Mercedes Hamburg?

No, pets are not allowed.

Hotel Mercedes Hamburg Reviews

Reviews

5.6
Rating 10 - Excellent. 59 out of 1000 reviews
Rating 8 - Good. 206 out of 1000 reviews
Rating 6 - Okay. 356 out of 1000 reviews
Rating 4 - Poor. 226 out of 1000 reviews
Rating 2 - Terrible. 153 out of 1000 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Price to move for good reason given the location
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
Room was clean at least but black mould on shower curtain, place felt more like a hostel than a hotel. There were separate toilets & showers on our floor. Noisy. No lift! Area is ghastly too
Could open middle blind!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The room itself was clean, and so was the bed and bathroom. The carpet in the outside hall and steps smelled stale and at times like urine. The staff was nice and friendly. We arrived later than we had planned, but were welcome by the staff. The hotel is not as close to main attractions, but has lots of restaurants and stores around, and it’s within walking distance of the train station.
Stayed 2 nights in Jun 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities

Bed bugs

Room was fine but the beds were infested with bed bugs and we have many bites.
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Staff & service
Very sweet man in the register and cheap 24 hour parking. The location is good because it’s very close to centrum, but the neighbourhood is filled with drugs and prostitution. Didn’t feel safe after dark, but we had no bad encounters, as long as you just mind yourself. The hotel room was very nice and clean and the size was perfect. We felt very safe in our hotel room. Overall you get a good value for the money, and good service. 4/5 stars😁👍
Stayed 2 nights in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not cooperative
Stayed 2 nights in Oct 2022
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good to know that this area is not very good and clientele can be special. In our case the other guests were very loud at 2am. We had to abort our stay after one night since we could not sleep well. The doors opening and closing were very loud and could be herd from our room which made it difficult to have uninterrupted sleep. Good price overall.
Stayed 2 nights in Jul 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no reception facility on this hotel, it was written to go to reception on second building (which was another hotel). When we booked this hotel, it was mentioned that "parking available for the price of €4.50 per day but when we arrived in the hotel they were demanding €15 per night. We had to pay €30 per night for 2 cars.
Stayed 1 night in Oct 2022
Verified review

4/10 Poor

Disliked: Cleanliness
Not sure of the setup here but actually stayed in the sister hotel next door. Not sure I noticed the Mercedes ever be open. Everything was fine enough and ok for the price. Generally bedding and towels were clean. The room itself was clean although dusty in some neglected areas. The room smelled of smoke though and the bathroom light didn’t work. The room did have a balcony though which was nice. I wouldn’t choose to stay here again and think Expedia ought to check the listing details are accurate.
Stayed 4 nights in Apr 2025
Verified review

4/10 Poor

Disliked: Property conditions & facilities

Disappointing...

Overall, it was a bad experience for a hotel that boasts a 3-star rating. We got lost looking for the reception, the entrance and hallway were dirty, the elevator wasn't working and the room for three people was very small. I would suggest bringing a slipper with you as the carpeted floor looks very nasty. We only got one set of keys even though we were three people. The reception was nice but didn't speak English. Told us the wrong room number so we had to go back to ask again. Location-wise, the hotel is very close to the bus station and the main tourists attraction.
Stayed 3 nights in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Superhjälpsam reception mitt i natten på grannhostelet. Såg till att allt var till belåtenhet. Ligger på Hamburgs mesta nattgata med oroligheter, men kändes ändå tryggt att sova på rummet. Rena sänglakan och handdukar. Solkig heltäckningsmatta. Ingen ac, men fläkt. Sov bara för att ta morgontåg, vilket var perfekt. Nära stationen.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Einfaches Hotel in belebter Umgebung.
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich habe vom 31.05.2026 bis zum 02.06.2026 im Hotel Mercedes Hamburg übernachtet (Reiseplan-Nr. 73461575478407). Während meines Aufenthalts war das Zimmer nicht ordnungsgemäß gereinigt. Außerdem war der Duschkopf im Badezimmer defekt, sodass die Dusche nur eingeschränkt nutzbar war. Den Mangel habe ich während meines Aufenthalts umgehend an der Rezeption gemeldet. Trotz meiner Beschwerde wurde keine Reparatur durchgeführt. Bei meiner zweiten Nachfrage erhielt ich lediglich ein Teil mit der Aufforderung, die Reparatur selbst vorzunehmen. Da die Mängel meinen Aufenthalt erheblich beeinträchtigt haben und keine angemessene Abhilfe geschaffen wurde, bitte ich Expedia um Unterstützung und die Prüfung einer teilweisen Rückerstattung in Höhe von 40 % des gezahlten Übernachtungspreises. Vielen Dank für die Bearbeitung meines Anliegens.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Okay når man kun skal sove der. Slidte senge og værelser. Rent sengetøj og gode håndklæder.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Zustand generell extrem bescheiden
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parken in der benachbarten Tiefgarage möglich, nettes Personal, Zimmer OK
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness
Zufrieden
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Personal Super. Zimmer nicht so angenehm.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Personal sehr freundlich Saubere Zimmer
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort
Vi parkerede i p-hus ved andet hotel. Værelserne var nogenlunde rene, men med vatpinde i skraldespand og snavs i hjørnerne. Havde bestilt to værelser til 2 voksne og 3 børn, fik 2 værelser og to dobbeltsenge. Fik løst det, men fik at vide at det var vires egen skyld. Hotellet ligger lige ved en etnisk grønthandel, hvor mange mennesker stod og drak kaffe og røg i døren. Hotellet er generelt slidt.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr geschäftige Umgebung
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Galskap

Umulig å få det verre. Fryktelig gate, fryktelig hotell. Dro etter 10 minutter da vi fryktet for sikkerheten vår. Rommet var skrekkelig. At hotels.com kan ha dette som tilgjengelig hotell er sjokkerende.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Zimmer war sauber, allerdings die Betten waren etwas unbequem. Das Bad war sehr klein, aber auch sauber. Insgesamt war das Zimmer okay, für den Zweck Schlafen und Duschen reicht es allemal, wenn man keine hohen Ansprüche hat.
Stayed 2 nights in Jun 2025
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort
Et slidt hotel , et ophold der viste hvad der foregår på begge sider af livet
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Keine Dusch WC in Zimmer
Stayed 1 night in Feb 2025