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Hotel Marco Polo

Property class: 3

Photo gallery for Hotel Marco Polo

A patio with wooden tables and chairs, a pergola, and potted plants.
A hotel reception area with a desk, chairs, and a large window.
A dining area with a wooden table set for six, surrounded by black chairs. There is a kitchen area with a stove and a television on the wall.
A bedroom with a bed, a sofa, a chair, a TV, and a window.
A wooden staircase with a curved railing, leading to a landing with three doors.

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Housekeeping
The current price is AU$106
includes taxes & fees
18 Oct - 19 Oct

Explore the area

View map
Boernestrasse 14, Hamburg, HH, 22089
  • Place, Wandsbek Quaree
    ‪7 min walk‬
  • Place, Hammer Park
    ‪16 min walk‬
  • Place, Museum of Work
    ‪7 min drive‬
  • Airport, Hamburg (HAM)
    ‪29 min drive‬

Room options

View all photos for Standard Single Room

A bathroom with a toilet, sink, and shower.

Standard Single Room

  • City view
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Double Room

  • City view
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Triple Room

A room with a bed, a wooden chair, a red sofa, a small table, and a TV mounted on the wall.

Standard Triple Room

  • City view
  • 21 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room (4 people)

A modern hotel room with a large bed, a red sofa, a wooden floor, and a TV mounted on the wall.

Family Room (4 people)

  • City view
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room (5 people)

A modern hotel room with a large bed, a red sofa, a wooden floor, and a TV mounted on the wall.

Family Room (5 people)

  • City view
  • 25 sq m
  • Sleeps 5
  • 5 Single Beds

View all photos for Family Room (6 people)

A modern hotel room with a large bed, a red sofa, a wooden floor, and a TV mounted on the wall.

Family Room (6 people)

  • City view
  • 25 sq m
  • Sleeps 6
  • 3 Double Beds

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About the area

Hamburg

At Hotel Marco Polo you'll be 2.5 km (1.6 mi) from Horner Rennbahn and 2.7 km (1.7 mi) from Marienkrankenhaus. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a terrace and a garden. Additionally, you'll find express check-in, express check-out and tour/ticket assistance. Buffet breakfast is available daily between 7 AM and 10 AM. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 3-property class Wandsbek hotel include Hamburg City Hall and Miniatur Wunderland.

What's nearby

  • Wandsbek Quaree - 7 min walk - 0.7 km
  • Hammer Park - 16 min walk - 1.4 km
  • Dog Park - Dulsberg - 6 min drive - 2.0 km
  • Zum Eichtalpark - 6 min drive - 2.4 km
  • Museum of Work - 7 min drive - 2.2 km

Getting around

  • Wandsbeker Chaussee Station - 3 min walk
  • Hasselbrook Station - 10 min walk
  • Hamburg Airport (HAM) - 29 min drive

Restaurants

  • ‪bok - ‬2 min walk
  • ‪Extra Wurst - ‬7 min walk
  • ‪Zaytuna - ‬5 min walk
  • ‪Kebab Zone - ‬9 min walk
  • ‪Supermercado El Cielo - ‬4 min walk

About this property

Hotel Marco Polo

Hotel Marco Polo offers its guests a terrace, tour/ticket assistance, and a garden. WiFi is free in public spaces. Hotel Marco Polo also features express check-in, express check-out, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Hamburg hotel is smoke free.

  • 10 guestrooms or units
  • Built in 1982
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
Hotel Marco Polo offers 10 accommodations with a safe. This Hamburg hotel provides complimentary wireless Internet access. Bathrooms include a shower. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Breakfast available
  • Parking available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered valet parking on site (EUR 10 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 12.90 for adults and EUR 9.90 for children

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Built in 1982
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours), private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 7.20 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12.9 for adults and from EUR 9.9 for children
  • Valet parking fee: EUR 10 per day
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Marco Polo Hamburg
Marco Polo Hamburg
Novum Hotel Marco Polo
Novum Marco Polo Hamburg
Novum Marco Polo
Novum Hotel Marco Polo Hamburg
Hotel Marco Polo Hotel
Hotel Marco Polo Hamburg
Hotel Marco Polo Hotel Hamburg

Frequently asked questions

Is parking available at Hotel Marco Polo?

Yep, Hotel Marco Polo has uncovered valet parking for EUR 10 per day. Onsite parking is limited.

How much does it cost to stay at Hotel Marco Polo?

As of 17 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Marco Polo on 18 Oct 2026 start from AU$106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Marco Polo?

The closest beach to Hotel Marco Polo is Elbstrand (10.6 km).

Does Hotel Marco Polo serve breakfast?

Yeah, buffet breakfast is served daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Hotel Marco Polo?

No, Hotel Marco Polo does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Marco Polo?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Marco Polo?

No, pets are not allowed.

Hotel Marco Polo Reviews

Reviews

6.4
Rating 10 - Excellent. 13 out of 98 reviews
Rating 8 - Good. 34 out of 98 reviews
Rating 6 - Okay. 22 out of 98 reviews
Rating 4 - Poor. 14 out of 98 reviews
Rating 2 - Terrible. 15 out of 98 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Friendly receptionist checked me in but surprised as the hotel was out of coffee Breakfast was booked and paid for but not served at the hotel any longer. Bathroom dirty and many things not working at all. Warren out beds and not even shampoo in the room. Paid 200€ for one night as only few available rooms in Hamburg but they should be ashamed to charge anything above 50€. Never again Hotel Marco Polo
Stayed 1 night in May 2026
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
In short: If you can handle dirty, you will maybe be okay. If you can't, you probably will check out after 5 minutes and find something else. Clean: The toilet and the floor (mostly). Maybe clean: Bedsheets seemed clean, but also had old perfumed odor (like from a previous guest). The same with the towels. Not clean: See pictures. Bedrail (hair grease?) radiator (brown splashes), walls (blood?), light contacts (finger grease?), shower ceiling and walls (mold), shower floor (dirt), sink (grime).
Brown splashes
Mold
Dirt
Mold
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service
Geen personeel om in te checken dus sleutel uit sleutelbox halen, rooklucht op kamer, volle asbak op balkon, afgescheurde niet storen hanger, gevaarlijk gladde hoge douchebak, wel goedkoop overnachten en kunnen wel 3 op 1 kamer en een balkon, maar dus ook weinig kwaliteit
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist völlig heruntergekommen. Das Bad war schmutzig und verschimmelt, die Betten durchgelegen. Das Zimmer hat fürchterlich gestunken. Nicht weiterzuempfehlen. Auch nicht für Studenten auf der Suche nach B&B...
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Værelset var meget gammelt, beskidt og ulækkert ) Det var bare klamt, et aflukke under taget. Jeg fatter ikke at hotel.com kan akceptere sådan noget. Vil gerne have mine penge tilbage. Sengetøjet og sengen var det værste.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Bitte Bewertungen lesen und daran arbeiten. Für mich war das Bett der entscheidende Punkt abzureisen.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Naja vielleicht hatte ich einfach nur Pech mit meinem Zimmer ich hatte ein Nichtraucherzimmer das erst was ich fand war ein Zigarettenstummel . Das ganze Hotel ist ein wenig in die Jahre gekommen.
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schnelle Antwort
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Et udemærket sted hvis man blot skal bruge et sted at sove. Mit værelse var god størrelse. Godt område med restaurant og shopping i nærheden. Tæt ved offentlig transport. Parkering på gaden kan være lidt en udfordring.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Staff & service
Zimmer war sauber, der Check In Reibungslos.
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness
Min oplevelse af ophold den var ok sted at man nøjes med at sove i men det lyget meget stærk af rygning og jeg har asma så det var dårligt sted at være i
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Staff & service
Das Personal am Empfang beim Check-in war sehr nett und zuvorkommen. Ansonsten war es ok.
Stayed 2 nights in Apr 2025
Verified review

2/10 Terrible

Disliked: Cleanliness
Keine Heizung im Badezimmer und auch dss Wohnzimmer war nicht vorbeheizt. Es war dort unglaublich kalt bei Außentemperaturen um die 0°.
Stayed 1 night in Nov 2023
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Leider sehr in die Jahre gekommen und dadurch viel zu teuer bei dem schlechten und zum Teil heruntergekommenen Zustand
Stayed 3 nights in May 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

Nothing works - heating, sockets, dirty wardrobe, small room, lamp in the bathroom works 24/7 and no chance to turn it off, no shampoo and bad WiFi, worst hotel in HH so far
Stayed 3 nights in Apr 2020
Verified review

8/10 Good

Liked: Cleanliness

Zweck erfüllt

Das Hotel hat seinen Zweck erfüllt und uns ein Bett, eine Dusche und ein Frühstück geliefert. Leider waren die Reißverschlüsse an den Bettbezügen kaputt und so rutsche die Bettdecke jede Nacht aus dem Bezug. Der Duschkopf bräuchte dringend mal Entkalker, aber sonst war das Bad sauber. Die Lage in der Nähe von U- und S-Bahn ist wirklich gut und man ist in 10 Minuten am Hauptbahnhof.
Stayed 3 nights in Dec 2019
Verified review

2/10 Terrible

Disliked: Property conditions & facilities, room comfort

Never Ever

Ganz schlechte Matratze lag quasi auf dem lattenrost
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotel med venlig personale, udfordrende parkering
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
die Lage ist gut,der Preis war ok,Tiefgarage hat geklappt,waren zufrieden.
Stayed 1 night in Jun 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

잘 관리된 객실도 아니고 서비스도 별로입니다.

오로지 교통만 좋았어요. 집근처에 바로 U반S반이 있어서요. 침대매트리스 상태도 별로고 매일매일 제대로 된 하우스키핑 서비스도 받지 못했습니다.
Stayed 3 nights in Mar 2019
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
gut: Lage, Erreichbarkeit der Bahnen und Busse schlecht: Sauberkeit im Wohnbereich, Zustand der Möbel, keine Sichtgardine (im Erdgeschoss)
Stayed 3 nights in Feb 2019
Verified review

4/10 Poor

Disliked: Cleanliness
Gut: Lage Schlecht: Sauberkeit , keine weißen Gardinen im Erdgeschoss,
Stayed 3 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mir hat besonders die Lage gefallen und der Charme des alten Hauses
Stayed 1 night in Feb 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schlechte Schallisolierung von Innen, von außen war gut, gute Lage, sauber, Möbel etwas veraltet aber ok, preis war auch ok
Stayed 3 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
gute Anbindung zum öffentlichen Nahverkehr,gutes preisleistungsverhältnis
Stayed 3 nights in Jan 2019