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Hotel Helgoland

3.5 star property

Photo gallery for Hotel Helgoland

Lobby
Single Room
Restaurant
Exterior
Single Room | Living area

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Business services
  • Bar
  • Laundry room
The current price is AU$201
includes taxes & fees
4 Apr - 5 Apr

Explore the area

View map
Kieler Strasse 173-177, Hamburg, HH, 22525
  • Place, Theatre Neue Flora
    ‪5 min drive‬
  • Place, Hagenbeck Zoo
    ‪5 min drive‬
  • Place, University of Hamburg
    ‪6 min drive‬
  • Airport, Hamburg (HAM)
    ‪20 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(4 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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26 Apr - 27 Apr
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About the area

Hamburg

At Hotel Helgoland you'll be 2.6 km (1.6 mi) from Hagenbeck Zoo and 3.6 km (2.2 mi) from Trabrennbahn Hamburg Bahrenfeld. Highlights at this hotel include in-room free WiFi and LED TVs. .For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6 AM and 11 AM. There's also the convenience of self parking. .With a stay at this 3.5-property class Eimsbuettel hotel, you'll be 4 km (2.5 mi) from Volksparkstadion and 4 km (2.5 mi) from Barclays Arena.

What's nearby

  • Holsten Brewery - 4 min drive - 1.9 km
  • Theatre Neue Flora - 5 min drive - 1.9 km
  • Altonaer Volkspark - 5 min drive - 2.3 km
  • Hagenbeck Zoo - 5 min drive - 2.6 km
  • University of Hamburg - 6 min drive - 3.0 km

Getting around

  • Tiedemannstraße Bus stop - 7 min walk
  • Lutterothstrasse U-Bahn - 12 min walk
  • Hamburg Airport (HAM) - 25 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Green Papaya - ‬10 min walk
  • ‪Cafe MAY - ‬7 min walk
  • ‪San Burrito - ‬10 min walk

About this property

Hotel Helgoland

As a guest of Hotel Helgoland, you'll find a library, multilingual staff, and tour/ticket assistance. Event space at this hotel measures 1615 square feet (150 square metres) and includes conference space. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Hotel Helgoland also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Hamburg hotel.

  • 1 building
  • 110 guestrooms or units
  • 5 levels
  • Conference rooms
  • 1615 sq ft of conference space
  • 150 sq. m of conference space
  • Built in 1983
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Hotel Helgoland offers 110 accommodations with a hairdryer and fans. This individually decorated accommodation has separate sitting areas. Select Comfort beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
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The price is AU$132
includes taxes & fees
5 Apr - 6 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 10 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: EUR 17 for adults and EUR 17 for children
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,615 square feet of conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1983
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Fan
  • Heating
  • Individual decor
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 26.0 per night.
  • Cots (infant beds) are available for EUR 20 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 17 for children
  • Self-parking fee: EUR 10 per night
  • Crib (infant bed) fee: EUR 20 per night
  • Rollaway bed fee: EUR 26.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Helgoland Hamburg
Helgoland Hotel
Hotel Helgoland
Hotel Helgoland Hamburg
Hotel Helgoland Hotel
Hotel Helgoland Hamburg
Hotel Helgoland Hotel Hamburg

Frequently asked questions

What is the cancellation policy at Hotel Helgoland?

Hotel Helgoland offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Helgoland?

As of 2 Apr 2026, prices found for a 1-night stay for 2 adults at Hotel Helgoland on 16 Apr 2026 start from AU$201, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Helgoland?

Yep, Hotel Helgoland has a self car park for EUR 10 per night. A self car park is also available, for a fee.

Are there any beaches close to Hotel Helgoland?

The closest beach to Hotel Helgoland is Elbstrand (4.1 km).

What makes Hotel Helgoland a romantic place to stay?

A lounge bar, plus comfy beds in the guestrooms, help set the scene for a romantic weekend at Hotel Helgoland.

Does Hotel Helgoland serve breakfast?

Yeah, buffet breakfast is offered daily from 6 AM to 11 AM.

Is there a free airport shuttle available at Hotel Helgoland?

No, Hotel Helgoland does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Helgoland?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Hotel Helgoland?

No, only service animals are allowed.

Hotel Helgoland Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 22 out of 147 reviews
Rating 8 - Good. 74 out of 147 reviews
Rating 6 - Okay. 40 out of 147 reviews
Rating 4 - Poor. 10 out of 147 reviews
Rating 2 - Terrible. 1 out of 147 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Once you get over the 80s decor, this hotel grows on you. Very clean, quiet and comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Aakash

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property to stay in. Gives the antique feel but clean. There is no body cream so bring your own.
Stayed 6 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2024

10/10 Excellent

Kendra, Verona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for access to public transportation to explore Hamburg
Stayed 1 night in Apr 2022

10/10 Excellent

EDDA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good service from staff but room was very hot despite cool weather outside and traffic was loud when windows were opened. Also the WiFi was terrible.
Stayed 1 night in Oct 2018

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, room comfort

Good Hotel

View is amazing over breakfast. Rooms as typical if area. Very Germanic in style. It needs a refurbishment but still OK.
Stayed 1 night in Jul 2017

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities

Remote hotel catering for bus tour groups

I don't know whether there was an event on but my visit to Hamburg seemed to coincide with lots of hotels being full or being eye-wateringly expensive. I opted for this one as the most reasonable of what was left, even then I feel it was not great value. If you can find it, it's a good 10-15 mins walk from the nearest s-bahn station on a busy road, quite a way North of the centre. The building wasn't especially dated as other revues have said, the rooms average and the staff were friendly. As I didn't arrive until 11pm I was very grateful they were still open.
Stayed 2 nights in Jun 2017

8/10 Good

Jaroslav

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In a bit of a soulless part of Hamburg but everything was ok. Staff were friendly and all the facilities were fine.

6/10 Okay

Verified traveller

Liked: Cleanliness

Satisfactory for a short stay.

Pleasant staff. Satisfactory for a short stay. Would stay again.

8/10 Good

bjam, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean & comfortable

but not so close to a train station, fine if you want to take the time to get to know the bus routes.

8/10 Good

Marco V., Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience overall;

It was a good experience overall. Nice room, professional staff, I got good info on how to reach nearby stations etc. I would come back.

6/10 Okay

Jaho, Florida

Liked: Cleanliness, staff & service, room comfort
Just a one night stay before getting on a flight. Room and shower ok, food in Restaurant good. Looks a bit run down but for one night ok..

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Friendly staff, nice breakfast. The hotel is in a fairly quiet suburb with not much nearby but the hotel restaurant is fine. About 10 mins walk from an S-bahn station. Free wifi.

6/10 Okay

Sophia

Travelled with group
Stayed 1 night in Oct 2025

8/10 Good

Elene

Liked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Håkan

Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Die Geräusche der Straße waren sehr laut und die Matratze war hart.
Stayed 1 night in Apr 2025

8/10 Good

Katrin

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025