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Hotel Helgoland

Property class: 3.5

Photo gallery for Hotel Helgoland

A lobby with a reception desk, a seating area with a brown leather sofa, a coffee table, and a vase with flowers. There is a display of postcards and a small shelf with decorative items.
A bar area with a variety of liquor bottles, a white beer tap, and a chalkboard with a drawing.
A wicker chair with a cushion, a small table with a patterned tablecloth, and a vase of flowers.
A hotel room with two tables, chairs, a lamp, and a bookshelf.
A hotel room with a bed, a chair, a desk with a lamp, a window with curtains, and a view of trees.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Business services
  • Bar
  • Laundry room
The current price is AU$240
includes taxes & fees
16 Aug - 17 Aug

Explore the area

View map
Kieler Strasse 173-177, Hamburg, HH, 22525
  • Place, Holsten Brewery
    ‪5 min drive‬
  • Place, Theatre Neue Flora
    ‪6 min drive‬
  • Place, Hagenbeck Zoo
    ‪8 min drive‬
  • Airport, Hamburg (HAM)
    ‪28 min drive‬

Room options

View all photos for Single Room

A hotel room with a desk, chair, two beds, a window with a view, and a radiator.

Single Room

8.0 out of 10
Very good
(4 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

A hotel room with a bed, two wicker chairs, a small table, a desk with a lamp, and a television.

Comfort Double Room

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

A hotel room with a television, a wicker chair, a small table with a vase of flowers, a sofa, and a lamp.

Standard Twin Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Familienzimmer

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

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About the area

Hamburg

At Hotel Helgoland you'll be 2.6 km (1.6 mi) from Hagenbeck Zoo and 3.6 km (2.2 mi) from Trabrennbahn Hamburg Bahrenfeld. Highlights at this hotel include in-room free WiFi and LED TVs. .For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6 AM and 11 AM. There's also the convenience of self parking. .With a stay at this 3.5-property class Eimsbuettel hotel, you'll be 4 km (2.5 mi) from Volksparkstadion and 4 km (2.5 mi) from Barclays Arena.

What's nearby

  • Holsten Brewery - 5 min drive - 1.9 km
  • Theatre Neue Flora - 6 min drive - 2.3 km
  • Wohlers Park - 7 min drive - 2.5 km
  • Delphi Show Palast - 7 min drive - 2.6 km
  • Hagenbeck Zoo - 8 min drive - 2.9 km

Getting around

  • Tiedemannstraße Bus stop - 7 min walk
  • Lutterothstrasse U-Bahn - 12 min walk
  • Hamburg Airport (HAM) - 25 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Vin Aqua Vin - ‬9 min walk
  • ‪Burger King - ‬6 min walk
  • Galopper
  • ‪Studio Gusto - ‬10 min walk

About this property

Hotel Helgoland

As a guest of Hotel Helgoland, you'll find a library, multilingual staff, and tour/ticket assistance. Event space at this hotel measures 1615 square feet (150 square metres) and includes conference space. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Hotel Helgoland also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Hamburg hotel.

  • 1 building
  • 110 guestrooms or units
  • 5 levels
  • Conference rooms
  • 1615 sq ft of conference space
  • 150 sq. m of conference space
  • Built in 1983
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Hotel Helgoland offers 110 accommodations with a hairdryer and fans. This individually decorated accommodation has separate sitting areas. Select Comfort beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Exterior
Ibis Budget Hamburg Altona
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  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
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The price is AU$116
includes taxes & fees
16 Aug - 17 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 10 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: EUR 17 for adults and EUR 17 for children
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,615 square feet of conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1983
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Fan
  • Heating
  • Individual decor
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 26.0 per night.
  • Cots (infant beds) are available for EUR 20 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 17 for children
  • Self-parking fee: EUR 10 per night
  • Crib (infant bed) fee: EUR 20 per night
  • Rollaway bed fee: EUR 26.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Helgoland Hamburg
Helgoland Hotel
Hotel Helgoland
Hotel Helgoland Hamburg
Hotel Helgoland Hotel
Hotel Helgoland Hamburg
Hotel Helgoland Hotel Hamburg

Frequently asked questions

What is the cancellation policy at Hotel Helgoland?

Hotel Helgoland offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Helgoland?

As of 14 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Helgoland on 16 Aug 2026 start from AU$240, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Helgoland?

Yep, Hotel Helgoland has a self car park for EUR 10 per night. A self car park is also available, for a fee.

Are there any beaches close to Hotel Helgoland?

The closest beach to Hotel Helgoland is inoffizieller FKK Strand (11.3 km).

What makes Hotel Helgoland a romantic place to stay?

A lounge bar, plus comfy beds in the guestrooms, help set the scene for a romantic weekend at Hotel Helgoland.

Does Hotel Helgoland serve breakfast?

Yeah, buffet breakfast is offered daily from 6 AM to 11 AM.

Is there a free airport shuttle available at Hotel Helgoland?

No, Hotel Helgoland does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Helgoland?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Hotel Helgoland?

No, only service animals are allowed.

Hotel Helgoland Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 22 out of 148 reviews
Rating 8 - Good. 75 out of 148 reviews
Rating 6 - Okay. 40 out of 148 reviews
Rating 4 - Poor. 10 out of 148 reviews
Rating 2 - Terrible. 1 out of 148 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
Disliked: Amenities
Once you get over the 80s decor, this hotel grows on you. Very clean, quiet and comfortable.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Aakash

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property to stay in. Gives the antique feel but clean. There is no body cream so bring your own.
Stayed 6 nights in Oct 2024
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Die Geräusche der Straße waren sehr laut und die Matratze war hart.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Lea-Johanna

Liked: Cleanliness, staff & service
Nettes Personal, saubere große Zimmer. Meiner Meinung nach hat eine Klimaanlage gefehlt, da die Zimmer sich sehr schnell aufheizen.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Henri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helppo

Kätevä
Stayed 1 night in May 2024
Verified review

4/10 Poor

Johannes

Disliked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gepflegter Charme der 80/90er Jahre. Sehr gut gedämmte Fenster und n tolles Frühstück. Vernünftiger Preis.
Stayed 1 night in Mar 2023
Verified review

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2023
Verified review

4/10 Poor

Jan

Liked: Cleanliness
Disliked: Staff & service, amenities
Fotos entsprachen nicht der Realität. Preis des Frühstücks nicht angemessen. Grundlegende hygienische Regeln wurden beim Frühstück nicht eingehalten, Wurst und Käse teils verschimmelt. Weitreichender Rauchgeruch im Hotel vorhanden.
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
War ganz in Ordnung, allerdings ist das Hotel so langsam in die Jahre gekommen.
Stayed 1 night in Nov 2022
Verified review

8/10 Good

Ingo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel kann man Empfehlen, alles Ok

Gutes Hotel, Preisleistung absolut Ok, gutes Frühstück, Parkplatz top, schöne Auslegware im Zimmer ist sehr angenehm und kann man nur empfehlen.
Stayed 1 night in May 2022
Verified review

8/10 Good

Andreas

Liked: Cleanliness, staff & service
preis-leistung ist halt kaum zu toppen. und der aperol-spritz war auch ok :-)
Stayed 2 nights in May 2022
Verified review

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Eigendlich alles perfekt für eine Nacht usw. Würden wieder hier buchen.
Stayed 1 night in May 2022
Verified review

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for access to public transportation to explore Hamburg
Stayed 1 night in Apr 2022
Verified review

8/10 Good

Ole Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt fint. Bor alltid på dette høtellet
Stayed 1 night in Aug 2021
Verified review

6/10 Okay

Judu

Ok hotel. Endte der tilfældigt, så havde ikke checket det i forvejen. Standard tysk hotel, fint til en enkelt overnatning undervejs på rejsen
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Überaus freundliches Personal. Sauberkeit des Hauses. Zentrale, verkehrsgünstige Lage mit ausreichenden Parkmöglichkeiten.
Stayed 1 night in Jul 2020
Verified review

8/10 Good

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value and price are in line. I would go again.

Good place. Value and Price are synced.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

EDDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Fritz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt lydløst værelse når vinduer til gaden er lukket, fremragende morgenmad og ca 700 til S-station.
Stayed 2 nights in Jun 2019
Verified review

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities

Etwas altbacken, aber insgesamt ok

Etwas altbacken, aber insgesamt ok
Stayed 1 night in Apr 2019
Verified review

6/10 Okay

Andreas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Rummet borde renoveras

Hotellet har sett sina bästa dagar och skulle behöva renoveras och moderniseras. Handfatet i badrummet läckte. Det var rent och bra städat men sängen var väldigt hård.
Stayed 2 nights in Jan 2019
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good service from staff but room was very hot despite cool weather outside and traffic was loud when windows were opened. Also the WiFi was terrible.
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Peter Dam

Godt hotel

Godt rummeligt enkelt værelse, god seng, meget god morgenmad, desværre ikke aftensmad da rest. var lukket på grund af sygdom, meget venligt personale, gratis parkering, god beliggenhed når man skal til fodbold, 10min gang til S-Bahn, vil helst sikkert vælge dette hotel igen.
Stayed 2 nights in Sep 2018
Verified review

8/10 Good

thor-erik

Bra Hotell

Helt ok rom i forhold til prisen. Fin beliggenhet
Stayed 1 night in Aug 2018