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Hotel Alster-Hof

Property class: 4

Photo gallery for Hotel Alster-Hof

A view of a tower with a spiral design, surrounded by lush green trees and a body of water.
A building facade with large windows, a visible interior with a kitchen area, and a tiled ground.
A modern kitchen with a central island, equipped with various food items and appliances.
A modern hotel room with a bed, a desk, a chair, and a TV mounted on the wall.
A modern interior with a dining area, seating arrangements, and a kitchen visible through a glass partition.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Bar
  • Laundry room
The current price is AU$215
includes taxes & fees
16 Aug - 17 Aug

Explore the area

View map
Esplanade 12, Hamburg, HH, 20354
  • Place, Jungfernstieg
    ‪1 min walk‬
  • Place, Inner Alster Lake
    ‪1 min walk‬
  • Place, Hamburg City Hall
    ‪11 min walk‬
  • Airport, Hamburg (HAM)
    ‪29 min drive‬

Room options

View all photos for Family Room

A hotel room with a bed, two bedside lamps, a chair, a small table with a plant, and a painting on the wall.

Family Room

8.2 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Single Room

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Single Room

8.6 out of 10
Excellent
(56 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double or Twin Room

A modern hotel room with a large bed, a desk, and a chair.

Double or Twin Room

8.8 out of 10
Excellent
(22 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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The price is AU$213
includes taxes & fees
16 Aug - 17 Aug
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About the area

Hamburg

Hotel Alster-Hof puts you in the heart of Hamburg, connected to the convention centre and within steps of Casino Esplanade and Hamburg State Opera. Highlights at this hotel include a restaurant, a bar/lounge and a sauna. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and concierge services. Additionally, you'll find laundry facilities, a 24-hour front desk and dry cleaning/laundry services. .Within a 30-minute walk of this 4-property class Hamburg City Center hotel, attractions include Reeperbahn and Miniatur Wunderland.

What's nearby

  • Jungfernstieg - 1 min walk - 0.1 km
  • Inner Alster Lake - 1 min walk - 0.2 km
  • Casino Esplanade - 1 min walk - 0.2 km
  • Hamburg State Opera - 3 min walk - 0.3 km
  • Hamburg City Hall - 11 min walk - 1.0 km

Getting around

  • Stephansplatz U-Bahn - 1 min walk
  • Hamburg Dammtor Station - 6 min walk
  • Hamburg Airport (HAM) - 33 min drive

Restaurants

  • ‪Café Blomen - ‬5 min walk
  • ‪Meyer Lansky's - ‬7 min walk
  • Five Guys Hamburg Jungfernstieg
  • ‪Green Papaya - ‬2 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Hotel Alster-Hof

Hotel Alster-Hof offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The business-friendly Hotel Alster-Hof also features multilingual staff, concierge services, and complimentary newspapers in the lobby.

This 4-star Hamburg hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 7 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Alster-Hof offers 108 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Business services
4.3 out of 5, Excellent, 1,002 reviews
The price is AU$201
includes taxes & fees
16 Aug - 17 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 9.00 per pet, per night
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 9.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Alster-Hof
Alster-Hof Hamburg
Alster-Hof Hotel
Hotel Alster-Hof
Hotel Alster-Hof Hamburg
Alster Hof Hamburg
Alster Hof Hotel Hamburg
Hotel Alster-Hof Hotel
Hotel Alster-Hof Hamburg
Hotel Alster-Hof Hotel Hamburg

Frequently asked questions

What is the cancellation policy at Hotel Alster-Hof?

Hotel Alster-Hof offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Alster-Hof?

As of 13 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Alster-Hof on 16 Aug 2026 start from AU$215, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Alster-Hof?

The closest beach to Hotel Alster-Hof is inoffizieller FKK Strand (14.7 km).

Is there a free airport shuttle available at Hotel Alster-Hof?

No, Hotel Alster-Hof does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Alster-Hof?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Alster-Hof?

Check-in begins at 2:00 PM. Check-out time is noon.

Hotel Alster-Hof Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 422 out of 1000 reviews
Rating 8 - Good. 459 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 4 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Ulrike

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice breakfast, 24 Hour reception and so close to subway and bus in the city of Hamburg.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable beds, really nice staff, and so I had a great stay with my family.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Bent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel with good location

Nice hotel with good location
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay near everything.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very welcoming and helpful in all aspects of my stay, and the single room I had was very clean and comfortable. The breakfast was great, the location was perfect, with bars, restaurants and public transport all in the immediate vicinity.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Takashi

Liked: Cleanliness, staff & service
Good hotel
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, amicable staff, very comfy rooms. Great for families!
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for touring or finding a quiet lovely spot to rest in.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Check in and check out was quick and efficient. Staff including front desk and breakfast were friendly. The room was clean and the hotel is in a prime location. I would go here again.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Stefan

Liked: Cleanliness, staff & service, amenities
Nice staff. Super service. Only small issue I had was a renovation going on that made working from the room annoying.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hamburg visit

Good location for shopping and a great view by the lake, right down the street. Staff was friendly and helpful.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

B

Liked: Cleanliness, staff & service, property conditions & facilities
Convent area to tourist
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Joe

Liked: Amenities
What a stunning old world hotel. Perfect position in Hamburg with classic rooms
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient close to the station and all amenities
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

KIYOSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility looks old but has been renovated and the rooms are very clean. Breakfast is good and location is great.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Izumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel near Hamburg dammtor station.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such amazing stay in the hotel. Room was big and clean, and there is the best staff I've ever experienced in a hotel! Everyone was so helpful and friendly, especially the head waiter at the breakfast - what a lovely person! The location is perfect, very close to everywhere, well connected with public transport and many shopping options around. Thank you so much, I will definitely come back.
Stayed 2 nights in Aug 2025
Verified review

2/10 Terrible

Bjørn Kenneth

.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Masaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It located near the station and the opera house. It is very convenient.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location great stay.

Family trip to Hamburg. Hotel is in a great location. Free parking after 8pm in front of hotel on the boulevard street. Other than that a parking structure I was told was 15min away. Room was great and breakfast as well.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a suite with a wonderful skyline view on the top floor of the hotel. The room was spacious, clean, and modern. Nice breakfast. Excellent location near the train station and walkable distance for most attractions of the city. Highly recommend booking a top floor suite at this hotel.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable priced perfect hotel in Hamburg

Small hotel great location good service Amazing laundry service ! My shirt came back as new
Stayed 1 night in Feb 2024