Holiday Inn Hamburg - Hafencity by IHG

Photo gallery for Holiday Inn Hamburg - Hafencity by IHG

Exterior
Property amenity
Fitness facility
Serves breakfast, lunch and dinner
Daily buffet breakfast for a fee

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$168
includes taxes & fees
19 July - 20 July

Explore the area

View map
Ueberseeallee 15, Hamburg, Hamburg, 20457
  • Place, International Maritime Museum
    ‪6 min walk‬
  • Place, Miniatur Wunderland
    ‪18 min walk‬
  • Place, Elbe Philharmonic Hall
    ‪18 min walk‬
  • Airport, Hamburg (HAM)
    ‪35 min drive‬

Room options

Suite, 1 Queen Bed

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed, Accessible, Courtyard View

9.0 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(55 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Room

9.0 out of 10
Wonderful
(31 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed, Courtyard View

9.8 out of 10
Exceptional
(9 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Hamburg

Holiday Inn Hamburg - Hafencity by IHG puts you in the heart of Hamburg, connected to the convention centre and within just a 10-minute stroll of International Maritime Museum and German Customs Museum. Highlights at this luxury hotel include a restaurant and in-room free WiFi. .Open Lobby is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Business travelers can take advantage of 3 meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Within a 30-minute walk of this 4.5-property class Hamburg City Center hotel, attractions include Miniatur Wunderland and Elbe Philharmonic Hall.

What's nearby

  • International Maritime Museum - 6 min walk - 0.5 km
  • Moenckebergstrasse - 15 min walk - 1.3 km
  • Miniatur Wunderland - 18 min walk - 1.5 km
  • Elbe Philharmonic Hall - 18 min walk - 1.5 km
  • Hamburg City Hall - 20 min walk - 1.7 km

Getting around

  • HafenCity Universität Hamburg Station - 3 min walk
  • HafenCity Universität Station - 3 min walk
  • Hamburg Airport (HAM) - 44 min drive

Restaurants

  • ‪Pesca – Theatre of Fish - ‬8 min walk
  • ‪Chingu & Chay - ‬7 min walk
  • ‪Espresso House - ‬6 min walk
  • ‪Sabai Dee Mai Restaurant - ‬7 min walk
  • ‪Andronaco HafenContor - ‬8 min walk

About this property

Holiday Inn Hamburg - Hafencity by IHG

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 3 meeting rooms are available.

WiFi is free in public spaces. The luxury Holiday Inn Hamburg - Hafencity by IHG also features a fitness centre, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Hamburg hotel is smoke free.

  • 268 guestrooms or units
  • 7 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn Hamburg - Hafencity by IHG offers 268 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 32 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Open Lobby

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Handrails in stairways (61 centimetre high)
  • Lift (99 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 per person
  • Self-parking fee: EUR 32 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Holiday Inn Hamburg Hafencity Hotel
Holiday Inn Hamburg Hafencity

Frequently asked questions

What is the cancellation policy at Holiday Inn Hamburg - Hafencity by IHG?

Holiday Inn Hamburg - Hafencity by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Hamburg - Hafencity by IHG?

As of 24 June 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Hamburg - Hafencity by IHG on 19 July 2026 start from AU$168, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Hamburg - Hafencity by IHG?

Yep, Holiday Inn Hamburg - Hafencity by IHG has a self car park for EUR 32 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Holiday Inn Hamburg - Hafencity by IHG?

The closest beach to Holiday Inn Hamburg - Hafencity by IHG is inoffizieller FKK Strand (15.8 km).

Does Holiday Inn Hamburg - Hafencity by IHG serve breakfast?

Yep, buffet breakfast is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Holiday Inn Hamburg - Hafencity by IHG?

No, Holiday Inn Hamburg - Hafencity by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Hamburg - Hafencity by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Holiday Inn Hamburg - Hafencity by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Holiday Inn Hamburg - Hafencity by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 640 out of 942 reviews
Rating 8 - Good. 257 out of 942 reviews
Rating 6 - Okay. 28 out of 942 reviews
Rating 4 - Poor. 11 out of 942 reviews
Rating 2 - Terrible. 6 out of 942 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
top Hotel
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Hermann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2025
Verified

8/10 Good

Jeri

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome from reception staff. Excellent language skills, spoke English very well. Room very clean, a good size and very quiet. Breakfast a higj standard with lots of choice.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities
The room was VERY CLEAN, and the hotel was only 10min from the cruise portstaff was helpful and freindly, and it was only 5 ni
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very comfortable and the staff were very nice and helpful!
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Tonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and quiet room ( spend newyears night there and did not hear the fireworks)
Breakfast eggs 🙂
Fantastic breakfast
Fantastic breakfast, they had everything
Quite room, no sound disturbance from fireworks in room
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Jui Fu

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Rosemina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very good hotel.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot,very walkable,about a 5 minute to shopping and not too far from there is the Hamburg harbour,very comfortable beds, clean and friendly.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel with good room facilities, only missing a fridge. Cafe and bar as well as small guest pantry in the lobby.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great staff !
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent buffet breakfast.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot! Very nice rooms and close to everything.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Paul Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, well located for the purpose of our visit and the staff were helpful and informative.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally situated Hotel in Hafencity, which is a newly built area in the old docks area and contains the University buildings. It is walkable to city centre.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Lutz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel in guter Lage in der Hafencity
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

andrew

Liked: Cleanliness, staff & service
Good
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jutta

Liked: Cleanliness, amenities, property conditions & facilities
Super Hotel
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast friendly staff. Good location. Spotless hotel.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, near transport and a walk to the warehouse district. Great gym!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so helpful and very friendly. The public areas were very clean. We would stay here again
Stayed 1 night in Nov 2024