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Heikotel - City Nord

Property class: 3.5

Photo gallery for Heikotel - City Nord

A hotel room with a large bathtub, a bed, two armchairs, a small table, and a television.
A hallway with a wooden floor and walls adorned with black and white photographs. A sign on the right wall reads "Rezeption Restaurant Hotelbar Ausgang".
A brick building with large windows and a neon sign that reads "Heikote City North."
A breakfast buffet with various food items, coffee machines, and a fruit display.
A hotel room with a kitchenette, a dining area, a TV, and a bed.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Laundry room

Explore the area

View map
Lauensteinstraße 15, Hamburg, HH, 22307
  • Place, Stadtpark
    ‪7 min walk‬
  • Place, City Nord
    ‪13 min walk‬
  • Place, Stadtpark Lake
    ‪16 min walk‬
  • Airport, Hamburg (HAM)
    ‪17 min drive‬

Room options

View all photos for Superior Double Room

A hotel room with a double bed, a bedside table with a lamp, a small desk with a bowl of fruit, and a window with curtains.

Superior Double Room

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Studio

A hotel room with a bed, a desk, a chair, a lamp, and a view of the outdoors.

Comfort Studio

  • 278 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Single Room

A hotel room with a single bed, a desk with a telephone, a mirror, and a poster on the wall.

Standard Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, Jetted Tub

A hotel room with a large bathtub, a bed, two armchairs, a small table, and a television.

Suite, Jetted Tub

  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Single Room

A hotel room with a double bed, a desk with a TV, a chair, and a small table.

Superior Single Room

  • 23 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a bed, a desk with a TV, a chair, a small table with flowers, and a wall-mounted picture.

Standard Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Studio Single Use

A hotel room with a bed, a desk, a chair, a lamp, and a view of the outdoors.

Comfort Studio Single Use

  • 28 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Studio

A hotel room with a bed, a chair, a desk, a TV, and curtains.

Premium Studio

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Apartment

A hotel room with a bed, a desk, a chair, a lamp, a bathroom, and a view of the outside.

Premium Apartment

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

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About the area

Hamburg

Heikotel - City Nord places you in the centre of Hamburg, within just a 15-minute stroll of Stadtpark and City Nord. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, express check-out and dry cleaning/laundry services. Additionally, you'll find free newspapers in the lobby, tour/ticket assistance and multilingual staff. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Within a 15-minute drive of this 3.5-property class Hamburg-Nord hotel, attractions include Hagenbeck Zoo and Miniatur Wunderland.

What's nearby

  • Stadtpark - 7 min walk - 0.7 km
  • City Nord - 13 min walk - 1.1 km
  • Stadtpark Lake - 16 min walk - 1.4 km
  • Planetarium Hamburg - 6 min drive - 2.4 km
  • Cemetery Ohlsdorf - 7 min drive - 2.6 km

Getting around

  • Alte Wöhr (Stadtpark) S-Bahn - 7 min walk
  • Dakarweg Hamburg Station - 10 min walk
  • Hamburg Airport (HAM) - 7 min drive

Restaurants

  • ‪Landhaus Walter - ‬4 min drive
  • ‪Soul Kebab - ‬3 min drive
  • ‪Naan - ‬3 min drive
  • ‪Sato Grillimbiss - ‬4 min drive
  • ‪Q21 Gasthaus - ‬7 min walk

About this property

Heikotel - City Nord

Heikotel - City Nord offers its guests multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. WiFi is free in public spaces. Heikotel - City Nord also features dry cleaning/laundry services, express check-out, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Hamburg hotel.

  • 36 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
Heikotel - City Nord offers 36 accommodations with minibars and a safe. Flat-screen televisions come with pay-per-view films.

Rooms have partially open bathrooms. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access.

Similar properties

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Holiday Inn Hamburg - City Nord by IHG
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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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The price is AU$142
includes taxes & fees
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Holiday Inn Hamburg - City Nord by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (EUR 12 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18.50 for adults and EUR 6.90 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Minibar

More

  • Free daily newspapers
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Theodor-Rumpel-Weg]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 17 July 2026 to 31 May 2027 (dates subject to change).

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: EUR 12 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.50 for adults and from EUR 6.90 for children
  • Self-parking fee: EUR 12.00 per day
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Heikotel
Heikotel - City Nord Hotel
Heikotel Hotel Wiki Hamburg
Heikotel Wiki
Heikotel Wiki Hamburg
Heikotel - City Nord Hamburg
Heikotel - City Nord Hotel Hamburg

Frequently asked questions

What is the cancellation policy at Heikotel - City Nord?

Heikotel - City Nord offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Heikotel - City Nord?

Yep, Heikotel - City Nord has a self car park for EUR 12.00 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Heikotel - City Nord?

The closest beach to Heikotel - City Nord is inoffizieller FKK Strand (18.3 km).

Does Heikotel - City Nord serve breakfast?

Sure does, buffet breakfast is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Heikotel - City Nord?

No, Heikotel - City Nord does not offer an airport shuttle service.

What time are check-in & check-out at Heikotel - City Nord?

Check-in begins at 3:30 PM. Check-out time is 11 AM.

Heikotel - City Nord Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 23 out of 109 reviews
Rating 8 - Good. 42 out of 109 reviews
Rating 6 - Okay. 33 out of 109 reviews
Rating 4 - Poor. 8 out of 109 reviews
Rating 2 - Terrible. 3 out of 109 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

Not for me

Reception expected me to know how access to parking work before my arrival - you need to check in first, before parking, but no place to leave the car while you are checking in 😂 €3 for bottle of water Hard mattress - like sleeping on the floor Small-ish room
Stayed 1 night in Oct 2022
Verified review

8/10 Good

Volkan

Liked: Cleanliness, amenities
Soweit in Ordnung für einen Wochenendtrip in Hamburg.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles Gut, gerne wieder.
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Carolin

Liked: Staff & service
Disliked: Property conditions & facilities
Möbel sind schon sehr in die Jahre gekommen. Wasser im Waschbecken floss kaum ab. Zimmer war dafür sehr groß und das Personal sehr freundlich.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles Super
Stayed 3 nights in Jul 2022
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt lille hotel til kortere ophold i Hamburg

Godt lille hotel. Ligger lidt udenfor centrum, men det er nemt at komme ind til Hauptbahnhof med S-Bahn fra nærliggende station. Rolig beliggenhed, men nabolaget har ikke meget at byde på.
Stayed 2 nights in Jun 2022
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Automat und das Parkhaus für das einchecken war schwer zu finden
Stayed 2 nights in May 2022
Verified review

10/10 Excellent

Edda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Irre gutes Haus mit dem“Gewissem“Etwas!

Hatte mich kurzfristig entschieden am Wochenende in Hamburg zu verbleiben und Das sollte sich Lohnen!Nach einem schnellen Check-Inn ging es auf das Zimmer,naja sagte ich,ist nicht wirklich so,wie vorab beschrieben.Also zurück zur Rezeption und nach einem problemlosem Upgrade bezog ich Zimmer 110,welches Tip/Top und mega geräumig war.Ein sauberes,großes Badezimmer mit großer Wanne,eine gut gefüllte Minibar und ein Kaffeeautomat rundeten meinen positiven Eindruck ab!Auch der Schreibtisch,der Kleiderschrank(innen war sogar ein Schirm für den Fall der Fälle)und die Ausgestaltung des Raumes mit zur Stadt passenden Bildern haben mich beeindruckt!Kurz erwähnen möchte ich noch den Pool im obersten Geschoss(Sauna ist da auch noch),einfach mal schwimmen und die Aussicht auf Hamburg genießen!Das Frühstück ist ordentlich,Angebot gut und vor Allem das Personal ist Irre Super,sieht wenn ein Gast kommt,bedient Ihn prompt und hat immer einen Blick auf den Gast-egal ob der Kaffee nachgereicht werden soll,oder mal ein Foto erstellt werden soll!Ganz besonders ist mir die Freundlichkeit(Offenheit)der ziemlich neuen Empfangsdame am Check-Inn Tag aufgefallen und auch Ihre fürsorgliche Art gegenüber den anderen Gästen!Und selbst das Bier an der Bar,hatte Sie ruck zuck nebenbei fertig!Einen kleinen Wehrmutstropfen gibt es jedoch auch-die Zimmerbeschreibung bezüglich Einzelzimmer stimmt in einigen Portals nicht,denn die aufgeführte Badewanne gibt es in Keinem von Diesen!
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches und aufmerksames Personal! Dankeschön!
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mir hat die Nähe zur Fuhlsbüttler Straße sehr gefallen.
Stayed 3 nights in Sep 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Onnistunut valinta

Uusittu siisti hotelli. Mukavat huoneet ja hyvät liikenneyhteydet. Lähellä lentokenttää.
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Nettes Team alles sehr sauber und Einkaufs und Gastronomie Möglichkeit Flusslaufig erreichbar
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Ok, aber zu teuer

Lage zum Securitas Conference Center optimal, Klima funktionierte nicht sonderlich gut, WLAN war eine Katastrophe
Stayed 3 nights in Jun 2019
Verified review

4/10 Poor

Gregor

Disliked: Staff & service, property conditions & facilities, room comfort

Schlechter Service, Fotos passen nicht zur Realitä

Die Frau beim Check-in wollte uns schnell anfertigen, hat uns dann aber warten lassen und 3 Leute die erst nach uns gekommen sind zuerst angefertigt. Dann gab sie uns noch ein Zimmer das nicht den Fotos unserer Kategorie entsprach. Warm wurde es auch nicht, weshalb wir um 23h nachts umziehen mussten. Da war zum Glück eine andere an der Rezeption. Generell überteuert, Zimmer sind die hohen Preise bei weitem nicht wert.
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Muecahit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Preis-Leistungs-Sieger

Preis-Leistung ist super. Es gibt einen kleinen Pool und eine Sauna, leider jedoch keine Laufbänder. i
Stayed 2 nights in Mar 2019
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Leider hat mir bei meinem Aufenthalt mal so gar nichts gefallen. Das Einzelzimmer war so winzig, dass selbst ich als sehr kleine Person Probleme hatte, mich vernünftig zu bewegen. Die Ausstattung ist sparsam und in die Jahre gekommen. Der einzige Vorteil: mein Zimmer lag nach hinten raus. Also kein Straßenlärm. Des Weiteren gab es während meines Aufenthaltes einen Feueralarm, der nach einer Dreiviertelstunde abgestellt wurde. Bis dahin konnte man sich nicht im Gebäude aufhalten und musste bei regen vor der Tür stehen.
Stayed 2 nights in Mar 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr sauber, Preis / Leistung prima. Als Übernachtungshotel für ein Konzert super.
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nettes Hotel, sehr freundliches Personal, zweckmäßige Zimmer, reichhaltiges Buffet. Tiefgaragenzufahrt für größere Fahrzeuge etwas knapp bemessen.
Stayed 2 nights in Jan 2019
Verified review

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heiko

Das Hotel Kategorie entsprechend gut . Die Lage ist soweit so gut
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Jochen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gutes Preis-Leistungsverhältnis

Kleine aber angemessene Einzelzimmer. Gute Ausstattung und sehr sauber. Sehr gutes Preis-Leistungsverhältnis
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Mogens Ejby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint Hotel til prisen. Dejligt personale, renligt og der var det der skulle være på værelset.
Stayed 2 nights in Sep 2018
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Ich hatte ein recht kleines Einzelzimmer im 2. OG. Für eine Übernachtung war das völlig ok. Das Fenster (nach hinter raus) könnte ich die ganze Nacht geöffnet lassen. Kein großartiger Straßenlärm. Die Lage ist sehr verkehrsgünstig. Bahnhof Barmbek ist zu Fuß in ca. 10 Min erreichbar. Frühstück war prima. Alles da, was man braucht. Insgesamt ist das Hotel etwas in die Jahre gekommen, aber sauber und somit voll ok.
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Mathilde

Liked: Cleanliness, property conditions & facilities, room comfort

Flot lille hotel

Flot lille hotel med store værelser. Personalet snakker dog kun tysk.
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Dörte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelzimmer in Stadtparnähe. Sauber . Gut. Auf dem Weg zum Konzert links Bistro "Erdgeschoss ". Lustig , empfehlenswert.
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Bra standard i förhållande till pris=prisvärt. Trevlig personal.
Stayed 1 night in Jul 2018