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Garner Hotel Hamburg Graf Moltke by IHG

Property class: 3

Photo gallery for Garner Hotel Hamburg Graf Moltke by IHG

A white building with "HOTEL" signage, multiple windows, and a classical architectural style.
A modern staircase with a glass enclosure and three pendant lights.
Room
A breakfast bar with a variety of food items, a coffee machine, and a view of the street outside.
A white building with the name "HOTEL MOLTKE" and "EXCHANGE" signs. It has multiple windows and a large entrance.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
The current price is AU$163
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
Steindamm 1, Hamburg, HH, 20099
  • Place, Moenckebergstrasse
    ‪5 min walk‬
  • Place, Hamburger Kunsthalle
    ‪6 min walk‬
  • Place, Hamburg City Hall
    ‪15 min walk‬
  • Airport, Hamburg (HAM)
    ‪31 min drive‬

Room options

View all photos for Premium Room, Multiple Beds (Family Room)

A ceiling with a central chandelier and intricate moldings.

Premium Room, Multiple Beds (Family Room)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Room, 1 Single Bed (Cosy)

A hotel room with a bed, desk, chair, TV, and a window with curtains.

Room, 1 Single Bed (Cosy)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Room, Multiple Beds (Family Room)

A hotel room with two beds, a desk, a chair, a television, and a chandelier.

Premium Room, Multiple Beds (Family Room)

  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Room

Standard Room, 1 Double Bed

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed with Sofa bed (Up to 3 Adults)

A hotel room with a bed, a sofa, a chair, a TV, and a small table.

Premium Room, 1 King Bed with Sofa bed (Up to 3 Adults)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Premium Room, Multiple Beds (Up to 3 Adults)

A hotel room with a bed, a desk with a computer, a chair, a small table, and a TV mounted on the wall.

Premium Room, Multiple Beds (Up to 3 Adults)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk with a computer, a chair, and a TV.

Standard Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A hotel room with a wooden desk, a laptop, a lamp, and a framed picture on the wall.

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Family Room, 2 Single Beds

A hotel room with a large bed, two bedside tables, a chair, and artwork on the wall.

Family Room, 2 Single Beds

  • Sleeps 4
  • 2 Single Beds

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  • Pet-friendly
  • Free Wi-Fi
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7.8 out of 10, Good, 117 reviews
The price is AU$123
includes taxes & fees
1 Nov - 2 Nov
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About the area

Hamburg

Garner Hotel Hamburg Graf Moltke by IHG places you in the centre of Hamburg, steps from Schauspielhaus and within a short 5-minute stroll of Moenckebergstrasse. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and multilingual staff. Other amenities include luggage storage, a lift and a reception hall. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:30 AM. .Within a 30-minute walk of this 3-property class Hamburg City Center hotel, attractions include Hamburg City Hall and Miniatur Wunderland.

What's nearby

  • Moenckebergstrasse - 5 min walk - 0.4 km
  • Hamburger Kunsthalle - 6 min walk - 0.5 km
  • Markthalle Hamburg - 6 min walk - 0.5 km
  • Jungfernstieg - 15 min walk - 1.3 km
  • Hamburg City Hall - 15 min walk - 1.3 km

Getting around

  • Hamburg Central Station - 1 min walk
  • South Central U-Bahn - 2 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪Schweinske - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪dean&david - ‬2 min walk
  • ‪Coffee Fellows - Kaffee, Bagels, Frühstück - ‬4 min walk
  • ‪Kentucky Fried Chicken - ‬2 min walk

About this property

Garner Hotel Hamburg Graf Moltke by IHG

Garner Hotel Hamburg Graf Moltke by IHG offers its guests a vending machine, multilingual staff, and a lift. WiFi is free in public spaces.

This 3-star Hamburg hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 4 levels
  • Built in 1880
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • No smoking on site
Garner Hotel Hamburg Graf Moltke by IHG offers 89 accommodations with a safe and a hairdryer. This individually furnished accommodation includes desks. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

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Hamburg City Center
  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
4.0 out of 5, Very good, 104 reviews
The price is AU$166
includes taxes & fees
1 Nov - 2 Nov
Garner Hotel Hamburg - St.Georg by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 19 per person

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1880
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30 per night.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 9.60 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.00 per person
  • Nearby parking fee: EUR 20 per night (3281 ft away)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15.00 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Graf Hamburg
Graf Moltke Novum Hotel
Graf Moltke Novum Hotel Hamburg
Hamburg Graf Moltke
Moltke Hamburg
Novum Graf Moltke
Novum Graf Moltke Hamburg
Novum Hotel Graf Moltke
Novum Hotel Graf Moltke Hamburg
Novum Hotel Hamburg Graf Moltke
Graf Moltke Top Hotel
Hotel Graf Moltke Hotel
Hotel Graf Moltke Hamburg
Hotel Graf Moltke Hotel Hamburg
Novum Hotel Graf Moltke Hamburg

Frequently asked questions

What is the cancellation policy at Garner Hotel Hamburg Graf Moltke by IHG?

Garner Hotel Hamburg Graf Moltke by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Garner Hotel Hamburg Graf Moltke by IHG?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at Garner Hotel Hamburg Graf Moltke by IHG on 1 Nov 2026 start from AU$163, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Garner Hotel Hamburg Graf Moltke by IHG?

The closest beach to Garner Hotel Hamburg Graf Moltke by IHG is Elbstrand (7 km).

Does Garner Hotel Hamburg Graf Moltke by IHG serve breakfast?

Sure does, buffet brekkie is offered on weekdays from 6:30 AM to 10:30 AM and weekends between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Garner Hotel Hamburg Graf Moltke by IHG?

No, Garner Hotel Hamburg Graf Moltke by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Garner Hotel Hamburg Graf Moltke by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Garner Hotel Hamburg Graf Moltke by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 16 out of 70 reviews
Rating 8 - Good. 27 out of 70 reviews
Rating 6 - Okay. 11 out of 70 reviews
Rating 4 - Poor. 10 out of 70 reviews
Rating 2 - Terrible. 6 out of 70 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness
Good hotel, bad neighborhood.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
I’ve stated in many IHG hotels. They usually have breakfast included and facilities to purchase water, this was an exception
Stayed 3 nights in Jul 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Amenities
The hotel is close to the central train station, and there is a large number of disadvantaged people in the area. One evening there was a drug dependent person collapsed on the entrance stairs with two community police officers attending to him. There is a nearly constant police presence in the square outside the hotel. The neighborhood was very unsettling in the evening. Make sure you look at Google street before booking. In particular look down Steindamm street.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is older. The room assigned to us was miniscule. We booked a king room and received two twin mattresses stuck together. We could barely move. While the hotel is right next to the central train station, the surrounding area is filled with bums and drug addicts. Very noisy until 4am. Police sirens at all hours, we came back to the hotel at 23h one night and were very scared. I would not recommend this hotel to anyone
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I was surprised that the guest room did not have a telephone in the room The TV was not working upon arrival but it was fixed the next day,l Otherwise th stay was enjoyable
Stayed 3 nights in Feb 2026
Verified review

4/10 Poor

Disliked: Amenities
Had to change rooms. Quite disappointing
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Do not book this, started with us booking an upgraded room with a king size bed, arrived at the hotel where they announced almost half the price compared to hotels.com. and a quick search confirmed this with several providers. When we checked in, we got the room key and it turned out that we got a room with two single beds, not 1 king size as stated on the booking confirmation, complained and got a new room, this had a small double bed.., complained again, then we got a family room, absolutely terrible, but a big bed. Then I gave up arguing anymore
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotellet var rigtig fint og rent. Morgenmaden var god.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dejligt hotel, men lidt hårdt kvarter
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Icke serviceminded personal, som endast ville prata tyska. Vi anlände 23:45 på kvällen, mycket otryggt område. Ingen trevlig upplevelse. Varmt rum, sliten inredning.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alt i alt fint til prisen God placering
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
Hotelli oli päärautatieaseman lähellä, joten sijaintina aivan loistava itsenäiselle kulkijalle joka tykkää hyödyntää julkisia sekä kävellä paikasta toiseen. Huoneissa ei ollut ilmastointia joten helteellä huoneet ovat todella kuumat.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities
Hotel og værelse levede ikke op til prisen. Værelser var ikke meget større end dobbeltsengen. Der var ikke aircondition, havde skrevet 5 dage før og spurgt ind til det, men de svarede aldrig. Vi fik dog en fan der larmede meget pga skævhed i rotor. Vi åbnede vindue, men der var meget larm fra gaden. Udsigt var ligegyldig da fasanerne og vinduer var dækket af stillads og plastik. Bad var fint.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms helpful staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien excepto que la ubicación del hotel está en una zona de mucho homeless
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
På hotellet var der ingen mulighed for at købe morgenmad kaffe te, ved receptionen står der en automat hvor man kan købe vand og kiks. Den før man skal hjem bliver der ikke gjort rent på værelserne, jeg måtte flytte værelse jeg glemmer 2 hårprodukter på det første værelse, og jeg henvender mig til personalet og spørger om de kan tilvejebringes, men det ikke kunne lade sig gøre, de forsvandt bare. På grund af ombygning udenfor der var stillads, anbefale ikke at lade vinduer står åben, temperaturen udenfor var 30 til 32° . Om der var varmt på værelserne, JA🙂‍↕️
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotellet var mer än ok, men närheten till Hauptbahnhof märktes så snart man steg ut på gatan. Stundvis oroligt
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotellet är jättefint, och ligger 100 meter från centralstationen. Problemet är att området är nedgånget och fyllt av skräp och knarkare.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vicino al centro è alla stazione centrale!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bra personal och bra hotell. Området runt omkring var dock inte lika bra som hotellet.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Hotel alles perfekt. Umgebung laut und und es wird einiges an illegalen Substanzen umgeschlagen, entsprechendes Publikum.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Dålig
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super beliggenhed lige ved hauptbahnhof. Ville have været helt i top hvis der havde været minibar/køleskab og mulighed for te/kaffe på værelset. Kæmpe minus var, at pladsen foran hotellet hver dag blev fyldt med både tyskere og personer med anden etnisk herkomst, der både drak og røg - også hash. Det føltes meget utrygt. Der var heldigvis altid politi i området.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotellet verkar vara nyrenoverat. Allt var fräscht. Bra frukost. Mycket att välja på Belägenheten var icke det bästa. Ok- hotellet var nära till centralstationen, U-bahn, S-bahn och buss, men detta drar till sig personer som har det svårt med droger och alkohol. Platsen utanför var tillhållsplats för sådant klientel
Stayed 2 nights in May 2026