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Garner Hotel Hamburg Graf Moltke by IHG

Pet-friendly hotel connected to the convention centre in Hamburg with a 24-hour front desk

Photo gallery for Garner Hotel Hamburg Graf Moltke by IHG

Exterior
Restaurant
Standard Double Room
Comfort Single Room, 1 Single Bed
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Free WiFi
The current price is AU$144
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
Steindamm 1, Hamburg, HH, 20099
  • Place, Hamburg City Hall
    ‪15 min walk‬
  • Place, Miniatur Wunderland
    ‪2 min drive‬
  • Place, Elbe Philharmonic Hall
    ‪3 min drive‬
  • Airport, Hamburg (HAM)
    ‪14 min drive‬

Room options

Room, 1 Double Bed (Cosy)

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

Premium Room, Multiple Beds (Family Room)

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Room, 1 Single Bed (Cosy)

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 1
  • 1 Twin Bed

Premium Room, Multiple Beds (Family Room)

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 King Bed with Sofa bed (Up to 3 Adults)

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Premium Room, Multiple Beds (Up to 3 Adults)

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Premium Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed (Up to 3 Adults)

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed (Up to 3 Adults)

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 2 Twin Beds

Premium Room

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 Twin Bed

Standard Room

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 Twin Bed

Premium Room, Multiple Beds (Family Room)

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 2 Twin Sofa Beds

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About the area

Hamburg

Garner Hotel Hamburg Graf Moltke by IHG places you in the centre of Hamburg, connected to the convention centre and within a short 5-minute stroll of Museum of Arts and Crafts Hamburg and Moenckebergstrasse. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and multilingual staff. Other amenities include luggage storage, a front desk safe and a lift. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM. .Attractions within a 30-minute walk of this Hamburg City Center hotel include Hamburg City Hall and Miniatur Wunderland.

What's nearby

  • Hamburg City Hall - 15 min walk - 1.3 km
  • Miniatur Wunderland - 2 min drive - 1.7 km
  • Hamburg Cruise Center - 3 min drive - 2.0 km
  • Elbe Philharmonic Hall - 3 min drive - 2.4 km
  • Reeperbahn - 4 min drive - 3.3 km

Getting around

  • South Central U-Bahn - 2 min walk
  • Hamburg Central Station - 3 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Coffee Fellows - ‬3 min walk
  • ‪Kentucky Fried Chicken - ‬2 min walk
  • ‪Schifferbörse Restaurant - ‬2 min walk
  • ‪Nagel - ‬1 min walk

About this property

Garner Hotel Hamburg Graf Moltke by IHG

Pet-friendly hotel connected to the convention centre in Hamburg with a 24-hour front desk
Garner Hotel Hamburg Graf Moltke by IHG offers its guests a vending machine, multilingual staff, and a front desk safe. WiFi is free in public spaces.

This Hamburg hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 4 levels
  • Built in 1880
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
Garner Hotel Hamburg Graf Moltke by IHG offers 89 accommodations with a safe and a hairdryer. This individually furnished accommodation includes desks. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a weekly basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 10 per night)

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 17 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1880
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Eco-friendly toiletries
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17.00 per person
  • Nearby parking fee: EUR 10 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15.00 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Graf Hamburg
Graf Moltke Novum Hotel
Graf Moltke Novum Hotel Hamburg
Hamburg Graf Moltke
Moltke Hamburg
Novum Graf Moltke
Novum Graf Moltke Hamburg
Novum Hotel Graf Moltke
Novum Hotel Graf Moltke Hamburg
Novum Hotel Hamburg Graf Moltke
Graf Moltke Top Hotel
Hotel Graf Moltke Hotel
Hotel Graf Moltke Hamburg
Hotel Graf Moltke Hotel Hamburg
Novum Hotel Graf Moltke Hamburg

Frequently asked questions

What is the cancellation policy at Garner Hotel Hamburg Graf Moltke by IHG?

Garner Hotel Hamburg Graf Moltke by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Garner Hotel Hamburg Graf Moltke by IHG?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Garner Hotel Hamburg Graf Moltke by IHG on 30 Nov 2025 start from AU$126.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Garner Hotel Hamburg Graf Moltke by IHG?

The closest beach to Garner Hotel Hamburg Graf Moltke by IHG is Övelgönne (6.5 km).

Does Garner Hotel Hamburg Graf Moltke by IHG serve breakfast?

Sure does, buffet brekkie is offered on weekdays from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Garner Hotel Hamburg Graf Moltke by IHG?

No, Garner Hotel Hamburg Graf Moltke by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Garner Hotel Hamburg Graf Moltke by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Garner Hotel Hamburg Graf Moltke by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 195 out of 1000 reviews
Rating 8 - Good. 472 out of 1000 reviews
Rating 6 - Okay. 213 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Andrew

Disliked: Cleanliness, property conditions & facilities

Too much noise

The building overall is tired. Breakfast is mediocre at best. Worst part is the noise from outside where non-desirables seem to congregate on a daily basis. Associated anti social behaviour included having to oush past drunks sitting on the entrance steps and bottles being thrown early in the morning. Shouting in the early hours and Palastine protests outside during the day. Only benefit is how close the train station is. Stay closer to St Pauli next time. The metro system is fab and will get you anywhere
Stayed 3 nights in Jul 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location being only a couple of blocks from the main train station and transportation hub for Hamburg. The immediate area outside the hotel is a bit undesirable, although this is not the hotel's fault. Our room was very clean with a comfortable bed, the breakfast was nicely done with good variety and a large enough dining area. Good value!
Stayed 2 nights in May 2025

8/10 Good

John

Stayed 1 night in Mar 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for a long weekend. Straightforward check in process. Rooms were clean and well maintained. Only thing that let the room down was no tea/coffee making facilities. Due to the hotels location there are quite a few street beggars around outside and it can be quite noisy but this didn’t affect our sleep or stay in the hotel. Breakfast was good with plenty of choice to eat and drink.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ryan

Stayed 2 nights in Mar 2025

8/10 Good

Rassul

Stayed 2 nights in Jan 2025

4/10 Poor

Stephen

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, friendly staff, nice breakfast, easy access to transport and city centre
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, area was beautiful, walking distance to train, restaurants ect
Stayed 9 nights in Jan 2025

6/10 Okay

Eileen

Liked: Cleanliness, staff & service, room comfort

Excellent location and value for the price.

Excellent location for transport links but yes, quite a run down area. However, no different from eg London station areas and we felt completely safe. Reception helpful and cheerful. Room was quite large and clean. Breakfast good. Overall a very cheap hotel for a central Hamburg visit and we felt we easily got value for the price we paid.
Stayed 2 nights in Jan 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful staff.
Stayed 4 nights in Jan 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Very poor quality hotel

Hotel decor is old and tired. Breakfast is cereal and bread/ toast only, nothing cooked. Had to contend with groups of people in the street all night shouting and arguing. There is a casino beneath the hotel and a booth/shop right next to it that is a focal point for loiterers. I could hear the person in the next room unzipping their bag and later snoring. Overall: avoid
Stayed 2 nights in Jan 2025

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient and well priced.
Stayed 4 nights in Dec 2024

8/10 Good

Daniel, Mississauga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, tiny room
Stayed 2 nights in Nov 2024

4/10 Poor

Jose

Disliked: Staff & service
No
Stayed 1 night in Nov 2024

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very good.
Stayed 4 nights in Nov 2024

4/10 Poor

Jose

Disliked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Lynda

Travelled with partner
Liked: Cleanliness, staff & service
This hotel is a good hotel as far as cleanliness, good condition and very welcoming staff. No air conditioning so i would not recommend staying here in the summer. We stayed in October and had to open window but still warm in the room. Excellent breakfast and great service. Within 20 min walking distance of Alstadt, shopping and other landmarks. HOWEVER!! A high number of homeless itinerants hanging around just outside hotel and surrounding area 24 hours per day, noisy at all hours of the night and fights breaking out. Police there often. I usually leave in early morning without my husband to go out for a walk or to get get coffee when we travel but i felt very unsafe here and did not leave hotel without him.
Stayed 5 nights in Oct 2024

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, most important...security at entrance at night should be improved
Stayed 2 nights in Oct 2024

6/10 Okay

Keith

Good location
Stayed 1 night in Oct 2024

10/10 Excellent

Carmen

Stayed 3 nights in Sep 2024

8/10 Good

Hok Man

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Heather

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The property looked like it was part of an old casino, but it was very clean inside. The staff were mostly helpful, the biggest issue for us and I think for the staff too was that the elevator was out of service. They helped us carry our heavy luggage up the stairs. The front desk clerk said the elevator would be fixed on the second day of our stay, but it was not. Maybe they were having difficulty getting service. The room was a good deal especially with breakfast included and the breakfast options were good. The location near the train station was very convenient for us, but it turned out to be a rough and dirty neighborhood. Many people sleeping on the street, one mentally ill woman was yelling at passers-by when we arrived, and people were shouting outside all night. I felt like the staff were doing their best to make it a decent stay, though.
Stayed 2 nights in Aug 2024

6/10 Okay

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was quite large as was the bathroom. The wifi was lacking and for some reason the tv wasn’t working well but the staff were friendly and helpful and it was clean.
Stayed 1 night in Aug 2024