4/10 Poor
Kai
18 Feb 2024
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Wouldn’t stay again
Only hotel I’ve not been able to eat at, after trying both evenings.
Arrived Friday after the flight to find the whole dining area booked out so could not eat or drink that evening there. Spoke to staff about eating Saturday evening instead, they assured me I didn’t need to make a reservation and could be seated, however after getting ready (around 2 hours later) they said they were fully booked and couldn’t eat there. Explained the situation and was told nothing could be done again.
Was recommended a nearby Italian place to eat instead; that on arrival was also fully booked.
Also, had to request additional bedding due to beds being very firm with no options to change.
Building is lovely and some of the staff were very friendly but overall wouldn’t come back.
Late checkout also wasn’t possible and couldn’t get the included free drinks due to not having a reservation at the restaurant.
Kai
Stayed 2 nights in Feb 2024