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east Hotel Hamburg

4.5 star property
Luxury hotel connected to the convention centre in Hamburg with a full-service spa

Photo gallery for east Hotel Hamburg

Exterior
Interior entrance
Exterior detail
Breakfast and dinner served, sushi
Premium bedding, in-room safe, desk, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$258
includes taxes & fees
7 Jan - 8 Jan 2026

Explore the area

View map
Simon-von-Utrecht-straße 31, Hamburg, HH, 20359
  • Place, Reeperbahn
    ‪1 min walk‬
  • Place, Millerntor Stadium
    ‪4 min walk‬
  • Place, St. Pauli Piers
    ‪7 min walk‬
  • Airport, Hamburg (HAM)
    ‪22 min drive‬

Room options

View all photos for Studio

Studio

Studio

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Hypo-allergenic bedding
Premium bedding
Rainfall showerhead
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Loft

Loft

Loft

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Rainfall showerhead
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for east Suite

east Suite | Living area

east Suite

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Heating
Mini-fridge
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Aqua

Aqua

Aqua

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Hypo-allergenic bedding
Premium bedding
Private bathroom
Bathrobes
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for east Room

east Room

east Room

9.2 out of 10
Wonderful
(27 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Hypo-allergenic bedding
Premium bedding
Rainfall showerhead
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for east Splash

east Splash

east Splash

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Hypo-allergenic bedding
Premium bedding
Private bathroom
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for east Signature

east Signature

east Signature

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Heating
Mini-fridge
Hypo-allergenic bedding
Premium bedding
Bathrobes
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

Ruby Lotti Hotel Hamburg

Hamburg City Center
  • Free Wi-Fi
  • Air-conditioning
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  • Bar
4.5 out of 5, Wonderful, 1,004 reviews
The price is AU$163
includes taxes & fees
4 Jan - 5 Jan 2026
Ruby Lotti Hotel Hamburg

About the area

Hamburg

East Hotel Hamburg puts you in the heart of Hamburg, connected to the convention centre and within just a 10-minute stroll of popular attractions like Reeperbahn and St. Pauli Piers. Highlights at this luxury hotel include 3 bars/lounges, a full-service spa and a restaurant. .A day of pampering at Body & Soul can include massages along with access to the sauna. The restaurant, East Restaurant, serves sushi and is open for breakfast and dinner. Enjoy the gym and sauna. 2153 square feet (200 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and noon. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 30-minute walk of this 4.5-property class Hamburg-Mitte hotel include Miniatur Wunderland and Elbe Philharmonic Hall.

What's nearby

  • Reeperbahn - 1 min walk - 0.0 km
  • Operettenhaus - 3 min walk - 0.3 km
  • Millerntor Stadium - 4 min walk - 0.4 km
  • St. Pauli Piers - 7 min walk - 0.6 km
  • Fish Market - 12 min walk - 1.1 km

Getting around

  • St. Pauli U-Bahn - 4 min walk
  • Michaeliskirche Hamburg Station - 13 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪Hesburger - ‬3 min walk
  • ‪Domschänke - ‬3 min walk
  • ‪The Baby Goat Barn - ‬2 min walk
  • ‪east Restaurant - ‬1 min walk
  • ‪Tazzi Pizza - ‬3 min walk

About this property

east Hotel Hamburg

Luxury hotel connected to the convention centre in Hamburg with a full-service spa
East Hotel Hamburg offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury east Hotel Hamburg. Parking is available for a fee.

This 4.5-star Hamburg hotel is smoke free.

  • 167 guestrooms or units
  • 4 levels
  • 3 bars or lounges
  • Conference rooms
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 2004
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
East Hotel Hamburg offers 167 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. This Hamburg hotel provides complimentary wired and wireless Internet access. Bathrooms include bathrobes, slippers and hairdryers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Body & Soul. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to noon on weekends; EUR 35 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • East Restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2004
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.00 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 35.00 per person
  • Covered self-parking fee: EUR 25.00 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

East Hamburg
East Hotel Hamburg
east Hotel
east Hotel Hamburg Hotel
east Hotel Hamburg Hamburg
east Hotel Hamburg Hotel Hamburg

Frequently asked questions

What is the cancellation policy at east Hotel Hamburg?

East Hotel Hamburg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at east Hotel Hamburg?

As of 26 Dec 2025, prices found for a 1-night stay for 2 adults at east Hotel Hamburg on 7 Jan 2026 start from AU$257.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at east Hotel Hamburg?

Yep, east Hotel Hamburg has a covered self car park for EUR 25.00 per day. A self car park is also available, for a fee.

Are there any beaches close to east Hotel Hamburg?

The closest beach to east Hotel Hamburg is Övelgönne (3.6 km).

Is there a spa on site at east Hotel Hamburg?

Yep, Body & Soul is available for guests. You'll enjoy services like massages.

Is east Hotel Hamburg family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that east Hotel Hamburg is a hit with families.

Does east Hotel Hamburg serve breakfast?

Yeah, buffet brekkie is available weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and noon.

Is there a free airport shuttle available at east Hotel Hamburg?

No, east Hotel Hamburg does not offer an airport shuttle service.

Is there a bar or restaurant at east Hotel Hamburg?

Yep, you can grab a meal at east Hotel Hamburg's onsite restaurant that serves sushi.

What time are check-in & check-out at east Hotel Hamburg?

Check-in begins at 4 PM. Check-out time is noon.

east Hotel Hamburg Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 688 out of 1002 reviews
Rating 8 - Good. 240 out of 1002 reviews
Rating 6 - Okay. 51 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 6 out of 1002 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

This is a very nice hotel. Stylish and good size room. Close to St Pauli for transport. Staff were all very friendly and helpful (allowed me an early check in - thanks). Great breakfast. Overall excellent.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ines

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mackenzie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time. Hotel was very cool. Great area. I would definitely stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great location and very high quality rooms and restaurants. The pictures of the lobby etc. are surreal, but quite literary beautiful. Pictures don't do justice. Its a great spot. Particularly the bar, where half of the patrons are local residents. Best restaurant bar in the entire area. It is preferential to adults.
Stayed 2 nights in Jun 2025

10/10 Excellent

Taran

Stayed 1 night in Jun 2025

8/10 Good

Darren

Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honestly one of the nicer hotels I’ve stayed at. Super chic, very comfortable bed, huge room and a beautiful view of a small garden just outside the window. Water pressure was great, shower is huge, and the staff was helpful, professional and friendly. It’s relatively easy to get to and there are plenty of cool spots to walk to in the neighborhood, but it’s not on a super busy street. The only knock I have is that the hair dryer wasn’t working so my partner had to deal with some wet hair. 100% I’ll stay here again
Stayed 1 night in May 2025

8/10 Good

richard

Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Udo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in the heart of Hamburg
Stayed 3 nights in Mar 2025

10/10 Excellent

sing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

MUSTAFA, EDINBURGH

Stayed 1 night in Sep 2024

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room design is different, we liked it. We had a lovely garden view. We stayed on weeknights and the club/bar area was quiet. The days were very warm the last week of August, and the AC was adequate. Apparently most accommodations don't have AC, so we felt lucky. We walked everywhere from our hotel to see the sights. Train station close enough to walk, but Uber was easier! The location was ideal for us.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, close to public transportation and a pharmacy to buy any incidentals you need. Had sushi for room service, was excellent. Would absolutely stay here again
Stayed 2 nights in Jul 2024

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir waren jetzt das 2 mal dort und es war beide Male einfach top.Super klasse.Wir kommen wieder
Stayed 1 night in Aug 2024

8/10 Good

Dario

Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique décor. Fun. Only negative was that despite there being an elevator, the hallway had series of stairs that made moving heavy luggage difficult.
Stayed 3 nights in May 2024

8/10 Good

MarcusTulio, Miami Beach

Liked: Cleanliness, staff & service, property conditions & facilities
The toilet and shower have a "funny" smell
Stayed 2 nights in Jun 2024

6/10 Okay

Katie

Travelled with partner
We asked for a quiet room prior to staying and they put us above the bar on our arrival on Friday evening. It’s quite a party bar which is fun when you are downstairs but not so much fun when trying to sleep. There was also a bad smell in the toilet from the drains and the AC wasn’t working. I went to complain and they said they had some problems in the hotel that day and this was the only room available so we had to stay there. The following day coming back from sightseeing in the afternoon we were stopped by a lady from reception who said she had another room available if we wanted to move to a quiet room, but our new room wouldn’t be available for at least another hour but she needed our room back so could we pack up and occupy ourselves for an hour - we declined as it just wasn’t convenient for us. We went up to our room, and we then couldn’t get in - the door lock had gone - they got maintenance out who said it would a 15 min job but it got to near 45 mins and i went to check and he said he would be some time as the complete mechanism had gone. So I went back to Reception who managed to get me another room (they did give us a voucher for the bar whilst we waited). So we ended in relocating to another room, where the AC didn’t work again! In a comedy of errors we then had a knock at the door and a dessert was delivered to us compliments of the hotel - the note with it was welcoming another guest back to the hotel - clearly not meant for us!
Stayed 3 nights in Dec 2023

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great stay. Highly recommended.
Stayed 1 night in Dec 2023

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
very hip
Stayed 3 nights in Oct 2023

10/10 Excellent

Andreas

Stayed 2 nights in Aug 2023