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Best Western Plus Hotel St. Raphael

Property class: 4

Photo gallery for Best Western Plus Hotel St. Raphael

A hotel room with a bed, a desk with a lamp, a telephone, and a red chair.
A conference room with rows of chairs, a projection screen, and a large window with curtains.
A hotel room with a red carpet, a desk with a chair, a television, a painting, a window with curtains, and a patterned armchair.
A wooden table with a bottle and glasses, a red chair, and a bench.
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Business services
The current price is AU$137
includes taxes & fees
4 Oct - 5 Oct

Explore the area

View map
Adenauerallee 41, Hamburg, HH, 20097
  • Place, Moenckebergstrasse
    ‪10 min walk‬
  • Place, Hamburger Kunsthalle
    ‪13 min walk‬
  • Place, Hamburg City Hall
    ‪4 min drive‬
  • Airport, Hamburg (HAM)
    ‪31 min drive‬

Room options

View all photos for Junior Double Bed Suite

A hotel room with a desk, chair, and artwork on the wall.

Junior Double Bed Suite

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

A hotel room with two beds, a desk, a chair, a small table, and a painting on the wall.

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Room, 1 Double Bed

A hotel room with two beds, a desk, a chair, a table, and a painting on the wall.

Comfort Room, 1 Double Bed

9.0 out of 10
Wonderful
(40 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Queen Room

A hotel room with a bed, a desk, a chair, a lamp, and a painting on the wall.

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed

A hotel room with a bed, a desk with a telephone, a mirror, and a picture on the wall.

Standard Room, 1 Single Bed

8.8 out of 10
Excellent
(6 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a double bed, two bedside tables, a wall-mounted lamp, a framed picture, and a window with curtains.

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(19 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(37 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Room, 1 Double Bed (Comfort Plus)

A hotel room with two beds, a red carpet, a chair, a small table, and a painting on the wall.

Comfort Room, 1 Double Bed (Comfort Plus)

9.6 out of 10
Exceptional
(24 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Double Bed

A hotel room with a double bed, two bedside tables with lamps, a flat-screen TV, a painting on the wall, and red curtains.

Junior Suite, 1 Double Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Hamburg

Best Western Plus Hotel St. Raphael puts you in the heart of Hamburg, within just a 10-minute stroll of St. Mary's Cathedral and Moenckebergstrasse. Highlights at this hotel include free in-room WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas and a gym. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Hamburg City Center hotel include Miniatur Wunderland and Elbe Philharmonic Hall.

What's nearby

  • Moenckebergstrasse - 10 min walk - 0.9 km
  • Hamburger Kunsthalle - 13 min walk - 1.2 km
  • Inner Alster Lake - 16 min walk - 1.4 km
  • Hamburg City Hall - 4 min drive - 2.0 km
  • Jungfernstieg - 4 min drive - 2.0 km

Getting around

  • Hamburg Central Station - 7 min walk
  • South Central U-Bahn - 7 min walk
  • Hamburg Airport (HAM) - 28 min drive

Restaurants

  • ‪Afiyet - ‬3 min walk
  • ‪Yemen Restaurant - ‬5 min walk
  • ‪As Urfa - ‬4 min walk
  • ‪Öz Urfa Kebap Salonu - ‬4 min walk
  • ‪Grand Cafe Back-Lava GmbH - ‬4 min walk

About this property

Best Western Plus Hotel St. Raphael

As a guest of Best Western Plus Hotel St. Raphael, you'll find a fitness centre, a terrace, and multilingual staff. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Best Western Plus Hotel St. Raphael also features gift shops/newsstands, a fireplace in the lobby, and room service (during limited hours). For a fee, parking is available.

This 4-star Hamburg hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 5 levels
  • Conference rooms
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Best Western Plus Hotel St. Raphael offers 118 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (EUR 17 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24 for adults and EUR 12 for children
  • A bar/lounge

Things to do

  • Bicycle storage
  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Double-glazed windows
  • Electric bike charging
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 for adults and from EUR 12 for children
  • Uncovered self-parking fee: EUR 17 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property Registration Number Adenauerallee 41, 20097 Hamburg, DE 118 706 406, Hotel St. Raphael Hospiz GmbH, HRB 74 52, 040248200

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Plus Hotel St. Raphael

Best Western Plus Hotel St. Raphael Hamburg

Best Western Plus St. Raphael

Best Western Plus St. Raphael Hamburg

Best Western St. Raphael

Hamburg Best Western

Best Western St Raphael

Best Plus St Raphael Hamburg

Best Western Plus Hotel St. Raphael Hotel

Best Western Plus Hotel St. Raphael Hamburg

Best Western Plus Hotel St. Raphael Hotel Hamburg

Frequently asked questions

Is parking available at Best Western Plus Hotel St. Raphael?

Yep, Best Western Plus Hotel St. Raphael has an uncovered self car park for EUR 17 per day. A self car park is also available, for a fee.

How much does it cost to stay at Best Western Plus Hotel St. Raphael?

As of 9 Sept 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel St. Raphael on 4 Oct 2026 start from AU$137, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus Hotel St. Raphael?

The closest beach to Best Western Plus Hotel St. Raphael is inoffizieller FKK Strand (16.4 km).

Does Best Western Plus Hotel St. Raphael serve breakfast?

Yeah, buffet brekkie is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Best Western Plus Hotel St. Raphael?

No, Best Western Plus Hotel St. Raphael does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Plus Hotel St. Raphael?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Best Western Plus Hotel St. Raphael?

No, only service animals are allowed.

Best Western Plus Hotel St. Raphael Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 528 out of 1000 reviews
Rating 8 - Good. 405 out of 1000 reviews
Rating 6 - Okay. 53 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 2 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

MEHMET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Convenient location, clean and comfortable rooms, outstanding staff.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay in Hamburg. Close to Central railway station and easy walking distance to many restaurants, shops, Old Town etc.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Very helpfull staff in the reception.
Stayed 1 night in May 2026
Verified review

8/10 Good

Clara Ching Ngar

Liked: Cleanliness, staff & service, amenities
Great good location Efficient and friendly staff Spacious room
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Haydn

Liked: Cleanliness, amenities, property conditions & facilities
our room was very clean, the staff were very helpful, we really enjoyed our stay
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Niels Wann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and fiendly hotel, breakfast is fantastic
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean room with a large en-suite. Friendly staff. Bar staff are great. Bar open from 5pm - 1am but snacks and drinks are available 24/7 opposite reception. Located about a 15 minute walk from city centre. Trains run frequently.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Roshane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good all round, no real complaints.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities
The room was quiet, comfy and clean and the staff were very helpful
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff friendly, location very convenient for train travel
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Niels Wann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great as usual
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Sanne Skovbo

Liked: Cleanliness, room comfort
Not the nicest area but the hotel is great.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Audrone

Liked: Cleanliness, amenities, property conditions & facilities
Good, clean, friendly place
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very friendly and efficient including reception staff, breakfast staff and the chambermaids. The man on reception who had been at the hotel for 25 years was fantastic and very good at hus job. He answered lots of our questions and made our stay extra special. Breakfast was first class. Would recommend the hotel.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Ivory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel In The Center Of The City

My stay was really nice and comfortable and the front desk always remembers my name as I have stayed there for over 20 years at various times.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and very friendly and helpful staff. Room was small but adequate for a short stay.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay! Everything about the hotel was great. Excellent customer service and the breakfast buffet was really good. Peter was so friendly and attentive to whatever we needed while we ate. I wouldn't hesitate to stay at this hotel in the future.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Jens Jørgen

Liked: Cleanliness, staff & service, room comfort
Super fitness center
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently close to the main station, with all the downsides there are to that. The room is very nice, the shower too, overall a good hotel
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, amenities
Very clean room
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Martin

Hotel was close to train station and subway
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

melisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was good
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Jan Skøien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Lene Østerby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fanstatic room, friendly and serviceminded stage, near by city centre, private and safe parking. Fantastic breakfast Costa bar
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was comfortable and warm. The neighbourhood has a few characters, best to avoid, as the area absorbs people from all over the world and adjusts accordingly.
Stayed 1 night in Oct 2025