See all properties
Save

Aussen Alster Hotel

Photo gallery for Aussen Alster Hotel

Children’s area
Interior entrance
Standard Double Room
Exterior
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
The current price is AU$285
includes taxes & fees
12 Apr - 13 Apr

Explore the area

View map
Schmilinskystr. 11, Hamburg, HH, 20099
  • Place, Alster Lakes
    ‪1 min walk‬
  • Place, Hamburger Kunsthalle
    ‪10 min walk‬
  • Place, Hamburg City Hall
    ‪20 min walk‬
  • Airport, Hamburg (HAM)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Garden View

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Double Room, Garden View

  • Garden view
  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Balcony, Garden View

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Double Room, Balcony, Garden View

  • Garden view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Bathtub, Garden View

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Double Room, Bathtub, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Terrace, Garden View

Free toiletries, hair dryer, bathrobes, slippers

Double Room, Terrace, Garden View

  • Garden view
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Single Room, Private Bathroom

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

You may also like

Ad
Exterior

Ruby Lotti Hotel Hamburg

Hamburg City Center
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
4.5 out of 5, Wonderful, 1,001 reviews
The price is AU$127
includes taxes & fees
27 Apr - 28 Apr
Ruby Lotti Hotel Hamburg

About the area

Hamburg

At Aussen Alster Hotel you'll be within just a 5-minute stroll of Alster Lakes and within 15 minutes of Hamburger Kunsthalle. Highlights at this boutique hotel include a restaurant, a bar/lounge and a sauna. .The restaurant, Delicioso Tapas Bar, serves Italian cuisine and is open for dinner. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also limited parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 3.5-property class Hamburg-Mitte hotel include Miniatur Wunderland and Elbe Philharmonic Hall.

What's nearby

  • Alster Lakes - 1 min walk - 0.2 km
  • Hamburger Kunsthalle - 10 min walk - 0.9 km
  • Inner Alster Lake - 12 min walk - 1.1 km
  • Jungfernstieg - 16 min walk - 1.4 km
  • Hamburg City Hall - 20 min walk - 1.7 km

Getting around

  • Lohmuhlenstrasse U-Bahn - 9 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 11 min walk
  • Hamburg Airport (HAM) - 26 min drive

Restaurants

  • ‪HERITAGE Hamburg - ‬4 min walk
  • ‪Frau Möller - ‬2 min walk
  • ‪Peter Pane - ‬2 min walk
  • ‪Neumanns Bistro & Weinbar - ‬1 min walk
  • ‪Restaurant DaCaio - ‬4 min walk

About this property

Aussen Alster Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A sauna, a terrace, and multilingual staff are also featured at the boutique Aussen Alster Hotel.

Smoking is allowed in designated areas at this 3.5-star Hamburg hotel.

  • 1 building
  • 27 guestrooms or units
  • 3 levels
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Aussen Alster Hotel offers 27 accommodations with espresso makers and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium digital channels, first-run films and pay-per-view films.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. This Hamburg hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and portable fans. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Similar properties

Comfort Room
Hotel Fürst Bismarck
Hamburg City Center
  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Business services
4.3 out of 5, Excellent, 1,002 reviews
The price is AU$206
includes taxes & fees
6 Apr - 7 Apr
Hotel Fürst Bismarck

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 19 per night); reservations required
  • Street parking available
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 19.50 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Delicioso Tapas Bar

Things to do

  • Bicycle rentals
  • Sauna
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium digital channels
  • First-run films
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

The front desk is open daily from 6 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 18 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.5 for adults and from EUR 10 for children
  • Nearby parking fee: EUR 19 per night(197 ft away; open 24 hours)
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number Schmilinskystr. 11-13, 040241559, DE345118814, Aussen Alster Hotel e.K.

Property is also known as

Aussen Alster
Aussen Alster Hamburg
Aussen Alster Hotel
Aussen Alster Hotel Hamburg
Hotel Aussen Alster
Aussen Alster Hotel Hotel
Aussen Alster Hotel Hamburg
Aussen Alster Hotel Hotel Hamburg

Frequently asked questions

What is the cancellation policy at Aussen Alster Hotel?

Aussen Alster Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Aussen Alster Hotel?

As of 3 Apr 2026, prices found for a 1-night stay for 2 adults at Aussen Alster Hotel on 12 Apr 2026 start from AU$285, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Aussen Alster Hotel?

Onsite parking is limited.

Are there any beaches close to Aussen Alster Hotel?

The closest beach to Aussen Alster Hotel is Elbstrand (7.3 km).

What makes Aussen Alster Hotel a romantic place to stay?

Al fresco dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Aussen Alster Hotel.

Is Aussen Alster Hotel family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Aussen Alster Hotel is a hit with families.

Does Aussen Alster Hotel serve breakfast?

Yeah, buffet brekkie is offered daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Aussen Alster Hotel?

No, Aussen Alster Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Aussen Alster Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Aussen Alster Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Aussen Alster Hotel?

Cats and dogs are welcome at Aussen Alster Hotel, with food and water bowls on offer.

Aussen Alster Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 45 out of 116 reviews
Rating 8 - Good. 51 out of 116 reviews
Rating 6 - Okay. 13 out of 116 reviews
Rating 4 - Poor. 6 out of 116 reviews
Rating 2 - Terrible. 1 out of 116 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Gilbert, Guilford

Liked: Cleanliness, amenities, property conditions & facilities
Clean room; nice staff
Stayed 10 nights in Nov 2025

8/10 Good

Adel

Liked: Staff & service
Easy access and safe
Stayed 6 nights in Sep 2024

8/10 Good

Doreen

Liked: Cleanliness, staff & service, amenities
Lovely hotel with comfortable and clean rooms. Central location and good price value. However, shower water wasn’t hot which can be uncomfortable in cold Hamburg.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful booking taxi

The hotel desk employee was very helpful and booked a taxi for me. My flight (first of three flights) had been cancelled, and then I had to leave earlier than expected. Unfortunately, I could not stay for breakfast. In fact, I had to leave at 2:30 a.m., and I did not feel safe waiting for the taxi because two disheveled-looking mean saw me waiting with my suitcase, after I had locked my key inside the hotel. They sat down on the bench closest to the hotel and stared at me. I felt threatened, but nothing happened. I was quite relieved when the taxi arrived on time.
Stayed 1 night in Jun 2022

8/10 Good

Dennis

Stayed 1 night in Apr 2020

8/10 Good

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Dietmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location and very comfortable! The breakfast was delicious.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, quiet, good breakfast, but overpriced for what it was.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Nice for dogs

Nice hotel, excellent breakfast, walking distance from train station, right next to the lake. The guy at reception at evening was super nice (Woman in the morning, not so much). They treat dogs very well, they provided bowls and sleeping mat for my dog. Unfortunately, I got a big allergy from dust from the curtain on my room. Other than that, I had a nice stay.
Stayed 2 nights in Aug 2018

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Florin

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
WiFi good, room very small but well laid out. Staff not overly friendly, but the two retrievers were.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location comfortable hotel adequate ameneties.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Alinh, Seattle, WA, USA

Liked: Cleanliness, property conditions & facilities, room comfort

good hotel if you don't need critical wifi

good overall, very poor wifi in the room. need to connect in the tiny lobby

10/10 Excellent

Kathleen, Indio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So happy

A nice hotel with just enough style! The staff couldn't have been more helpful. I gave a 4 on comfort only because floor 2 lacked air conditioning. But, with windows open it was manageable. Great bed and linens. Very quiet!

6/10 Okay

Janet, Lakewood

Liked: Cleanliness, room comfort

Breakfast great...Parking ridiculous

Beware of the parking issue.... There is absolutly NO street parking, but the hotel DOES have a garage nearby. That info. is not clear on the website. However, getting to the garage is tricky...it tooks us 5 tries driving around the same city block to find it. The communication about the parking was subpar. I will also say, that the breakfast is delightful and despite the extremely frustrating parking situation, the location of this hotel was near everything we needed.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

8/10 Good

Ian J, Mansfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super location

A really nice place to stay, excellent location very close to the lake and also a simple 5 minute walk from the central station. nice clean simple modern rooms and a lovely courtyard in the shade. You cannot fault this place, well done!

10/10 Excellent

Peter Thiess, Bay Area, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exzellent experience

A very well managed Hotel - passinate and friendly service, a variety of choices at the breakfast buffet, great location and the room was fabulous with a nice little balcony towards a typical green Hamburg City backyard. All in all our stay was a great experience ...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Convenient Hotel

Was only passing through Hamburg one night and this hotel was practical and very well located. Everything was functional but not a place to be blown away.