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ARCOTEL Onyx Hamburg

Property class: 4.5

Photo gallery for ARCOTEL Onyx Hamburg

A tall building with the sign "ARCOTEL" and "ANA" on its facade.
A modern restaurant interior with high ceilings, large windows, and a clean, minimalist design.
A modern hotel room with a curved ceiling, a large bed, a sofa, a coffee table, a bench, and a TV.
A hotel lobby with a marble floor, a reception desk, and a seating area with tables and chairs.
A hotel room with a sofa, two yellow armchairs, a small table, a lamp, and a large window with a view of greenery.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is AU$160
includes taxes & fees
8 Nov - 9 Nov

Explore the area

View map
Reeperbahn 1a, Hamburg, HH, 20359
  • Place, Reeperbahn
    ‪1 min walk‬
  • Place, Operettenhaus
    ‪1 min walk‬
  • Place, Millerntor Stadium
    ‪6 min walk‬
  • Airport, Hamburg (HAM)
    ‪32 min drive‬

Room options

View all photos for Comfort Room

A hotel room with a large bed, a round wall-mounted light, a window with a view, a desk, and a chair.

Comfort Room

8.8 out of 10
Excellent
(68 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room

A hotel room with a large bed, a desk, a chair, a TV, and a window with a view.

Superior Room

8.4 out of 10
Very good
(11 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

A hotel room with a large bed, a desk, a chair, a sofa, and a view of the outdoors.

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite

A modern hotel room with a curved ceiling, a large bed, a sofa, a coffee table, a bench, and a TV.

Suite

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Double Room

A modern hotel room with a curved bed, a round table, a yellow chair, a bench, and a TV mounted on the wall.

Deluxe Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Pet-friendly
  • Free Wi-Fi
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9.0 out of 10, Wonderful, 970 reviews
The price is AU$109
includes taxes & fees
8 Nov - 9 Nov
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About the area

Hamburg

A luxury stay in the heart of Hamburg awaits you at ARCOTEL Onyx Hamburg. Within steps you'll find Reeperbahn and St. Pauli Piers within a 10-minute stroll. Highlights at this hotel include a bar/lounge and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Other amenities include a coffee shop/cafe, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:30 AM. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 4.5-property class Saint Pauli hotel include Hamburg Messe and Congress and Miniatur Wunderland.

What's nearby

  • Reeperbahn - 1 min walk - 0.0 km
  • Operettenhaus - 1 min walk - 0.0 km
  • St. Pauli Piers - 6 min walk - 0.5 km
  • Millerntor Stadium - 6 min walk - 0.5 km
  • Hamburger Dom - 12 min walk - 1.0 km

Getting around

  • St. Pauli U-Bahn - 2 min walk
  • Michaeliskirche Hamburg Station - 10 min walk
  • Hamburg Finkenwerder Airport (XFW) - 42 min drive

Restaurants

  • ‪Hesburger - ‬2 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪Zwick II - ‬1 min walk
  • ‪Domschänke - ‬4 min walk
  • ‪BrewDog St. Pauli - ‬1 min walk

About this property

ARCOTEL Onyx Hamburg

There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 592 square feet (55 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury ARCOTEL Onyx Hamburg. Parking is available for a fee.

This 4.5-star Hamburg hotel is smoke free.

  • 1 building
  • 215 guestrooms or units
  • 7 levels
  • 592 sq ft of conference space
  • 55 sq. m of conference space
  • Built in 2012
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
ARCOTEL Onyx Hamburg offers 215 air-conditioned accommodations with laptop-compatible safes and free newspapers. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 76-cm flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Similar properties

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ibis Hamburg St Pauli Messe
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.1 out of 5, Very good, 951 reviews
The price is AU$120
includes taxes & fees
29 Nov - 30 Nov
ibis Hamburg St Pauli Messe

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 22 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 592 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 76-cm flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per night.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Self-parking fee: EUR 22 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

ARCOTEL Hamburg Onyx
ARCOTEL Onyx
ARCOTEL Onyx Hamburg
ARCOTEL Onyx Hotel
ARCOTEL Onyx Hotel Hamburg
Hamburg ARCOTEL Onyx
Hamburg Onyx
Onyx ARCOTEL
Onyx ARCOTEL Hamburg
Onyx Hamburg
ARCOTEL Onyx Hamburg Hotel
ARCOTEL Onyx Hamburg Hotel
ARCOTEL Onyx Hamburg Hamburg
ARCOTEL Onyx Hamburg Hotel Hamburg

Frequently asked questions

What is the cancellation policy at ARCOTEL Onyx Hamburg?

ARCOTEL Onyx Hamburg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ARCOTEL Onyx Hamburg?

As of 7 Nov 2026, prices found for a 1-night stay for 2 adults at ARCOTEL Onyx Hamburg on 8 Nov 2026 start from AU$160, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ARCOTEL Onyx Hamburg?

Yep, ARCOTEL Onyx Hamburg has a self car park for EUR 22 per day. A self car park is also available, for a fee.

Are there any beaches close to ARCOTEL Onyx Hamburg?

The closest beach to ARCOTEL Onyx Hamburg is Elbstrand (4.2 km).

What makes ARCOTEL Onyx Hamburg a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at ARCOTEL Onyx Hamburg.

Does ARCOTEL Onyx Hamburg serve breakfast?

Sure does, buffet brekkie is offered weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:30 AM.

Is there a free airport shuttle available at ARCOTEL Onyx Hamburg?

No, ARCOTEL Onyx Hamburg does not offer an airport shuttle service.

What time are check-in & check-out at ARCOTEL Onyx Hamburg?

Check-in begins at 3:00 PM. Check-out time is noon.

ARCOTEL Onyx Hamburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 583 out of 1001 reviews
Rating 8 - Good. 299 out of 1001 reviews
Rating 6 - Okay. 81 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place in the city.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally clean, good sized room, reception area/bar very nicely laid out, very good breakfast
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel! I would highlight the location near a fun area (St Pauli), the big rooms, and very nice staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yeah good twas
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect 3 nights, clean and nice. Better than expected👍
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all hotel was very good including the location. The hotel bathroom was also good but the shower in the bath tub was slightly odd and inconvenience.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless with kettle an mini fridge, staff very helpful and courteous, breakfast was plentiful.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great hotel in great location
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, great area!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is modern and clean, it is on a convenient location near two subway stations with direct links to main train station and airport. The rooms are spacious and quiet despite the vicinity to the Reeperbahn.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Okay hotel, great location, good rooms
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Really good hotel in very central location and with amazing breakfast. Soundproof rooms is a big advantage with the lively location.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I had no breakfast and I didn't try the bar although it seems nice. The location is great and standard of the hotel for this price is good.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness
-
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and nice Hotel staff, reception housekeeping bar all excellent and Even though I’m not a Reeperbahn fan it’s a safe place to stay a few nights and also well maintained
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and personal, can fell the stars well deserved
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is absolutely beautiful — a true architectural masterpiece. From the reception area to the bedroom, everything is designed with great taste and attention to detail. It is definitely worth the price. In addition, the location is perfect, with everything you need nearby and easily accessible. You can reach anything within minutes. I will definitely book here again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
top
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in Hamburg

Very convenient hotel in the heart of Hamburg. The room was big and the beds maybe a bit too hard for me, but overall a pleasant stay.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and they helped to find my missing headphones
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is at the end of the main Reeperbahn strip so area is noisy and a bit intimidating.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast option was basic and a bit crowded
Stayed 3 nights in Oct 2025