A luxury stay in the heart of Hamburg awaits you at ARCOTEL Onyx Hamburg. Within just a 10-minute stroll, you'll find popular attractions like Reeperbahn and St. Pauli Piers. Highlights at this hotel include a bar/lounge and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Other amenities include a coffee shop/cafe, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:30 AM. There's also the convenience of self parking. .Within a 20-minute walk of this 4.5-property class Hamburg-Mitte hotel, attractions include Fish Market and Hamburg Messe and Congress.
What's nearby
Reeperbahn - 3 min walk - 0.3 km
St. Pauli Piers - 6 min walk - 0.5 km
Fish Market - 12 min walk - 1.1 km
Elbe Philharmonic Hall - 2 min drive - 1.6 km
Miniatur Wunderland - 3 min drive - 2.0 km
Getting around
St. Pauli U-Bahn - 2 min walk
Michaeliskirche Hamburg Station - 10 min walk
Hamburg Airport (HAM) - 33 min drive
Restaurants
Five Guys - 1 min walk
BrewDog St. Pauli - 1 min walk
Zwick II - 1 min walk
Mojo Club - 2 min walk
Hesburger - 2 min walk
About this property
ARCOTEL Onyx Hamburg
Luxury hotel with 24-hour business centre and 24-hour front desk
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a meeting room are available.
A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 592 square feet (55 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury ARCOTEL Onyx Hamburg. Parking is available for a fee.
This 4.5-star Hamburg hotel is smoke free.
1 building
215 guestrooms or units
7 levels
592 sq ft of conference space
55 sq. m of conference space
Built in 2012
Deli
Business centre (24 hours)
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff members are multilingual
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
Newspapers in lobby (free)
Television in lobby
Bellhop
Lift
No smoking on site
Water dispenser
Bar or lounge
Coffee shop
ARCOTEL Onyx Hamburg offers 215 air-conditioned accommodations with laptop-compatible safes and free newspapers. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 76-cm flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.
This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:30 AM on weekends; EUR 24 per person
A bar/lounge
A coffee shop/cafe
Snack bar/deli
Things to do
TV in common areas
Family friendly
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
24-hour business centre
592 square feet of conference space
Computer station
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
More
1 building
7 floors
At least 80% lighting from LEDs
Banquet hall
Built in 2012
Comprehensive food waste policy
Double-glazed windows
Eco-friendly cleaning products used
Locally-owned and organised tours and activities
Smoke-free property
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Blackout drapes
Down comforter
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
76-cm flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
More
Air conditioning
Desk
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board on request
Laptop-compatible safe
LED lighting
Phone
Separate sitting area
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets: EUR 15 per pet, per night
Only dogs are allowed
Maximum 1 pets
Pets cannot be left unattended
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for EUR 40.0 per night.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately EUR 24 per person
Self-parking fee: EUR 22 per day
Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: EUR 40.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
We should mention
Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.
Property is also known as
ARCOTEL Hamburg Onyx
ARCOTEL Onyx
ARCOTEL Onyx Hamburg
ARCOTEL Onyx Hotel
ARCOTEL Onyx Hotel Hamburg
Hamburg ARCOTEL Onyx
Hamburg Onyx
Onyx ARCOTEL
Onyx ARCOTEL Hamburg
Onyx Hamburg
ARCOTEL Onyx Hamburg Hotel
ARCOTEL Onyx Hamburg Hotel
ARCOTEL Onyx Hamburg Hamburg
ARCOTEL Onyx Hamburg Hotel Hamburg
Frequently asked questions
What is the cancellation policy at ARCOTEL Onyx Hamburg?
ARCOTEL Onyx Hamburg offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at ARCOTEL Onyx Hamburg?
As of 22 Oct 2025, prices found for a 1-night stay for 2 adults at ARCOTEL Onyx Hamburg on 26 Oct 2025 start from AU$221.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is parking available at ARCOTEL Onyx Hamburg?
Yep, ARCOTEL Onyx Hamburg has a self car park for EUR 22 per day.
Are there any beaches close to ARCOTEL Onyx Hamburg?
The closest beach to ARCOTEL Onyx Hamburg is Övelgönne (3.8 km).
What makes ARCOTEL Onyx Hamburg a romantic place to stay?
A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at ARCOTEL Onyx Hamburg.
Does ARCOTEL Onyx Hamburg serve breakfast?
Sure does, buffet brekkie is offered weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:30 AM.
Is there a free airport shuttle available at ARCOTEL Onyx Hamburg?
No, ARCOTEL Onyx Hamburg does not offer an airport shuttle service.
What time are check-in & check-out at ARCOTEL Onyx Hamburg?
Check-in begins at 3:00 PM. Check-out time is noon.