At Yutorelo-an you'll be within just a 5-minute stroll of Hakone Gora Park and within 20 minutes of Hakone Open Air Museum. .This smoke-free ryokan offers free WiFi in public areas, a 24-hour front desk and multilingual staff. Other amenities include a fireplace in the lobby, a front desk safe and a water dispenser. Japanese breakfast is available daily between 7:30 AM and 9 AM. There's also free self parking, along with the convenience of free train pick-up service. .Places within a 30-minute walk of this 3.5-property class Gora ryokan include Hakone Kowakien Yunessun and Ōwakudani.
What's nearby
Hakone Gora Park - 4 min walk
Hakone Open Air Museum - 19 min walk
Ōwakudani - 3 min drive
Hakone Kowakien Yunessun - 3 min drive
Lake Ashi - 11 min drive
Getting around
Kowakidani Station - 3 min drive
Hakone Gora Station - 12 min walk
Tokyo (HND-Haneda) - 104 min drive
Restaurants
COFFEE CAMP - 13 min walk
GORA BREWERY & GRILL - 7 min walk
ラウンジ花影 - 4 min walk
リビングルーム - 10 min walk
箱根銀豆腐 - 12 min walk
About this property
Yutorelo-an
Comfortable ryokan, walk to Hakone Gora Park
Yutorelo-an offers its guests hot springs. WiFi is free in public spaces. A train station pick-up shuttle and A train station drop-off shuttle are free. Vending machine, multilingual staff, and a fireplace in the lobby are also featured at Yutorelo-an. Limited free parking is available on a first-come, first-served basis.
This 3.5-star Hakone ryokan is smoke free.
34 guestrooms or units
Breakfast available (surcharge)
Front desk (24 hours)
Staff members are multilingual
Front desk safe
Fireplace in lobby
On-site shopping
No smoking on site
Water dispenser
Yutorelo-an offers 34 air-conditioned accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a daily basis.
Public bath/onsen services include an outdoor public bath, indoor mineral hot springs (Japanese-style onsen) and yukata (Japanese robe). There are 8 indoor/outdoor hot springs open between 6:00 AM and midnight. The temperature in the hot springs is set to 108°F.
Languages
Chinese (Mandarin), Japanese
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transport
Free train station pick-up shuttle from 3:00 PM to 6:00 PM
Train station shuttle at scheduled times
Free train station drop-off
Free self parking on site
Limited on-site parking
Food and drink
Daily Japanese breakfast available for a fee: JPY 2,200 for adults and JPY 2,200 for children
Things to do
8 indoor/outdoor hot springs
Shopping
Family friendly
In-room refrigerator
Conveniences
24-hour front desk
Safe at front desk
Vending machine
Water dispenser
Guest services
Daily housekeeping
Multilingual staff
Outdoors
In the mountains
Spa
8 indoor/outdoor hot springs
Hot springs open from 6:00 AM - midnight
Hot springs water temperature - 42 ºC
Indoor mineral hot springs (onsen)
Public outdoor bath (no minerals)
Yukata (Japanese robes)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
No lift (single-level property)
Well-lit path to entrance
More
Fireplace in lobby
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Slippers
Toothbrush and toothpaste
Towels
Entertainment
Flat-screen TV
Food and drink
Electric kettle
In-room dining only
Refrigerator
More
Air conditioning
Heating
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.
Guests with dietary restrictions or food allergies should contact this property 3 days in advance.
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Children 2 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for Japanese breakfast: from approximately JPY 2200 for adults and from JPY 2200 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, cash and mobile payments. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.
We should mention
LOCALIZE
Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Set meals are served in guestrooms only (no menus or public dining).
Property is also known as
Yutorelo-an Inn Hakone
Yutorelo-an Inn
Yutorelo-an Hakone
Yutorelo an
Yutorelo-an Ryokan
Yutorelo-an Hakone
Yutorelo-an Ryokan Hakone
Frequently asked questions
Is parking available at Yutorelo-an?
Yep, Yutorelo-an has a free self car park. Onsite parking is limited.
Are there any beaches close to Yutorelo-an?
The closest beach to Yutorelo-an is Atami Sun Beach (16.8 km).
Does Yutorelo-an serve breakfast?
Sure does, Japanese breakfast is on offer daily from 7:30 AM to 9 AM.
Is there a free airport shuttle available at Yutorelo-an?
No, Yutorelo-an does not offer an airport shuttle service.
What time are check-in & check-out at Yutorelo-an?
Check-in begins at 3:00 PM. Check-out time is 10:00 AM.
Are pets allowed at Yutorelo-an?
No, pets are not allowed.
Yutorelo-an Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Best Ryokan we found in Japan our entire trip, also saw guest checking in past 6pm like indicated on hotels.com so good to know for future. Highly recommended this place from well travelled couple.
Ciera
Stayed 1 night in Dec 2023
6/10 Okay
Verified traveller
Travelled with family
16 Oct 2023
Liked: Cleanliness
The stay was fine, check-in was not smooth and the reception staff was not very helpful. You can’t drive to the entrance of the hotel, it’s quite a long walk from the parking with heavy luggages. I would not recommend this hotel to any senior traveler or people with disability.
Verified traveller
Stayed 1 night in Oct 2023
8/10 Good
Pawel
12 Oct 2023
Liked: Cleanliness, staff & service, amenities
Very traditional ryokan, excellent kaiseki dining and a lovely onsen including 4 private onsen options.
Property is a little run down and I’m pretty sure that I could smell a stale cigarette smoke in the hallway and the bathroom of our room🤔,but overall a very pleasant stay! Thank you!
The hotel is located on the top off a very steep hill which is not mentioned on this hotel’s webpage. It takes approximately 15 minutes to get there from Gora station. They provide a free shuttle bus, however you realize that only after you check in.
The dinner is pretty expensive and there are no close by restaurants, while going to the center is not an option as you’ll have to climb the steep hill once again on your way back.
There are private and public onsens. The public Onsen is small and free to use (except a ¥150 spa bath tax per px). The private one is priced ¥3000 per 45 minutes which is ridiculous in my opinion! I think they should’ve allowed guests to reserve the private onsens without additional charge.
There is no complementary water in the room, but they placed a vending machine “for your convenience”. They have some instant noodles and snacks for purchase in the lobby.
The breakfast was Japanese and might be difficult for the western palate.