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Hotel Description

At Yutorelo-an you'll be within just a 5-minute stroll of Hakone Gora Park and within 20 minutes of Hakone Open Air Museum. Highlights at this ryokan include free in-room WiFi.

Flat-screen TVs, safes, and toothbrushes and toothpaste are featured in all 34 rooms.

This smoke-free ryokan offers free WiFi in public areas, a 24-hour front desk, and multilingual staff. Other amenities include a fireplace in the lobby, a water dispenser, and a vending machine. Full breakfast is available daily between 7:30 AM and 9 AM. There's also free self parking, along with the convenience of free train pick-up service.

Places within a 30-minute walk of this 3.5-star Gora ryokan include Hakone Kowakien Yunessun and Ōwakudani.

Standard Twin Room, 2 Single Beds, Non Smoking, Shared Bathroom

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$151* Per night/room 5 Mar. - 6 Mar.

Twin Room, Private Bathroom

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, Non Smoking, Shared Bathroom

Bed Count room.options.bedSize.Futon Maximum Occupancy 3 Max

Luxury Room, Private Bathroom

Bed Count 2 Twin Beds Maximum Occupancy 6 Max

Superior Room, Non Smoking, Shared Bathroom

Bed Count room.options.bedSize.Futon Maximum Occupancy 4 Max

Superior Twin Room, Private Bathroom

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Property Features

Yutorelo-an offers its guests hot springs. WiFi is free in public spaces. A train station pick-up service and a train station drop-off service are free. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at Yutorelo-an. Limited free parking is available on a first-come, first-served basis. This 3.5-star Hakone ryokan is smoke free.

  • 34 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Fireplace in lobby
  • Onsite shopping
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Hakone Gora Station (1 km / 0.6 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Free self parking

Room Amenities

Yutorelo-an offers 34 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Refrigerator
  • Housekeeping (daily)
  • Safe
  • Slippers
  • Blackout drapes
  • Air conditioning
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 9 AM.

Spa Services

  • Indoor mineral hot springs (Japanese-style onsen)
  • Yukata (Japanese robe)
  • Number of indoor/outdoor hot springs - 8

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booked in Half Board rates must check-in by 7 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.

Guests with dietary restrictions or food allergies should contact this property 3 days in advance.

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and dinner.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: JPY 1870 for adults and JPY 1870 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Yutorelo-an Inn Hakone
  • Yutorelo-an Inn
  • Yutorelo-an Hakone
  • Yutorelo an
  • Yutorelo-an Ryokan
  • Yutorelo-an Hakone
  • Yutorelo-an Ryokan Hakone

You should know

  • Yutorelo-an offers transfers from the train station. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Hot springs access available from 6:00 AM to midnight.
  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Set meals are served in guestrooms only (no menus or public dining).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.