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Susukinohara Ichinoyu

3.0 star property
Ryokan in Hakone with free parking

Photo gallery for Susukinohara Ichinoyu

Welcome to a stylish entrance with a large planter and a dark banner.
Stroll through lush surroundings under a covered walkway with a flat roof supported by columns.
Enjoy a spacious room with a high ceiling, large windows, and a seating area.
Relax in a serene space with a large window, comfortable sofa, and a TV on a stand.
Relax in a serene space with a seating area, sofas, and a coffee table, surrounded by plants and natural light.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
817-77 Sengokuhara, Hakone, Kanagawa, 250-0631
  • Hakone Venetian Glass Museum
    ‪15 min walk‬
  • Ōwakudani
    ‪4 min drive‬
  • Hakone Kowakien Yunessun
    ‪7 min drive‬

Room options

View all photos for Japanese Twin Room with Private Open-air Bath

1 bedroom, down duvets, in-room safe, laptop workspace

Japanese Twin Room with Private Open-air Bath

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxurious Seafood Boat Platter for Dinner & BF, Mountain side Japanese and Western style room(Annex)

1 bedroom, down duvets, in-room safe, laptop workspace

Luxurious Seafood Boat Platter for Dinner & BF, Mountain side Japanese and Western style room(Annex)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxurious Seafood Boat Platter for Dinner & BF, Wetland side Japanese and Western style room(Annex)

1 bedroom, down duvets, in-room safe, laptop workspace

Luxurious Seafood Boat Platter for Dinner & BF, Wetland side Japanese and Western style room(Annex)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxurious Seafood Boat Platter for Dinner&BF,Wetland side Japanese&Western style room(Annex/up to 3)

1 bedroom, down duvets, in-room safe, laptop workspace

Luxurious Seafood Boat Platter for Dinner&BF,Wetland side Japanese&Western style room(Annex/up to 3)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Down duvet
Separate bedroom
Bidet
Shower/bath combination
  • Sleeps 3
  • 2 Single Beds

View all photos for Shimanoto River Eel Dinner & BF, Mountain side Japanese and Western style room (Annex/up to 2)

1 bedroom, down duvets, in-room safe, laptop workspace

Shimanoto River Eel Dinner & BF, Mountain side Japanese and Western style room (Annex/up to 2)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxurious Seafood Boat Platter for Dinner & BF, Japanese Room with Private Open-air Bath

1 bedroom, down duvets, in-room safe, laptop workspace

Luxurious Seafood Boat Platter for Dinner & BF, Japanese Room with Private Open-air Bath

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 4 Single Futons

View all photos for Shimanoto River Eel Dinner & BF, Japanese Room with Private Open-air Bath

1 bedroom, down duvets, in-room safe, laptop workspace

Shimanoto River Eel Dinner & BF, Japanese Room with Private Open-air Bath

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 4 Single Futons

View all photos for Shell-On Zuwai Crab Dinner & BF, Mountain side Japanese and Western style room (Annex/up to 2)

1 bedroom, down duvets, in-room safe, laptop workspace

Shell-On Zuwai Crab Dinner & BF, Mountain side Japanese and Western style room (Annex/up to 2)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Room with Private Open-air Bath

1 bedroom, down duvets, in-room safe, laptop workspace

Japanese Room with Private Open-air Bath

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Luxurious Seafood Boat Platter for Dinner & BF, Japanese Twin Room with Private Open-air Bath

1 bedroom, down duvets, in-room safe, laptop workspace

Luxurious Seafood Boat Platter for Dinner & BF, Japanese Twin Room with Private Open-air Bath

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Shimanoto River Eel Dinner & BF, Japanese Twin Room with Private Open-air Bath

1 bedroom, down duvets, in-room safe, laptop workspace

Shimanoto River Eel Dinner & BF, Japanese Twin Room with Private Open-air Bath

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Shell-On Zuwai Crab Dinner & BF, Japanese Room with Private Open-air Bath

1 bedroom, down duvets, in-room safe, laptop workspace

Shell-On Zuwai Crab Dinner & BF, Japanese Room with Private Open-air Bath

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 4 Single Futons

View all photos for Shell-On Zuwai Crab Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 2)

1 bedroom, down duvets, in-room safe, laptop workspace

Shell-On Zuwai Crab Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 2)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Shimanoto River Eel Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 2)

1 bedroom, down duvets, in-room safe, laptop workspace

Shimanoto River Eel Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 2)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Shell-On Zuwai Crab Dinner & BF, Japanese Twin Room with Private Open-air Bath

1 bedroom, down duvets, in-room safe, laptop workspace

Shell-On Zuwai Crab Dinner & BF, Japanese Twin Room with Private Open-air Bath

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Shimanoto River Eel Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 3)

1 bedroom, down duvets, in-room safe, laptop workspace

Shimanoto River Eel Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 3)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Down duvet
Separate bedroom
Bidet
Shower/bath combination
  • Sleeps 3
  • 2 Single Beds

View all photos for Wetland side Japanese and Western style room(Annex/up to 3)

1 bedroom, down duvets, in-room safe, laptop workspace

Wetland side Japanese and Western style room(Annex/up to 3)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Down duvet
Separate bedroom
Bidet
Shower/bath combination
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Shell-On Zuwai Crab Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 3)

1 bedroom, down duvets, in-room safe, laptop workspace

Shell-On Zuwai Crab Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 3)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Down duvet
Separate bedroom
Bidet
Shower/bath combination
  • Sleeps 3
  • 2 Single Beds

View all photos for Wetland side Japanese and Western style room(Annex)

1 bedroom, down duvets, in-room safe, laptop workspace

Wetland side Japanese and Western style room(Annex)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Mountain side Japanese and Western style room(Annex）

1 bedroom, down duvets, in-room safe, laptop workspace

Mountain side Japanese and Western style room(Annex）

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for [Annex]Wetlandside Japanese Style Room With Private Open-Air Bath

1 bedroom, down duvets, in-room safe, laptop workspace

[Annex]Wetlandside Japanese Style Room With Private Open-Air Bath

  • Sleeps 2
  • 2 Single Beds and 1 Single Futon

[Mainbuilding]Japanese Style Room with Private Open-Air Bath

  • Sleeps 4
  • 2 Single Futons and 2 Single Beds

View all photos for Annex Wetlands Side Japanese Western Style Room With Open-air Sulfur Hot Spring Bath

1 bedroom, down duvets, in-room safe, laptop workspace

Annex Wetlands Side Japanese Western Style Room With Open-air Sulfur Hot Spring Bath

  • Sleeps 2
  • 2 Single Beds

View all photos for Quadruple Room With Private Bathroom

1 bedroom, down duvets, in-room safe, laptop workspace

Quadruple Room With Private Bathroom

  • Sleeps 4
  • 2 Single Futons and 2 Single Beds

View all photos for 【Mainbuilding】Japanese twin style room with private open-air bath

1 bedroom, down duvets, in-room safe, laptop workspace

【Mainbuilding】Japanese twin style room with private open-air bath

  • Sleeps 2
  • 2 Single Beds

View all photos for [Annex]Moutainside Japanese Style Room With Private Open-Air Bath

1 bedroom, down duvets, in-room safe, laptop workspace

[Annex]Moutainside Japanese Style Room With Private Open-Air Bath

  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Western Room With Mountain View-Annex-Included Free Drink

1 bedroom, down duvets, in-room safe, laptop workspace

Japanese Western Room With Mountain View-Annex-Included Free Drink

  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Western Room with Wetland View-Annex (3 Adults)

1 bedroom, down duvets, in-room safe, laptop workspace

Japanese Western Room with Wetland View-Annex (3 Adults)

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

About the area

Hakone

At Susukinohara Ichinoyu you'll be within steps of Sengokuhara Onsen and Sengokuhara Susuki Prairie. Highlights at this ryokan include a restaurant and in-room free WiFi. .This smoke-free ryokan offers free WiFi in public areas, luggage storage and a front desk safe. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Sengokuhara ryokan include Hakone Kowakien Yunessun and Ōwakudani.

What's nearby

  • Sengokuhara Onsen - 1 min walk - 0.0 km
  • Hakone Venetian Glass Museum - 15 min walk - 1.3 km
  • Pola Museum of Art - 2 min drive - 1.4 km
  • Ōwakudani - 4 min drive - 3.0 km
  • Hakone Kowakien Yunessun - 7 min drive - 5.0 km

Getting around

  • Kowakidani Station - 8 min drive
  • Hakone Miyanoshita Station - 10 min drive
  • Tokyo (HND-Haneda) - 102 min drive

Restaurants

  • ‪ごはんと板前料理銀の穂 - ‬11 min walk
  • ‪菊壱 - ‬17 min walk
  • ‪箱根九十九 - ‬9 min walk
  • ‪グランリヴィエール箱根 - ‬12 min walk
  • ‪カフェテラッツァうかい - ‬14 min walk

About this property

Susukinohara Ichinoyu

Ryokan in Hakone with free parking
There's a restaurant on site. Public spaces have free WiFi. Susukinohara Ichinoyu offers its guests hot springs. Limited free parking is available on a first-come, first-served basis.

This 3-star Hakone ryokan is smoke free.

  • 38 guestrooms or units
  • 2 levels
  • Built in 2017
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • No smoking on site
  • Dining venue
Susukinohara Ichinoyu offers 38 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Languages

English, Japanese

Similar properties

Relax in a serene hot spring area surrounded by natural elements and a central pool.

Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, 293 reviews
The price is AU$267
23 July - 24 July
Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A restaurant

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • 2 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Meals are not included in the Breakfast and Half Board rates for children age 3 or younger.
Guests booked in Half Board rates must check-in by 8 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Susukinohara Ichinoyu Inn Hakone
Susukinohara Ichinoyu Inn
Susukinohara Ichinoyu Hakone
Susukinohara Ichinoyu Ryokan
Susukinohara Ichinoyu Hakone
Susukinohara Ichinoyu Ryokan Hakone

Frequently asked questions

What is the cancellation policy at Susukinohara Ichinoyu?

Susukinohara Ichinoyu offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Susukinohara Ichinoyu?

Yep, Susukinohara Ichinoyu has a free self car park. Onsite parking is limited.

Are there any beaches close to Susukinohara Ichinoyu?

The closest beach to Susukinohara Ichinoyu is Atami Sun Beach (19.4 km).

Is there a free airport shuttle available at Susukinohara Ichinoyu?

No, Susukinohara Ichinoyu does not offer an airport shuttle service.

Is there a bar or restaurant at Susukinohara Ichinoyu?

Yep, you can grab a meal at Susukinohara Ichinoyu's onsite restaurant.

What time are check-in & check-out at Susukinohara Ichinoyu?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Susukinohara Ichinoyu?

No, pets are not allowed.

Is there a golf course on site at Susukinohara Ichinoyu?

There isn't one on site, but Daihakone Country Club is a short 16-minute walk away.

Susukinohara Ichinoyu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 156 out of 239 reviews
Rating 8 - Good. 61 out of 239 reviews
Rating 6 - Okay. 19 out of 239 reviews
Rating 4 - Poor. 3 out of 239 reviews
Rating 2 - Terrible. 0 out of 239 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Genille Grace

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a party of eight with two seniors and two young kids and all of us enjoyed our stay. The stay was very comfortable and the seafood dinner and Japanese breakfast were both excellent. We would definitely return. Staff were great and super helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Yi Ling Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in this hotel/ryokan, it has clean and spacious room with private onsen. There is a Family Mart right beside it which is great. The other dining options nearby are about 20min walk away, so it will be better to drive. The hotel does offer dinner at it's restaurant but you need to reserve before 7pm the day before you want to dine there. We took the option with breakfast which is the usual Japanese spread with seasonal fish. Will stay here again for sure.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel! The highlight was definitely the onsen - so relaxing and peaceful. The entire atmosphere is very calm, making it a perfect place to unwind. The food was absolutely delicious and plentiful, and the staff was very friendly and welcoming. I visited on a solo trip and truly enjoyed my time. Highly recommended!
Stayed 2 nights in Mar 2025

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at this almost 400 year old onsen! I stayed two nights, which was perfect for me on my little two week solo Japan adventure. My room with the private onsen was clean and spacious. The food… oh my lanta, THE FOOD. Amazing. Different breakfast and dinner every day/night. The service provided by staff like Mr. K Nagashino during service, check-in and check-out, was very hospitable. The private onsen was also a plus for me since I have a lot of tattoos and didn’t want to offend/be disrespectful to anyone (or pay for the patches they had available there since I would of had to buy like 12 lol) by using the public onsens. So I can’t speak on those. But it was very relaxing being able to look out into the mountains of Hakone on a rainy/snowy day from my in-room onsen. Just know that there is a road near those rooms, which didn’t bother me at all. My only hassle was getting there since I took the bus. But the employees at the bus stops/terminals were a big help in addition to using Google maps. Will definitely be back! And would 10/10 recommend!
Stayed 2 nights in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, room comfort

My stay at Hakone

My dinner and breakfast were delicious. My unit comes with in room Onsen. We had a terrific stay .
Stayed 1 night in Mar 2025

10/10 Excellent

Poon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Hao

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

D L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed two nights in a Japanese room with private open-air bath. It was fantastic. The room was clean, modern and had everything we needed. Words cannot describe the private open air bath which we used as much as possible. We had dinner and breakfast included - these meals may be challenging for western tastes but if you're feeling adventurous, go for it! Unfortunately the public bath was closed when we visited so I cannot comment on this.
Stayed 2 nights in Feb 2025

10/10 Excellent

Trysha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and wonderful service.
Stayed 1 night in Feb 2025

10/10 Excellent

Perla del mar

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved my stay there everything was perfect! From food to the room, the staff! They were so nice and helpful. Plus the hotel is beautiful, there’s free drinks, the onsen is simply wonderful. Really close to togendai! Even a family mart! 1000/10 the experience was just wonderful
Stayed 1 night in Feb 2025

10/10 Excellent

Sze Ching

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Honey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was great but bed and pillows were not comfortable. The toilet area could use some heating since it was winter.
Stayed 2 nights in Jan 2025

10/10 Excellent

roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great, room was clean with the private bath. Food was great if your into traditional kaiseki like meals. Location is great, about 2 minutes away from the bus stop and there’s a 24hr convenience store right at the bus stop.
Stayed 1 night in Jan 2025

10/10 Excellent

William, Unionville

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money. Private onsen in room with delicious food
Stayed 1 night in Dec 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing, one of the best experiences I’ve had in Japan.
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff Excellent breakfast Clean, beautiful rooms Private onsen well worth the price
Stayed 1 night in Oct 2024

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful first experience with an Onsen/Ryokan style hotel. Friendly staff and excellent traditional Japanese facilities and dining. Only drawback was the proximity to the highway which was a little noisy when using the onsen rooms; however, it was very convenient to catch public transportation due to its proximity to the main road. Would recommend this stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Xiaolan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Japanese style Inn with private hot tub. Service is great. Location is great to catch bus. There is a bus stop right in front of this hotel. Family mart next door. 30 mins bus to Hakone train station. We had half board meal and food was great too. There is free pop and ice cream bar in front of public bath. Good value at this price.

10/10 Excellent

Jackson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice place. The included dinner was fantastic, i wasnt as big a fan of the breakfast but it was great too. Highly recommend a room with a private bath. The aesthetic of the rooms is incredible. Highly reccomend
Stayed 2 nights in Sep 2024

10/10 Excellent

Cohen

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Tsz Kin Alexis

Stayed 1 night in Jul 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Susukinohara Ichinoyu was a lovely treat for us! Hakone was so different from the frenetic energy in Tokyo. There were many other resorts in the area, but were unable to accommodate our group of 17. Our ryokan was so peaceful and serene and the private room Onsen for each family was the icing on top. All of the staff members were friendly and helpful throughout our stay. The property is conveniently located next to a Family Mart where we were able to buy snacks and drinks before heading out for the day. We had a wonderful time and look forward to staying again the future. Arigato gozaimasu!
Stayed 2 nights in Jun 2024

10/10 Excellent

Donald, Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful getaway experience for us. We loved the private bath in the room and enjoyed both the evening meal and the breakfast
Stayed 2 nights in Jun 2024