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Hakone Kowakien TEN-YU

4.5 star property
Luxury spa ryokan, walk to Hakone Kowakien Yunessun

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Photo gallery for Hakone Kowakien TEN-YU

Exterior
Reception
Shabu-shabu with Crab&Beef Dinner at 7pm - 8pm& Japanese/Western Buffet Breakfast
Bar (on property)
Lobby lounge
Reviews
9.4

Exceptional

Popular amenities

  • Spa
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning

Your area essentials

Map
1297 Ninotaira, Hakone, Kanagawa, 250-0407
  • Popular LocationOkada Museum of Art3 min walk
  • Popular LocationHakone Kowakien Yunessun3 min walk
  • Popular LocationHakone Open Air Museum16 min walk
  • AirportTokyo (HND-Haneda)83 min drive

Room options

View all photos for Gorgeous Kaiseki Taste of Abalone and Lobster Dinner at 8pm& Japanese/Western Buffet Breakfast

In-room safe, blackout curtains, cots/infant beds, free WiFi

Gorgeous Kaiseki Taste of Abalone and Lobster Dinner at 8pm& Japanese/Western Buffet Breakfast

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Spring-water bath
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Shabu-shabu with Crab&Beef Dinner at 7pm - 8pm& Japanese/Western Buffet Breakfast

Shabu-shabu with Crab&Beef Dinner at 7pm - 8pm& Japanese/Western Buffet Breakfast

Shabu-shabu with Crab&Beef Dinner at 7pm - 8pm& Japanese/Western Buffet Breakfast

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Spring-water bath
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Superior with Open-air Onsen Bath, Non Smoking (Breakfast plan)

Superior with Open-air Onsen Bath, Non Smoking (Breakfast plan)

Superior with Open-air Onsen Bath, Non Smoking (Breakfast plan)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Spring-water bath
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Superior Room with Open Air Bath with Buffet Dinner at 7:30pm, Non Smoking

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open Air Bath with Buffet Dinner at 7:30pm, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Spring-water bath
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Superior Room with OpenAir Bath with Teppan Yaki Dinner(starts at 5-6pm) , Non Smoking

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with OpenAir Bath with Teppan Yaki Dinner(starts at 5-6pm) , Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Spring-water bath
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Superior Room with Open Air Bath with Buffet Dinner at 5pm, Non Smoking

Superior Room with Open Air Bath with Buffet Dinner at 5pm, Non Smoking

Superior Room with Open Air Bath with Buffet Dinner at 5pm, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Spring-water bath
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Maisonette Room with Open-air Bath Kaiseki Course 20:00 In + buffet breakfast

In-room safe, blackout curtains, cots/infant beds, free WiFi

Maisonette Room with Open-air Bath Kaiseki Course 20:00 In + buffet breakfast

  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room With Open Air Bath Buffet dinner (19:00-19:30) + buffet breakfast

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room With Open Air Bath Buffet dinner (19:00-19:30) + buffet breakfast

  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room With Open Air Bath buffet breakfast + Kaiseki Course dinner 20:00 In

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room With Open Air Bath buffet breakfast + Kaiseki Course dinner 20:00 In

  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room With Open Air Bath Buffet dinner (17:00-17:30) + buffet breakfast

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room With Open Air Bath Buffet dinner (17:00-17:30) + buffet breakfast

  • Sleeps 4
  • 2 Single Beds

View all photos for Maisonette Room with Open-air Bath Buffet dinner (19:00-19:30) + buffet breakfast

In-room safe, blackout curtains, cots/infant beds, free WiFi

Maisonette Room with Open-air Bath Buffet dinner (19:00-19:30) + buffet breakfast

  • Sleeps 3
  • 2 Single Beds

View all photos for Maisonette Room with Open-air Bath Buffet dinner (17:00-17:30) + buffet breakfast

In-room safe, blackout curtains, cots/infant beds, free WiFi

Maisonette Room with Open-air Bath Buffet dinner (17:00-17:30) + buffet breakfast

  • Sleeps 3
  • 2 Single Beds

View all photos for Maisonette Room with Open-air Bath Kaiseki Course 17:30 In + buffet breakfast

In-room safe, blackout curtains, cots/infant beds, free WiFi

Maisonette Room with Open-air Bath Kaiseki Course 17:30 In + buffet breakfast

  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room With Open Air Bath Kaiseki Course 17:30 In + buffet breakfast

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room With Open Air Bath Kaiseki Course 17:30 In + buffet breakfast

  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room With Open Air Bath with breakfast (Japanese and Western buffet).

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room With Open Air Bath with breakfast (Japanese and Western buffet).

  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room With Open Air Bath

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room With Open Air Bath

  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Suite Room with Open-air Bath

Living area

Executive Suite Room with Open-air Bath

  • Sleeps 5
  • 3 Single Futons and 2 Single Beds

View all photos for Maisonette Room with Open-air Bath

In-room safe, blackout curtains, cots/infant beds, free WiFi

Maisonette Room with Open-air Bath

  • Sleeps 3
  • 2 Single Beds

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About the area

Hakone

A luxury stay in Hakone awaits you at Hakone Kowakien TEN-YU. You'll be within steps of Hakone Kowakien Yunessun and within a short 5-minute stroll of Okada Museum of Art. Highlights at this family-friendly ryokan include a restaurant, free self-parking and a bar/lounge. .A day of pampering can include massages, facials and aromatherapy. The steakhouse, Geihinkan(Steak), is open for dinner. Added amenities include free WiFi in public areas and a sauna. .With a stay at this 4.5-property class Hakone ryokan, you'll be 1.3 km (0.8 mi) from Hakone Open Air Museum and 2.7 km (1.7 mi) from Miyagino Hayakawa Breakwater Cherry Blossoms.

What's nearby

  • Okada Museum of Art - 3 min walk
  • Hakone Kowakien Yunessun - 3 min walk
  • Hakone Open Air Museum - 16 min walk
  • Lake Ashi - 9 min drive
  • Hakone Shrine - 9 min drive

Getting around

  • Hakone Miyanoshita Station - 3 min drive
  • Kowakidani Station - 15 min walk
  • Tokyo (HND-Haneda) - 84 min drive

Restaurants

  • The Hakone Open-Air Museum Café - 2 min drive
  • GORA BREWERY & GRILL - 3 min drive
  • 手打ちそば金春 - 12 min walk
  • ラウンジ花影 - 3 min drive
  • 箱根飲茶楼 - 16 min walk

About this property

Hakone Kowakien TEN-YU

Luxury spa ryokan, walk to Hakone Kowakien Yunessun
Hakone Kowakien TEN-YU offers its guests hot springs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and a vending machine are also featured at the luxury Hakone Kowakien TEN-YU. Free self parking is available.

This 4.5-star Hakone ryokan is smoke free.

  • 150 guestrooms or units
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hakone Kowakien TEN-YU offers 150 accommodations with a safe and complimentary bottles of water. LCD televisions come with digital channels.

Bathrooms include a separate bath and shower, spring water baths, slippers and bidets. This Hakone ryokan provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 5:00 AM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Geihinkan(Steak)
  • Kihinkan(sobakaiseki)

Things to do

  • 2 indoor/outdoor hot springs
  • Sauna

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Cot (surcharge)
  • Highchair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Turndown service

Outdoors

  • Garden
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Aromatherapy
  • Facials
  • Hot springs open from 5:00 AM - midnight
  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 5:00 AM - midnight
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Sign language-capable staff

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels

Entertainment

  • LCD TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger.
Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 3300.0 per stay.

Payment types

Important information

Fees

Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: JPY 3300.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

    LOCALIZE
  • Reservations are needed for massage services and spa treatments. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hakone Kowakien TEN-YU Inn
Kowakien TEN-YU Inn
Kowakien TEN-YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN-YU Ryokan
Hakone Kowakien TEN-YU Hakone
Hakone Kowakien TEN-YU Ryokan Hakone

Frequently asked questions

Is parking available at Hakone Kowakien TEN-YU?

Yep, Hakone Kowakien TEN-YU has a free self car park.

How much does it cost to stay at Hakone Kowakien TEN-YU?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at Hakone Kowakien TEN-YU on 22 May 2024 start from AU$602.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hakone Kowakien TEN-YU?

The closest beach to Hakone Kowakien TEN-YU is Atami Sun Beach (15.9 km).

Is there a spa on site at Hakone Kowakien TEN-YU?

There's no onsite spa, but this property does offer services like facials and body treatments.

What makes Hakone Kowakien TEN-YU a romantic place to stay?

Garden-view dining and a lounge bar, as well as spring water baths in the guestrooms, all help set the scene for a romantic weekend at Hakone Kowakien TEN-YU.

Are there hot tubs in the rooms at Hakone Kowakien TEN-YU?

No, but there are spring water baths in the guestrooms.

Is there a free airport shuttle available at Hakone Kowakien TEN-YU?

No, Hakone Kowakien TEN-YU does not offer an airport shuttle service.

Is there a bar or restaurant at Hakone Kowakien TEN-YU?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hakone Kowakien TEN-YU?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Hakone Kowakien TEN-YU?

No, only service animals are allowed.

Hakone Kowakien TEN-YU Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 788 out of 1010 reviews" "
Rating 8 - Good. 158 out of 1010 reviews" "
Rating 6 - Okay. 36 out of 1010 reviews" "
Rating 4 - Poor. 15 out of 1010 reviews" "
Rating 2 - Terrible. 13 out of 1010 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hongxu

Stayed 1 night in Feb 2024

8/10 Good

Tiffany

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Anastasia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful and clean and serene. The shuttle from the train station was convenient. The private bath in our room was sublime and we used it a lot. Gorgeous views from the public baths. The tappan Yaki restaurant was EXCELLENT from service to presentation to taste!!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with clean rooms. Dinner kaiseki was fantastic and the onsens and foot bath were excellent. Staff were also very friendly and kind. Too bad were not staying another night
Stayed 1 night in Jan 2024

10/10 Excellent

Man Lin Linda

Stayed 1 night in Jan 2024

10/10 Excellent

Caitlin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property so beautiful, great english and a western breakfast as well as vegan option for Kaiseki dinner!! Totally Fab!
Stayed 1 night in Jan 2024

10/10 Excellent

Nick, Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay. The hotel is wonderful and the service from the staff was excellent and supportive. We will return for sure in the near future.
Stayed 1 night in Jan 2024

8/10 Good

Yuen Shun C

Stayed 2 nights in Jan 2024

10/10 Excellent

Cannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice onsen hotel. Will come back for sure
Stayed 2 nights in Jan 2024

10/10 Excellent

SHIN

Stayed 1 night in Jan 2024