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Hotel Description

A luxury stay in Hakone awaits you at Hakone Kowakien TEN-YU. You'll be within steps of Hakone Kowakien Yunessun and within a short 5-minute stroll of Okada Museum of Art. Highlights at this ryokan include free buffet breakfast, a restaurant and free self parking.

You can enjoy LCD TVs with digital channels, and all 150 rooms feature free WiFi, furnished balconies and separate bathtubs and showers. Nice touches include spring water baths, slippers and free toiletries. Fridges, free bottled water and safes are also available.

The steakhouse, Geihinkan(Steak), is open for dinner. At the ryokan's own bar/lounge, you can stop for a drink. Added amenities include free WiFi in public areas, concierge services and a 24-hour front desk. Each morning free breakfast is served.

Sights within a 10-minute drive of this 4.5-star Hakone ryokan include Hakone Open Air Museum and Hakone Ropeway.

Limited Offer-Superior with Open-Air Onsen Bath (Breakfast plan)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max
AU$492* Per night/room 24 Nov. - 25 Nov.

Maisonette Deluxe with Open-air Onsen Bath (Dinner at 6pm)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Superior with Open-air Onsen Bath (Dinner at 6pm)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Japanese Superior w/Open Air Onsen Bath, Yunessan 1day Ticket (Dinner at 6PM)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Superior with Open-air Onsen Bath (Breakfast plan)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

[Limited Time Offer] Superior Room with Open-Air Bath (Dinner at 6pm)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Hakone Kowakien TEN-YU ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hakone Kowakien TEN-YU

Everyone (1)

Property Features

Hakone Kowakien TEN-YU offers its guests hot springs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A terrace, multilingual staff, and gift shops/news stands are also featured at the luxury Hakone Kowakien TEN-YU. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Hakone ryokan.

  • 150 guestrooms or units
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Hakone Gora Station (2.4 km / 1.5 mi)
  • Parking: Free self parking

Room Amenities

Hakone Kowakien TEN-YU offers 150 forms of accommodation with a safe and complimentary bottles of water. Rooms open to furnished balconies. 50-inch LCD televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, a spring water bath, complimentary slippers and a bidet. This Hakone ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Bathrooms are partially open
  • Private balcony (furnished)
  • Spring water bath
  • LCD television
  • Digital channels
  • Fridge
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 9:30 AM.

Geihinkan(Steak) – This steakhouse only serves dinner.Reservations are required.

Kihinkan(sobakaiseki) – Overlooking the garden, this fine-dining restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.

Spa Services

  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Yukata (Japanese robe)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7 PM
  • Minimum check-in age is 18

Special check-in instructions:

Guests booked in Half Board rates must check-in by 7.30 PM to receive dinner, served at 8 PM. No refunds will be issued for any unused portion of the rate plan. For more details, please contact the office using the information on the reservation confirmation received after booking.

Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger. For more details, please contact the property using the number provided on the booking confirmation email.

Optional extras

Hotel Names

  • Hakone Kowakien TEN-YU Inn
  • Kowakien TEN-YU Inn
  • Kowakien TEN-YU
  • Hakone Kowakien TEN YU
  • Hakone Kowakien TEN-YU Ryokan
  • Hakone Kowakien TEN-YU Hakone
  • Hakone Kowakien TEN-YU Ryokan Hakone

You should know

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.