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Hakone Kowakien TEN-YU

4.5 star property
Luxury ryokan with sauna and spa services

Photo gallery for Hakone Kowakien TEN-YU

Exterior
Reception
Hot springs
Reception
1 bedroom, in-room safe, blackout curtains, cots/infant beds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Spa
  • Parking included
The current price is AU$632
22 July - 23 July

Explore the area

Map
1297 Ninotaira, Hakone, Kanagawa, 250-0407
  • Hakone Kowakien Yunessun
    ‪2 min walk‬
  • Hakone Open Air Museum
    ‪15 min walk‬
  • Hakone Ropeway
    ‪7 min drive‬

Room options

View all photos for Special Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath),Non Smoking

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Special Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath),Non Smoking

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Spring-water bath
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Special Kaiseki Dinner "Yuzen"at Kihinkan,start at 7:30-8pm Superior Room(Open-air Bath),Non Smoking

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Special Kaiseki Dinner "Yuzen"at Kihinkan,start at 7:30-8pm Superior Room(Open-air Bath),Non Smoking

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Spring-water bath
Hairdryer
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Spring-water bath
Hairdryer
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

8.4 out of 10
Very good
(5 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Spring-water bath
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Spring-water bath
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(57 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Spring-water bath
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Spring-water bath
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Spring-water bath
Hairdryer
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Spring-water bath
Hairdryer
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Spring-water bath
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Spring-water bath
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

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About the area

Hakone

A luxury stay in Hakone awaits you at Hakone Kowakien TEN-YU. You'll be within steps of Hakone Kowakien Yunessun and within a short 5-minute stroll of Okada Museum of Art. Highlights at this ryokan include in-room hot tubs, free WiFi and LCD TVs. .A day of pampering can include massages, facials and aromatherapy. The steakhouse, Geihinkan(Steak), is open for dinner. For a drink, you can stop by the ryokan's own lounge bar. Added amenities include free Wi-Fi in public areas and a sauna. There's also the convenience of free self parking. .With a stay at this 4.5-property class Ninohira ryokan, you'll be 1.3 km (0.8 mi) from Hakone Open Air Museum and 2.7 km (1.7 mi) from Miyagino Hayakawa Breakwater Cherry Blossoms.

What's nearby

  • Hakone Kowakien Yunessun - 2 min walk - 0.2 km
  • Hakone Open Air Museum - 15 min walk - 1.3 km
  • Hakone Ropeway - 7 min drive - 5.3 km
  • Hakone Shrine - 7 min drive - 7.7 km
  • Lake Ashi - 8 min drive - 8.0 km

Getting around

  • Hakone Miyanoshita Station - 3 min drive
  • Kowakidani Station - 15 min walk
  • Tokyo (HND-Haneda) - 84 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬2 min drive
  • ‪GORA BREWERY & GRILL - ‬3 min drive
  • ‪手打ち蕎麦金春 - ‬13 min walk
  • ‪ラウンジ花影 - ‬19 min walk
  • ‪箱根飲茶楼 - ‬16 min walk

About this property

Hakone Kowakien TEN-YU

Luxury ryokan with sauna and spa services
Hakone Kowakien TEN-YU offers its guests hot springs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and a vending machine are also featured at the luxury Hakone Kowakien TEN-YU. Free self parking is available.

This 4.5-star Hakone ryokan is smoke free.

  • 150 guestrooms or units
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hakone Kowakien TEN-YU offers 150 accommodations with Hot tubs and a safe. 50-inch LCD televisions come with digital channels.

Bathrooms include a separate bath and shower, spring water baths, slippers and bidets. This Hakone ryokan provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 5:00 AM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight.

Languages

Chinese (Mandarin), English, Japanese, Korean

Similar properties

1 bedroom, in-room safe, desk, free WiFi

Hakone Kowakien Mikawaya Ryokan

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 159 reviews
The price is AU$515
7 July - 8 July
Hakone Kowakien Mikawaya Ryokan

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Geihinkan(Steak)
  • Kihinkan(sobakaiseki)

Things to do

  • 2 indoor/outdoor hot springs
  • Sauna

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Cot (surcharge)
  • Highchair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • Garden
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Aromatherapy
  • Facials
  • Hot springs open from 5:00 AM - midnight
  • Massage
  • Public bath open from 5:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Sign language-capable staff
  • Wheelchair accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger.
Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 3300.0 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: JPY 3300.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the public bath facility. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Hot springs access available from 5:00 AM to midnight.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hakone Kowakien TEN-YU Inn
Kowakien TEN-YU Inn
Kowakien TEN-YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN-YU Ryokan
Hakone Kowakien TEN-YU Hakone
Hakone Kowakien TEN-YU Ryokan Hakone

Frequently asked questions

Is parking available at Hakone Kowakien TEN-YU?

Yep, Hakone Kowakien TEN-YU has a free self car park.

How much does it cost to stay at Hakone Kowakien TEN-YU?

As of 6 July 2025, prices found for a 1-night stay for 2 adults at Hakone Kowakien TEN-YU on 22 July 2025 start from AU$628.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hakone Kowakien TEN-YU?

The closest beach to Hakone Kowakien TEN-YU is Atami Sun Beach (15.9 km).

Is there a spa on site at Hakone Kowakien TEN-YU?

There's no onsite spa, but this property does offer services like facials and body treatments.

What makes Hakone Kowakien TEN-YU a romantic place to stay?

Garden-view dining and a lounge bar, as well as Hot tubs and spring water baths in the guestrooms, help set the scene for a romantic weekend at Hakone Kowakien TEN-YU.

Is Hakone Kowakien TEN-YU family-friendly?

You bet! With amenities such as highchairs and baby baths in the guestrooms, it's no surprise that Hakone Kowakien TEN-YU is a hit with families.

Are there hot tubs in the rooms at Hakone Kowakien TEN-YU?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at Hakone Kowakien TEN-YU?

No, Hakone Kowakien TEN-YU does not offer an airport shuttle service.

Is there a bar or restaurant at Hakone Kowakien TEN-YU?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hakone Kowakien TEN-YU?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Hakone Kowakien TEN-YU?

No, only service animals are allowed.

Hakone Kowakien TEN-YU Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1225 out of 1495 reviews
Rating 8 - Good. 177 out of 1495 reviews
Rating 6 - Okay. 50 out of 1495 reviews
Rating 4 - Poor. 21 out of 1495 reviews
Rating 2 - Terrible. 22 out of 1495 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love our two days. Amazing experience
Stayed 2 nights in Apr 2025

10/10 Excellent

harry

Liked: Cleanliness, staff & service, property conditions & facilities
Really liked: - Close to hiking spots - The Onsens were clean and beautiful - The Welcome crew and even the staff when we were departing gave exceptional service - The PJs and robe were so convenient and beautiful to wear. - In-room massage chair was a plus - The entire staff during our stay was phenomenal and we felt like royalty. - Some of breakfast items in the buffet were overcooked - Switching shoes before and after using the restrooms were an inconvenience - The shuttle service (hours) was very inconvenient since our train arrived right before the driver took a lunch break Overall, it was an amazing hotel!! Thank you for the experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Razmik, Glendale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Excellent hot springs facility except the tiny bath tub in our balcony for hot springs. Great breakfast and dinner buffet, outstanding staff and service
Stayed 2 nights in Apr 2025

10/10 Excellent

Yuh-Shin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, exceptional breakfast buffet, nice kaiseki dinner, loved the private onsen
Stayed 1 night in Apr 2025

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Lovely onsen. Fun free music in the lobby nightly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Itay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing beautiful hotel. amazing buffet dinner and breakfast. Onsens are superb and great amenities. even had a nice jazz concert in the lobby when we got there
Stayed 1 night in Apr 2025

10/10 Excellent

Winnie, Markham

Stayed 1 night in Apr 2025

10/10 Excellent

Robert R, Mcallen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay. Enjoyed the dinner and breakfast buffet. We loved using the yukatas
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed staying at Ten-yu for my first time in Japan. It was such a relaxing experience and such a relaxing place to stay

10/10 Excellent

Roy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hakone Kowakien Ten-yu is a place to go to make full use of the facility. This is an excellent resort, 5 Stars definitely. The staff members were impeccable. They went the extra mile to meet our needs. The rooms were super. All of our rooms were large with an onsen tub in the balcony with the a great view. Nevertheless, a dip in the main onsen was amazing. There was also a heated pool that was great for the kids. A couple things to keep in mind is that this resort is deep in the mountains with limited transportation and eateries. We only had breakfast at the resort, which was first rate. We wished we had made reservation for dinners. As for transportation, check the bus schedule before hand. Also, be sure to make reservations for taxi before hand too. We truly had a relaxing, enjoyable stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Teresa A

Stayed 1 night in Mar 2025

8/10 Good

Tuyet

Stayed 2 nights in Mar 2025

8/10 Good

Alvin, Richmond Hill

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pre-arranged closer to buffet table sitting location (one of my older family member need walking assistant) was not given util I refuse to accept, they finally provided a table closer to the food area with an attitude! Otherwise, the this hotel is great especially with both in-room and public Onsen. They also treat every hotel guest with unlimited ice cream from their in house vending machine.

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Byron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, large room, views, onsen
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert, Portland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice resort property with an outstanding staff. The grounds and lobby area are beautiful. In-room amenities are adequate but nothing special. Rooms and hallways are starting to show some wear—dinged up woodwork and marks on the walls from wayward luggage carts. Would be very easy for management to tend to this and improve the overall impression of the property. Details matter! Front desk, housekeeping and dining room staff were all friendly, helpful and very good at making you feel welcome.
Stayed 2 nights in Mar 2025

10/10 Excellent

CHINSONG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They offer welcome drinks in the lobby from 3:00 PM to 6:00 PM, along with free ice cream all day long. Both the lobby and rooms boast stunning views of the mountains. Additionally, there are beautifully designed open-air public onsens, which I truly enjoyed. They offer a free shuttle every 20 minutes from the hotel to Gora Station and vice versa, which is very convenient. If you're a first-time visitor arriving by public transportation, it's easy to take the hotel shuttle bus from Gora Station.
Stayed 3 nights in Feb 2025

10/10 Excellent

Alyssa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to relax and unwind. Everyone was super friendly. Food was great!
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Staff & service, amenities, property conditions & facilities
Service was amazing
Stayed 2 nights in Mar 2025

10/10 Excellent

Devon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property. Both the room and public baths were well kept and clean. Our stay at TEN-YU was the highlight of our trip. The free icecream bars were a fun, extra bonus to our stay. Well worth the stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hot spring hotel offer great amenities and friendly employee。 My family and I having a great time to relax and enjoys our stay that is too short。
Stayed 1 night in Mar 2025

10/10 Excellent

alison

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Feb 2025