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Hakone Kowakien TEN-YU

Where to?

Dates

April 2026

May 2026

In-room safe, blackout curtains, cots/infant beds, free WiFi

Separate bathtub and shower, spring water bathtub, free toiletries

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Spa
Parking included
Free Wi-Fi
Air-conditioning
Bar

23 Apr - 24 Apr

Explore the area

1297 Ninotaira, Hakone, Kanagawa, 250-0407

Place, Fuji-Hakone-Izu National Park
‪1 min walk‬
Place, Hakone Kowakien Yunessun
‪2 min walk‬
Place, Hakone Open Air Museum
‪15 min walk‬

Room options

Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

Exceptional

35 sq m
1 bedroom
Sleeps 4
2 Large Single Beds

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Wonderful

35 sq m
1 bedroom
Sleeps 4
2 Large Single Beds

Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

Exceptional

35 sq m
1 bedroom
Sleeps 4
2 Large Single Beds

Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

Exceptional

35 sq m
1 bedroom
Sleeps 4
2 Large Single Beds

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Excellent

35 sq m
1 bedroom
Sleeps 4
2 Large Single Beds

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

Excellent

Sleeps 4
2 Large Single Beds

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

Exceptional

Sleeps 4
2 Large Single Beds

Special Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath),Non Smoking

35 sq m
1 bedroom
Sleeps 4
2 Large Single Beds

Special Kaiseki Dinner "Yuzen"at Kihinkan,start at 7:30-8pm Superior Room(Open-air Bath),Non Smoking

Very good

1 bedroom
Sleeps 4
2 Large Single Beds

Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

35 sq m
Sleeps 4
2 Large Single Beds

Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

Sleeps 4
2 Large Single Beds

About the area

Hakone

A luxury stay in Hakone awaits you at Hakone Kowakien TEN-YU. You'll be within steps of Hakone Kowakien Yunessun and within a short 5-minute stroll of Okada Museum of Art. Highlights at this ryokan include in-room hot tubs, free WiFi and LCD TVs. .A day of pampering can include massages, facials and aromatherapy. The steakhouse, Geihinkan(Steak), is open for dinner. For a drink, you can stop by the ryokan's own lounge bar. Added amenities include free Wi-Fi in public areas and a sauna. There's also the convenience of free self parking. .With a stay at this 4.5-property class Ninohira ryokan, you'll be 1.4 km (0.9 mi) from Hakone Open Air Museum and 2.9 km (1.8 mi) from Miyagino Hayakawa Breakwater Cherry Blossoms.

What's nearby

Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
Hakone Kowakien Yunessun - 2 min walk - 0.2 km
Okada Museum of Art - 4 min walk - 0.4 km
Hakone Open Air Museum - 15 min walk - 1.3 km
Hakone Gora Park - 18 min walk - 1.6 km

Getting around

Hakone Miyanoshita Station - 3 min drive
Kowakidani Station - 15 min walk
Tokyo (HND-Haneda) - 132 min drive

Restaurants

‪The Hakone Open-Air Museum Café - ‬2 min drive
‪箱根餃子センター - ‬17 min walk
‪蕎麦貴賓館 - ‬3 min walk
‪ダイニングはこね - ‬4 min walk
‪奈可むら - ‬16 min walk

About this property

Hakone Kowakien TEN-YU

Hakone Kowakien TEN-YU offers its guests hot springs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and a vending machine are also featured at the luxury Hakone Kowakien TEN-YU. Free self parking is available.

This 4.5-star Hakone ryokan is smoke free.

150 guestrooms or units

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Concierge

Terrace

Garden

Gift shop

Newspapers in lobby (free)

Lift

No smoking on site

Bar or lounge

Dining venue

Hakone Kowakien TEN-YU offers 150 accommodations with Hot tubs and a safe. 50-inch LCD televisions come with digital channels.

Bathrooms include a separate bath and shower, spring water baths, slippers and bidets. This Hakone ryokan provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 5:00 AM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight.

Similar properties

Free toiletries, hair dryer, slippers, bidet

Parking included
Free Wi-Fi
Restaurant
Air-conditioning

27 Apr - 28 Apr

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Limited on-site self parking

Food and drink

A bar/lounge
A restaurant

Restaurants on site

Geihinkan(Steak)
Kihinkan(sobakaiseki)

Things to do

2 indoor/outdoor hot springs
Sauna

Family friendly

Baby bath
Children's dinnerware
Children's games
Children's toys
Cot (surcharge)
High chair
In-room refrigerator

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Guidebooks
Luggage storage
Vending machine

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Turndown service

Outdoors

Garden
Terrace

Spa

2 indoor hot springs
2 indoor/outdoor hot springs
2 outdoor hot springs
Aromatherapy
Facials
Hot springs open from 5:00 AM - midnight
Massage
Public bath open from 5:00 AM - midnight
Public indoor mineral hot springs (onsen)
Public outdoor mineral hot springs (onsen)
Separate men/women areas in public bath
Yukata (Japanese robes)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Lift
Sign language-capable staff
Wheelchair accessibility

Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Cot (surcharge)

Bathroom

Bidet
Free toiletries
Hair dryer
Separate bathtub and shower
Slippers
Spring water bathtub
Towels provided

Entertainment

50-inch LCD TV with digital channels

Food and drink

Free bottled water
Refrigerator

Air conditioning (climate-controlled)
Heating (climate-controlled)
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger.

Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner.

Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are available for JPY 3300.0 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Crib (infant bed) fee: JPY 3300.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve access to the public bath facility

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the public bath facility. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

Hot springs access available from 5:00 AM to midnight.
Reservations are needed for massage services and spa treatments. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Guests with tattoos are not able to use the on-site public bathing facilities.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hakone Kowakien TEN-YU Inn

Kowakien TEN-YU Inn

Kowakien TEN-YU

Hakone Kowakien TEN YU

Hakone Kowakien TEN-YU Ryokan

Hakone Kowakien TEN-YU Hakone

Hakone Kowakien TEN-YU Ryokan Hakone

Frequently asked questions

Is parking available at Hakone Kowakien TEN-YU?

Yep, Hakone Kowakien TEN-YU has a free self car park.

How much does it cost to stay at Hakone Kowakien TEN-YU?

As of 12 Apr 2026, prices found for a 1-night stay for 2 adults at Hakone Kowakien TEN-YU on 23 Apr 2026 start from AU$731, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hakone Kowakien TEN-YU?

The closest beach to Hakone Kowakien TEN-YU is Atami Sun Beach (15.9 km).

Is there a spa on site at Hakone Kowakien TEN-YU?

There's no onsite spa, but this property does offer services like facials and body treatments.

What makes Hakone Kowakien TEN-YU a romantic place to stay?

Garden-view dining and a lounge bar, as well as Hot tubs and spring water baths in the guestrooms, help set the scene for a romantic weekend at Hakone Kowakien TEN-YU.

Is Hakone Kowakien TEN-YU family-friendly?

You bet! With amenities such as highchairs and baby baths in the guestrooms, it's no surprise that Hakone Kowakien TEN-YU is a hit with families.

Are there hot tubs in the rooms at Hakone Kowakien TEN-YU?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at Hakone Kowakien TEN-YU?

No, Hakone Kowakien TEN-YU does not offer an airport shuttle service.

Is there a bar or restaurant at Hakone Kowakien TEN-YU?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hakone Kowakien TEN-YU?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Hakone Kowakien TEN-YU?

No, only service animals are allowed.

Hakone Kowakien TEN-YU Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

10/10 Excellent

Mitchell

10 Jan 2026

Stayed 2 nights in Jan 2026

10/10 Excellent

Brian

Travelled with partner

10 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is beautiful, and the staff were amazing and customer focused. Really liked our first time using a public bath. Also, like the complementary ice cream.

Stayed 1 night in Jan 2026

8/10 Good

Yujing

9 Jan 2026

Stayed 2 nights in Jan 2026

8/10 Good

Shelly

6 Jan 2026

Stayed 1 night in Jan 2026

10/10 Excellent

Micah

5 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov 2025

10/10 Excellent

Vladimir

Travelled with family

5 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

A really great family hotel in the heart of Hakone. It’s very clean, the staff are absolutely amazing and the kids can enjoy free access to Yunessun (the onsen water park next door). We enjoyed the buffet food, unlimited ice cream, and all sorts of drinks and snacks peppered around the lobby floor. They just look after you very well here. If you have kids, I definitely recommend staying here for a few days while exploring Hakone and enjoying the onsens. We will come back again.

Stayed 1 night in Jan 2026

10/10 Excellent

John

2 Jan 2026

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No notes… one of, if not the best, hotel stays I’ve ever had as a Global traveler

Stayed 1 night in Dec 2025

10/10 Excellent

Ming

Travelled with family and small children

1 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean nice room, great service, very good shabu-shabu. A good two nights stay with yung kids who were happy playing in a hot spring water park in a cold winter. Easy use with Hakone Freepass to enjoy a full Hakone loop trip.

Stayed 1 night in Dec 2025

10/10 Excellent

Helen

30 Dec 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful resort and lovely staff that were kind and helpful.

Stayed 1 night in Dec 2025

10/10 Excellent

Guanghao

Travelled with family and small children

30 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

A new built and great hotel with lots of friendly staffs.

Stayed 1 night in Dec 2025

6/10 Okay

Farid

Travelled with partner

30 Dec 2025

Liked: Staff & service

Disliked: Amenities

Food was really not good and who dining area smelt of fish which was very off putting. Staff were all very friendly

Stayed 2 nights in Dec 2025

10/10 Excellent

Maty

Travelled with family

30 Dec 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, wonderful dinner, excellent staff. Highly recommended.

Stayed 2 nights in Dec 2025

10/10 Excellent

Arvin

Travelled with group

29 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Hotel was amazing. Staff greeted us as we were walking in from a distance (Got off the bus station and took interesting route to hotel). Staff walked us to the room. Room was very spacious. We had view of the whole valley. It had an open air bath on the balcony if you didn’t want to do the Onsen. Dinner was delicious. We had the buffet and options were endless. There is “unlimited” ice cream from a vending machine (ask staff for a coin). Onsen was clean (only did one side so don’t know what other side was like). There was an indoor and outdoor. Unfortunately, it is remote. We took a taxi to get to Lake Ashi and took awhile to get one (we went early in the morning). I would have loved to stay 2 nights. Hopefully next time.

Stayed 1 night in Dec 2025

8/10 Good

Jennifer

Travelled with family, Travelled with group

28 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

The room and hotel amenities were fantastic.

Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Travelled with family

27 Dec 2025

Liked: Cleanliness, staff & service, amenities

We have over 60 stamps collected this year and have been a Hotel.Com gold for the past 3 years. Hakone Hotel TEN-Yu has been the very first to offer the upgrade room where available benefit as a Gold member. Thank you for that. The Hotel itself is amazing. The Suite Room with private onsen is breathtaking. Buffet breakfast is excellent. Thanks all the staff for working over Christmas. We didn't have a chance to experience the Yunessun but it looked fun.

Stayed 1 night in Dec 2025

10/10 Excellent

Ming

Travelled with family and small children

27 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great. One suggestion is with all the different teas you provided please add a pure iced water.

Stayed 1 night in Dec 2025

10/10 Excellent

Randy

27 Dec 2025

Stayed 1 night in Dec 2025

10/10 Excellent

Sallyanne

Travelled with family, Travelled with family and small children, Travelled with partner

27 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Outstanding quality accommodation! From arrival we were blown away - excellent staff and service, arrival refreshments, comfortable rooms and exceptional onsen facilities and buffet breakfast options. The surrounding gardens are beautiful and the free shuttle bus to and from Gora station, along with the 1min walk-thru to the Yunnesun Onsen and Hakone Tozan Bus stop, is very convenient. I wish we'd stayed more than 1 night. Our kids loved the free ice cream vending machine too - what a fun treat! This hotel puts a lot of thought into their facilities, customer service, and added value for guests. Truly 5 stars! Would love to stay again!!

Scenic hot water foot soaking baths outside on the balcony in the public area next to check in.

Stayed 1 night in Dec 2025

10/10 Excellent

Victor

27 Dec 2025

Stayed 1 night in Dec 2025

2/10 Terrible

Chen

Travelled with family

27 Dec 2025

Disliked: Amenities

Losing a key card cost 3000 yen. Won’t be here again

Stayed 1 night in Dec 2025

10/10 Excellent

Kaichun

26 Dec 2025

Stayed 1 night in Dec 2025

10/10 Excellent

Chin-Hua

26 Dec 2025

Stayed 2 nights in Dec 2025

10/10 Excellent

Shawn

25 Dec 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful location, incredible rooms with balcony onsen, and delicious buffet.

Stayed 2 nights in Dec 2025

10/10 Excellent

Joey Hang

24 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

100% no doubt. Flawless.

Stayed 1 night in Dec 2025

10/10 Excellent

Fatima

Travelled with family

23 Dec 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, clean and very comfortable room.

Stayed 1 night in Dec 2025

Hakone Kowakien TEN-YU

Photo gallery for Hakone Kowakien TEN-YU

Reviews

Popular amenities

Explore the area

Room options

View all photos for Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

View all photos for Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

View all photos for Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

View all photos for Special Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath),Non Smoking

Special Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath),Non Smoking

View all photos for Special Kaiseki Dinner "Yuzen"at Kihinkan,start at 7:30-8pm Superior Room(Open-air Bath),Non Smoking

Special Kaiseki Dinner "Yuzen"at Kihinkan,start at 7:30-8pm Superior Room(Open-air Bath),Non Smoking

View all photos for Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

View all photos for Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

About the area

Hakone

What's nearby

Getting around

Restaurants

About this property

Hakone Kowakien TEN-YU

Similar properties

Hakone Kowakien Mikawaya Ryokan

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Hakone Kowakien TEN-YU Reviews

Reviews

Exceptional

9.8/10

9.6/10

9.6/10

9.6/10

Reviews

10/10 Excellent