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 Hakone •1 Room
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GEN Hakone-Gora

4-star property
1300-238 Gora, Hakone, Kanagawa 1800 796 370
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Hotel Description

At Gen Hakone Gora you'll be 1.8 km (1.1 mi) from Hakone Kowakien Yunessun and 1.7 km (1.1 mi) from Hakone Open Air Museum. Highlights at this guest house include outdoor private spa tubs, free WiFi, and tablet computers.

A day of pampering can include massages and body treatments. Additionally, you'll find free WiFi in public areas, concierge services, and a 24-hour front desk. Free Japanese breakfast is available daily between 8:00 AM and 9:00 AM. There's also the convenience of free valet parking.

Attractions within a 10-minute drive of this 4-star Gora guest house include Ōwakudani and Hakone Shrine.

Comfort Suite, Non Smoking, Mountain View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max
AU$1,025* Per night/room 29 May - 30 May

Standard Suite, Non Smoking, Mountain View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 5 Max

Luxury Suite, Non Smoking, Mountain View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 6 Max

Classic Suite, Non Smoking, Mountain View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Junior Room, Non Smoking, Mountain View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Premier Suite, Non Smoking, Mountain View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 5 Max

About the GEN Hakone-Gora

Location 1300-238 Gora, Hakone, Kanagawa 250-0408

Property Features

Free breakfast is available daily. Public spaces have free WiFi. Gen Hakone Gora also features spa services, concierge services, and a front-desk safe. Self parking and valet parking are free. A complete renovation of Gen Hakone Gora was completed in August 2022.

  • 1 building
  • 18 guestrooms or units
  • 5 levels
  • Breakfast available (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator

Internet

Available in all rooms: Free WiFi , Wireless internet access

Parking

Free self parking , Free valet parking

Transport

  • Train station: Hakone Gora Station (0.9 km / 0.6 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Gen Hakone Gora offers 18 accommodations with outdoor private spa tubs and tablet computers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 55-inch LCD televisions come with satellite channels, Netflix, and smart speakers. Bathrooms include separate bathtubs and showers with rainfall showerheads, spring water baths, designer toiletries, and toilets with an electronic bidet. This Hakone guesthouse provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

  • Private outdoor spa tub
  • Sitting area
  • Spring water bath
  • Tablet
  • Smart speaker
  • LCD television
  • Satellite channels
  • Netflix
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Toilet with electronic bidet
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

Guests are served free Japanese breakfast daily from 8:00 AM to 9:00 AM.

A hosted evening meal is available for a surcharge daily.

Spa Services

  • Body treatments
  • Massages
  • Yukata (Japanese robe)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Meals are not included in the half-board rate for children age 3 and younger.

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Cashless payment methods are available for all transactions.

  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Coronavirus Guidelines (Japan)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Child's Club Card: JPY 1650 per night, (up to 3 years old)

We've listed all charges provided to us by the property.

The mandatory club card fee comprises the room fee charged to children, collected at check-in. This fee does not include half-board meals.

Optional extras

Hotel Names

  • Gen Hakone Gora Hakone
  • Gen Hakone Gora Guesthouse
  • Gen Hakone Gora Guesthouse Hakone

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the guesthouse before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Set meals are served in guestrooms only (no menus or public dining).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.