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Cross Keys Hotel by Greene King Inns

3.0 star property
Inn in Guisborough with 24-hour front desk and restaurant

Photo gallery for Cross Keys Hotel by Greene King Inns

Outdoor dining
Bar (on property)
Exterior
Exterior
Twin Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi
The current price is AU$141
includes taxes & fees
7 Nov - 8 Nov

Explore the area

View map
Middlesborough Rd, Guisborough, England, TS14 6RW
  • Place, Roseberry Topping
  • Place, Guisborough Forest
    ‪2 min drive‬
  • Place, Saltburn Pier
    ‪12 min drive‬
  • Airport, Durham (MME-Teesside Intl.)
    ‪25 min drive‬

Room options

View all photos for Twin Room

Twin Room

Twin Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Heating
Flat-screen TV
Shower/bath combination
Hairdryer
Coffee/tea maker
Digital channels
Wardrobe
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Hairdryer
Coffee/tea maker
Digital channels
Wardrobe
  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Trundle Beds

View all photos for Double Room

Double Room

Double Room

8.4 out of 10
Very good
(8 reviews)

Highlights

Heating
Flat-screen TV
Shower/bath combination
Hairdryer
Coffee/tea maker
Digital channels
Wardrobe
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Accessible

Comfort Double Room, Accessible

Comfort Double Room, Accessible

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

About the area

Guisborough

At Cross Keys Hotel by Greene King Inns you'll be 2.3 km (1.4 mi) from Guisborough Forest and 2.4 km (1.5 mi) from Flatts Lane Woodland Country Park. Highlights at this inn include a restaurant, free self-parking and a bar/lounge. .This smoke-free inn offers free WiFi in public areas, a 24-hour front desk and a vending machine. .In proximity to this 3-property class Guisborough inn you'll find North York Moors National Park.
View more Inns in GuisboroughOpens in a new window

What's nearby

  • Guisborough Forest - 2 min drive - 3.0 km
  • Teesside Autodrome - 10 min drive - 9.4 km
  • Teesside University - 12 min drive - 11.6 km
  • Riverside Stadium - 12 min drive - 12.2 km
  • Saltburn Pier - 12 min drive - 16.1 km

Getting around

  • Nunthorpe Station - 3 min drive
  • Durham (MME-Teesside Intl.) - 34 min drive

Restaurants

  • ‪Norman Conquest - ‬3 min drive
  • ‪The Voyager - ‬3 min drive
  • ‪Poverina Inn - ‬5 min drive
  • ‪Branch Walkway Cafe - ‬2 min drive
  • ‪Cross Keys - ‬1 min walk

About this property

Cross Keys Hotel by Greene King Inns

Inn in Guisborough with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Self parking is free.

This 3-star Guisborough inn is smoke free.

  • 20 guestrooms or units
  • Front desk (24 hours)
  • No smoking on site
  • Bar or lounge
  • Dining venue
Cross Keys Hotel by Greene King Inns offers 20 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels.

This Guisborough inn provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Front of property
The Blue Bell Hotel
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
3.8 out of 5, Good, 207 reviews
The Blue Bell Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.

Property is also known as

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Frequently asked questions

What is the cancellation policy at Cross Keys Hotel by Greene King Inns?

Cross Keys Hotel by Greene King Inns offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cross Keys Hotel by Greene King Inns?

As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at Cross Keys Hotel by Greene King Inns on 7 Nov 2025 start from AU$141.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cross Keys Hotel by Greene King Inns?

Yep, Cross Keys Hotel by Greene King Inns has a free self car park.

Are there any beaches close to Cross Keys Hotel by Greene King Inns?

The closest beach to Cross Keys Hotel by Greene King Inns is Seaton Carew Beach (14.1 km).

Is there a free airport shuttle available at Cross Keys Hotel by Greene King Inns?

No, Cross Keys Hotel by Greene King Inns does not offer an airport shuttle service.

Is there a bar or restaurant at Cross Keys Hotel by Greene King Inns?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Cross Keys Hotel by Greene King Inns?

Check-in begins at 2 PM. Check-out time is 11:00 AM.

Are pets allowed at Cross Keys Hotel by Greene King Inns?

No, pets are not allowed.

Cross Keys Hotel by Greene King Inns Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 174 out of 428 reviews
Rating 8 - Good. 159 out of 428 reviews
Rating 6 - Okay. 66 out of 428 reviews
Rating 4 - Poor. 22 out of 428 reviews
Rating 2 - Terrible. 7 out of 428 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Elaine

Stayed 1 night in Jul 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Geoff

Stayed 7 nights in Jun 2025

6/10 Okay

Neil

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff but poor quality expensive food. Very uncomfortable bed
Stayed 2 nights in Jun 2025

10/10 Excellent

R P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly welcome - an excellent place to stay and restaurant was great too.
Stayed 1 night in Jun 2025

10/10 Excellent

Anne marie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time at Cross Keys; room was perfect. Food was lovely & staff so friendly. Manager Ben helped us book another stay & was really helpful. Outside the building very neat & quiet.
Stayed 2 nights in Jun 2025

8/10 Good

Hilary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Cross Keys was just what we needed when we were visiting relatives. Staff were very friendly, room and beds very comfortable and the breakfasts were excellent.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made very welcome
Stayed 1 night in Jun 2025

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything.
Stayed 2 nights in May 2025

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, nice room
Stayed 1 night in May 2025

6/10 Okay

John

Liked: Staff & service
Stayed 1 night in May 2025

6/10 Okay

Mark

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

It’s not the ‘mmmlll

It was ok - your on the main road if you have roadside view. Not ideal for a comfortable stay! Staff were ok but Anthony has 5 stars from me!
Stayed 1 night in May 2025

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel stay

Hotel was very nice & staff were helpful food was good only thing I would say was that drinks were overpriced whether it was alcoholic/non-alcoholic
Stayed 2 nights in May 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place!! The grounds are well maintained and peaceful
Stayed 1 night in May 2025

8/10 Good

carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jones

Stayed 1 night in Apr 2025

2/10 Terrible

Sarah

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing

Very spacious room but unfortunately VERY small radiator to heat the room was not sufficient at all! Very few plug sockets. Room was in very poor condition, thread bare carpets and dirty walls, cracks in ceilings, taps didn’t have covers on them! There was enough teabags and coffee bags for 4cups but sugar and milk for just 1 cup! Very poor show and real minimum effort! Shower was THE WORST I have experienced and I travel a lot. It’s generous of me to say it was a dribble! Difficult nights sleep because the hall lights were left on l night and there are big cracks around the door which lit up my room like a Christmas tree! If you’re not putting basic things in the room nor keeping the room to a basic standard to save money then maybe save money with automatic lights?! Loud banging doors all night and early morning as no soft closures on the doors. Food was very basic so i personally thought was over priced and there was no choice for any healthy meal! How this hotel has the rating it does which at the time of posting this was 9+ I am at a loss! I will say I really should have checked the reviews! Definitely would not recommend and would not stay here again. I could have complained yes but now looking at the reviews I can see plenty of people have so they’re aware of all the faults. I will say a plus though, they have a decent hair dryer…..
Stayed 1 night in Mar 2025

8/10 Good

Mark

Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities

Average hotel

Warm friendly welcome and overall good service from the staff. However remember to bring some ear plugs as the hotel is situated on a main road. The biggest let down is the shower lacks any decent water pressure. I have had better showers at campsites then at this hotel. Also, there was dirt falling from the ceiling in bathroom, which appeared to be coming from the fan, which shows how often they get cleaned / serviced. Overall an average hotel which could do with some investment.
Stayed 3 nights in Mar 2025

6/10 Okay

Basia Zalewska

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Vernon

Travelled with partner
Disliked: Amenities
Looked after extremely well. Not certain about the lack of amenities in the double room for disabled people. Nowhere to hang bathroom robes or wash bags and for a non-disabled person the wash basin was extremely low, small and difficult as an older person to use.
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

OK if nowhere else to stay - otherwise avoid

No welcoming communication from reception or bar staff - the hotel management seem to have employed a skimping strategy in terms of quality and quantity on basics:- towels, toilet paper, toiletries, tea, coffee, (over) cooked breakfast ingredients served without any pleasantries or flair. Overpriced for what was provided / served. A couple of staff were pleasant enough but most were pretty ignorant and dismissive - an easy fix with a bit of basic training and occasional but effective supervision.
Stayed 1 night in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short work break

Nice warm room, comfortable bed plenty of space. Excellent breakfast. Dinner at night also good and hand pulled beer is well kept.
Stayed 2 nights in Feb 2025