8/10 Good
Tisy
Travelled with family
29 July 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This property is beautiful. But the location of the property is not close to anything. The restaurant's food was okay because the options were limited.
Also, they advertise English speaking staff, but we relied heavily on Google Translate to communicate with staff.
We had power outages off and on for approximately one hour. We were disappointed that no one checked to see if we were ok during that time.
We had a private pool room and were unable to use the pool on our last day because it was not clean. When I alerted the receptionist, he said, "You can use the main pool." I informed him that we paid for use of the private pool.
This property has a cat and a dog. The cat was very aggressive and could be seen reaching on the table to eat off of guest plates. A member of our party had a cat allergy. We alerted staff, and they would chase the cat when it came close to us.
Since this was the last leg of our stay in Senegal and our first time to Africa. We wanted to have a relaxing stay before our 10-hour flight home. Despite the mishaps, the stay was good.
Tisy
Stayed 3 nights in Jul 2023