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Hotel Cityzen Guayaquil

3.0 star property
Hotel in Guayaquil with free breakfast and 24-hour front desk

Photo gallery for Hotel Cityzen Guayaquil

Exterior
Executive Suite
Presidential Suite
Gym
Presidential Suite | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View map
Boyaca # 922 y Victor Manuel Rendon, 593 0987525283, Guayaquil, Guayas, 090101
  • Place, Centennial Park
    ‪5 min walk‬
  • Place, Malecon 2000
    ‪7 min walk‬
  • Place, Santa Ana Hill
    ‪17 min walk‬
  • Airport, Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Air conditioning
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
Laptop workspace
In-room safe
Wardrobe
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
Laptop workspace
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
Laptop workspace
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Double Room

Panoramic Double Room

Panoramic Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Separate bedroom
Private bathroom
Hairdryer
In-room safe
Daily housekeeping
Located on the top floor
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Hairdryer
Laptop workspace
In-room safe
Wardrobe
Daily housekeeping
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Cable channels
Laptop workspace
In-room safe
  • 26 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Air conditioning
Separate bedroom
Sofa bed - double
Hairdryer
Separate bath and shower
Private bathroom
In-room safe
Daily housekeeping
  • 37 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Smart TV
Separate bedroom
Hairdryer
Separate bath and shower
  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Guayaquil

At Hotel Cityzen Guayaquil you'll be within just a 10-minute stroll of Centennial Park and Church of La Merced. Highlights at this hotel include free continental breakfast, a restaurant and a conference centre. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Plus you'll find luggage storage, a lift and a banquet hall. Each morning free breakfast is served. There's also free parking nearby, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3-property class Downtown Guayaquil hotel include Church of San Francisco and San Francisco Square.

What's nearby

  • Centennial Park - 5 min walk - 0.5 km
  • San Francisco Square - 5 min walk - 0.5 km
  • Malecon 2000 - 7 min walk - 0.6 km
  • Guayaquil Metropolitan Cathedral - 9 min walk - 0.8 km
  • Santa Ana Hill - 17 min walk - 1.5 km

Getting around

  • Duran Train Station - 16 min drive
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.) - 21 min drive

Restaurants

  • ‪Costillas de Nico - ‬4 min walk
  • ‪Sweet & Coffee - ‬3 min walk
  • ‪Dulcería La Palma - ‬4 min walk
  • ‪Menestras del negro - ‬4 min walk
  • ‪Wendy's 9 de Octubre - ‬4 min walk

About this property

Hotel Cityzen Guayaquil

Hotel in Guayaquil with free breakfast and 24-hour front desk
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. Event space at this hotel measures 861 square feet (80 square metres) and includes a conference centre. An airport shuttle (available 24 hours) is available for a fee. Hotel Cityzen Guayaquil also features concierge services and a lift.

This 3-star Guayaquil hotel is smoke free.

  • 43 guestrooms or units
  • Conference rooms
  • 861 sq ft of conference space
  • 80 sq. m of conference space
  • Continental breakfast (free)
  • Conference centre
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • No smoking on site
  • Dining venue
Hotel Cityzen Guayaquil offers 43 air-conditioned accommodations, with a safe. This Guayaquil hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres; reservations required
  • Offsite parking; reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Conference centre (861 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-width doorways (75 centimetre wide)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 22.4 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20.16 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 20.16 (one-way), (up to 10 years old)
  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 22.4 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Frequently asked questions

What is the cancellation policy at Hotel Cityzen Guayaquil?

Hotel Cityzen Guayaquil offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Hotel Cityzen Guayaquil serve breakfast?

You bet, complimentary continental breakfast is on offer daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Cityzen Guayaquil?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Cityzen Guayaquil?

Yep, you can grab a meal at Hotel Cityzen Guayaquil's onsite restaurant.

What time are check-in & check-out at Hotel Cityzen Guayaquil?

Check-in begins at 2:00 PM. Check-out time is noon.

Reviews

Hotel Cityzen Guayaquil Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 22 out of 37 reviews
Rating 8 - Good. 8 out of 37 reviews
Rating 6 - Okay. 7 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

Reviews

6/10 Okay

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Check in was smooth. When WiFi wouldn’t connect they came to fix it. The TV did not work. The breakfast was, just ok.
Stayed 1 night in Jul 2025

6/10 Okay

Edwin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Deyvis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service provided by the staff, great guys
Stayed 3 nights in Feb 2025

10/10 Excellent

Johnny, Jackson Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Margaret, Homer Ak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. They are over the top great. They greeted me with a smile.They allowed me to store my luggage (securely) when I was getting ready to depart . There's always someone at the front desk..
Stayed 2 nights in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

8/10 Good

EVELYN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Brayan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general todo bien
Stayed 1 night in Oct 2024

10/10 Excellent

Paula, Irving

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff. 6 blocks from Malecon
Stayed 1 night in Sep 2024

10/10 Excellent

Adrián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increible

La verdad todo estuvo de maravilla, la cordialidad del recepcionista y su atencion, baños impecables y una habitacion perfecta, la verdad muy recomendado, lugar tranquilo
Stayed 1 night in Jul 2024

6/10 Okay

Edgar

Business traveller, Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

ALFREDO

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel está bien pero el exterior es un poco peligroso
Stayed 3 nights in Jul 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me reservo el comentario , gracias
Stayed 1 night in Jul 2024

10/10 Excellent

Andrea

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe the hotel is great. Staff very cordial
Stayed 2 nights in Jun 2024

10/10 Excellent

Luis, Lawrence

Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Cityzen

Acogedor y agradable para una estadía en el centro de Guayaquil
Stayed 1 night in Mar 2024

10/10 Excellent

Charles Wayne Lacy,, Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Hotel. The staff made my stay one of the best vacations I have ever had. The hotel is in a very convenient location, within walking distance of many sights and shopping. The building itself is full of character including classic woodwork and marble. A very beautiful building. I praise the entire staff for the incredible job they did. I would like to stay here again but I noticed they don't look out that far in advance.
Stayed 4 nights in Feb 2024

6/10 Okay

AREF

Business traveller
Liked: Property conditions & facilities, room comfort
They should ameliorate the breakfast
Stayed 2 nights in Jan 2024

8/10 Good

Josette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Merci Un peu de tout
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente en todo el personal muy atento y la habitación elegante 👍
Stayed 1 night in Jan 2025

8/10 Good

Washington

Stayed 8 nights in Dec 2024

10/10 Excellent

ALEX

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención. Excelentes instalaciones
Stayed 1 night in Dec 2024