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Grand Hotel Guayaquil, an Ascend Collection Hotel

4.0 star property
Family-friendly hotel with free breakfast and health club

Photo gallery for Grand Hotel Guayaquil, an Ascend Collection Hotel

Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers
Property amenity
Breakfast, lunch, dinner served; international cuisine, pool views
Lobby
Coffee shop

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
The current price is AU$117
16 Nov - 17 Nov

Explore the area

View map
Boyaca 1615, Guayaquil, Guayas
  • Place, Malecon 2000
    ‪7 min walk‬
  • Place, San Marino Mall
    ‪5 min drive‬
  • Place, U.S. Consulate General
    ‪10 min drive‬
  • Airport, Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    ‪9 min drive‬

Room options

View all photos for Double Room Superior

1 bedroom, minibar, in-room safe, desk

Double Room Superior

  • 40 sq m
  • Sleeps 2

View all photos for Suite with Living area

1 bedroom, minibar, in-room safe, desk

Suite with Living area

  • 60 sq m
  • Sleeps 2

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Hairdryer
Rainfall showerhead
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(27 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 1 King Bed, Non Smoking

Standard Suite, 1 King Bed, Non Smoking

Standard Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
  • 36 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard

1 bedroom, minibar, in-room safe, desk

Double Room Standard

  • 30 sq m
  • Sleeps 2

View all photos for Double Room Superior

1 bedroom, minibar, in-room safe, desk

Double Room Superior

  • 30 sq m
  • Sleeps 4

View all photos for Double Room Standard with Air Conditioning

1 bedroom, minibar, in-room safe, desk

Double Room Standard with Air Conditioning

  • 30 sq m
  • Sleeps 4

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Hairdryer
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room Standard

1 bedroom, minibar, in-room safe, desk

Triple Room Standard

  • 30 sq m
  • Sleeps 3

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Champagne service
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Champagne service
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Champagne service
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Champagne service
  • Sleeps 2
  • 1 Double Bed

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Champagne service
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Champagne service
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (Upgrade)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Champagne service
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Non Smoking (Upgrade)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Champagne service
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

About the area

Guayaquil

A family-friendly stay in the heart of Guayaquil awaits you at Grand Hotel Guayaquil, an Ascend Collection Hotel. Within steps you'll find Guayaquil Metropolitan Cathedral and Seminario Park. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .The restaurant, La pepa de oro, serves international cuisine and is open for breakfast, lunch and dinner. La Tortuga is the hotel's own bar, serving drinks along with dinner. Enjoy the gym, sauna, kids' swimming pool and pool loungers. 9149 square feet (850 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include a business centre and coworking space. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and spa services. Each morning free breakfast is served. There's also free self parking, along with the convenience of airport drop-off service. .Sights within a 10-minute walk of this 4-property class Downtown Guayaquil hotel include Municipal Palace and Malecon 2000.

What's nearby

  • Malecon 2000 - 7 min walk - 0.6 km
  • Santa Ana Hill - 3 min drive - 1.9 km
  • San Marino Mall - 5 min drive - 3.8 km
  • Guayaquil Convention Center - 7 min drive - 5.3 km
  • U.S. Consulate General - 10 min drive - 7.2 km

Getting around

  • Duran Train Station - 15 min drive
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.) - 19 min drive

Restaurants

  • ‪La Pepa de Oro - ‬1 min walk
  • ‪El Caldero Magico - ‬3 min walk
  • ‪Dulcería La Palma - ‬4 min walk
  • ‪Unicafe - ‬3 min walk
  • ‪Divino Cafe - ‬1 min walk

About this property

Grand Hotel Guayaquil, an Ascend Collection Hotel

Family-friendly hotel with free breakfast and health club
Grand Hotel Guayaquil, an Ascend Collection Hotel offers its guests a kids' pool, an outdoor pool, a health club, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre, 7 meeting rooms, and coworking spaces are available. Event space at this hotel measures 9149 square feet (850 square metres) and includes a conference centre. A rooftop terrace, spa services, and an arcade/games room are also featured at the family-friendly Grand Hotel Guayaquil, an Ascend Collection Hotel. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Guayaquil hotel is smoke free.

  • 1 building
  • 158 guestrooms or units
  • 5 levels
  • 9149 sq ft of conference space
  • 850 sq. m of conference space
  • Built in 1976
  • Buffet breakfast (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Grand Hotel Guayaquil, an Ascend Collection Hotel offers 158 air-conditioned accommodations with minibars and a safe. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include sports massages and massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free 24-hour offsite parking within 150 metres; reservations required
  • Offsite parking; reservations required
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free covered self parking on site
  • Covered valet parking on site (USD 8 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La pepa de oro
  • La Tortuga

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Games
  • Health club
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (9,149 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Braille/raised signage
  • Lift (79 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1976
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 6 per vehicle (maximum occupancy 4)
  • Valet parking fee: USD 8 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hotel Guayaquil
Grand Guayaquil
Guayaquil, Ascend Collection
Grand Hotel Guayaquil, Ascend Hotel Collection Hotel
Grand Hotel Guayaquil an Ascend Hotel Collection Member
Grand Hotel Guayaquil, Ascend Hotel Collection Guayaquil
Grand Hotel Guayaquil, Ascend Hotel Collection Hotel Guayaquil

Frequently asked questions

What is the cancellation policy at Grand Hotel Guayaquil, an Ascend Collection Hotel?

Grand Hotel Guayaquil, an Ascend Collection Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hotel Guayaquil, an Ascend Collection Hotel?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Grand Hotel Guayaquil, an Ascend Collection Hotel on 16 Nov 2025 start from AU$116.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hotel Guayaquil, an Ascend Collection Hotel?

Yep, Grand Hotel Guayaquil, an Ascend Collection Hotel has a free self car park. Additionally there is covered valet parking with in/out privileges for USD 8 per day.

Is there a spa on site at Grand Hotel Guayaquil, an Ascend Collection Hotel?

There's no onsite spa, but this property does offer services like sports massages.

Does Grand Hotel Guayaquil, an Ascend Collection Hotel have a pool?

Yep, and guests love it! Grand Hotel Guayaquil, an Ascend Collection Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 9:00 PM.

What luxury perks are available at Grand Hotel Guayaquil, an Ascend Collection Hotel?

Grand Hotel Guayaquil, an Ascend Collection Hotel features a health club, an outdoor pool and a steam room.

Is Grand Hotel Guayaquil, an Ascend Collection Hotel family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Grand Hotel Guayaquil, an Ascend Collection Hotel is a hit with families.

Does Grand Hotel Guayaquil, an Ascend Collection Hotel serve breakfast?

Yeah, complimentary buffet brekkie is offered daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Grand Hotel Guayaquil, an Ascend Collection Hotel?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Hotel Guayaquil, an Ascend Collection Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hotel Guayaquil, an Ascend Collection Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Grand Hotel Guayaquil, an Ascend Collection Hotel?

No, only service animals are allowed.

Grand Hotel Guayaquil, an Ascend Collection Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 683 out of 974 reviews
Rating 8 - Good. 200 out of 974 reviews
Rating 6 - Okay. 50 out of 974 reviews
Rating 4 - Poor. 9 out of 974 reviews
Rating 2 - Terrible. 32 out of 974 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos, Long Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always like to stay at this Hotel. Excellent service
Stayed 3 nights in Jul 2025

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very lovely great for the price ! Staff was amazing Beds were super comfortable Great location felt safe
Stayed 1 night in Jul 2025

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Always enjoy my stay at this hotel. Love the amenities, location, friendly staff, etc.
Stayed 2 nights in Jul 2025

10/10 Excellent

TIMOTHY, Bangor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Jul 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Will visit again 👍
Stayed 2 nights in Jul 2025

8/10 Good

Marie-Helene, San Juan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I would qualify it as excellent except that the shuttle to return to the airport never made it and we had to take a taxi in a hurry. They didn’t anticipate a city parade!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Duane

Liked: Cleanliness, amenities, property conditions & facilities
Overall it was great! Front desk tried to charge me extra for visiting friends and family on an already paid for accommodation.
Stayed 4 nights in Jul 2025

10/10 Excellent

jehonadab

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. In a convenient location.
Stayed 1 night in Jun 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Dingyuan

Stayed 1 night in Jul 2025

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always enjoy my stay at Grand Hotel.

I always book this hotel when I’m in Guayaquil. The staff is extremely polite and helpful. It is never noisy, nobody slams the doors or yells in the corridors. The breakfast is excellent and their restaurant has a very good a la cart menu. They also have a nice pool, a gym and a sauna up on the 5th floor.
Stayed 1 night in Jul 2025

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, staff was wonderful!!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Soleiman

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 6 nights in Jun 2025

6/10 Okay

Washington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken Window Noisy Bathroom too close to main bed and no air circulation in bathroom
Stayed 1 night in Jun 2025

10/10 Excellent

Beatriz

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nice and clean very organized, the food was delicious about the employees all of them are kind and friendly specially Giannella and Stairon I would like to say thank you very much for your hospitality. I highly recommend the hotel we had a great experience thank you 🤗
Stayed 2 nights in May 2025

10/10 Excellent

Washington

Travelled with family
Liked: Cleanliness
Siempre excelente servicio y muy amables todos
Stayed 1 night in May 2025

10/10 Excellent

Pia

Liked: Cleanliness, amenities, property conditions & facilities
Lindo elegante y tropical
Stayed 1 night in May 2025

10/10 Excellent

Katty

Stayed 2 nights in May 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand hotel has everything you could want in a hotel. The internet was fast and they have computers set up in the lobby of each floor. The gym is small but it has what you need for a good workout. There’s even a steam room/sauna. The rooftop has a game and seating area where you can get a great view of the city. The bar is cozy and inviting. You can sit at the bar, sit at a table, or sit in a booth. The restaurant serves excellent, 5-star quality food at reasonable prices. The breakfast is free and has a huge variety of foods to choose from. The coffee shop is better than Starbucks… ‘nuff said!! The rooms are very nice and clean. No funky smell when you walk in (like so many other hotel rooms). The beds are incredibly comfy. The showers have hot water and good pressure. There is a beautiful church you can tour right behind the hotel but you have to walk a city block to get to it. There is also a park full of iguanas across the street from the church. You can feed them, pet them, and take pictures with them. Overall, I thoroughly enjoyed my stay and will definitely return as well as recommend the Grand Hotel to others hoping to enjoy a relaxing getaway!
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand hotel, staff, restaurant, bar, and coffee shop are all 5 star! I love this place. Everyone was so nice and treated us like VIP’s. Jeremy and Pamela, at the front desk, speak very good English and helped us get checked in as well as get a taxi to take us to the shuttle to get to Cuenca. Daniela served us in the restaurant. She was very attentive and always served us with a smile. Estairon came to our room with a cart and loaded all of our luggage from room to taxi when it was time to leave. We had a 30-minute massage while we were there and it was one of the best I’ve ever had. The pool is beautiful, surrounded by greenery and a few man-made waterfalls for the perfect, peaceful environment. It can be viewed from many of the rooms, as well as the restaurant. The rooms are nicely decorated and included complimentary bottled water. The a/c was ice cold and the showers were good and hot. Great water pressure, too. The bartender makes a really good margarita so do stop in and try one. The coffee shop serves an excellent cappuccino and there are plenty of baked goods waiting to be eaten. There are cakes, cookies, truffles, and more! The free breakfast was top notch, offering a mixture of Ecuadorian and American cuisine. They had ceviche, local fruits, yogurt, granola, ham, cheese, potatoes, eggs, pancakes, sausage, a variety of breads, juice, coffee, and much more I can’t remember. I highly recommend the Grand Hotel and will stay here whenever I’m in Guayaquil.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeffrey P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025