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Hyatt Centric Guatemala City

4.5 star property
Luxury hotel connected to the convention centre in Guatemala City with free parking

Photo gallery for Hyatt Centric Guatemala City

Outdoor pool
Exterior
Restaurant
Exterior
Deluxe Suite, 1 King Bed

Popular amenities

  • Bar
  • Pet-friendly
  • Parking included
  • Free WiFi
The current price is AU$228
includes taxes & fees
16 Aug - 17 Aug

Explore the area

Map
12 Calle 2-25, Zona 10, Guatemala City, 01010
  • Oakland Mall
    ‪9 min walk‬
  • U.S. Embassy in Guatemala
    ‪10 min walk‬
  • La Aurora Zoo
    ‪16 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (Atrium View)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Premium bedding
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed

9.8 out of 10
Exceptional
(30 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Premium bedding
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Premium bedding
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Premium bedding
Blackout curtains
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Single Beds (Atrium View)

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Premium bedding
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Single Beds

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Premium bedding
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

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About the area

Guatemala City

You'll be connected to the convention centre at Hyatt Centric Guatemala City, and within a 20-minute stroll of popular places like U.S. Embassy in Guatemala and La Aurora Zoo. Highlights at this luxury hotel include 3 bars/lounges, a restaurant and an outdoor swimming pool. .The hotel's own poolside bar is a nice place to enjoy a drink. Business amenities include a meeting room and a business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4.5-property class Zona 10 hotel, you'll be 7.2 km (4.5 mi) from Paseo Cayala.

What's nearby

  • Embassy of Mexico in Guatemala - 8 min walk - 0.7 km
  • Oakland Mall - 9 min walk - 0.8 km
  • U.S. Embassy in Guatemala - 10 min walk - 0.8 km
  • La Aurora Zoo - 16 min walk - 1.4 km
  • Paseo Cayala - 5 min drive - 3.2 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 14 min drive

Restaurants

  • ‪San Martín - ‬1 min walk
  • ‪TGI Fridays - ‬1 min walk
  • ‪Tgi Friday's Avia - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Applebee's - ‬1 min walk

About this property

Hyatt Centric Guatemala City

Luxury hotel connected to the convention centre in Guatemala City with free parking
Hyatt Centric Guatemala City offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hyatt Centric Guatemala City. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free self parking is available.

This 4.5-star Guatemala City hotel is smoke free.

  • 138 guestrooms or units
  • 3 bars or lounges
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue
Hyatt Centric Guatemala City offers 138 air-conditioned accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Televisions come with digital channels.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hairdryers can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

Exterior

Wyndham Garden Guatemala City

  • Hot tub
  • Breakfast included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,489 reviews
The price is AU$181
includes taxes & fees
15 Aug - 16 Aug
Wyndham Garden Guatemala City

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 21.32 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 122 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 21.32 per person
  • Airport shuttle fee: USD 16.25 per vehicle (maximum occupancy 3)
  • Pet fee: USD 122 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City
Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City Guatemala City
Hyatt Centric Guatemala City Hotel Guatemala City

Frequently asked questions

What is the cancellation policy at Hyatt Centric Guatemala City?

Hyatt Centric Guatemala City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Centric Guatemala City?

As of 3 Aug 2025, prices found for a 1-night stay for 2 adults at Hyatt Centric Guatemala City on 16 Aug 2025 start from AU$228.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Centric Guatemala City?

Yep, Hyatt Centric Guatemala City has a free self car park.

Does Hyatt Centric Guatemala City have a pool?

Hyatt Centric Guatemala City has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Is Hyatt Centric Guatemala City family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Centric Guatemala City is a hit with families.

Does Hyatt Centric Guatemala City serve breakfast?

You bet, buffet brekkie is offered daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hyatt Centric Guatemala City?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hyatt Centric Guatemala City?

Yep, they've got a poolside bar and an onsite restaurant.

What time are check-in & check-out at Hyatt Centric Guatemala City?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hyatt Centric Guatemala City?

Cats and dogs are welcome at Hyatt Centric Guatemala City, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 18 kg per pet.

Hyatt Centric Guatemala City Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 596 out of 717 reviews
Rating 8 - Good. 68 out of 717 reviews
Rating 6 - Okay. 28 out of 717 reviews
Rating 4 - Poor. 13 out of 717 reviews
Rating 2 - Terrible. 12 out of 717 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lizette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful. The pool area is amazing. The breakfast buffet is perfect. The beds are super comfortable. Loved this place.
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff! Amazing hotel! Highly recommend
Stayed 1 night in Apr 2025

8/10 Good

Maximilian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property is what you can expect from A Hyatt Centric. Overall building feels little dated. Specially rooms look used. But bellboy was great and made my stay really great by helping me pack some bulky items. will not forget the hotel because of the bellboy!
Stayed 1 night in Apr 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an outstanding experience, the staff was the best part of the stay, very helpful and friendly.
Stayed 5 nights in Apr 2025

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service.
Stayed 1 night in Apr 2025

10/10 Excellent

Tolentino

Stayed 1 night in Apr 2025

2/10 Terrible

Rodrigo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene un bar en el último nivel el cual el volumen es excesivo y por más que se solicitó se bajara para poder dormir no lo hicieron! La segunda noche mejor optamos por irnos a las 10pm… el hotel nunca ofreció una disculpa o solución!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5-Stars

Great stay with an amazing view and attentive staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Edwin, Marco Island

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent pool service and view!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Lynn, Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Sarah

Stayed 2 nights in Mar 2025

10/10 Excellent

luis carlos

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien.
Stayed 1 night in Mar 2025

6/10 Okay

Taina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I’ve traveled a lot the pyramids the volcano was nice but the food horrible, atmosphere not pretty and the constant smell of sewer was enough for me to say I’ll never return!
Stayed 5 nights in Feb 2025

10/10 Excellent

Rony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Darcie

Stayed 1 night in Feb 2025

10/10 Excellent

Joy

Great hotel in Zone 10.

A modern well appointed, comfortable hotel in Zone 10. The food is great, the staff so friendly and helpful and the roof top bar/ swimming pool is a delight. The hotel is in a smart, safe area in close walking distance to bars, restaurants and shops.
Stayed 3 nights in Feb 2025

4/10 Poor

nurit

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gabriel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Juan, Panama

Stayed 2 nights in Jan 2025

10/10 Excellent

Bianca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service always
Stayed 1 night in Feb 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in zone 10

A comfortable stay in a modern , well priced hotel in zone 10 near to shops and restaurants. Staff are extremely attentive and friendly. Lively roof top bar and swimming pool. Ideal after sight seeing.
Stayed 3 nights in Jan 2025

10/10 Excellent

Stephan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel , nice staff , good rooms
Stayed 2 nights in Jan 2025

10/10 Excellent

Adrienne

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely the best hotel in Guatemala City. Rooftop pool and restaurant, amazing gym, all rooms are beautiful with great amenities.
Stayed 1 night in Oct 2024

10/10 Excellent

Patrick

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
All the staff went above and beyond for my family. This was the best customer service I've ever received from any hotel. 10 out of 10 recommend!
Stayed 4 nights in Oct 2024