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Hyatt Centric Guatemala City

Photo gallery for Hyatt Centric Guatemala City

Exterior
Restaurant
Restaurant
3 bars/lounges, poolside bar
Outdoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$226
includes taxes & fees
20 June - 21 June

Explore the area

View map
12 Calle 2-25, Zona 10, Guatemala City, 01010
  • Place, Avenida La Reforma
    ‪3 min walk‬
  • Place, Oakland Mall
    ‪9 min walk‬
  • Place, Embassy of Mexico in Guatemala
    ‪10 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (Atrium View)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Single Beds (Atrium View)

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed

9.8 out of 10
Exceptional
(35 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Single Beds

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 King Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for twin Room with Atrium View

Premium bedding, minibar, in-room safe, individually decorated

twin Room with Atrium View

  • Sleeps 4
  • Free Wi-Fi

View all photos for King Room

Premium bedding, minibar, in-room safe, individually decorated

King Room

  • Sleeps 2
  • Free Wi-Fi

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Holiday Inn Guatemala City by IHG

Zona 10
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 1,008 reviews
The price is AU$165
includes taxes & fees
13 June - 14 June
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About the area

Guatemala City

You'll be connected to the convention centre at Hyatt Centric Guatemala City, and within a short 5-minute stroll of Avia Mall and The Village Shopping Center. Highlights at this luxury hotel include 3 bars/lounges, a restaurant and an outdoor swimming pool. .The hotel's own poolside bar is a nice place to enjoy a drink. Business amenities include a meeting room and a business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 4.5-property class Zona 10 hotel include Paseo Cayala and U.S. Embassy in Guatemala.

What's nearby

  • Avia Mall - 1 min walk - 0.1 km
  • Plaza Fontabella Shopping Center - 2 min walk - 0.2 km
  • Avenida La Reforma - 3 min walk - 0.3 km
  • Oakland Mall - 9 min walk - 0.8 km
  • Embassy of Mexico in Guatemala - 10 min walk - 0.8 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 14 min drive

Restaurants

  • ‪San Martín - ‬1 min walk
  • ‪Zielo - ‬1 min walk
  • ‪Applebee's - ‬1 min walk
  • ‪PF Changs Guatemala - ‬1 min walk
  • ‪TGI Fridays - ‬1 min walk

About this property

Hyatt Centric Guatemala City

Hyatt Centric Guatemala City offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hyatt Centric Guatemala City. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free self parking is available.

This 4.5-star Guatemala City hotel is smoke free.

  • 138 guestrooms or units
  • 3 bars or lounges
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue
Hyatt Centric Guatemala City offers 138 air-conditioned accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Televisions come with digital channels.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hairdryers can be requested.

Similar properties

Exterior
Wyndham Garden Guatemala City
Zona 10
  • Spa pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 1,846 reviews
The price is AU$166
includes taxes & fees
28 June - 29 June
Wyndham Garden Guatemala City

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 21.32 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 122 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 21.32 per person
  • Airport shuttle fee: USD 16.25 per vehicle (maximum occupancy 3)
  • Pet fee: USD 122 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City
Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City Guatemala City
Hyatt Centric Guatemala City Hotel Guatemala City

Frequently asked questions

What is the cancellation policy at Hyatt Centric Guatemala City?

Hyatt Centric Guatemala City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Centric Guatemala City?

As of 2 June 2026, prices found for a 1-night stay for 2 adults at Hyatt Centric Guatemala City on 20 June 2026 start from AU$226, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Centric Guatemala City?

Yep, Hyatt Centric Guatemala City has a free self car park.

Does Hyatt Centric Guatemala City have a pool?

Hyatt Centric Guatemala City has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Is Hyatt Centric Guatemala City family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Centric Guatemala City is a hit with families.

Does Hyatt Centric Guatemala City serve breakfast?

You bet, buffet brekkie is offered daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hyatt Centric Guatemala City?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hyatt Centric Guatemala City?

Yep, they've got a poolside bar and an onsite restaurant.

What time are check-in & check-out at Hyatt Centric Guatemala City?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hyatt Centric Guatemala City?

Cats and dogs are welcome at Hyatt Centric Guatemala City, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 18 kg per pet.

Hyatt Centric Guatemala City Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 748 out of 900 reviews
Rating 8 - Good. 85 out of 900 reviews
Rating 6 - Okay. 35 out of 900 reviews
Rating 4 - Poor. 16 out of 900 reviews
Rating 2 - Terrible. 16 out of 900 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sebastian

Stayed 1 night in Feb 2026

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel so much! It’s gorgeous, The food is fantastic. Everyone is so kind and helpful. The rooms are beautifully designed, very comfortable and have everything I wanted.
Stayed 1 night in Mar 2026

10/10 Excellent

Yandy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Gym was well equipped. The rooms were decently sized and clean. Hotel is modern and the staff is very polite. Didn’t use the pool but did check it out and it looked great as well. Would stay here again.
Stayed 2 nights in Feb 2026

2/10 Terrible

Uriel

Disliked: Cleanliness, amenities, property conditions & facilities
4 night stay was cut short to one night only for business reasons - upon check in I informed front desk of change. Hotel refused to refund any portion because I had checked in. Had I cancelled without checking in I would have received a partial refund. So why allow me to check in at all?
Stayed 3 nights in Feb 2026

2/10 Terrible

Renato

Stayed 4 nights in Feb 2026

10/10 Excellent

Gabriel

Stayed 2 nights in Feb 2026

10/10 Excellent

Sharon

Buen servicio personal amable todo limpio
Stayed 4 nights in Feb 2026

10/10 Excellent

Ángel

Stayed 4 nights in Feb 2026

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2026

10/10 Excellent

María Bárbara

Stayed 3 nights in Feb 2026

10/10 Excellent

Rony

Stayed 1 night in Feb 2026

10/10 Excellent

Christian

Travelled with family
Very clean
Stayed 1 night in Jan 2026

10/10 Excellent

YESSICA

Travelled with family
Liked: Cleanliness, staff & service, amenities
Well serviced and clean
Stayed 1 night in Feb 2026

10/10 Excellent

Flavio

Stayed 2 nights in Jan 2026

10/10 Excellent

Joseph, Somerville

Stayed 1 night in Feb 2026

2/10 Terrible

Mario

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
I didn’t feel welcome at this hotel. Upon to my arrival, there was no bellboy to help with luggage. Se unity guard helped us to bring luggage to the elevator. While waiting for the room the bellboy showed up. He was traitor make conversation by asking a bunch of questions. Help desk clerk (Sandy) processed my check in and told me to wait 10 minutes and left. Somebody else arrived and started helpings other guests. Fifteen minutes later, he asked me if I needed any assistance. I told him I was waiting for my room. He asked me for my identification and my wife’s ID so he could complete the check in. The bed sheets looked all worn out. It seems to be like the hotel is more for people who work in the area rather than family oriented.
Stayed 3 nights in Feb 2026

10/10 Excellent

Alexis, Ciudad de Mexico

Stayed 4 nights in Feb 2026

10/10 Excellent

Salomon

Liked: Cleanliness, staff & service, amenities
Excellent location, Cortes’s staff, beautiful installations, good wifi, shower, gym, just an excellent combination for an enjoyable stay.
Stayed 5 nights in Jan 2026

10/10 Excellent

Laurie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, a variety of amenities
Stayed 3 nights in Jan 2026

10/10 Excellent

Alexander

Stayed 1 night in Jan 2026

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 1 night in Dec 2025

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very friendly staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my new go to spot in Guatemala. Amazing rooms, and a museum inside the hotel which doesn’t disappoint. If you want to check out some cool Mayan history. Also an amazing bar, and the views from the roof top infinity pool are the best that I’ve seen in Guatemala. Make sure to check out the bath robes too!
Stayed 1 night in Jan 2026

10/10 Excellent

JOSE

Stayed 1 night in Jan 2026

10/10 Excellent

Alexander

Stayed 6 nights in Jan 2026