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Balcones del lago

Property class: 2

Photo gallery for Balcones del lago

Classic Studio, Balcony, Lake View
A modern bathroom with a toilet, a sink, and a glass shower enclosure.
A room with wooden ceiling and large windows overlooking a river and hills.
A room with a bed, a window with a view of palm trees, and a potted plant on a wooden stool.
A corner with a wooden stool holding a terracotta pot with a plant, a wooden bench, and a potted plant on the floor.

Popular amenities

  • Free Wi-Fi
  • Breakfast available

Explore the area

View map
2 Cl. 31, Guatapé, Antioquia, 053847
  • Place, Peñol-Guatapé Reservoir
    ‪1 min walk‬
  • Place, Plazoleta de los zocalos
    ‪2 min walk‬
  • Place, Calle del Recuerdo
    ‪2 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪139 min drive‬

Room options

View all photos for Comfort Room, Balcony, Lake View

A bedroom with a large bed, a small table with a plant, and a view through a large window.

Comfort Room, Balcony, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Guatapé

At Balcones del lago you'll be within steps of Peñol-Guatapé Reservoir and Guatapé Dam Boardwalk. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers tour/ticket assistance and a communal living room. Local cuisine breakfast is available daily between 7:00 AM and 10:00 AM. .Near this Guatapé hotel, you'll find Rock of Guatapé.

What's nearby

  • Peñol-Guatapé Reservoir - 1 min walk - 0.1 km
  • Plazoleta de los zocalos - 2 min walk - 0.2 km
  • Calle del Recuerdo - 2 min walk - 0.2 km
  • Guatapé Dam Boardwalk - 2 min walk - 0.2 km
  • Rock of Guatapé - 25 min drive - 12.1 km

Getting around

  • Medellín (MDE-José María Córdova Intl.) - 97 min drive

Restaurants

  • ‪ParadorTuristico La Casa del Café - ‬9 min drive
  • ‪Pier 72 Restaurante - ‬12 min drive
  • ‪San Tropel Charcutería Bar - ‬2 min walk
  • ‪Restaurante El Malecón - ‬4 min walk
  • ‪El Bacchanal - ‬2 min walk

About this property

Balcones del lago

Balcones del lago offers its guests tour/ticket assistance and a communal living room. The front desk is open around the clock.

This Guatapé hotel is smoke free.

  • 3 guestrooms or units
  • Breakfast available (surcharge)
  • Tour and ticket information
  • No smoking on site
Balcones del lago offers 3 accommodations. Cable televisions are provided. This Guatapé hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • No on-site parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: COP 10,000 for adults and COP 10,000 for children

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Communal living room
  • Smoking not allowed

Room amenities

Entertainment

  • TV with cable channels

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 21 January 2026 to 20 January 2028 (dates subject to change).

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately COP 10000 for adults and from COP 10000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts cash.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Balcones del lago Hotel
Balcones del lago Guatapé
Balcones del lago Hotel Guatapé

Frequently asked questions

What is the cancellation policy at Balcones del lago?

Balcones del lago offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Balcones del lago serve breakfast?

Yep, local cuisine breakfast is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Balcones del lago?

No, Balcones del lago does not offer an airport shuttle service.

What time are check-in & check-out at Balcones del lago?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Balcones del lago?

No, pets are not allowed.