6/10 Okay
Mauricio
Business traveller
30 Apr 2025
Liked: Cleanliness, staff & service
Disappointing Pattern Despite a Great Location
I’ve stayed at this hotel twice, and while I initially had a generally positive impression—thanks to its great location and overall comfort—both stays were disrupted in the exact same way, which unfortunately changes my overall recommendation.
During my first visit, everything went smoothly until the last few nights, when a large group of teenagers arrived. They were yelling, playing with a ball in the hallways, and running through the corridors late at night. Resting became nearly impossible. I reported the issue to the front desk, but nothing was done to address the situation.
Despite this, I decided to give the hotel another try, thinking it was just a one-time inconvenience. Unfortunately, the same thing happened again. During my second stay, another large group—apparently a youth soccer team—checked in (at least two buses), and once again the noise levels were completely disruptive. The exact same scenario unfolded: loud noise, running in the hallways, and no resolution from hotel staff.
At this point, it seems this is not a one-off issue but a recurring pattern, likely due to the hotel regularly hosting youth sports teams. If you’re looking for a place to truly rest, this may not be the right choice.
It’s disappointing to write this, because I genuinely liked the hotel and its location. But I wish someone had warned me—so I’m writing this in case it helps future guests set expectations.
Mauricio
Stayed 2 nights in Apr 2025