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Krystal Urban Guadalajara

Property class: 3.5

Photo gallery for Krystal Urban Guadalajara

A modern hotel entrance with a glass facade, outdoor seating area, and a staircase leading to the lobby.
A spacious lobby with a high ceiling, a central seating area, and a large bookshelf.
A modern hotel room with a large bed, a desk, and a chair. There is a view of the city through large windows.
A modern interior with a central escalator, glass panels on the walls, and a patterned ceiling.
A modern building with a glass facade and a sign reading "KRYSTAL URBAN."

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is AU$122
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
Av. Lopez Cotilla 2077, Arcos Vallarta, Guadalajara, JAL, 44130
  • Place, Los Arcos de Guadalajara
    ‪7 min walk‬
  • Place, Minerva Roundabout
    ‪10 min walk‬
  • Place, Applicant Service Center
    ‪14 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪57 min drive‬

Room options

View all photos for Standard Room

A modern hotel room with a large bed, wooden headboard, and a dark wall with bokeh lights.

Standard Room

9.0 out of 10
Wonderful
(58 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

A hotel room with two beds, a nightstand with a phone and a lamp, and a cityscape view through sheer curtains.

Standard Double Room

9.2 out of 10
Wonderful
(101 reviews)
  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

A modern hotel room with a large bed, wooden headboard, and a dark wall with bokeh lights.

Junior Suite, 2 Double Beds

9.0 out of 10
Wonderful
(18 reviews)
  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Guadalajara

Krystal Urban Guadalajara puts you in the centre of Guadalajara, 0.8 km (0.5 mi) from Minerva Roundabout and 3 km (1.9 mi) from US Consulate General Guadalajara. Highlights at this hotel include a restaurant, free self-parking and a 24-hour gym. .For a drink, you can stop by the hotel's own lounge bar. Meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 7 AM and noon. .With a stay at this 3.5-property class Zona Minerva hotel, you'll be 3.2 km (2 mi) from Expo Guadalajara and 3.7 km (2.3 mi) from Guadalajara Cathedral.

What's nearby

  • Los Arcos de Guadalajara - 7 min walk - 0.6 km
  • Minerva Roundabout - 10 min walk - 0.9 km
  • Applicant Service Center - 14 min walk - 1.2 km
  • Avienda Chapultepec - 19 min walk - 1.6 km
  • Midtown Jalisco - 6 min drive - 2.7 km

Getting around

  • Mexicaltzingo Station - 4 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 46 min drive

Restaurants

  • ‪Café P’al Real - ‬1 min walk
  • ‪Royal Yak - ‬2 min walk
  • ‪Chili's Grill & Bar - ‬3 min walk
  • ‪Super Salads - ‬1 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Krystal Urban Guadalajara

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly Krystal Urban Guadalajara. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Guadalajara hotel.

  • 1 building
  • 140 guestrooms or units
  • 14 levels
  • Conference rooms
  • Built in 2015
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Krystal Urban Guadalajara offers 140 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Guadalajara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: MXN 305 for adults and MXN 218 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in fee: MXN 400
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 305 for adults and from MXN 218 for children
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara
Krystal Urban Hotel
Krystal Urban
Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara Guadalajara
Krystal Urban Guadalajara Hotel Guadalajara

Frequently asked questions

What is the cancellation policy at Krystal Urban Guadalajara?

Krystal Urban Guadalajara offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Krystal Urban Guadalajara?

As of 22 Oct 2026, prices found for a 1-night stay for 2 adults at Krystal Urban Guadalajara on 16 Nov 2026 start from AU$122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Krystal Urban Guadalajara?

Yep, Krystal Urban Guadalajara has a free self car park.

Does Krystal Urban Guadalajara serve breakfast?

Yep, buffet brekkie is served daily from 7 AM to noon.

Is there a free airport shuttle available at Krystal Urban Guadalajara?

No, Krystal Urban Guadalajara does not offer an airport shuttle service.

Is there a bar or restaurant at Krystal Urban Guadalajara?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Krystal Urban Guadalajara?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Krystal Urban Guadalajara?

No, pets are not allowed.

Krystal Urban Guadalajara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1196 out of 1635 reviews
Rating 8 - Good. 261 out of 1635 reviews
Rating 6 - Okay. 106 out of 1635 reviews
Rating 4 - Poor. 33 out of 1635 reviews
Rating 2 - Terrible. 39 out of 1635 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff and good location.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, Friendly staff and good location
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great location
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s right across Centro Magno
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient stay, kept our luggage after checkout to make the time before going to the airport more convenient
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Awesome hotel
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent service, location and amenities. Thank you for a very pleasant stay.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Quite and safe location .
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really great. They offered the VIP benefits without having to ask. They also read the special request I wrote prior to arriving, so everything was super smooth when checking in! The hotel itself is located at our favorite area in Guadalajara. The room was spacious and comfortable.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Clean Room and Good location.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service the personnel and the cleaning room were unique
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
It was clean and in a perfect spot to go everywhere. The service was awesome.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Fantastic underground parking lot underneath the hotel with great security.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Property conditions & facilities
staff was very courteous. Especially the concierge who was very helpful and super friendly
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the property well kept.
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Excelente
Stayed 1 night in Mar 2026