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Krystal Urban Guadalajara

3.5 star property

Photo gallery for Krystal Urban Guadalajara

Property entrance
Interior detail
Lobby sitting area
Exterior
In-room safe, individually decorated, individually furnished, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$165
includes taxes & fees
24 May - 25 May

Explore the area

View map
Av. Lopez Cotilla 2077, Arcos Vallarta, Guadalajara, JAL, 44130
  • Place, Minerva Roundabout
    ‪10 min walk‬
  • Place, Applicant Service Center
    ‪12 min walk‬
  • Place, Avienda Chapultepec
    ‪17 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪58 min drive‬

Room options

View all photos for Standard Room

In-room safe, individually decorated, individually furnished, desk

Standard Room

9.0 out of 10
Wonderful
(56 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished, desk

Standard Double Room

9.0 out of 10
Wonderful
(88 reviews)
  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Junior Suite, 2 Double Beds

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Guadalajara

Krystal Urban Guadalajara puts you in the centre of Guadalajara, 0.8 km (0.5 mi) from Minerva Roundabout and 3 km (1.9 mi) from US Consulate General Guadalajara. Highlights at this hotel include a restaurant, free self-parking and a 24-hour gym. .For a drink, you can stop by the hotel's own lounge bar. Meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 7 AM and noon. .With a stay at this 3.5-property class Zona Minerva hotel, you'll be 3.2 km (2 mi) from Expo Guadalajara and 3.7 km (2.3 mi) from Guadalajara Cathedral.

What's nearby

  • Los Arcos de Guadalajara - 7 min walk - 0.6 km
  • Minerva Roundabout - 10 min walk - 0.9 km
  • Applicant Service Center - 12 min walk - 1.1 km
  • Avienda Chapultepec - 17 min walk - 1.5 km
  • US Consulate General Guadalajara - 7 min drive - 2.7 km

Getting around

  • Mexicaltzingo Station - 4 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 46 min drive

Restaurants

  • ‪Café P’al Real - ‬1 min walk
  • ‪Royal Yak - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Super Salads - ‬1 min walk
  • ‪Restaurant IRORI Guadalajara - ‬1 min walk

About this property

Krystal Urban Guadalajara

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly Krystal Urban Guadalajara. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Guadalajara hotel.

  • 1 building
  • 140 guestrooms or units
  • 14 levels
  • Conference rooms
  • Built in 2015
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Krystal Urban Guadalajara offers 140 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Guadalajara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: MXN 305 for adults and MXN 218 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM

Early check-in subject to availability

Early check-in fee: MXN 400

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Late check-out fee: MXN 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 305 for adults and from MXN 218 for children
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Krystal Urban Guadalajara Hotel

Krystal Urban Guadalajara

Krystal Urban Hotel

Krystal Urban

Krystal Urban Guadalajara Hotel

Krystal Urban Guadalajara Guadalajara

Krystal Urban Guadalajara Hotel Guadalajara

Frequently asked questions

What is the cancellation policy at Krystal Urban Guadalajara?

Krystal Urban Guadalajara offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Krystal Urban Guadalajara?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at Krystal Urban Guadalajara on 24 May 2026 start from AU$165, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Krystal Urban Guadalajara?

Yep, Krystal Urban Guadalajara has a free self car park.

Does Krystal Urban Guadalajara serve breakfast?

Yep, buffet brekkie is served daily from 7 AM to noon.

Is there a free airport shuttle available at Krystal Urban Guadalajara?

No, Krystal Urban Guadalajara does not offer an airport shuttle service.

Is there a bar or restaurant at Krystal Urban Guadalajara?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Krystal Urban Guadalajara?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Krystal Urban Guadalajara?

No, pets are not allowed.

Krystal Urban Guadalajara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1122 out of 1588 reviews
Rating 8 - Good. 272 out of 1588 reviews
Rating 6 - Okay. 119 out of 1588 reviews
Rating 4 - Poor. 34 out of 1588 reviews
Rating 2 - Terrible. 41 out of 1588 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Fabiola

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quite and safe location .
Stayed 2 nights in Jan 2026

10/10 Excellent

Jonathan

Stayed 2 nights in Feb 2026

8/10 Good

JUDITH, Irvine

Travelled with family
Liked: Cleanliness, amenities
The staff were friendly, and the room was clean. The only thing I was a little scared of was the shaking when using the elevator. I hope they fix it soon. Also, there was a slight smell of cigarette smoke throughout the building. It probably came from outside.
Stayed 2 nights in Jan 2026

10/10 Excellent

Luis

Stayed 1 night in Jan 2026

10/10 Excellent

JOSE

Stayed 1 night in Jan 2026

10/10 Excellent

Magali

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great location
Stayed 2 nights in Jan 2026

6/10 Okay

Mark

Travelled with group
Limited on-site eating options, inattentive staff, dates rooms.
Stayed 4 nights in Jan 2026

10/10 Excellent

Guillermina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent service, location and amenities. Thank you for a very pleasant stay.
Stayed 5 nights in Dec 2025

10/10 Excellent

Jose

Stayed 1 night in Jan 2026

10/10 Excellent

Alberto

Stayed 2 nights in Dec 2025

10/10 Excellent

Marco Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es muy buen hotel y en una excelente zona
Stayed 3 nights in Dec 2025

4/10 Poor

Hector

Travelled with group
Disliked: Cleanliness, property conditions & facilities
La habitación tenía mucho cabello y polvo. Me he hospedado un par de veces antes en este hotel pero esta vez sí decepcionó bastante la limpieza.
Stayed 2 nights in Dec 2025

10/10 Excellent

Fatima Fabiola

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Dec 2025

6/10 Okay

Tessie Jennifer

Travelled with partner
Disliked: Amenities
Its an okay hotel should be 2-3 stars not 4. Our room had mold no fridge our AC would randomly stop working the rooms are worn out and not kept up with.
Stayed 5 nights in Dec 2025

2/10 Terrible

Mario

Travelled with family
1 hour for a soup and when I got it was no flavor just boiled water
Stayed 3 nights in Dec 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I have to say Isaiah may a great impression remembering me and my wife from out past visits . He greeted us with a warm welcome to the hotel while helping immediately to unload our luggage and bags for us to check in . I have to say regardless of us being long long time clients with Krystal . This hotel overall is great from start to finish . I have to say room was very clean like always . Alondra was very helpful too my helping book my ride to the airport. Thanks for the awesome stay and hospitality.
Stayed 1 night in Jan 2026

10/10 Excellent

Don, Henderson

Stayed 1 night in Dec 2025

10/10 Excellent

Manuel

Stayed 4 nights in Dec 2025

10/10 Excellent

Jose

Stayed 3 nights in Nov 2025

10/10 Excellent

PEDRO S

Stayed 2 nights in Dec 2025

4/10 Poor

Heriberto

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Room was ok, spacious. It was a bit dirty when we received it. we found some hair sittinf in the shower also the sink appeared to be clogged. The nd the carpet on the hallways are very dirty. I used to stay here before but unfortunately not recommended anymore.
Stayed 1 night in Dec 2025

10/10 Excellent

Ramon

Stayed 6 nights in Sep 2025

8/10 Good

María Isabel Mardueño

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El hotel estuvo espectacular, bonita vista desde la habitación, buen precio, cerca de muy buenos restaurantes, muy céntrico, enfrente de una hermosa plaza comercial. Lo recomiendo mucho y definitivo me volvería a hospedar aquí. El staff fue muy bueno, tuvimos problemas con el aire acondicionado de la habitación, no enfriaba, y nos cambiaron de habitación.
Stayed 2 nights in Dec 2025

10/10 Excellent

Severo

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025