Hotel Riu Plaza Guadalajara

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for Hotel Riu Plaza Guadalajara

Rooftop terrace
Reception
Free minibar items, in-room safe, desk, iron/ironing board
Terrace/patio
Front of property

Popular amenities

  • Bar
  • Parking available
The current price is AU$202
includes taxes & fees
17 Aug - 18 Aug

Explore the area

Map
Av. Lopez Mateos 830 Col. Chapalita, Guadalajara, JAL, 44500
  • Minerva Roundabout
    ‪14 min walk‬
  • Expo Guadalajara
    ‪19 min walk‬
  • US Consulate General Guadalajara
    ‪3 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪22 min drive‬

Room options

Family Room, 2 Single Beds, Executive Level (MX)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Ceiling fan
Hairdryer
Eco-friendly toiletries
Private bathroom
Free bottled water
  • 47 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Room (Hotwire ROH)

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Ceiling fan
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Double Beds

Deluxe Room, 1 King Bed (MX)

9.4 out of 10
Exceptional
(79 reviews)

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Ceiling fan
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Single Beds, Executive Level (MX)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Ceiling fan
Hairdryer
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

Family Room, 1 King Bed, Executive Level (MX)

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Ceiling fan
Hairdryer
Eco-friendly toiletries
Private bathroom
Free bottled water
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds

9.4 out of 10
Exceptional
(63 reviews)

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Ceiling fan
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

Family Room, 2 Single Beds

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Ceiling fan
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 47 sq m
  • Sleeps 4
  • 2 Single Beds

Family Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Ceiling fan
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, Executive Level

8.4 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Ceiling fan
Hairdryer
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Single Beds, Executive Level

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Ceiling fan
Hairdryer
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

Senior Suite, 1 King Bed (Crown Level Access)

9.4 out of 10
Exceptional
(24 reviews)

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Separate bedroom
Ceiling fan
Hairdryer
Eco-friendly toiletries
  • 71 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed, Executive Level

9.8 out of 10
Exceptional
(23 reviews)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Ceiling fan
Hairdryer
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Single Beds, Executive Level

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Ceiling fan
Hairdryer
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 47 sq m
  • Sleeps 3
  • 2 Single Beds

Senior Suite, 1 King Bed (MX Crown Level Access)

9.8 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Separate bedroom
Ceiling fan
Hairdryer
Eco-friendly toiletries
  • 71 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(130 reviews)

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Ceiling fan
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed (MX)

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Ceiling fan
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed (MX)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Separate bedroom
Ceiling fan
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 121 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Separate bedroom
Ceiling fan
Hairdryer
Eco-friendly toiletries
Bathrobes
  • 121 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Executive Level (MX)

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Ceiling fan
Hairdryer
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Single Beds (MX)

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Ceiling fan
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 47 sq m
  • Sleeps 4
  • 2 Single Beds

Deluxe Room, 2 Single Beds (MX)

9.4 out of 10
Exceptional
(73 reviews)

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Ceiling fan
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

Quadruple Room Executive

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Quadruple Room Executive

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed

Quadruple Room Executive

  • Sleeps 3
  • 2 Double Beds

Room Deluxe

  • Sleeps 2
  • 1 King Bed

Room Deluxe

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room Deluxe

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Room Deluxe

  • Sleeps 4
  • 2 Double Beds

Suite Presidential With Street View

  • Sleeps 2
  • 1 King Bed

Room Executive With View

  • Sleeps 2
  • 2 Double Beds

Suite Presidential With Street View

  • Sleeps 2
  • 1 Queen Bed

Room Deluxe

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Room Deluxe

  • Sleeps 2
  • 2 Double Beds

Room Deluxe

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

Room Deluxe

  • Sleeps 2
  • 1 King Bed

Quadruple Room Executive

  • Sleeps 3
  • 2 Double Beds

Suite Premium

  • Sleeps 2
  • 1 King Bed

Suite Premium

  • Sleeps 2
  • 1 King Bed

Room Executive

  • Sleeps 2
  • 1 Double Bed

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About the area

Guadalajara

A luxury stay in the heart of Guadalajara awaits you at Hotel Riu Plaza Guadalajara. Within a 30-minute stroll, you'll find Minerva Roundabout and Expo Guadalajara. Highlights at this Art Deco hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Moonliz can include massages, facials and mani/pedis. The restaurant, Decapolis, is open for breakfast and lunch. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of valet parking. .With a stay at this 5-property class Zona Expo hotel, you'll be 1.9 km (1.2 mi) from World Trade Center and 3 km (1.9 mi) from US Consulate General Guadalajara.

What's nearby

  • Minerva Roundabout - 14 min walk - 1.2 km
  • Expo Guadalajara - 19 min walk - 1.6 km
  • Avienda Chapultepec - 2 min drive - 2.7 km
  • Plaza del Sol - 3 min drive - 2.7 km
  • US Consulate General Guadalajara - 3 min drive - 2.7 km

Getting around

  • Mexicaltzingo Station - 4 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 31 min drive

Restaurants

  • ‪Hotel RIU Plaza Guadalajara - ‬2 min walk
  • ‪The Chardonnay - ‬1 min walk
  • ‪Decapolis - ‬1 min walk
  • ‪Dreams Lobby Bar - ‬1 min walk
  • ‪Black Coffee Gallery by Yuri Zatarain - ‬5 min walk

About this property

Hotel Riu Plaza Guadalajara

Luxury hotel with 2 restaurants and full-service spa
Hotel Riu Plaza Guadalajara offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A rooftop terrace, spa services, and multilingual staff are also featured at the luxury Hotel Riu Plaza Guadalajara. For a fee, parking is available.

This Art Deco Guadalajara hotel is smoke free.

  • 1 building
  • 550 guestrooms or units
  • 40 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2011
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Riu Plaza Guadalajara offers 550 air-conditioned accommodations with minibars (stocked with some free items) and a safe. 32-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Moonliz. Services include facials, body treatments and manicures and pedicures. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 90 per day)
  • Valet parking on site (MXN 150 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chardonnay
  • Decapolis

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • 20 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (114 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (110 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 40 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Plaza Guadalajara

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 90 per day
  • Valet parking fee: MXN 150 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Riu Plaza Guadalajara
Riu Plaza Guadalajara
RIU Plaza Guadalajara Hotel
RIU Plaza
Riu Plaza Guadalajara
Hotel Riu Plaza Guadalajara Hotel
Hotel Riu Plaza Guadalajara Guadalajara
Hotel Riu Plaza Guadalajara Hotel Guadalajara

Frequently asked questions

What is the cancellation policy at Hotel Riu Plaza Guadalajara?

Hotel Riu Plaza Guadalajara offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Riu Plaza Guadalajara?

As of 2 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Plaza Guadalajara on 17 Aug 2025 start from AU$202.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Riu Plaza Guadalajara?

Yep, Hotel Riu Plaza Guadalajara has a self car park for MXN 90 per day.

Is there a spa on site at Hotel Riu Plaza Guadalajara?

Yep, Moonliz is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does Hotel Riu Plaza Guadalajara have a pool?

Hotel Riu Plaza Guadalajara has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Hotel Riu Plaza Guadalajara?

Hotel Riu Plaza Guadalajara features a full-service spa, an outdoor pool and 2 restaurants.

Is there a free airport shuttle available at Hotel Riu Plaza Guadalajara?

No, Hotel Riu Plaza Guadalajara does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Plaza Guadalajara?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Plaza Guadalajara?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Plaza Guadalajara?

No, pets and service animals are not allowed.

Hotel Riu Plaza Guadalajara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2830 out of 3855 reviews
Rating 8 - Good. 595 out of 3855 reviews
Rating 6 - Okay. 205 out of 3855 reviews
Rating 4 - Poor. 103 out of 3855 reviews
Rating 2 - Terrible. 122 out of 3855 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

ELSA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable, el servicio de room service increíble
Stayed 1 night in May 2025

2/10 Terrible

Carlos, Denver

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is just awful!
Stayed 2 nights in Apr 2025

10/10 Excellent

Carlos

Stayed 1 night in May 2025

10/10 Excellent

Dionicio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

DANIEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Apr 2025

10/10 Excellent

abel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

awesome

Great 👍 hotel overall
Stayed 2 nights in Apr 2025

10/10 Excellent

Omar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in May 2025

10/10 Excellent

Zsuzsanna, DONCASTER

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in town!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ana Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice and clean hotel. Friendly staff. They had mariachi night. The 360 rooftop bar at night looks amazing. Definitely my favorite hotel for now.
Stayed 1 night in Apr 2025

10/10 Excellent

Eduardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 3 nights in Apr 2025

10/10 Excellent

JOEL

Stayed 2 nights in Apr 2025

10/10 Excellent

Diane

Stayed 2 nights in Apr 2025

8/10 Good

Lino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms next to us were very noisy.one late night and the other early morning. I had to call the front desk a couple of times. Person was excellent. The hotel is very nice,but i would not rate it as as 5 star.
Stayed 5 nights in Apr 2025

10/10 Excellent

Aurora

Liked: Property conditions & facilities
Great breakfast options
Stayed 1 night in Apr 2025

10/10 Excellent

roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Martin, Hialeah

Business traveller
Liked: Cleanliness, amenities
Good place
Stayed 1 night in Apr 2025

10/10 Excellent

Ma Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

David

Liked: Cleanliness, staff & service

Beautiful Hotel, Lacks some necessities.

We’re very upset at the elevator was broken. We had to carry our luggage all the way down to the elevator to go to the parking lot. Also, no smart TVs in the bedrooms. And that big stupid glass wall between the bedroom and the bathroom was not very relaxing for somebody trying to sleep if somebody was in the bathroom. My expectations were much higher for this hotel.
Stayed 1 night in Apr 2025

2/10 Terrible

David

Disliked: Cleanliness
This was a three star properly. I will never stay here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

JULIA

Liked: Cleanliness, staff & service, property conditions & facilities
Super kind the service and clean
Stayed 2 nights in Apr 2025

2/10 Terrible

CARLOS

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pesimo

Hice mi reservacion con desayuno incluido (lo unico que vale la pena en el hotel) y en recepción me dijeron que no los habia pedido. El aire acondicionado hacía mucho ruido. Hable a recepción para que lo solucuonaran . Y no lo hicieron iba por 2 noches solo dure una y me cambie de hotel al FIESTA AMERICA. Sin duda es mejot opción. El estacionamiento tiene un pesimo sistema. El elevador para bajar tardamos mas de 20 minutos.
Stayed 2 nights in Apr 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Nereyda Lopez

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very spacious, colorful and very clean. My room was on the 11th floor with a very nice view of the city. The rooftop was definitely the place to be in the evenings!
Stayed 5 nights in Apr 2025

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and wonderful staff.
Stayed 5 nights in Mar 2025