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Sunstar Hotel Grindelwald

4.0 star property
Family-friendly hotel with 2 restaurants and full-service spa

Photo gallery for Sunstar Hotel Grindelwald

Exercise/lap pool
Lobby sitting area
2 restaurants, breakfast, dinner served; international cuisine
Aerial view
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

View map
Dorfstrasse 168, Grindelwald, BE, 3818
  • Place, First Cable Car
    ‪2 min walk‬
  • Place, Gletscherschlucht
    ‪6 min walk‬
  • Place, Sportzentrum Grindelwald
    ‪9 min walk‬

Room options

View all photos for Single Room (Wetterhorn)

Single Room (Wetterhorn)

Single Room (Wetterhorn)

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
Rainfall showerhead
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (Standard Nova)

Double Room (Standard Nova)

Double Room (Standard Nova)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Premium)

Double Room (Premium)

Double Room (Premium)

8.8 out of 10
Excellent
(21 reviews)

Highlights

Balcony
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room (Standard)

Standard Double Room (Standard)

Standard Double Room (Standard)

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Balcony
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Standard Eiger)

Double Room (Standard Eiger)

Double Room (Standard Eiger)

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Balcony
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Studio Suite

Hypo-allergenic bedding, free minibar, in-room safe, desk

Junior Studio Suite

7.6 out of 10
Good
(13 reviews)

Highlights

Balcony
Separate sitting area
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family room Eiger

Family room Eiger

Family room Eiger

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Separate sitting area
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 45 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Single Room Wetterhorn

Hypo-allergenic bedding, free minibar, in-room safe, desk

Single Room Wetterhorn

  • Sleeps 1

View all photos for Double Room (Wetterhorn)

Double Room (Wetterhorn)

Double Room (Wetterhorn)

8.0 out of 10
Very good
(9 reviews)

Highlights

Balcony
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Wetterhorn Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Wetterhorn Room

  • Sleeps 2

View all photos for Standard Double Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Double Room

  • Sleeps 2

View all photos for Junior Suite

Hypo-allergenic bedding, free minibar, in-room safe, desk

Junior Suite

  • Sleeps 2

View all photos for Premium Double Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Premium Double Room

  • Sleeps 2

View all photos for Standard Eiger Double Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Eiger Double Room

  • Sleeps 2

View all photos for Standard Nova Double Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Nova Double Room

  • Sleeps 2

View all photos for Family Room Eiger

Hypo-allergenic bedding, free minibar, in-room safe, desk

Family Room Eiger

  • Sleeps 3

About the area

Grindelwald

A family-friendly stay in Grindelwald awaits you at Sunstar Hotel Grindelwald. Within steps you'll find First Cable Car and Pfingstegg Cable Car within a 10-minute stroll. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include massages, hydrotherapy and mani/pedis along with access to the sauna and steam room. The restaurant, Ambiance, serves international cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, sauna and pool loungers as well as access to bike hire. 5920 square feet (550 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, laundry facilities and ski storage. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of free train pick-up service. .Sights in the area of this 4-property class Grindelwald hotel include Eiger and Jungfraujoch.

What's nearby

  • First Cable Car - 2 min walk - 0.2 km
  • Gletscherschlucht - 6 min walk - 0.6 km
  • Oberer Gletscher - 6 min walk - 0.6 km
  • Bussalp - 8 min walk - 0.7 km
  • Sportzentrum Grindelwald - 9 min walk - 0.8 km

Getting around

  • Grindelwald Station - 9 min walk
  • Zurich Airport (ZRH) - 144 min drive

Restaurants

  • ‪Da Salvi - ‬1 min walk
  • ‪Eigerbean - ‬2 min walk
  • Berghaus Pfingstegg
  • ‪Golden India - ‬2 min walk
  • ‪Bebbis - ‬4 min walk

About this property

Sunstar Hotel Grindelwald

Family-friendly hotel with 2 restaurants and full-service spa
Sunstar Hotel Grindelwald offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 5920 square feet (550 square metres) and includes a conference centre. A sauna, spa services, and a terrace are also featured at the family-friendly Sunstar Hotel Grindelwald. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Grindelwald hotel is smoke free.

  • 219 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • Conference rooms
  • 5920 sq ft of conference space
  • 550 sq. m of conference space
  • Built in 1971
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Sunstar Hotel Grindelwald offers 219 accommodations with free minibar items and minibars. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and a safe. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (CHF 20 per day)
  • Free 24-hour train station pick-up shuttle
  • Train station shuttle on request
  • Parking on site (CHF 25 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Adlerstube
  • Ambiance

Things to do

  • Arcade/game room
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (5,920 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1971
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Day (25 December) Gala Dinner per adult: CHF 82
  • Christmas Day (25 December) Gala Dinner per child: CHF 26 (from 6 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: CHF 132
  • New Year's Eve (31 December) Gala Dinner per child: CHF 26 (from 6 to 11 years old)
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 25 per night (in/out privileges)
  • Nearby parking fee: CHF 20 per day (164 ft away)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Grindelwald Sunstar
Hotel Grindelwald Sunstar
Hotel Sunstar Alpine Grindelwald
Sunstar Alpine
Sunstar Alpine Grindelwald
Sunstar Alpine Hotel Grindelwald
Sunstar Grindelwald
Sunstar Grindelwald Hotel
Sunstar Hotel Grindelwald
Sunstar Alpine Hotel
Sunstar Hotel
Sunstar Grindelwald
Sunstar Hotels Group
Sunstar Hotel Grindelwald Hotel
Sunstar Hotel Grindelwald Grindelwald
Sunstar Hotel Grindelwald Hotel Grindelwald

Frequently asked questions

What is the cancellation policy at Sunstar Hotel Grindelwald?

Sunstar Hotel Grindelwald offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sunstar Hotel Grindelwald?

Yep, Sunstar Hotel Grindelwald has a self car park with in/out privileges for CHF 25 per night. A self car park is also available, for a fee. Onsite parking is limited.

Is there a spa on site at Sunstar Hotel Grindelwald?

Yep, there is an onsite spa at Sunstar Hotel Grindelwald. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Sunstar Hotel Grindelwald have a pool?

Sunstar Hotel Grindelwald has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Sunstar Hotel Grindelwald?

Sunstar Hotel Grindelwald features a full-service spa, a health club and an indoor pool. All guestrooms come with free minibar items and espresso makers.

Is Sunstar Hotel Grindelwald family-friendly?

You bet! With amenities such as a playground, an arcade and laundry facilities, it's no surprise that Sunstar Hotel Grindelwald is a hit with families.

Does Sunstar Hotel Grindelwald serve breakfast?

You bet, our travelers highly rate the free buffet brekkie here! Offered daily between 7:00 AM and 10:30 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Sunstar Hotel Grindelwald?

No, Sunstar Hotel Grindelwald does not offer an airport shuttle service.

Is there a bar or restaurant at Sunstar Hotel Grindelwald?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sunstar Hotel Grindelwald?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Sunstar Hotel Grindelwald?

Dogs are welcome at Sunstar Hotel Grindelwald, with food and water bowls on offer.

Sunstar Hotel Grindelwald Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 705 out of 1000 reviews
Rating 8 - Good. 218 out of 1000 reviews
Rating 6 - Okay. 53 out of 1000 reviews
Rating 4 - Poor. 8 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Odalys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Favorite Hotel – Sunstar Grindelwald

This was without a doubt our favorite stay in Switzerland. Sunstar Hotel in Grindelwald is simply amazing—the views, the atmosphere, the service, and the location are all outstanding. The staff made us feel so welcome, and the hotel itself has a warm, inviting charm. But what truly took our breath away was the view from our room. Waking up to those stunning mountains felt like waking up in heaven—an experience that fills you with gratitude. We will always remember our stay here and cannot wait to return. Highly, highly recommended
Stayed 2 nights in Sep 2025

10/10 Excellent

Danielle Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
This is my second time staying at
Stayed 4 nights in Aug 2025

10/10 Excellent

yariv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Easy parking. Quiet
Stayed 4 nights in Aug 2025

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Aleksandr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with walking distance to everything.
Stayed 2 nights in Aug 2025

6/10 Okay

GEORGE

Stayed 2 nights in Aug 2025

6/10 Okay

KATHERINE

Disliked: Cleanliness, staff & service
Very underwhelming as return guests we felt the front
Stayed 2 nights in Aug 2025

10/10 Excellent

WANLING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Utkarsh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great location and station pick up warm welcome with free prosecco drink, spa , sauna , swimming pool , balcony Mountain View
Stayed 1 night in Aug 2025

2/10 Terrible

Christian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
One of our luggage bag stolen from locked hotel area with a hotel registered tag , resort will not take responsibility and is denying compensation
Stayed 1 night in Jul 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Loved all
Stayed 4 nights in Aug 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall
Stayed 2 nights in Aug 2025

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Ankur

Stayed 4 nights in Aug 2025

8/10 Good

Kakhaber, Montreal

Liked: Cleanliness, property conditions & facilities
All over it was a good decision to stay in this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

FRAN

Stayed 4 nights in Jul 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and place
Stayed 2 nights in Aug 2025

10/10 Excellent

Glenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
View from our room
Outside view
Stayed 2 nights in Jul 2025

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel was in a great location. Staff were good. Only issue is the beds were hard as a rock. If you choose this hotel be ready for the international clientele as they are the only ones staying here.
Stayed 5 nights in Jul 2025

6/10 Okay

daniela

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Location and the buffet breakfast was amazing.
Stayed 4 nights in Jul 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Staff were very pleasant and helpful! The view was nothing short of amazing.
Stayed 6 nights in Jul 2025

8/10 Good

Mahesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The view & staff are the highlight! The rooms need some updating. I saw one that had wood floors but ours had old furniture and yucky carpet. The bathroom was pretty sterile and uninspired too, especially for the CHF 800 + we paid a night. On another positive, the spa is lovely and it’s really cool that they let you go there anytime because you’re a guest. The included breakfast is also plentiful and the location can’t be beat!
Stayed 3 nights in Jul 2025

8/10 Good

jayneet

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No ac. Only one bottle of water in room. Very basic amenities. However, staff are good. The views are great! Loved the outdoor seating. Conveniently located.
Stayed 4 nights in Jul 2025