Skip to main content
Beginning of main content
 Greek Islands •1 Room
 Greek Islands • 1 Room
Book online or call 1800 796 370 Phone Number

Hotel Neos Matala

3-star property
Mainroad, Faistos, Crete Island 1800 796 370
Choose Dates

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

Hotel Neos Matala places you in the center of Faistos, within just a 15-minute stroll of Beach of Matala and Roman Caves. Highlights at this hotel include free buffet breakfast, free self parking, and a poolside bar.

For a drink, you can stop by the hotel's own lounge bar. Enjoy the seasonal outdoor swimming pool and pool loungers as well as access to bike rentals and a playground. Other amenities include free WiFi in public areas and a snack bar/deli. Each morning free breakfast is served. There's also limited parking, along with the convenience of an airport shuttle.

With a stay at this Faistos hotel, you'll be 1.7 km (1.1 mi) from Red Beach and 3.6 km (2.3 mi) from Komos Beach.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$95* Per night/room 3 May - 4 May

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

About the Hotel Neos Matala

Location Mainroad, Faistos, Crete Island 70200

Property Features

There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A seasonal outdoor pool, a library, and a terrace are also featured at Hotel Neos Matala. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hotel Neos Matala was completed in March 2019. Smoking is allowed in designated areas at this Faistos hotel.

  • 1 building
  • 19 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Full-sized refrigerator/freezer
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hotel Neos Matala offers 19 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to furnished balconies. Each accommodation is individually decorated. 32-inch LED televisions come with satellite channels. Bathrooms include showers. This Faistos hotel provides complimentary wireless Internet access. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

  • Private balcony (furnished)
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Refrigerator (full size)
  • Electric kettle
  • Shower
  • Cribs (free)
  • Housekeeping (on request)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Iron and ironing board available
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Wardrobe or closet
  • Change of towels (on request)

Food & Drink

Guests are served free buffet breakfast daily from 8:30 AM to 10 AM.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 9:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Hotel Neos Matala offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:30 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Eurocard, and cash. Noise-free guestrooms cannot be guaranteed. Contactless check-out is available.

  • No rollaway/extra beds available
  • No lifts
  • Noise-free rooms not guaranteed
  • Cash or credit card deposit required
  • Property Registry Number – 1039K011A0052300
  • Front desk opens daily at 7:30 AM
  • Front desk closes daily at 9:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Health First (Greece)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 1.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 1)
  • Air conditioning fee: EUR 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Neos
  • Hotel Neos Matala
  • Neos Hotel
  • Neos Matala
  • Hotel Neos Matala Faistos
  • Neos Matala Faistos
  • Hotel Neos Matala Hotel
  • Hotel Neos Matala Faistos
  • Hotel Neos Matala Hotel Faistos

You should know

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 8:30 AM to 8 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

url importing http://www.wotif.com/Greek-Islands-Hotels-Hotel-Neos-Matala.h4724319-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Greek-Islands-Hotels-Hotel-Neos-Matala.h4724319-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Greek-Islands-Hotels-Hotel-Neos-Matala.h4724319-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.