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Best Western Plus Riverfront Hotel & Suites

2.5 star property
Riverside hotel with indoor pool and free breakfast

Photo gallery for Best Western Plus Riverfront Hotel & Suites

Property amenity
Exterior
Lobby
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
The current price is AU$185
includes taxes & fees
15 Feb - 16 Feb

Explore the area

View map
600 River Dr S, Great Falls, MT, 59405
  • Place, Great Falls Convention Center
    ‪12 min walk‬
  • Place, Gibson Park
    ‪15 min walk‬
  • Place, Holiday Village Mall
    ‪15 min walk‬
  • Airport, Great Falls, MT (GTF-Great Falls Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, River View (with Sofabed)

Suite, 1 King Bed with Sofa bed, Balcony, River View (with Sofabed)

Suite, 1 King Bed with Sofa bed, Balcony, River View (with Sofabed)

8.4 out of 10
Very good
(10 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Sofa bed
  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, River View

Standard Room, 1 King Bed, Refrigerator & Microwave, River View

Standard Room, 1 King Bed, Refrigerator & Microwave, River View

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub, River View

Suite, 1 King Bed, Jetted Tub, River View

Suite, 1 King Bed, Jetted Tub, River View

8.8 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub, River View

Standard Room, 1 King Bed, Jetted Tub, River View

Standard Room, 1 King Bed, Jetted Tub, River View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, River View

Standard Room, 2 Queen Beds, Balcony, River View

Standard Room, 2 Queen Beds, Balcony, River View

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Accessible King Room with Bathtub

  • Sleeps 2

Accessible Two Queen Room with Roll In Shower

  • Sleeps 4

Two Queen Room

  • Sleeps 4

King Room

  • Sleeps 2

Riverside Two Queen Room

  • Sleeps 4

Riverside King Room

  • Sleeps 2

Riverside King Suite

  • Sleeps 3

Two Queen Room with Kitchenette

  • Sleeps 4

1 King Bed, Non-Smoking, Fireplace, Whirlpool, 55 Inch Flat Screen Television, Wet Bar, Robe, Full Breakfast

  • Sleeps 2

Riverside King Suite with Whirlpool

  • Sleeps 2

1 King Bed, Non-Smoking, Balcony, Fireplace, Whirlpool, River View, Wet Bar

  • Sleeps 2

Standard King Room With Jetted Tub Non-Smoking

  • Sleeps 2

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About the area

Great Falls

At Best Western Plus Riverfront Hotel & Suites you'll be within just a 10-minute stroll of Missouri River and Sun River. Highlights at this hotel include free weekday breakfast, an indoor swimming pool and free self-parking. .Enjoy the gym and Hot tub as well as access to bike hire and hiking/biking trails. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast is available daily between 6:00 AM and 9:00 AM. .Sights within a 15-minute walk of this Great Falls hotel include The History Museum and Great Falls Convention Center.

What's nearby

  • Great Falls Convention Center - 12 min walk - 1.1 km
  • Meadow Lark Country Club - 14 min walk - 1.2 km
  • Gibson Park - 15 min walk - 1.3 km
  • Holiday Village Mall - 15 min walk - 1.3 km
  • Four Season Arena - 3 min drive - 3.1 km

Getting around

  • Great Falls, MT (GTF-Great Falls Intl.) - 8 min drive

Restaurants

  • ‪Wendy's - ‬3 min drive
  • ‪Annie's Tap House - ‬14 min walk
  • ‪5th&Wine - ‬15 min walk
  • ‪Rib And Chop House - ‬17 min walk
  • ‪Magpie - ‬9 min walk

About this property

Best Western Plus Riverfront Hotel & Suites

Riverside hotel with indoor pool and free breakfast
Best Western Plus Riverfront Hotel & Suites offers its guests an indoor pool, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A terrace, barbecue grills, and a vending machine are also featured at Best Western Plus Riverfront Hotel & Suites. Free self parking is available.

This Great Falls hotel is smoke free.

  • 92 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
Best Western Plus Riverfront Hotel & Suites offers 92 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 55-inch flat-screen televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Property amenity
Staybridge Suites Great Falls by IHG
  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, 789 reviews
The price is AU$162
includes taxes & fees
8 Feb - 9 Feb
Staybridge Suites Great Falls by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour pool access
  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways (89 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (91 centimetre wide)

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests who have not received COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access is available 24 hours a day.
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

La Quinta Great Falls
La Quinta Inn Great Falls
Quinta Inn Great Falls
Quinta Great Falls
Great Falls La Quinta
La Quinta Inn And Suites Great Falls Hotel
Quinta Wyndham Great Falls Hotel
Quinta Wyndham Great Falls
Hotel La Quinta by Wyndham Great Falls Great Falls
Hotel La Quinta by Wyndham Great Falls
La Quinta by Wyndham Great Falls Great Falls
Great Falls La Quinta by Wyndham Great Falls Hotel
Quinta Wyndham Hotel
Quinta Wyndham
La Quinta Inn Suites Great Falls
Quinta By Wyndham Great Falls
La Quinta Inn & Suites by Wyndham Great Falls Hotel
La Quinta Inn & Suites by Wyndham Great Falls Great Falls
La Quinta Inn & Suites by Wyndham Great Falls Hotel Great Falls
La Quinta by Wyndham Great Falls
La Quinta Inn Suites Great Falls
Best Plus Riverfront & Suites
La Quinta Inn Suites by Wyndham Great Falls
Best Western Plus Riverfront Hotel & Suites Hotel
Best Western Plus Riverfront Hotel & Suites Great Falls
Best Western Plus Riverfront Hotel & Suites Hotel Great Falls

Frequently asked questions

Is parking available at Best Western Plus Riverfront Hotel & Suites?

Yep, Best Western Plus Riverfront Hotel & Suites has a free self car park.

How much does it cost to stay at Best Western Plus Riverfront Hotel & Suites?

As of 6 Feb 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Riverfront Hotel & Suites on 15 Feb 2026 start from AU$185.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Riverfront Hotel & Suites have a pool?

Best Western Plus Riverfront Hotel & Suites has an indoor pool. The pool is open 24 hours.

What makes Best Western Plus Riverfront Hotel & Suites a romantic place to stay?

1 hot tub, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Best Western Plus Riverfront Hotel & Suites.

Is Best Western Plus Riverfront Hotel & Suites family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Best Western Plus Riverfront Hotel & Suites is a hit with families.

Does Best Western Plus Riverfront Hotel & Suites serve breakfast?

Sure does, complimentary buffet brekkie is available daily from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at Best Western Plus Riverfront Hotel & Suites?

No, Best Western Plus Riverfront Hotel & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Plus Riverfront Hotel & Suites?

Check-in begins at 3:00 PM. Check-out time is noon.

Best Western Plus Riverfront Hotel & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 625 out of 1004 reviews
Rating 8 - Good. 259 out of 1004 reviews
Rating 6 - Okay. 74 out of 1004 reviews
Rating 4 - Poor. 23 out of 1004 reviews
Rating 2 - Terrible. 23 out of 1004 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

eric

Stayed 1 night in Nov 2025

6/10 Okay

Sara

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Balcony and fridge wasnt cleaned an bed was horrible
Stayed 1 night in Nov 2025

10/10 Excellent

eric

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2025

10/10 Excellent

Betty

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous & helpful. Room very clean & enjoyed this room vs room on last visit as this one one king bed with chair & foot stool plus extra sink! Great to have extra sink plus full length mirror besides mirror in bath area. Very comfortable stay..
Stayed 1 night in Oct 2025

10/10 Excellent

monica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the balcony room, staff was friendly and very prompted to turn on the gas fire pit when we had asked. We always stay here while in great falls visiting family and our room is always big enough with the kitchenette to have some apps while talking and letting the kids swim
Stayed 5 nights in Oct 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Timothy

Business traveller
Very quiet. Staff very friendly and helpful answering questions and making sure that the experience was good.
Stayed 3 nights in Oct 2025

8/10 Good

Kristina

Good
Stayed 1 night in Oct 2025

8/10 Good

Carell

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. It was quiet and very clean and comfortable. It was close to dining which was great as I was meeting my granddaughter who is going to college in Great Falls. I will stay again!!
Stayed 2 nights in Oct 2025

6/10 Okay

Richard

Travelled with family
Liked: Staff & service
The room had a kitchen; hot plate + microwave + 2 fridges + dishwasher… but no utensils, no plates, no pots, no dishrags, no dish towel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in staff was super friendly, helpful and professional. We always stay here when in town and their facilities and staff keep us coming back
Stayed 1 night in Oct 2025

10/10 Excellent

Alannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was fun, fire pit outside looked so nice, breakfast was the best hotel breakfast I’ve ever had and the cook was the nicest woman! Comfortable beds and seating.
Stayed 1 night in Sep 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel next to river. Beautiful landscape. Great pizza restaurant next door. Clean rooms. Quiet. Free parking.
Stayed 1 night in Aug 2025

8/10 Good

Harvey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
River view from balcony.
Stayed 3 nights in Sep 2025

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and the room was clean. I wish I had been put in a room with a balcony so I could sit outside but I will know to ask for that next time.
Stayed 2 nights in Sep 2025

10/10 Excellent

Bruce, Temple City

Stayed 3 nights in Sep 2025

10/10 Excellent

Jamison V

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Great view, grounds, river walk right out the back door. Great bfast.
Stayed 2 nights in Sep 2025

8/10 Good

MEI-CHEN

Stayed 1 night in Sep 2025

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Affordable. Beautiful suite room with balcony and river front view. Fireplace, king size bed, two tvs, wonderful relaxing jacuzzi tub. Room was clean, comfortable, maintained. Never wanted to leave.
Spacious, wonderful Jacuzzi tub.
Amazing fireplace, warms fast
River front view balcony
Stayed 1 night in Sep 2025

8/10 Good

kelly

Travelled with partner
Liked: Amenities
Needed a better vacuuming before we arrived. Otherwise a wonderful suite, large and lots of amenities
Stayed 1 night in Sep 2025

2/10 Terrible

Trevor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First thing I want to say is the front desk ladies were wonderful.Chelsea was amazing and followed up with us a couple times. Upon check in we found out the hot tub was out for the entire long weekend which was disappointing bc my daughter loves it.Things happen but I wish we knew at the time of booking.We now checked into the room.It was dirty. I called the front desk and because it was after 3pm no cleaners were available till the following morning. I took pictures and shared with the front. There were cookie crumbs, and pieces, all over the bed and floor. The microwave had red splaches in it.The fridge had black, melted substance all over the inside. There is NO WAY you could not see it if you opened the fridge. The sinks and shower had hair in them. The stove element had food on it. It was filthy. It was an uncomfortable sleep. The next day they cleaned the entire room and the head of housekeeping looked at it ahead of time and after. We also rented a room facing the river with a deck to enjoy the evenings.Unfortunately, I took pictures and shared also, there was a wasp nest an inch from the left side of the deck in the wall of the hotel.You could not sit out there. Again.Extremely disappointing.The second morning a maintenance man came to our room to deal with the wasps. Mid morning. Highly active.I warned him not to as he was just going to try and seal the hole. He must have been stung a dozen times and gave up.No deck & dangerous getting him back in. SO DISAPPOINTING!!
Stayed 3 nights in Aug 2025

10/10 Excellent

andrea

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the river view.
Stayed 1 night in Sep 2025

6/10 Okay

Ahren

Stayed 1 night in Aug 2025