See all properties
Save

Holiday Inn Great Falls- Convention Center by IHG

3.0 star property
Family-friendly hotel with casino and indoor pool

Photo gallery for Holiday Inn Great Falls- Convention Center by IHG

Lobby sitting area
Casino
Property amenity
Exterior
Breakfast, lunch and dinner served

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$152
includes taxes & fees
9 Feb - 10 Feb

Explore the area

View map
1100 5th Street South, Great Falls, MT, 59405
  • Place, Holiday Village Mall
    ‪6 min walk‬
  • Place, University of Providence
    ‪2 min drive‬
  • Place, Great Falls Convention Center
    ‪2 min drive‬
  • Airport, Great Falls, MT (GTF-Great Falls Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Premium bedding
Shower/bath combination
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Premium bedding
Pillow-top bed
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Atrium View)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds (Atrium View)

7.4 out of 10
Good
(33 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Premium bedding
Pillow-top bed
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Pool View

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Premium bedding
Pillow-top bed
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Premium bedding
Pillow-top bed
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Premium bedding
Pillow-top bed
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Premium bedding
Shower/bath combination
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Premium bedding
Shower/bath combination
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Additional Living Area)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Premium bedding
Shower/bath combination
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Premium bedding
Pillow-top bed
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow menu
Premium bedding
Pillow-top bed
  • City view
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow menu
Premium bedding
Pillow-top bed
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow menu
Premium bedding
Pillow-top bed
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

You may also like

Ad
Property amenity

Staybridge Suites Great Falls by IHG

Great Falls
  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, 789 reviews
The price is AU$162
includes taxes & fees
8 Feb - 9 Feb
Staybridge Suites Great Falls by IHG

About the area

Great Falls

A family-friendly stay in the heart of Great Falls awaits you at Holiday Inn Great Falls- Convention Center by IHG. Within just a 10-minute stroll, you'll find Palace Casino and Magic Diamond Casino. Highlights at this hotel include a casino, a restaurant and an indoor swimming pool. .The restaurant, Holiday Inn Restaurant, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub and kids' swimming pool. 7500 square feet (697 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a free airport shuttle. .Sights within a 20-minute walk of this 3-property class Great Falls hotel include Holiday Village Mall and Meadow Lark Country Club.

What's nearby

  • Magic Diamond Casino - 5 min walk - 0.4 km
  • Holiday Village Mall - 6 min walk - 0.6 km
  • University of Providence - 2 min drive - 2.1 km
  • Great Falls Convention Center - 2 min drive - 1.7 km
  • Gibson Park - 2 min drive - 2.0 km

Getting around

  • Great Falls, MT (GTF-Great Falls Intl.) - 11 min drive

Restaurants

  • ‪Wendy's - ‬9 min walk
  • ‪5th&Wine - ‬16 min walk
  • ‪Magpie - ‬18 min walk
  • ‪Cafe Rio Fresh Modern Mexican - ‬12 min walk
  • ‪Applebee's Grill + Bar - ‬3 min drive

About this property

Holiday Inn Great Falls- Convention Center by IHG

Family-friendly hotel with casino and indoor pool
Holiday Inn Great Falls- Convention Center by IHG offers its guests a kids' pool, an indoor pool, Access to hot tub, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 7500 square feet (697 square metres) and includes a conference centre. A casino, a vending machine, and concierge services are also featured at the family-friendly Holiday Inn Great Falls- Convention Center by IHG. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 3-star Great Falls hotel is smoke free.

  • 1 building
  • 168 guestrooms or units
  • 7 levels
  • Conference rooms
  • 7500 sq ft of conference space
  • 697 sq. m of conference space
  • Casino
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Great Falls- Convention Center by IHG offers 168 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Great Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Great Falls by IHG
  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
4.0 out of 5, Very good, 469 reviews
The price is AU$153
includes taxes & fees
11 Feb - 12 Feb
Holiday Inn Express Hotel & Suites Great Falls by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 9.95 to 14.95 for adults and USD 9.95 to 14.95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Holiday Inn Restaurant

Things to do

  • Casino
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Piano

Family friendly

  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (7,500 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 6 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 16 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 3 per cent
  • Utility fee: USD 9.95 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 9.95 to 14.95 for adults and USD 9.95 to 14.95 for children
  • Pet fee: USD 30 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 4 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

GREAT FALLS Holiday Inn
Holiday Inn GREAT FALLS
Holiday Inn Hotel GREAT FALLS
Holiday Inn Express & Suites Great Falls Hotel Great Falls
Holiday Inn Express And Suites Great Falls
Holiday Inn Great Falls Hotel
Holiday Inn Great Falls Hotel Great Falls
Holiday Inn Great Falls
Holiday Inn Great Falls Convention Center
Holiday Inn Great Falls Convention Center an IHG Hotel
Holiday Inn Great Falls- Convention Center by IHG Hotel
Holiday Inn Great Falls- Convention Center by IHG Great Falls

Frequently asked questions

What is the cancellation policy at Holiday Inn Great Falls- Convention Center by IHG?

Holiday Inn Great Falls- Convention Center by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Great Falls- Convention Center by IHG?

As of 6 Feb 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Great Falls- Convention Center by IHG on 9 Feb 2026 start from AU$133.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Great Falls- Convention Center by IHG?

Yep, Holiday Inn Great Falls- Convention Center by IHG has a free self car park, free extended parking and free RV/bus/truck parking.

Does Holiday Inn Great Falls- Convention Center by IHG have a pool?

Holiday Inn Great Falls- Convention Center by IHG has an indoor pool and a kids' pool.

What makes Holiday Inn Great Falls- Convention Center by IHG a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Holiday Inn Great Falls- Convention Center by IHG.

Is Holiday Inn Great Falls- Convention Center by IHG family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Great Falls- Convention Center by IHG is a hit with families.

Does Holiday Inn Great Falls- Convention Center by IHG serve breakfast?

Sure does, buffet brekkie is served daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at Holiday Inn Great Falls- Convention Center by IHG?

Yep, there's a free airport shuttle that runs 24 hours a day.

Is there a bar or restaurant at Holiday Inn Great Falls- Convention Center by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Holiday Inn Great Falls- Convention Center by IHG?

Check-in begins at 4 PM. Check-out time is 11 AM.

Is there a golf course on site at Holiday Inn Great Falls- Convention Center by IHG?

There isn't one on site, but Meadow Lark Country Club is a short 17-minute walk away.

Holiday Inn Great Falls- Convention Center by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 339 out of 1000 reviews
Rating 8 - Good. 267 out of 1000 reviews
Rating 6 - Okay. 164 out of 1000 reviews
Rating 4 - Poor. 126 out of 1000 reviews
Rating 2 - Terrible. 104 out of 1000 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Alec

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Great value and good restaurant on site with cold beer and hot coffee in morning before our flight
Stayed 1 night in Nov 2025

10/10 Excellent

Terry

Stayed 1 night in Oct 2025

6/10 Okay

JAMIE

Liked: Cleanliness
Disliked: Property conditions & facilities
Ive stayed here several times, although the rooms are clean & tidy , the company that did/does the room renos should be strung up. Very bad workmanship. My last room still smelled of cigarette smoke. I'd hate to cost someone a job but handing my credit card over to the desk clerk whom was covered in "jail style tats and dressed biker style " was a wee bit disconcerning. Im old but dont think I'd be alone in that thought.
Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was as expected nice clean rooms, friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check was simple
Stayed 1 night in Oct 2025

10/10 Excellent

Dustin

Stayed 2 nights in Oct 2025

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk agent both nights was a 10/10 and was so good with my 7 year old daughter
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Mary

Liked: Cleanliness
We forgot a baby blanket there and the staff claims it was not found. Very very unhappy about this
Stayed 2 nights in Sep 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 1 night in Sep 2025

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sad that there was no pool, everything else was a great experience. One of the better hotels in town
Stayed 2 nights in Sep 2025

8/10 Good

Pattie

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cut my foot on a piece in the pool that was supposed to have a cover on it. I had to go to urgent care and get the wound cleaned. Antibiotics were required due to it happening in the pool. I’m glad it wasn’t one of my kids. The room itself was nice. The staff is very nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

8/10 Good

Helene, Merrillville

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room provided all amenities stated on Expedia. The front desk had a very refreshing infusion water as I checked in. Hotel needs some upgrades but very comfortable and conveniently located near markets and coffee shops. Bar and restaurant inside.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shantile

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and quick check in!
Stayed 1 night in Aug 2025

10/10 Excellent

Duarte

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 3 nights in Aug 2025

2/10 Terrible

Andrew

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Melani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

We had a family trip that turned into an emergency and the hotel was extremely helpful and gave us an early check in and just so pleasant we will continue to stay with you when we come to greatfalls the staff was amazing thanks for the great experience and the rooms were clean and comfortable
Stayed 1 night in Aug 2025

6/10 Okay

Dawnena

Liked: Staff & service
Disliked: Cleanliness
The bear display in the lobby
Stayed 1 night in Jun 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Front desk staff were very friendly and helpful. Room was large, clean and comfortable. Will definitely stay again.
Stayed 1 night in Aug 2025

2/10 Terrible

Elizabeth

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
It smells strongly of mildew and mold as soon as you walk in. The carpets in the room are wet. I took a wet towel to wipe the bathroom floor, and it was black. There was mold in the coffee maker. Also, this hotel advertises having a slide for the pool, but the slide has been taken out. My kids were very disappointed.
Stayed 5 nights in Aug 2025

2/10 Terrible

Tianna

Stayed 1 night in Aug 2025

10/10 Excellent

Dar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! The minute you walked in you felt at home! The lobby is very impressive, the waterfall with the animals is lovely. The desk staff is both knowledgeable and kind! The room was perfect, the bed sublime. Tony Roma, restaurant had delicious food, we loved it. Definitely give the hotel five stars, we would recommend this hotel to our own family!
Stayed 1 night in Aug 2025

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice friendly hotel

The food options were good, close to shopping, internet was good, pool and hot tub area was nice. Reserved through 3rd party app.. reservation went well, check in was tough as it took 4 hours for room to be cleaned so we could check in. Came back to check after 2 hours hoping to check in and freshen up before going to dinner. Room still was not ready was offered a free drink at the bar and my room deposit was lowered to 20.00 (which really didn't matter as i get the deposit back anyway) was finally able to check in 4 hours after reservation was made. Room was good, clean beds were clean, bathroom was clean. Even with the slow check in process we extended our stay to 2 nights rather than one.
Stayed 1 night in Aug 2025