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Hotel Mercure Graz City

Property class: 4

Photo gallery for Hotel Mercure Graz City

A person holding a tray with a glass of wine, a wine bottle, and a wine glass in a dimly lit room.
A hotel room with a large bed, two pillows, a headboard, a nightstand, a lamp, and a wall painting of a cityscape.
A modern reception area with a reception desk, seating area, and a wall-mounted plant.
A modern hotel building with a prominent 'Mercure HOTEL' sign, large windows, and a well-lit entrance.
A modern bar area with a high ceiling, a clock on the wall, and a large potted plant.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is AU$152
includes taxes & fees
29 Nov - 30 Nov

Explore the area

View map
Lendplatz 36-37, Graz, Styria, 8020
  • Place, Graz Old Town
    ‪5 min walk‬
  • Place, Graz Main Square
    ‪11 min walk‬
  • Place, Graz Town Hall
    ‪12 min walk‬
  • Airport, Graz (GRZ)
    ‪16 min drive‬

Room options

View all photos for Junior Suite, 1 Double Bed

A modern hotel room with a wooden wardrobe, a sofa, a glass coffee table, and a red lamp.

Junior Suite, 1 Double Bed

7.4 out of 10
Good
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Twin Room

A hotel room with a large bed, a green headboard, a patterned throw blanket, a green pillow, a chair with a yellow pillow, and a window with yellow curtains.

Standard Twin Room

8.6 out of 10
Excellent
(18 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Suite, Multiple Beds

A modern living room with a grey sofa, a dining table with two yellow chairs, a flat-screen TV mounted on the wall, and a large window with grey curtains.

Executive Suite, Multiple Beds

  • 46 sq m
  • 4 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Futon

View all photos for Privilege, Room, 1 Double Bed with Sofa bed

A hotel room with a large bed, two bedside tables, a nightstand, a magazine, and two towels.

Privilege, Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Queen Bed

Room

Privilege, Room, 1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Graz

Hotel Mercure Graz City places you in the centre of Graz, steps from Farmer's Market on Lendplatz and within a short 5-minute stroll of Mariahilf Church. Highlights at this hotel include in-room free WiFi and LCD TVs. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna. 807 square feet (75 square metres) of event facilities include meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Continental breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Lend hotel include Murinsel and Orpheum Graz.

What's nearby

  • Graz Old Town - 5 min walk - 0.4 km
  • Kunsthaus Graz - 8 min walk - 0.7 km
  • Graz Clock Tower - 9 min walk - 0.8 km
  • Graz Main Square - 11 min walk - 1.0 km
  • Graz Town Hall - 12 min walk - 1.1 km

Getting around

  • Jochen-Rindt-Platz Tram Stop - 4 min drive
  • Graz (GGZ-Graz Central Rail Station) - 12 min walk
  • Graz (GRZ) - 27 min drive

Restaurants

  • ‪Die Scherbe - ‬3 min walk
  • ‪Paul & Bohne - ‬3 min walk
  • ‪Restaurant Lendplatzl - ‬1 min walk
  • ‪Centraal - ‬6 min walk
  • ‪Starcke Haus - ‬12 min walk

About this property

Hotel Mercure Graz City

Hotel Mercure Graz City offers its guests a sauna and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 807 square feet (75 square metres) and includes conference space. The business-friendly Hotel Mercure Graz City also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Graz hotel is smoke free.

  • 143 guestrooms or units
  • 5 levels
  • Conference rooms
  • 807 sq ft of conference space
  • 75 sq. m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Pool or billiards table
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Hotel Mercure Graz City offers 143 accommodations with laptop-compatible safes and a hairdryer. LCD televisions come with satellite channels. Bathrooms include a shower.

This Graz hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 19 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 22 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Sauna
  • Table tennis
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 807 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways (115 centimetre high)
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches used
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorisation upon arrival.

Access methods

Staffed front desk

Pets

  • Pets: EUR 9.00 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.80 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 22 per person
  • Covered self-parking fee: EUR 19 per day
  • Pet fee: EUR 9.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Mercure Graz City
Mercure Graz City
Accor Graz City
Hotel Mercure Graz City Graz
Hotel Mercure Graz City Hotel
Hotel Mercure Graz City Hotel Graz

Frequently asked questions

What is the cancellation policy at Hotel Mercure Graz City?

Hotel Mercure Graz City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Mercure Graz City?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Mercure Graz City on 29 Nov 2026 start from AU$152, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Mercure Graz City?

Yep, Hotel Mercure Graz City has a covered self car park for EUR 19 per day. A self car park is also available, for a fee. Onsite parking is limited.

Does Hotel Mercure Graz City serve breakfast?

Yep, continental brekkie is on offer on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Mercure Graz City?

No, Hotel Mercure Graz City does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Mercure Graz City?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Mercure Graz City?

Cats and dogs are welcome at Hotel Mercure Graz City, with food and water bowls on offer.

Hotel Mercure Graz City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 298 out of 739 reviews
Rating 8 - Good. 323 out of 739 reviews
Rating 6 - Okay. 76 out of 739 reviews
Rating 4 - Poor. 30 out of 739 reviews
Rating 2 - Terrible. 12 out of 739 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good breakfast, good location!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, comfortable bed, and good quality linen and towels
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good! Clean, high standard, friendly staff and excellent breakfast
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. The staff were extra friendly and courteous.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely room, really friendly and helpful staff. Hotel was in a great location too.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good with well-maintained room. However, parking entrance is a difficult to find. Overall, my stay is excellent.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, big clean rooms
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and hotel was very clean.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff & clean rooms
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The accommodation was fine, as was the service. However, we had asked specidically for a room for a disabled person, that could be accessed easily. We were given an ordinary room, which could be accessed only by a small stairs on the second floor. This was less service than we had expected.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, great breakfast, recommend
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Average Mercure hotel.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short break in Graz

Really good location for accessing the sights and restaurants. Spacious hotel room. Great breakfast selection and friendly staff.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT breakfast
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from the train station, town centre in walking distance
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, good location

Nice hotel, upgraded to a superior room. Staff are very friendly and breakfast is good
Stayed 2 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was very good, comfortable rooms only downside no iron available
Stayed 3 nights in Aug 2023
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness
hearth of the city
Stayed 14 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, nice and clean

Hotel was really comfortable, nice and clean. Perfect location for my needs. Room was available before check-in time which is always a great thing. Did not have breakfast as I had to leave early.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the Mercure in Graz just because we needed a place to rest for the night without knowing much about it or the city. We were very pleasantly surprised!
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Aug 2023
Verified review

6/10 Okay

Disliked: Amenities
Not the best area of town and the hotel needs an upgrade.
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Disliked: Property conditions & facilities
After we checked in, we went for a walk. When we returned, we found that someone had entered our room and had removed both bathrobes. It was a violation of our privacy and completely unacceptable.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Property was nice. Tub drain didn’t work but we lifted it out. Appreciate the coffee and the staff gave us extra
Stayed 1 night in May 2023