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CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

3.0 star property
Boutique hotel with a restaurant, 4-minute walk to Van Andel Arena

Photo gallery for CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

Meeting facility
Exterior
Individually decorated, individually furnished, desk, laptop workspace
Lobby
Standard Room, 2 Queen Beds, Non Smoking

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is AU$189
includes taxes & fees
19 Feb - 20 Feb

Explore the area

View map
83 Monroe Center St NW, Grand Rapids, MI, 49503
  • Place, Van Andel Arena
    ‪2 min walk‬
  • Place, DeVos Performance Hall
    ‪6 min walk‬
  • Place, DeVos Place Convention Center
    ‪8 min walk‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪16 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(14 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking (Faces Street)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(9 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Street)

Standard Room, 1 King Bed, Non Smoking (Faces Street)

Standard Room, 1 King Bed, Non Smoking (Faces Street)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

8.4 out of 10
Very good
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking (Faces Street Larger Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Grand Rapids

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel puts you in the heart of Grand Rapids, within steps of Grand Rapids Art Museum and Rosa Parks Circle. Highlights at this boutique hotel include a restaurant, a 24-hour gym and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and wedding services. Added amenities include a coffee shop/cafe, a snack bar/deli and coffee/tea in a common area. There's also the convenience of self parking. .Attractions within a 30-minute drive of this 3-property class Downtown Grand Rapids hotel include Van Andel Arena and Grand Valley State University.

What's nearby

  • Van Andel Arena - 2 min walk - 0.2 km
  • Grand Rapids Art Museum - 5 min walk - 0.4 km
  • Broadway Grand Rapids - 5 min walk - 0.4 km
  • DeVos Performance Hall - 6 min walk - 0.6 km
  • DeVos Place Convention Center - 8 min walk - 0.7 km

Getting around

  • Grand Rapids Station - 14 min walk
  • Gerald R. Ford International Airport (GRR) - 21 min drive

Restaurants

  • ‪Uccello's Ristorante, Pizzeria & Sports Lounge - ‬2 min walk
  • ‪Buffalo Wild Wings - ‬3 min walk
  • ‪Brick and Porter - ‬1 min walk
  • ‪Apartment Lounge - ‬4 min walk
  • ‪Barrio - ‬3 min walk

About this property

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

Boutique hotel with a restaurant, 4-minute walk to Van Andel Arena
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A 24-hour fitness centre, spa services, and coffee/tea in common area are also featured at the boutique CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel. Parking is available for a fee.

This 3-star Grand Rapids hotel is smoke free.

  • 48 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 2011
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Beauty salon
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel offers 48 air-conditioned accommodations with designer toiletries and a hairdryer. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower and complimentary toiletries.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include manicures and pedicures.

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Exterior
Hyatt Place Grand Rapids Downtown
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 1,005 reviews
The price is AU$265
includes taxes & fees
17 Feb - 18 Feb
Hyatt Place Grand Rapids Downtown

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 24 per night)
  • Street parking available
  • Parking on site (USD 24 per night)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CitySen Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 24.00 per night
  • Nearby parking fee: USD 24.00 per night (400 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 

Property is also known as

CityFlatsHotel Grand Rapids Hotel
CityFlatsHotel Hotel
CityFlatsHotel Grand Rapids
CityFlatsHotel
CityFlatsHotel Grand Rapids
CityFlatsHotel Grand Rapids Ascend Hotel Collection
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Hotel

Frequently asked questions

What is the cancellation policy at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

As of 25 Jan 2026, prices found for a 1-night stay for 2 adults at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel on 19 Feb 2026 start from AU$189.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Yep, CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel has a self car park for USD 24.00 per night. A self car park is also available, for a fee.

Is there a spa on site at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

There's no onsite spa, but this property does offer spa services.

Is CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel is a hit with families.

Is there a free airport shuttle available at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

No, CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

No, only service animals are allowed.

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 508 out of 1008 reviews
Rating 8 - Good. 249 out of 1008 reviews
Rating 6 - Okay. 146 out of 1008 reviews
Rating 4 - Poor. 73 out of 1008 reviews
Rating 2 - Terrible. 32 out of 1008 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kaytlyn

Stayed 1 night in Oct 2025

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, lots of space. Great location.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Stayed 1 night in Jul 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff was extremely friendly, personable and attentive to needs and questions both about the room and the area.
Stayed 2 nights in Oct 2025

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Room was decent but pretty basic and missing a few things like hooks in the bathroom and it didn’t have a place to hang clothes or jackets.
Stayed 1 night in Oct 2025

10/10 Excellent

Vera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady that checked us in was incredibly friendly and helpful
Stayed 1 night in Oct 2025

6/10 Okay

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, room comfort
The first room we received was incredibly small and not near our wedding party at all. As soon as I requested a new room they made it happen. Great staff. The new room was bigger but only has a queen bed, super strange for a bigger room. We called about the blind not working at the beginning of a 2 night stay and nothing was done about it. I also asked for additional coffee for the room, but they couldn’t get any or didn’t know where it was. Also strange. They did give us free coffee from the front. So again, great service. Floor was also a little dirty.
Stayed 2 nights in Oct 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Justis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super nice and welcoming. Parking garage is right around the corner so it's great if you are going to Van Andel Arena. Everything was super clean and great!!
Stayed 1 night in Oct 2025

10/10 Excellent

Robyn, Clinton Township

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Celeigh

Stayed 1 night in Oct 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerk was very helpful with parking and gave me the URL for the street parking app.
Stayed 1 night in Oct 2025

6/10 Okay

Stephane

Stayed 2 nights in Oct 2025

10/10 Excellent

Gina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown location with fabulous dinner all around. Highly recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Kinsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect for a simple one night stay after a concert. The room was clean and check in/out was easy. The location was great and walkable to several bars and restaurants as well as to the concert venue. Parking was a little expensive- $46 to park at the Monroe parking ramp from 4pm to 10:30 am the next day.
Stayed 1 night in Oct 2025

10/10 Excellent

Maverick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and approachable staff. Parked at Monroe center ramp and was charged 48 dollars for 19 hours…I suggest elsewhere
Stayed 1 night in Oct 2025

10/10 Excellent

Howard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great spot in downtown
Stayed 1 night in Oct 2025

10/10 Excellent

Luther Bland

Stayed 1 night in Sep 2025

10/10 Excellent

Casey

Stayed 1 night in Oct 2025

8/10 Good

Kayla Ashley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were great, the room was clean, up to date. The shower in the bathroom was amazing. Only downside is i booked a room with a double bed and it was quite small but that was on me. Just odd they charge more for a queen or king
Stayed 1 night in Oct 2025

10/10 Excellent

barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other than the lighting being way too bright and unable to dim it, everything was great. A microwave would have been nice to have
Stayed 1 night in Oct 2025

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
What a great place. Right in downtown. Highly recommend.
Stayed 1 night in Oct 2025

8/10 Good

Anthony

Stayed 1 night in Oct 2025