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CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

3.0 star property
Hotel with a restaurant, 4-minute walk to Van Andel Arena

Photo gallery for CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

Individually decorated, individually furnished, desk, laptop workspace
Restaurant
Exterior
Ballroom
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Spa
  • Bar
  • Housekeeping
The current price is AU$180
includes taxes & fees
5 Jan - 6 Jan 2026

Explore the area

View map
83 Monroe Center St NW, Grand Rapids, MI, 49503
  • Place, Van Andel Arena
    ‪2 min walk‬
  • Place, DeVos Performance Hall
    ‪6 min walk‬
  • Place, DeVos Place Convention Center
    ‪8 min walk‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪16 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Designer toiletries
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Designer toiletries
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Designer toiletries
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(14 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Designer toiletries
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking (Faces Street)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Designer toiletries
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Designer toiletries
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Designer toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Street)

Standard Room, 1 King Bed, Non Smoking (Faces Street)

Standard Room, 1 King Bed, Non Smoking (Faces Street)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Designer toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Designer toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Designer toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Designer toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

8.4 out of 10
Very good
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Designer toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking (Faces Street Larger Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Designer toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

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About the area

Grand Rapids

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel puts you in the heart of Grand Rapids, within steps of Grand Rapids Art Museum and Rosa Parks Circle. Highlights at this boutique hotel include a restaurant, a 24-hour gym and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and wedding services. Added amenities include a coffee shop/cafe, a snack bar/deli and coffee/tea in a common area. There's also the convenience of self parking. .Near this 3-property class Downtown Grand Rapids hotel, you'll find Van Andel Arena.

What's nearby

  • Van Andel Arena - 2 min walk - 0.2 km
  • Grand Rapids Children's Museum - 3 min walk - 0.3 km
  • Grand Rapids Art Museum - 5 min walk - 0.4 km
  • DeVos Performance Hall - 6 min walk - 0.6 km
  • DeVos Place Convention Center - 8 min walk - 0.7 km

Getting around

  • Grand Rapids Station - 14 min walk
  • Gerald R. Ford International Airport (GRR) - 21 min drive

Restaurants

  • ‪Uccello's Ristorante, Pizzeria & Sports Lounge - ‬2 min walk
  • ‪Buffalo Wild Wings - ‬3 min walk
  • ‪Brick and Porter - ‬1 min walk
  • ‪Barrio - ‬3 min walk
  • ‪Leo's Seafood Restaurant & Bar - ‬2 min walk

About this property

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

Hotel with a restaurant, 4-minute walk to Van Andel Arena
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A 24-hour fitness centre, spa services, and coffee/tea in common area are also featured at the boutique CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel. Parking is available for a fee.

This 3-star Grand Rapids hotel is smoke free.

  • 48 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 2011
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Beauty salon
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel offers 48 air-conditioned accommodations with MP3 docking stations and designer toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include manicures and pedicures.

Similar properties

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Holiday Inn Grand Rapids Downtown by IHG
  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 1,000 reviews
The price is AU$231
includes taxes & fees
7 Jan - 8 Jan 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 24 per night)
  • Street parking available
  • Parking on site (USD 24 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CitySen Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 24.00 per night
  • Nearby parking fee: USD 24.00 per night (400 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 

Property is also known as

CityFlatsHotel Grand Rapids Hotel
CityFlatsHotel Hotel
CityFlatsHotel Grand Rapids
CityFlatsHotel
CityFlatsHotel Grand Rapids
CityFlatsHotel Grand Rapids Ascend Hotel Collection
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Hotel

Frequently asked questions

What is the cancellation policy at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

As of 7 Dec 2025, prices found for a 1-night stay for 2 adults at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel on 5 Jan 2026 start from AU$179.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Yep, CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel has a self car park for USD 24.00 per night. A self car park is also available, for a fee.

Is there a spa on site at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

There's no onsite spa, but this property does offer spa services.

Is CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel is a hit with families.

Is there a free airport shuttle available at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

No, CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

No, only service animals are allowed.

Reviews

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel Reviews

8.4

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 502 out of 1001 reviews
Rating 8 - Good. 250 out of 1001 reviews
Rating 6 - Okay. 145 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

Reviews

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent option to stay
Stayed 1 night in Sep 2025

6/10 Okay

Sheryl

Travelled with family
Liked: Cleanliness, staff & service
The room was not functional for two guests. The bathroom wasn’t well stocked with supplies, the vanity sink faucet wasn’t installed correctly and water poured over the vanity top and onto floor, the shower door had no handle on the inside so you couldn’t open the door towards the interior of the shower unless you were very tall. Consequently you always had water on the bath floor which is a fall hazard.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tracy

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Britta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Joel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, the property clean. I was disappointed that there wasn't any breakfast available at the hotel, but there were places nearby.
Stayed 4 nights in Jun 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great find!

Fabulous! Convenient! Bougie!
Stayed 2 nights in Aug 2025

6/10 Okay

Tom

Liked: Cleanliness, property conditions & facilities, room comfort

Great location - over priced

Arrival after dark felt almost hostile. No real food options available if the restaurant is closed. Check out was slow as one person was working.
Stayed 1 night in Aug 2025

2/10 Terrible

Raymond

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First time I gotten a bad room, light only work on one switch, no fridge, small, no free parking, guess will stay somewhere else next
Stayed 1 night in Aug 2025

10/10 Excellent

Hannah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean room
Stayed 1 night in Aug 2025

8/10 Good

Dannon

Travelled with partner
Liked: Cleanliness, staff & service
The room was fine, but the view out the window was literally into someone’s apartment on one side of the window and brick walls on the other two.
Stayed 1 night in Aug 2025

10/10 Excellent

Joe

Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GR

A very nice place.
Stayed 1 night in Aug 2025

8/10 Good

Deena

Stayed 1 night in Aug 2025

2/10 Terrible

Taylor

Stayed 2 nights in Jul 2025

6/10 Okay

Stacie

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Sam

Stayed 1 night in Jul 2025

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Sandra

Stayed 1 night in Jul 2025

6/10 Okay

Stacy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Stayed 1 night in Jul 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025