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Baymont Inn & Suites Grand Rapids Near Downtown

2.5 star property
Hotel in Grand Rapids with free breakfast and 24-hour fitness centre

Photo gallery for Baymont Inn & Suites Grand Rapids Near Downtown

Relax in a spacious room with a large bed, sofa, and flat-screen TV, offering a city view.
Relax by the pool surrounded by comfortable lounge chairs and a safe, well-lit area.
Conference room with a long table, white chairs, and carpeted floor, ideal for meetings and presentations.
Enjoy games and entertainment in this hotel's recreational room, featuring a foosball table, pool table, and arcade games.
Stylish building with a combination of brick and glass facades, featuring large windows and balconies.

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Breakfast included
The current price is AU$98
includes taxes & fees
10 Aug - 11 Aug

Explore the area

Map
255 28th St. SW, building B, Grand Rapids, MI, 49548
  • Downtown Market
    ‪5 min drive‬
  • Van Andel Arena
    ‪6 min drive‬
  • DeVos Performance Hall
    ‪7 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Fan
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Pillow-top beds, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Fan
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Pillow-top beds, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Fan
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

Pillow-top beds, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Fan
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Pillow-top beds, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Fan
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Pillow-top beds, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Fan
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Pillow-top beds, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Fan
  • Sleeps 2
  • 1 King Bed

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Experience the unique blend of contemporary and classic styles at this urban hotel, featuring spacious balconies and large windows.

Residence Inn by Marriott Grand Rapids Downtown

Downtown Grand Rapids
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.8 out of 5, Exceptional, 1,023 reviews
The price is AU$292
includes taxes & fees
3 Aug - 4 Aug
Residence Inn by Marriott Grand Rapids Downtown

About the area

Grand Rapids

At Baymont Inn & Suites Grand Rapids Near Downtown you'll be 3.3 km (2.1 mi) from Metro Health Community Clinic and 3.8 km (2.4 mi) from Methadone Clinic. Highlights at this hotel include free continental breakfast, an indoor swimming pool and free self-parking. .Enjoy the 24-hour gym, Hot tub and pool loungers. 3650 square feet (339 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .Attractions within a 10-minute drive of this Grand Rapids hotel include Van Andel Arena and DeVos Performance Hall.

What's nearby

  • Downtown Market - 5 min drive - 7.1 km
  • Van Andel Arena - 6 min drive - 7.8 km
  • DeVos Performance Hall - 7 min drive - 9.2 km
  • DeVos Place Convention Center - 7 min drive - 9.2 km
  • John Ball Zoo - 9 min drive - 9.6 km

Getting around

  • Grand Rapids Station - 4 min drive
  • Gerald R. Ford International Airport (GRR) - 19 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Tacos El Cuñado - ‬2 min drive
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive
  • ‪Beltline Bar - ‬7 min walk
  • ‪Taco Bell - ‬18 min walk

About this property

Baymont Inn & Suites Grand Rapids Near Downtown

Hotel in Grand Rapids with free breakfast and 24-hour fitness centre
Baymont Inn & Suites Grand Rapids Near Downtown offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Public spaces have free WiFi. Business amenities include a business centre and 3 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 3650 square feet (339 square metres) and includes conference space. A vending machine, an arcade/games room, and a fireplace in the lobby are also featured at the business-friendly Baymont Inn & Suites Grand Rapids Near Downtown. Self parking is free.

This Grand Rapids hotel is smoke free.

  • 80 guestrooms or units
  • 5 levels
  • 3650 sq ft of conference space
  • 339 sq. m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Games room or arcade
  • Pool or billiards table
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Baymont Inn & Suites Grand Rapids Near Downtown offers 80 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Two spacious beds with white linens flank dark headboards, accompanied by a flat-screen television.

Days Inn & Suites Grand Rapids Near Downtown

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
2.6 out of 5, 965 reviews
The price is AU$106
includes taxes & fees
3 Aug - 4 Aug
Days Inn & Suites Grand Rapids Near Downtown

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • 3,650 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 88 lb per pet)
  • Smoking rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in smoking rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Howard Johnson Plaza Grand Rapids
Howard Johnson Plaza Hotel Grand Rapids
131 Hotel-Plaza Hotel Grand Rapids
131 Hotel-Plaza Hotel
131 Hotel-Plaza Grand Rapids
131 Hotel-Plaza
Baymont Inn Grand Rapids Downtown Hotel
Baymont Inn Grand Rapids Downtown
131 Hotel Plaza
mont Inn Grand Rapids
Baymont & Suites Rapids Rapids
Baymont Inn & Suites Grand Rapids Near Downtown Hotel
Baymont Inn & Suites Grand Rapids Near Downtown Grand Rapids

Frequently asked questions

What is the cancellation policy at Baymont Inn & Suites Grand Rapids Near Downtown?

Baymont Inn & Suites Grand Rapids Near Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Baymont Inn & Suites Grand Rapids Near Downtown?

As of 31 July 2025, prices found for a 1-night stay for 2 adults at Baymont Inn & Suites Grand Rapids Near Downtown on 10 Aug 2025 start from AU$98.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Baymont Inn & Suites Grand Rapids Near Downtown?

Yep, Baymont Inn & Suites Grand Rapids Near Downtown has a free self car park and free RV/bus/truck parking.

Does Baymont Inn & Suites Grand Rapids Near Downtown have a pool?

Baymont Inn & Suites Grand Rapids Near Downtown has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 11:00 PM.

What makes Baymont Inn & Suites Grand Rapids Near Downtown a romantic place to stay?

1 hot tub, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Baymont Inn & Suites Grand Rapids Near Downtown.

Does Baymont Inn & Suites Grand Rapids Near Downtown serve breakfast?

Yeah, complimentary continental breakfast is on offer daily between 6 AM and 10:00 AM.

Is there a free airport shuttle available at Baymont Inn & Suites Grand Rapids Near Downtown?

No, Baymont Inn & Suites Grand Rapids Near Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Baymont Inn & Suites Grand Rapids Near Downtown?

Check-in begins at 3 PM. Check-out time is 11 AM.

Baymont Inn & Suites Grand Rapids Near Downtown Reviews

Reviews

4.8
Rating 10 - Excellent. 103 out of 1019 reviews
Rating 8 - Good. 121 out of 1019 reviews
Rating 6 - Okay. 170 out of 1019 reviews
Rating 4 - Poor. 235 out of 1019 reviews
Rating 2 - Terrible. 390 out of 1019 reviews

4.6/10

Cleanliness

6.0/10

Staff & service

4.4/10

Amenities

4.2/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Maura

Disliked: Cleanliness, property conditions & facilities
This hotel is two hotels joined into one: days inn and Baymont. Besides to two large billboard signs out front, the building itself is not marked, which is extremely confusing. I went to the wrong hotel and walked in only to ask where the Baymont was. The lady behind the counter was extremely nice. The man working was odd. The pool is on the fifth floor in what looks like to be an old party room. You need a separate key to get in: not your room key. The walls are clearly covered in mold, you can smell it when you enter. It’s painted over. The bathroom there was extremely disgusting. I didn’t even close the stall door. The room itself was okay, though it also smelled a bit musty. It’s an older hotel and you can clearly see the layers of paint on the walls. The shower lacked good water pressure. Due to the limited availability for hotels, we made the best of it. It’s hard to beat $70 a night. This hotel has been put on our list of places NOT to stay.
Stayed 2 nights in Apr 2025

2/10 Terrible

melissa

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware

Never staying there again. The place is not clean. Walls had dirty marks on them. Curtains had mold or dirt on them. Tile in bathroom had mold, they were cracked, dirty, we wouldn’t even take a bath there. Two women staying there and they only gave you 2 towels. If we would have showered, we require a towel for the body and one for the hair. That means we need 4 towels not 2. Don’t be stingy. We had a 2 queen bed. The pillows were so thin, you had to put all three pillows that they gave you for one bed together to make one small pillow that still sucked. The bed was hard as a rock and they only gave you one blanket. This was the worst room I have ever been in. I called on Saturday to make sure it had a working pool so we could go swimming, when we got there we were told the pool was out of order I was so mad. If we would have had time we would’ve gone somewhere else. The parking lot has broken glass and used condoms laying around. It was hard to find the place because the hotel name isn’t even right name. It doesn’t say Baymount
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

DIRTY AND HOMELESS LIVING AND WORKING THERE

Stayed 2 nights in Apr 2025

6/10 Okay

Christine

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The bathroom was horrible. A hole in the ceiling, towel bar falling off, grazing in the tub chipped off in big chunks. The floor around the toilet was dirty. The towels had holes. The who,e p.ace smelled bad
Stayed 2 nights in Apr 2025

2/10 Terrible

Abbi

Disliked: Property conditions & facilities
Will never go again horrible experience
Stayed 1 night in Apr 2025

2/10 Terrible

Kayla

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE DONT STAY HERE

I checked into our room and it smelled badly but my child went to take a bath and no water!! I switched rooms and tried to be reasonable, the second room stunk, had mold and hair in the tub drain! So 3/3 I tried one last time and got switched a third time it smelled horrible, it wasn’t cleaned properly and whoever was above or down the halls it sounded like WW3 so loud my kids couldn’t sleep, so I left and checked out and couldn’t get a refund because I booked online!
Stayed 1 night in Apr 2025

4/10 Poor

Traci

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

giovanni

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
not satisfie
Stayed 2 nights in Apr 2025

4/10 Poor

Shawn D

Travelled with family
Disliked: Amenities, property conditions & facilities
I had expected a better experience with the hotel being a Baymont. Check in was easy online but, then once getting a room key, I was charged an additional $50 for a deposit. The room was average. The carpet next to the bed was badly stained and warn. I'm not sure why but, the smoke detector was missing and what appeared to be laundry dryer sheets where shoved in the hole where the smoke detector once was. The TV remote didn't work. The bathroom was ok with exception of the tub would not drain. It appeared that the water in the tub after a shower was slowly leaking under the laminate flooring and seeping up when stepping on the floor. The pool and hot tub where not in service. And finally the breakfast options were limited to 3 types of cereal or a bagel. That was all that was available. The staff was friendly. Oh! And the parking lot was full of glass. Likely from car break-ins.
Stayed 1 night in Apr 2025

2/10 Terrible

Kathryn

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Disgusting

This was the most disgusting experience I have ever had at a hotel. Do not stay here. It
Stayed 1 night in Apr 2025

4/10 Poor

Rich

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Sarah

Disliked: Cleanliness
Stayed 1 night in Apr 2025

2/10 Terrible

Kayla

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Hole in the wall, literally

Our room had no lock on the sliding glass door which left holes in the door where cigarette and weed smoke came through along with cold air. Amongst other things, this was the worst part.
Stayed 2 nights in Mar 2025

2/10 Terrible

Courtney

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say it enough. DO NOT STAY HERE!!! I continue to tell anyone who will listen. I booked my stay through expedia. The outside was sketch but since i already paid i figured i needed to go in and give it a try. I was worried for my rental car getting broken into since there was shattered glass all over the parking lot. There was also trash and beer cans thrown on the ground outside. I hoped inside would be better. It was not. The hallway was dark. The entire place seemed unsafe. Once I was inside the room I did not want to come out but i also did not want to put my stuff anywhere or sit down. I would not sit on the furniture. I do not know what made them think this room was ok to give to a guest or even remotely clean at all. I found a smashed bed bug. There were stains on everything and stuff splattered on the chair and wall... absolutely disgusting. The door was broken and the alarm appeared to be ripped out. I was freaking out! I contacted expedia and asked them what to. I just could not do it. The hotel desk people told me they were going to charge me for that day even though I was not staying but they were going to refund me for the rest of the week. Expedia tried contacting them for the refund to which they would not even respond to them and never issued the refund. This is absolutely disgusting and an unsafe place. Expedia has also been ZERO help with getting a refund through them either.
Stayed 6 nights in Mar 2025

8/10 Good

Marcie

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Steve, PONTIAC

Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just a little staycation

Bed and room was comfortable plenty of privacy and love the balcony We had a great two-day stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Connice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Paris M

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I am writing to express my profound dissatisfaction with my recent stay at the Baymont by Wyndham Grand Rapids Near Downtown, located at 255 28th St SW, Grand Rapids, Michigan. My confirmation number for this reservation is 88394EE026661. Upon arrival, I was disheartened to find that the condition of the property was far below the standards advertised online. Specifically: Sofa Bed Condition: The sofa bed in our room was dirty and lacked necessary bedding, making it unusable.​ Insufficient Linens: For a party of five guests, the room was equipped with only two towels and no washcloths, leading to significant inconvenience.​ Bathroom Cleanliness: The bathroom was extremely dirty, raising concerns about the overall hygiene and maintenance of the facility.​ These issues not only caused discomfort but also made our stay highly unpleasant. I chose this property based on the positive portrayal online, but the reality did not align with those representations.​ I kindly request a thorough review of these concerns and appropriate measures to address them. Additionally, I believe a refund or compensation is warranted due to the substandard conditions experienced.​ I look forward to your prompt response and resolution to this matter.
Stayed 3 nights in Mar 2025

4/10 Poor

michelle

Disliked: Amenities
Had to ask for 2 days for more towels . Housekeeping only came when it was convenient for them. Non smoking rooms all smelled like smoke.
Stayed 3 nights in Mar 2025

2/10 Terrible

Elise

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arriving there is broken glass all over the parking lot. In clear signage. It was 3 pm check in time and no one was at the desk. Assign Read have a seat in the lobby and will be back shortly. Bathrooms are locked. We waited 30 minutes before someone actually came never apologized for the wait even filled out the early check in and told them what time we’d be arriving. Even completing early check-in you have to redo the process standing at the desk. The halls and elevators smell like marijuana and cigarette smoke. When telling the front desk about someone smoking marijuana in a room on our hall there was no urgency to address it. Seems that long term stay is priority. The entire hotel needs upgrading or simple repairs. The breakfast, if it can even be called that is awful the food is old and dried out, limited options and quantities. There is no extended time for breakfast on the weekends. The pool area is atrocious old in a very odd room that smells terrible. The pool is murky and taken over by rude kids unattended by adults. You have to have a special key card for the pool and exercise room. They do not offer it to you at the desk even though they should when you check in and it expires long before your stay is up and they don’t tell you that either. There is a a sign on pool room door you have to get towels from desk and the desk said towels were in pool areas and they were not. It was like pulling teeth to get towels. People loitering after dark.
Stayed 2 nights in Mar 2025

2/10 Terrible

Leah

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Would Never Recommend

Booked here for a short stay at the beginning of my daughters treatment for brain cancer. Parking lot had broken glass and trash everywhere. Checked in and went to find our room, very rundown appearance, hallways had garbage sitting in them. Surfaces in the room were filthy, the room smelled of old wet laundry and the bathroom was dirty. The bottom of the tub had cracks and large black spots in it while the walls of the shower were caked with dirt. Went to the top floor to see the pool/arcade area but couldnt stay up there for more than a few minutes. The chlorine smell was so strong it burned the nose and throat. Ended up going back downstairs and checking out immediately. Booked at another hotel for the stay.
Stayed 4 nights in Mar 2025

4/10 Poor

Alejandro

Stayed 2 nights in Mar 2025

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...............
Stayed 1 night in Mar 2025

10/10 Excellent

Judy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025