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Zermatt Hotel

3.0 star property

Photo gallery for Zermatt Hotel

Reception
Free daily buffet breakfast
Exterior
Exterior
Deluxe Twin Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
The current price is AU$49
includes taxes & fees
24 Mar - 25 Mar

Explore the area

View map
Rua da Fé, 187, Bairro Bavária, Gramado, RS, 95670000
  • Place, Mini Mundo
    ‪13 min walk‬
  • Place, Gramado Central Avenue
    ‪18 min walk‬
  • Place, Gramado Covered Street
    ‪3 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪67 min drive‬

Room options

View all photos for Standard Triple Room

1 bedroom, free WiFi, bed sheets

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Quadruple Room

1 bedroom, free WiFi, bed sheets

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Triple Room

1 bedroom, free WiFi, bed sheets

Deluxe Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Quadruple Room

1 bedroom, free WiFi, bed sheets

Deluxe Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Twin Room

1 bedroom, free WiFi, bed sheets

Deluxe Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

About the area

Gramado

At Zermatt Hotel you'll be within just a 15-minute stroll of Gramado Gateway and Mundo Encantado. Highlights at this hotel include free buffet breakfast and free self-parking. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Plus you'll find laundry facilities and a lift. Each morning free breakfast is served. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 3-property class Bavaria hotel include Gramado Covered Street and Snowland Park.

What's nearby

  • Mini Mundo - 13 min walk - 1.2 km
  • Black Lake Park - 16 min walk - 1.4 km
  • Gramado Central Avenue - 18 min walk - 1.5 km
  • Rua Torta - 18 min walk - 1.5 km
  • Gramado Covered Street - 3 min drive - 1.7 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 82 min drive

Restaurants

  • ‪Galeto Itália - ‬9 min walk
  • ‪Château Allemand - ‬5 min walk
  • ‪La Famille de Gazon - ‬14 min walk
  • ‪Carlito's Restaurant - ‬14 min walk
  • ‪Mestre Cuca - ‬8 min walk

About this property

Zermatt Hotel

Free breakfast is served daily. WiFi is free in public spaces. Zermatt Hotel also features laundry facilities, room service (during limited hours), and a lift. Limited free parking is available on a first-come, first-served basis.

This 3-star Gramado hotel is smoke free.

  • 78 guestrooms or units
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
Zermatt Hotel offers 78 air-conditioned accommodations with a hairdryer and free toiletries. LCD televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, and bidets. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Hotel Sky
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 1,000 reviews
The price is AU$60
includes taxes & fees
25 Mar - 26 Mar
Hotel Sky

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Dining table
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 27-inch LCD TV

Food and drink

  • Dining table
  • Limited room service

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 4 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 3.43 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 4 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.

Property is also known as

Zermatt Hotel Gramado
Zermatt Gramado
Hotel Zermatt Hotel Gramado
Gramado Zermatt Hotel Hotel
Zermatt
Hotel Zermatt Hotel
Zermatt Hotel Hotel
Zermatt Hotel Gramado
Zermatt Hotel Hotel Gramado

Frequently asked questions

What is the cancellation policy at Zermatt Hotel?

Zermatt Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Zermatt Hotel?

As of 20 Mar 2026, prices found for a 1-night stay for 2 adults at Zermatt Hotel on 24 Mar 2026 start from AU$49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Zermatt Hotel?

Yep, Zermatt Hotel has a free self car park. Onsite parking is limited.

Does Zermatt Hotel serve breakfast?

Yeah, free buffet breakfast is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Zermatt Hotel?

No, Zermatt Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Zermatt Hotel?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Zermatt Hotel?

No, pets are not allowed.

Zermatt Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 85 out of 140 reviews
Rating 8 - Good. 32 out of 140 reviews
Rating 6 - Okay. 15 out of 140 reviews
Rating 4 - Poor. 6 out of 140 reviews
Rating 2 - Terrible. 2 out of 140 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Alvaro

Travelled with family
Disliked: Staff & service, room comfort
Fomos hospedados em um anexo do hotel que fica 1 quadra quase das instalações, um ambiente mais velho e mal feito, o quarto não ficava escuro para dormir, chuveiro ruim. Garagens apertadas, enfim foi uma hospedagem estranha. Não gostamos. Ponto positivo foi o café da manhã que estava bom e bem servido. Não voltaria lá.
Stayed 1 night in Oct 2025

10/10 Excellent

Ulisses

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel. Quarto espaçoso e bem equipado e café da manhã gostoso. Localizado em local muito tranquilo para descanso. Recomendo
Stayed 1 night in Oct 2025

10/10 Excellent

Aldair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito agradável. Limpo e com excelente atendimento do corpo de empregados. Ótimo café da manhã.
Stayed 3 nights in Sep 2025

10/10 Excellent

Paulo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Edson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento excelente dos funcionários que atendem café, super atenciosos e educadíssimos!! Acomodações quarto excelente !! Único ponto negativo , aquecimento interno liga numa temperatura abaixo de 13graus, tudo certo , pois fez na noite 4 graus , porém o aquecimento não se mantém, e o barulho de água como se fosse uma cachoeira a noite toda , mesmo sem estar ligado! Bem desagradável! Acionamos recepção mas o problema persistiu!
Stayed 1 night in Sep 2025

10/10 Excellent

Samira M. D.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorei a calefação no quarto!
Stayed 1 night in Aug 2025

8/10 Good

Ederson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Com relação a estadia: Ótimo atendimento, quarto limpo e confortável, café da manhã muito bom. Pontos a serem melhorados: O telefone do quarto não estava funcionando. A pia do banheiro deveria estar entupida, pois a água demorava muito a descer.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Quarto com mofo no banheiro, com peças quebradas. No quarto avisa um copo sujo, provavelmente de outro hóspede. A lâmpada do quarto, mesmo apagada continuava clareando o ambiente.
Stayed 1 night in Aug 2025

10/10 Excellent

Daniele

Stayed 2 nights in Jul 2025

8/10 Good

gedimar Antônio Bueno dos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Greyvamaru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Alzenir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima estadia! Custo benefício excelente!

Excelente estadia! Segura, confortável, bem pertinho da Av. Borges de Medeiros e da Av. das Hortênsias, onde tudo acontece em Gramado! Os apartamentos standard ficam num prédio anexo ao lado do prédio principal onde servem o café da manhã, que é excelente!
Stayed 3 nights in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort

Hotel deixou muito a desejar

Não gostei do Hotel. Pagamos por um quarto dentro do hotel e ficamos hospedados num anexo fora do hotel, onde precisávamos andar pela rua pra chegarmos e não fomos avisados disso, além disso o chuveiro não esquentava, torneiras com água fria, quarto sem aquecedor, um ar funcionando mais ou menos.... num frio terrível de Gramado, o aquecedor era muito importante. O café da manhã foi bom, servia no horário.
Stayed 6 nights in Jun 2025

10/10 Excellent

Aline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amei a Hospedagem funcionários simpáticos, café da manhã maravilhoso quarto espaçoso e confortável. Estava frio mas a água do chuveiro e aquecedor no ponto, nada a reclamar só agradecer pela receptividade. Voltaremos mais vezes com certeza.
Stayed 5 nights in Jun 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo beneficio

Hotel simples mas bem agradável! Staff maravilhoso (todos sempre muito solícitos e simpáticos). Café da manhã farto! Limpeza boa, quarto grande e confortável. Um pouco distante do centro para ir a pé mas como estava de carro não senti esse problema. Recomendo e me hospedaria novamente!
Stayed 4 nights in Jun 2022

6/10 Okay

Ademir

Liked: Cleanliness, staff & service, amenities
O chuveiro com efeito chuva, pinga em um furo, jato em outro furo, névoa em outro furo, solicitamos a manutenção e nada, além de, a água não esquentava
Stayed 1 night in Dec 2025

10/10 Excellent

Gleyssiane

Stayed 2 nights in Nov 2025

6/10 Okay

Lucicleide

Travelled with family
Liked: Amenities
Disliked: Cleanliness
A pousada é legal, quarto grande, cama confortável, café da manhã simples mas gostoso. Porém o chuveiro era horrível, caia pouca água e a limpeza deixava a desejar.
Stayed 6 nights in Nov 2025

8/10 Good

Juliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fomos muito bem recepcionadas pelos funcionários, em especial pelo Thiago e pelo Ariel. O hotel está situado em um bairro tranquilo, com fácil acesso ao Centro. Apenas ressalto a necessidade de uma atenção mais rigorosa quanto aos itens servidos no café da manhã, pois é perceptível o reaproveitamento de alguns alimentos, que, por vezes, apresentam aspecto de estarem envelhecidos.
Stayed 6 nights in Nov 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities
Quarto muito bom. Atendimento excelente.
Stayed 1 night in Nov 2025

10/10 Excellent

Vanessa V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localização
Stayed 10 nights in Oct 2025

10/10 Excellent

Miriam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhosa estadia , limpo , excelente funcionários , café da manhã espetacular. Funcionários agradáveis
Stayed 2 nights in Oct 2025

10/10 Excellent

Paulo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento incrível, limpissimo , cafe da manhã saboroso. Bem localizado . Recomendo
Stayed 3 nights in Oct 2025

8/10 Good

Paulo Vitor

Stayed 4 nights in Sep 2025