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Serrazul Hotel

Property class: 4

Photo gallery for Serrazul Hotel

An outdoor patio with tables and chairs, string lights, and umbrellas.
A traditional living room with a fireplace, wooden beams, and patterned rugs.
A spa area with a wooden floor, a hot tub, and potted plants.
An indoor swimming pool with a wooden deck, stone walls, and a glass ceiling.
A spacious living room with a high ceiling and wooden beams, featuring a central coffee table, two sofas, and a decorative vase.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Parking available
The current price is AU$111
includes taxes & fees
20 Sept - 21 Sept

Explore the area

View map
Rua Garibaldi, 152, Centro, Gramado, RS, 95670-000
  • Place, Gramado Central Avenue
    ‪1 min walk‬
  • Place, Sao Pedro Church
    ‪2 min walk‬
  • Place, Gramado Covered Street
    ‪3 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪85 min drive‬

Room options

View all photos for Superior Suite

A modern hotel room with a large bed, wooden headboard, and a small bedside table.

Superior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite Superior

Minibar, in-room safe, desk, blackout curtains

Suite Superior

  • 36 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Apartamento Vista

A hotel room with a wooden headboard, a bed with a white quilt, a nightstand with a lamp, a ceiling fan, and a window with curtains.

Apartamento Vista

8.6 out of 10
Excellent
(32 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartamento

A hotel room with a bed, a desk, a chair, a nightstand, a ceiling fan, and a window with curtains.

Apartamento

9.0 out of 10
Wonderful
(40 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

A hotel room with a large bed, bedside table with a lamp, and an air conditioning unit.

Suite

9.8 out of 10
Exceptional
(13 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suíte Vista

A hotel room with a large bed, bedside table with a lamp, and a window with curtains.

Suíte Vista

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite with Garden View

Minibar, in-room safe, desk, blackout curtains

Suite with Garden View

  • Garden view
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Gramado

A family-friendly stay in Gramado awaits you at Serrazul Hotel. Within steps you'll find Gramado Covered Street and Gramado Central Avenue. Highlights at this hotel include a restaurant, an indoor swimming pool and free buffet breakfast. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the free kids' club, gym, sauna and pool loungers. Added amenities include free Wi-Fi in public areas, a conference centre and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of valet parking. .Places within a 5-minute walk of this 4-property class Gramado City Centre hotel include Orchids Park and Gramado City Hall.

What's nearby

  • Gramado Central Avenue - 1 min walk - 0.0 km
  • Sao Pedro Church - 2 min walk - 0.2 km
  • Gramado Covered Street - 3 min walk - 0.3 km
  • Palace of Festivals - 3 min walk - 0.3 km
  • Rua Torta - 6 min walk - 0.5 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 86 min drive

Restaurants

  • ‪Felsen Cervejaria - ‬3 min walk
  • ‪Tea Shop - ‬3 min walk
  • ‪Restaurante Pouso Novo - ‬2 min walk
  • ‪Campo & Vinho - ‬3 min walk
  • ‪La Birra - ‬1 min walk

About this property

Serrazul Hotel

Serrazul Hotel offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A complimentary children's club, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Serrazul Hotel. For a fee, parking is available.

This 4-star Gramado hotel is smoke free.

  • 1 building
  • 152 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Serrazul Hotel offers 152 accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a shower, bathrobes, bidets and hairdryers.

This Gramado hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Similar properties

Interior detail
Laghetto Stilo Vita
Gramado Centro
  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
4.8 out of 5, Exceptional, 283 reviews
The price is AU$128
includes taxes & fees
28 Sept - 29 Sept
Laghetto Stilo Vita

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (BRL 44 per day)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 8 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 44 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.

Property is also known as

Serrazul Hotel Gramado

Serrazul Hotel

Serrazul Gramado

Serrazul

Serrazul Hotel

Serrazul Hotel Distributed by Intercity

Serrazul Hotel Distributed by Intercity Hotel

Serrazul Hotel Distributed by Intercity Gramado

Serrazul Hotel Distributed by Intercity Hotel Gramado

Frequently asked questions

What is the cancellation policy at Serrazul Hotel?

Serrazul Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Serrazul Hotel?

As of 17 Sept 2026, prices found for a 1-night stay for 2 adults at Serrazul Hotel on 20 Sept 2026 start from AU$111, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Serrazul Hotel?

Yep, Serrazul Hotel has valet parking for BRL 44 per day.

Does Serrazul Hotel have a pool?

Serrazul Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Serrazul Hotel family-friendly?

You bet! With amenities such as a free children's club, supervised childcare and an arcade, it's no surprise that Serrazul Hotel is a hit with families.

Does Serrazul Hotel serve breakfast?

You bet, complimentary buffet breakfast is on offer daily between 8 AM and 10:30 AM.

Is there a free airport shuttle available at Serrazul Hotel?

No, Serrazul Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Serrazul Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Serrazul Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Serrazul Hotel?

No, only service animals are allowed.

Serrazul Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 767 out of 1001 reviews
Rating 8 - Good. 176 out of 1001 reviews
Rating 6 - Okay. 37 out of 1001 reviews
Rating 4 - Poor. 10 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

JOSE LODOVICO DE

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel excelente
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Madson Marcelo Oliveira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Orimo hotel
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

RENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente...
Stayed 5 nights in May 2025
Verified review

8/10 Good

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An elevator to 3rd floor would be much appreciated. Hard to carry luggage
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

GNS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100 %
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, localização excelente, ótimo café da manhã e equipe de funcionários muito bons
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Cristiano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo o hotel era incrível, todo reformado sem perder o clássico e o charme do Srra Azul
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Rogerio C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bem localizado e conservado, quarto de ótimo tamanho, renovado e com luz natural em todos os ambientes. Cama maravilhosa e enxoval em ótimo estado de conservação. Equipe atenciosa e prestativa. Café da manhã de ótima variedade e boa qualidade, precisando dar melhor atenção aos ovos mexidos e principalmente ao bacon (muito fino, passado demais, excesso de gordura no prato do buffet e fatias totalmente emboladas)
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conheço o hotel a 5 décadas, passamos nossa lua de mel lá, a acomodação estava excelente toda reformada e moderna, limpa e bem confortável, porém a recepção ainda precisa de uma atenção pois mantém os mesmos estofados de 50 anos atrás.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo impecável. Voltaria com toda certeza! Só dou de sugestão variar o café da manhã, os dias que ficamos as opções eram sempre as mesmas, mas, tudo delicioso!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Amilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto super limpo, roupas de cama maravilhosas , atendimento em geral de todos os funcionários, independente da função, ótimo! Café da manhã ótimo, só falta chocolate quente e outros concorrentes oferecem. Bar, também ótimo em tudo, etc...
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Paulo Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café, quarto limpo, equipe de funcionários excelente. Central. Bar excelente.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel com a melhor localização de Gramado. Excelente propriedade.
Stayed 1 night in May 2026
Verified review

8/10 Good

diogo c

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
um excelente hotel, o localização então é no centro mesmo de gramado da para fazer tudo a pé que tem na cidade de turístico.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Já é a segunda vez que me hospedo no serrazul. O hotel é muito bom, com ótimo atendimento e serviço completo, com pains, sauna e academia
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Márcio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom, sem detalhes, tudo ótimo!!!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Elionai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel é maravilhoso, quarto limpo, bom atendimento, café da manhã excelente
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Laurin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel incrível, limpeza e café da manhã excelente.
Stayed 1 night in May 2026
Verified review

8/10 Good

GLENIO TADEU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ficamos em um quarto reformado, com varanda, dois ambientes. Banheiro espaçoso, ótima ducha. Muito confortável e silencioso, voltado para a rua Garibaldi. O ponto alto foi, portanto, o quarto, muito embora a iluminação do lavabo não fosse adequada para esse ambiente. Pouca iluminação. Nas seis diárias, tivemos que solicitar a limpeza por quatro vezes, sempre após chegar para descansar no final da tarde (portanto, sem reposição dos itens de higiene, retirada de lixo, etc). Importante esclarecer que sempre deixamos a sinalização apropriada para indicar a solicitação de limpeza e, por vezes, deixamos solicitação na recepção. O café da manhã é farto, mas nada surpreendente, diferente de todos os hotéis que conhecemos em Gramado. O restaurante estava em reforma o que nos causou certa frustração em razão de não termos tomado conhecimento disso antes da nossa chegada - havia sido um dos itens que nos fizeram optar pelo hotel. O hotel dispõe de manobristas e cobrava diária de R$40,00 no período em que lá estivemos. Provavelmente por ser um hotel grande, muitas vezes é demorado entregar e receber o veículo - entrada estreita, algumas vagas localizadas fora do hotel. Hotel muito bem localizado, no ponto central da cidade, favorecendo o deslocamento a pé pelo centro, situação cada vez mais conveniente em uma cidade com crescente volume de veículos.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Lenir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espaçoso, bem cuidado, bem centralizado, tanto que andamos pelo centro todo a pé, inclusive a noite. E o café da manhã é tudo de bom!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Bárbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel está sendo reformado e está mantendo sua essência acolhedora e aconchegante. Os funcionários são bastante solícitos. Tivemos um problema com a porta do banheiro que não fechava e, assim que informamos o problema, ele foi resolvido na sequência. Destaco também as noites de música ao vivo no piano conduzidas pelo Tiago Biazus que ocorrem na sala da lareira. Melhor forma para finalizar a noite em Gramado! De ponto de melhoria, apenas destaco para terem mais cuidado no serviço de manobrista, pois identifiquei alguns arranhões que não estavam no meu carro quando o deixei na garagem do hotel. Já é nosso hotel favorito em Gramado! (Nos hospedamos mais de 3 vezes por lá em diferentes anos)
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo ótimo, só um pouco de barulho por ser no centro da cidade...
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

GESIELE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima localização, quarto excelente, café da manhã Magnífico.
Stayed 2 nights in May 2026