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Encantos Hortênsias Hotel

3.0 star property
Hotel with free breakfast, near Gramado Covered Street

Photo gallery for Encantos Hortênsias Hotel

Lobby sitting area
Spa
Indoor pool, outdoor pool
Front of property
Free buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

View map
Avenida das Hortênsia 800, Gramado, 95670-000
  • Mini Mundo
    ‪9 min walk‬
  • Black Lake Park
    ‪15 min walk‬
  • Gramado Covered Street
    ‪16 min walk‬
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪75 min drive‬

Room options

View all photos for Deluxe Double Room

Minibar, in-room safe, free WiFi

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Minibar
Cable channels
Daily housekeeping
In-room safe
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room (3 camas de solteiro)

Minibar, in-room safe, free WiFi

Deluxe Triple Room (3 camas de solteiro)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Minibar
Cable channels
Daily housekeeping
In-room safe
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room

Minibar, in-room safe, free WiFi

Deluxe Twin Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Minibar
Cable channels
Daily housekeeping
In-room safe
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room

Minibar, in-room safe, free WiFi

Deluxe Triple Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Minibar
Cable channels
Daily housekeeping
In-room safe
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the area

Gramado

At Encantos Hortênsias Hotel you'll be within just a 10-minute stroll of Mundo Encantado and Gramado Gateway. Highlights at this hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .This hotel has free WiFi in public areas, a fitness centre and tour/ticket assistance. Additionally, you'll find a fireplace in the lobby, luggage storage and a front desk safe. Free buffet breakfast is available. There's also the convenience of free self parking. .Near this 3-property class Gramado hotel, you'll find Gramado Covered Street.

What's nearby

  • Mini Mundo - 9 min walk - 0.8 km
  • Gramado Central Avenue - 13 min walk - 1.1 km
  • Rua Torta - 13 min walk - 1.2 km
  • Black Lake Park - 15 min walk - 1.3 km
  • Gramado Covered Street - 16 min walk - 1.4 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 132 min drive

Restaurants

  • ‪Dom de Sucre - ‬9 min walk
  • ‪La Famille de Gazon - ‬9 min walk
  • ‪Galeto Itália - ‬4 min walk
  • ‪Alecrim Santo Restaurante - ‬9 min walk
  • ‪Château Allemand - ‬1 min walk

About this property

Encantos Hortênsias Hotel

Hotel with free breakfast, near Gramado Covered Street
Encantos Hortênsias Hotel offers its guests an indoor pool, an outdoor pool, and a fitness centre. There's a restaurant on site. Free breakfast is available. Public spaces have free WiFi.

Encantos Hortênsias Hotel also features tour/ticket assistance, a fireplace in the lobby, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

  • 111 guestrooms or units
  • Buffet breakfast (free)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Dining venue
Encantos Hortênsias Hotel offers 111 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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4.8 out of 5, Exceptional, 505 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Outdoor pool

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Fireplace in lobby

Room amenities

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

Hotel Encantos Hortensias Gramado
Encantos Hortensias Gramado
Encantos Hortensias
Encantos Hortensias Hotel Gramado Brazil
Encantos Hortensias
Encantos Hortênsias Hotel Hotel
Encantos Hortênsias Hotel Gramado
Encantos Hortênsias Hotel Hotel Gramado

Frequently asked questions

Is parking available at Encantos Hortênsias Hotel?

Yep, Encantos Hortênsias Hotel has a free self car park. Onsite parking is limited.

Does Encantos Hortênsias Hotel have a pool?

Encantos Hortênsias Hotel has an outdoor pool and an indoor pool.

Does Encantos Hortênsias Hotel serve breakfast?

Sure does, free buffet breakfast is served at Encantos Hortênsias Hotel.

Is there a free airport shuttle available at Encantos Hortênsias Hotel?

No, Encantos Hortênsias Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Encantos Hortênsias Hotel?

Yep, you can grab a meal at Encantos Hortênsias Hotel's onsite restaurant.

What time are check-in & check-out at Encantos Hortênsias Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Encantos Hortênsias Hotel?

No, pets are not allowed.

Encantos Hortênsias Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 53 out of 119 reviews
Rating 8 - Good. 39 out of 119 reviews
Rating 6 - Okay. 16 out of 119 reviews
Rating 4 - Poor. 8 out of 119 reviews
Rating 2 - Terrible. 3 out of 119 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

rodrigo

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

10/10 Excellent

GERACINa

Travelled with family
Liked: Cleanliness, staff & service
Atendimento muito bom. Check in ok, check out ok. Café da manhã bom. Ótima localização.
Stayed 3 nights in Apr 2019

6/10 Okay

Claudia

Liked: Cleanliness, staff & service
Como já havia me hospedado, achei que o café da manhã decaiu muito. Outro inconveniente são as paredes drywall, permitindo que se escute com muita facilidade o barulho nos corredores e quartos próximos, tirando a privacidade.
Stayed 1 night in Apr 2019

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

hotel, Rio Verde go

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
a localização e silencio. funcionarios prestativos e respeitosos. bom cafe da manhã
Stayed 4 nights in Apr 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Apr 2019

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Atendimento muito receptivo. Limpeza dos quartos deixa a desejar. Manutenção nos quartos deve ser melhor observada. Reclamações deixadas na recepção. Posso ter dado azar, mas hoje dia 24mar2019, 01 garçom no café da manhã e 2 pessoas na cozinha IMPOSSIVEL dar conta com o restaurante lotado durante 1 hora que permaneci ali. Fica uma impressão ruim, até porque os hospedes tb sem noção não ajudam.
Stayed 1 night in Mar 2019

10/10 Excellent

João Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Custo benefício

O Hotel atendeu plenamente as expectativas. O atendimento e limpezas muito bons. O café estava bom mad não farto com detalhe de que não tinha manteiga. A piscina é pequena mas estava limpa e quente. Mas os ofurô estavam sem temperatura adequada. Fora isso, recomendo.
Stayed 2 nights in Mar 2019

8/10 Good

Rubens C

Liked: Staff & service

Hotel Simples e Bem Localizado

Hotel simples, não se pode ter grandes expectativas. Entretanto, o esforço e a dedicação da equipe de atendimento superam as notáveis deficiências de organização e manutenção da propriedade. Eles foram nota 10! A garagem poderia ter seus espaços marcados e deveriam ser retirados os entulhos que lá estão. Os banheiros tem mofo em algumas peças, como a ducha higiênica e ladrilhos. O café da manhã é simples e meio tumultuado, não espere nada especial neste item. Os corredores estão "judiados" e requerem reparos e pintura. Não pode se esquecer que é um hotel barato para os padrões de Gramado. Se alguém quiser mais tranquilidade e mais qualidade nas instalações deve procurar as múltiplas pousadas da região, existindo boas opções relativamente perto do centro, muitas em ruas secundárias.
Stayed 2 nights in Feb 2019

8/10 Good

JOAO PAULO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pessoas diferenciadas

Foi a primeira vez que me hospedei neste Hotel, posso comentar que tive um tratamento bem diferenciado em relação a outros hotéis que já fiquei em Gramado. Aspectos como atendimento, estacionamento, limpeza em geral, qualidade dos serviços e localização serão fundamentais para a próxima hospedagem que deverá ser em breve.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

10/10 Excellent

Noir J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfeita

foi maravilhosa
Stayed 7 nights in Dec 2018

4/10 Poor

Esdras

Liked: Cleanliness
Disliked: Room comfort

Frustração

Hotel muito simples. Decoração de mal gosto. Café da manhã pobre e com pouca reposição. Faltou comida.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2018

8/10 Good

Caio

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Deixou a desejar

Banheiro pequeno. TV sem canal para crianças. Porta da entrada não trancava. Ótima localização. Preço acessível.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Só a falta do estacionamento que decepcionou um pouco.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo, na próxima visita ficarei neste hotel. Próximo a tudo, muito bom!!
Stayed 1 night in Dec 2018

8/10 Good

Gervasio Tadeu

Liked: Cleanliness, staff & service, property conditions & facilities
As janelas do quarto deixavam passar muita luz e o quarto ficava muito claro ao amanhecer.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2018

6/10 Okay

pablo

Disliked: Property conditions & facilities

pueden mejorar mucho

estuvo muy buena, nos gusta mucho el encantos hortensias pero esta muy descuidado, la piscina esta descuidada y las habitaciones también! No tienen televisión por cable o sea que para familias es muy limitado quedarse en la habitación!
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018