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JW Marriott Hotel Grand Rapids

4.0 star property
Central hotel connected to the convention centre in Grand Rapids with a full-service spa

Photo gallery for JW Marriott Hotel Grand Rapids

Exterior
Restaurant
Lobby
Premium bedding, minibar, in-room safe, desk
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Pool
  • Room service
The current price is AU$489
includes taxes & fees
2 July - 3 July

Explore the area

Map
235 Louis Campau Promenade Nw, Grand Rapids, MI, 49503
  • DeVos Performance Hall
    ‪3 min walk‬
  • DeVos Place Convention Center
    ‪5 min walk‬
  • Van Andel Arena
    ‪5 min walk‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 2 Queen Beds, River View

Premium bedding, minibar, in-room safe, desk

Grand Room, 2 Queen Beds, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Separate bathtub and shower, deep-soaking bathtub, hair dryer, bathrobes

Room, 1 King Bed, City View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Sofa bed
Premium bedding
Blackout curtains
  • 84 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, River View

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 Double Bed

About the area

Grand Rapids

JW Marriott Hotel Grand Rapids puts you in the heart of Grand Rapids, connected to the convention centre and within just a 10-minute stroll of popular attractions like DeVos Performance Hall and Van Andel Arena. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The hotel's own lounge bar is a nice place to enjoy a drink. Business travelers can take advantage of meeting rooms, a 24-hour business centre, and conference space. Other amenities include free Wi-Fi in public areas, a steam room and a coffee shop/cafe. Each morning full breakfast is served between 7:00 AM and 1:00 PM. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 4-property class Downtown Grand Rapids hotel include John Ball Zoo and Frederik Meijer Gardens and Sculpture Park.

What's nearby

  • DeVos Performance Hall - 3 min walk - 0.3 km
  • DeVos Place Convention Center - 5 min walk - 0.4 km
  • Van Andel Arena - 5 min walk - 0.5 km
  • Gerald R. Ford Museum - 5 min walk - 0.5 km
  • Downtown Market - 16 min walk - 1.4 km

Getting around

  • Grand Rapids Station - 16 min walk
  • Gerald R. Ford International Airport (GRR) - 20 min drive

Restaurants

  • ‪Z's Bar & Restaurant - ‬1 min walk
  • ‪The B.O.B. - ‬4 min walk
  • ‪Uccello's Ristorante, Pizzeria & Sports Lounge - ‬3 min walk
  • ‪Pind Indian Cusine - ‬5 min walk
  • ‪Barrio - ‬3 min walk

About this property

JW Marriott Hotel Grand Rapids

Central hotel connected to the convention centre in Grand Rapids with a full-service spa
JW Marriott Hotel Grand Rapids offers its guests a full-service spa, an indoor pool, and a steam room. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly JW Marriott Hotel Grand Rapids. For a fee, parking is available.

This 4-star Grand Rapids hotel is smoke free.

  • 1 building
  • 333 guestrooms or units
  • 23 levels
  • Conference rooms
  • 129 sq. m of conference space
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
JW Marriott Hotel Grand Rapids offers 333 accommodations with minibars and a safe. Beds feature premium bedding. Smart televisions come with premium cable channels, pay-per-view films and Netflix.

Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Spanish

Similar properties

Exterior

Amway Grand Plaza, Curio Collection by Hilton

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.3 out of 5, Excellent, 1,008 reviews
The price is AU$357
includes taxes & fees
29 June - 30 June
Amway Grand Plaza, Curio Collection by Hilton

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (USD 41 per day)
  • Secured, covered valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: USD 29 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Pay films
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 29 per person
  • Covered self-parking fee: USD 41.00 per day (in/out privileges)
  • Valet parking fee: USD 45.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Rapids Marriott Hotel
JW Grand Rapids
JW Marriott Grand Rapids
JW Marriott Hotel Grand Rapids
Marriott Hotel Grand Rapids
Grand Rapids Marriott
Marriott Grand Rapids
Jw Marriott Rapids Rapids
JW Marriott Hotel Grand Rapids Hotel
JW Marriott Hotel Grand Rapids Grand Rapids
JW Marriott Hotel Grand Rapids Hotel Grand Rapids

Frequently asked questions

What is the cancellation policy at JW Marriott Hotel Grand Rapids?

JW Marriott Hotel Grand Rapids offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott Hotel Grand Rapids?

As of 15 June 2025, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Grand Rapids on 2 July 2025 start from AU$489.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott Hotel Grand Rapids?

Yep, JW Marriott Hotel Grand Rapids has a secured covered self car park with in/out privileges for USD 41.00 per day.

Is there a spa on site at JW Marriott Hotel Grand Rapids?

Yep, there is an onsite spa at JW Marriott Hotel Grand Rapids. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does JW Marriott Hotel Grand Rapids have a pool?

JW Marriott Hotel Grand Rapids has an indoor pool. The pool is open 6:00 AM to 11:00 PM.

What makes JW Marriott Hotel Grand Rapids a romantic place to stay?

Couples spa treatments and a lounge bar, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at JW Marriott Hotel Grand Rapids.

Is JW Marriott Hotel Grand Rapids family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that JW Marriott Hotel Grand Rapids is a hit with families.

Are there hot tubs in the rooms at JW Marriott Hotel Grand Rapids?

No, but there are deep-soaking baths in the guestrooms.

Does JW Marriott Hotel Grand Rapids serve breakfast?

Yeah, full breakfast is on offer daily between 7:00 AM and 1:00 PM.

Is there a free airport shuttle available at JW Marriott Hotel Grand Rapids?

No, JW Marriott Hotel Grand Rapids does not offer an airport shuttle service.

Is there a bar or restaurant at JW Marriott Hotel Grand Rapids?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at JW Marriott Hotel Grand Rapids?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at JW Marriott Hotel Grand Rapids?

No, pets are not allowed.

JW Marriott Hotel Grand Rapids Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 693 out of 1001 reviews
Rating 8 - Good. 181 out of 1001 reviews
Rating 6 - Okay. 59 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! We enjoy staying here!
Stayed 1 night in Mar 2025

10/10 Excellent

Shannon

Stayed 1 night in Feb 2025

2/10 Terrible

Mathew, Saint Joseph

Stayed 1 night in Feb 2025

10/10 Excellent

Whittney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the money
Stayed 1 night in Feb 2025

2/10 Terrible

Kimberly

Stayed 2 nights in Feb 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service
Great location! Room was a bit small for the price. Loved the bathroom and toiletries!
Stayed 1 night in Feb 2025

4/10 Poor

Derek

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Not a great stay

Booked a single king but was given a double full or queen. Not enough time to discuss with front desk and try to get a new room had somewhere we had to be. Bed was extremely uncomfortable, very stiff.
Stayed 1 night in Feb 2025

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Room, bar all very nice. Will need to drive for dining selections and shopping but parking was convenient and car was easy to get in and out of parking
Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Stayed 2 nights in Feb 2025

8/10 Good

Brian

Liked: Staff & service, room comfort
Disliked: Cleanliness

Rooms could use some work.

Very nice hotel overall. The staff were very friendly, the restaurant is amazing, along with the wait staff. The view from room was amazing. I unfortunately didn't get a chance to hit the bar, but it looked like a cool spot. But I must admit, I was unhappy with the cleanliness of my room. There was trash behind the entertainment stand, there were crumbs under the chaise lounge, the side of the bed had stains on it, the baseboard trim was covered in dust along with and there wasn't a single piece of furniture in my room that wasn't damaged in some way. You'd think for the price they charge per night they'd take have higher standards for the appearance of their rooms.
Stayed 2 nights in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay with a clean room, very friendly staff and located in a great area!
Stayed 2 nights in Dec 2024

10/10 Excellent

Alycia

Stayed 1 night in Dec 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our time at the JW!
Stayed 2 nights in Dec 2024

10/10 Excellent

Samuel

Stayed 1 night in Dec 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience great staff
Stayed 1 night in Dec 2024

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility, restaurant and staff were all excellent! Will definitely return and recommend to others!
Stayed 2 nights in Nov 2024

10/10 Excellent

angela, Traverse City

Stayed 1 night in Nov 2024

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

David

It was excellent
Stayed 1 night in Nov 2024