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Jacy'z Hotel & Resort

5.0 star property
Luxury hotel with 3 restaurants and 2 indoor pools

Photo gallery for Jacy'z Hotel & Resort

2 indoor pools, seasonal outdoor pool, pool loungers
Body treatments, facials, massages
Large at Jacyz
Business centre
Property amenity

Popular amenities

  • Pet-friendly
  • Gym
  • Parking available
The current price is AU$342
includes taxes & fees
3 Aug - 4 Aug

Explore the area

Map
Drakegatan 10, Gothenburg, Västra Götaland, 412 50
  • Nya Ullevi Stadium
    ‪6 min walk‬
  • Liseberg Amusement Park
    ‪14 min walk‬
  • The Avenue
    ‪16 min walk‬
  • Gothenburg (GOT-Landvetter)
    ‪22 min drive‬

Room options

View all photos for Large at Jacyz

Large at Jacyz

Large at Jacyz

9.6 out of 10
Exceptional
(25 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Dark at JQ No windows

Dark at JQ No windows

Dark at JQ No windows

8.6 out of 10
Excellent
(4 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
Bathrobes
Rainfall showerhead
  • 12.8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Small at Jacyz

Small at Jacyz

Small at Jacyz

9.2 out of 10
Wonderful
(110 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
Bathrobes
Rainfall showerhead
  • 14.5 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Medium at Jacyz

Medium at Jacyz

Medium at Jacyz

9.4 out of 10
Exceptional
(73 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
Bathrobes
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Medium at JQ

Medium at JQ

Medium at JQ

9.4 out of 10
Exceptional
(53 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
Bathrobes
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Large at JQ

Large at JQ

Large at JQ

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Small at JQ

Small at JQ

Small at JQ

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
Bathrobes
Rainfall showerhead
  • 14.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Dark at Jacyz No windows

Dark at Jacyz No windows

Dark at Jacyz No windows

8.8 out of 10
Excellent
(51 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
Bathrobes
Rainfall showerhead
  • 14.5 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Gothenburg

A luxury stay in the heart of Gothenburg awaits you at Jacy'z Hotel & Resort. Within just a 15-minute stroll, you'll find popular places like Liseberg Amusement Park and Nya Ullevi Stadium. Highlights at this hotel include 3 restaurants, 2 indoor swimming pools and a full-service spa. .A day of pampering at Pachanga Pool Club & Spa can include massages and facials. The restaurant, Archie's, serves American cuisine and is open for breakfast, brunch, lunch and dinner. With 4 lounge bars to choose from, you can enjoy a drink at the hotel. Enjoy the 24-hour gym, seasonal outdoor swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a 24-hour business centre. Free buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Within a 20-minute walk of this 5-property class Centrum hotel, attractions include The Avenue and Nordstan Shopping Center.

What's nearby

  • Nya Ullevi Stadium - 6 min walk - 0.5 km
  • Scandinavium - 10 min walk - 0.9 km
  • Swedish Exhibition and Congress Centre - 11 min walk - 0.9 km
  • Liseberg Amusement Park - 14 min walk - 1.2 km
  • The Avenue - 16 min walk - 1.4 km

Getting around

  • Ullevi Södra Tram Stop - 8 min walk
  • Liseberg Station - 10 min walk
  • Gothenburg (GOT-Landvetter) - 18 min drive

Restaurants

  • ‪Glenn Sportsbar Ullevi - ‬10 min walk
  • ‪Gogogaga - ‬1 min walk
  • ‪Burger Mansion - ‬7 min walk
  • ‪Tiger Deli - ‬4 min walk
  • ‪Evolushi - ‬9 min walk

About this property

Jacy'z Hotel & Resort

Luxury hotel with 3 restaurants and 2 indoor pools
As a guest of Jacy'z Hotel & Resort, you'll find a full-service spa, 2 indoor swimming pools, a 24-hour health club, and a seasonal outdoor pool. There are 3 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, 18 meeting rooms, and coworking spaces. Event space at this hotel measures 1658 square feet (154 square metres) and includes a conference centre. Spa services, multilingual staff, and coffee/tea in common area are also featured at the luxury Jacy'z Hotel & Resort. Parking is available for a fee.

This 5-star Gothenburg hotel is smoke free.

  • 233 guestrooms or units
  • 3 dining venues
  • 4 bars or lounges
  • Conference rooms
  • 1658 sq ft of conference space
  • 154 sq. m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Pool or billiards table
  • Lift
  • No smoking on site
Jacy'z Hotel & Resort offers 233 accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Pachanga Pool Club & Spa. Services include facials and body treatments. The spa is open daily.

Languages

English, Portuguese, Spanish, Swedish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (SEK 349 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 3 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • Archie's
  • Gaby's
  • GOGOGAGA

Things to do

  • 2 indoor pools
  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • 2 indoor pools
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • Conference centre (1,658 square foot of space)
  • Coworking space

Outdoors

  • Pool loungers

Full-service spa

  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests with 'Spa Access' rate plans receive access to the spa area and pool from 3:15 PM to 5:15 PM. Facilities fees apply to all other guests to access the pool and spa area.
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian.

Access methods

Staffed front desk

Pets

  • Pets: SEK 300 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: SEK 349 per day
  • Pet fee: SEK 300 per accommodation, per stay
  • Service animals are exempt from fees
  • Facilities fee: SEK 195 per person and includes use of: spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. 

We should mention

  • The seasonal pool will open on 02 July and close on 05 August.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Jacy'z Hotel Resort
Jacy'z Hotel & Resort Hotel
Jacy'z Hotel & Resort Gothenburg
Jacy'z Hotel & Resort Hotel Gothenburg

Frequently asked questions

What is the cancellation policy at Jacy'z Hotel & Resort?

Jacy'z Hotel & Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Jacy'z Hotel & Resort?

As of 2 Aug 2025, prices found for a 1-night stay for 2 adults at Jacy'z Hotel & Resort on 3 Aug 2025 start from AU$342.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Jacy'z Hotel & Resort?

Yep, Jacy'z Hotel & Resort has a self car park for SEK 349 per day.

Are there any beaches close to Jacy'z Hotel & Resort?

The closest beach to Jacy'z Hotel & Resort is Askim Beach (9.8 km).

Is there a spa on site at Jacy'z Hotel & Resort?

Yep, Pachanga Pool Club & Spa is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does Jacy'z Hotel & Resort have a pool?

Jacy'z Hotel & Resort has 2 indoor swimming pools and a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from July 02 to August 05.

What luxury perks are available at Jacy'z Hotel & Resort?

Jacy'z Hotel & Resort features 2 indoor pools, a full-service spa and a 24-hour health club. All guestrooms come with premium bedding and 24-hour room service.

What makes Jacy'z Hotel & Resort a romantic place to stay?

A bar and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Jacy'z Hotel & Resort.

Does Jacy'z Hotel & Resort serve breakfast?

Sure does, free buffet breakfast is on offer on weekdays between 6:30 AM and 10:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Jacy'z Hotel & Resort?

No, Jacy'z Hotel & Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Jacy'z Hotel & Resort?

Yep, you can grab a meal at Jacy'z Hotel & Resort's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Jacy'z Hotel & Resort?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Jacy'z Hotel & Resort?

Dogs are welcome at Jacy'z Hotel & Resort, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Jacy'z Hotel & Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1468 out of 1970 reviews
Rating 8 - Good. 328 out of 1970 reviews
Rating 6 - Okay. 90 out of 1970 reviews
Rating 4 - Poor. 36 out of 1970 reviews
Rating 2 - Terrible. 48 out of 1970 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cherelle

Stayed 2 nights in Apr 2025

10/10 Excellent

Dilani

Stayed 3 nights in Apr 2025

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Only stayed at the hotel for 1 night but I tried to experience majority of things going on. Part of my night included two hours in their pool club, access to steam room, sauna, heated pool(s), service on day beds. Although because it does get quite busy it's hard to get a day bed near the upstairs pool, but if you want quiet there is a fire room away from the pool which has an ample amount of day beds. Staying in the medium JQ room which is higher up in the building, great design, able to cast to TV, and connect to Bluetooth speaker, mini bar (prices weren't too bad). Bed was interesting, it was a little softer than I would like but that's down to personal preference. Didn't get to experience the JQ bar, I believe it's closed certain days of the week. Had dinner at the Gogogaga restaurant, wasn't really a fan of the food. The drinks were good. Drinks at the lobby bar was nice, background music and can play games with friends I definitely would stay again. I would like to try the large rooms, and try the Jacyz rooms (which are lower in the building so don't have much of a view but are cheaper)
Stayed 1 night in Apr 2025

10/10 Excellent

Samira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff give different prices :(

A stunning hotel with a great atmosphere. Games, table tennis, shuffle boards, pool table and interactive golf all free of charge. Complimentary tea/coffee/water on level 3. Room was clean, comfortable & had robe and flip flops provided. Close-ish to town centre (15-20 mins walk). We also had the option for late check out until 1pm (100SEK/ £8 per extra hour). Be aware that Archie’s restaurant is only open Fri-Sun, but you can have Archie’s food in the lobby area for the other days. Great cocktails at Gogogaga skybar. Cons: We were denied being served at the pool club due to our session being almost over (It was 4:50pm. We still had 25 minutes and only wanted 2 cocktails). Later that eve, we asked if we could change the pool access time for the next day to a later time slot & were told we had to pay £28pp to create a new booking. The lady at reception said if we had asked at check in, it would have been free. I was a bit annoyed considering this wasn’t given as an option at check in,nor did I feel I had to make a new booking considering this was included in our stay. To make matters worse, we ended up paying for the later time slot but at check out were told by a different receptionist that we didn’t have to make another booking & it could have been moved for 100 SEK/£8. We didn’t get the money refunded.
Stayed 2 nights in Apr 2025

10/10 Excellent

miracle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Guillaume

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Moriseoluwa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Anya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

Amazing hotel with loads to do. Would recommend to all to book and stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Oluwatoni

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
My partner and I had a great stay at the Jacy’z hotel. A much needed getaway for a couple of days and the hotel fulfilled that to a tee!
Stayed 2 nights in Mar 2025

8/10 Good

Rennie, Orpington

Travelled with partner
Liked: Cleanliness, amenities
Where do I start ... overall the place was lovely the hotel room was really nice clean , the decor was really nice the atmosphere was amazing the staff was amazing except one at the restaurant he refused to give us food and said to us that we were over fully booked thank God there was a nice gentleman in the mini bar I didn't catch his name but he was so helpful and we sat at the mini bar and then he made sure that we got a space to sit down in the actual restaurant and we was able to actually have some food. its a shame alcohol wasn't allowed in the rooms only in the spa , also I wasn't happy that there wasn't no shops around so in the middle of the night if I wanted something to eat there wasn't nothing to eat. I also would say why don't the rooms have a usc c port and a usb port as that a universal thing and it would be easier to charge your phone or tablet. I did not appreciate going downstairs speaking to someone behind the desk for them to see what I look like asking them for towels because we ran out they took an hour to come up and bring the towels when we got the towels they were hand towels which we asked for body towels which wasn't unacceptable.
Stayed 1 night in Mar 2025

8/10 Good

debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and only improvements would be a phone in the room as if anything wrong in room you have to physically go to reception. Everyone getting spa time at the same time of day is too much and should be spread out to avoid crowding. I would point this out at check in and offer upgrades at that point if required.
Stayed 2 nights in Mar 2025

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning hotel

The stay was very good. The spa was stunning. It was very busy so nowhere to rest as all beds were taken. There was no tea or coffee facilities in the room. The bar is expensive too! Our check in wasn’t great, there was no explanation how to use the lift, what floor our room was on, if the spa access was valid on the second day and what time, we had to keep pestering, basic information should be explained at check in. Also our session was 3:15 but only checked in at 3 so had to rush to get to spa to get our 2 hours. But overall worth the trip, the hotel is beautiful! ❤️
Stayed 2 nights in Mar 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Nabila

Stayed 1 night in Feb 2025

10/10 Excellent

Amber

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is amazing! I stayed for my birthday and I loved it I want to say a huge thank you to a member of the hotel staff Adina, she is a huge asset to the team and made me feel so welcome. She helped me massively and I couldn’t thank / praise her enough!
Stayed 2 nights in Feb 2025

10/10 Excellent

Bennise

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The service was welcoming, housekeeping was helpful. The dark room experience was 10/10 you just don’t know how needed it is until you book it!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Gloria

Stayed 2 nights in Feb 2025

6/10 Okay

Reanna

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

kamilah

Stayed 2 nights in Feb 2025

8/10 Good

Jael

Stayed 2 nights in Feb 2025

6/10 Okay

Esther

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall average, staff were not really helpful, staff was not welcoming. Clean room
Stayed 1 night in Feb 2025

10/10 Excellent

Ruwaila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing stay

Amazing everything was so good! clean hotel with incredible facilities, beautiful place and friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Christina

Liked: Cleanliness, property conditions & facilities
The spa was amazing
Stayed 1 night in Feb 2025

10/10 Excellent

Chanelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025