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3.9 out of 5

"We didn't like food restaurant. Never have what they offer or we want in relation with menú. Rooms menú dont have disponibilty. So is very burry if yo ... " More

By a verified traveller on Sat 17 Aug 2019

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Hotel Description

A family-friendly stay in Goroka awaits you at Pacific Gardens Hotel. You'll be within a 10-minute walk of Raun Raun Theatre and 3.1 km (1.9 mi) from J.K. McCarthy Museum. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

You can enjoy LCD TVs with cable channels, and all 38 individually decorated rooms feature free WiFi, in-room childcare, and irons/ironing boards. Nice touches include bathrobes and free toiletries.

The hotel's own bar/lounge is a nice place to enjoy a drink. Conference space and a meeting room are among the business amenities offered. Added amenities include free WiFi in public areas, a lazy river, and laundry facilities. Full breakfast is available. There's also the convenience of a free airport shuttle.

With a stay at this 3-star Goroka hotel, you'll be 4.2 km (2.6 mi) from Mount Gahavisuka Provincial Park.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$129* Per night/room 21 Jan. - 22 Jan.


Bed Count room.options.bedSize.TrundleBed.Singular Maximum Occupancy 4 Max

Premier Room

Bed Count room.options.bedSize.TrundleBed.Singular Maximum Occupancy 4 Max

Pacific Gardens Hotel ratings based on 12 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Pacific Gardens Hotel

Everyone (7) Couples (2) Business (1) Family (2)
3 out of 5
We didn't like food restaurant. Never have what they offer or we want in relation with menú. Rooms menú dont have disponibilty. So is very burry if you are more than two days at the hotel.

Posted by , from Las palmas, Canary Islands, Spain on 17 Aug. 2019

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2 out of 5

Felt Let Down

Pros: The bar and the restaurant was nice.
Cons: More staff training is definitely, management to investigate online booking procedures further to then pass on/train staff accordingly.
The reception staff were abrupt from the get go. They don't understand the Wotif system and were not willing to listen when I had explained that the extras such as rollaway beds and extra persons staying in the room were included in the price I had already paid. They therefore charged me additional again... The rooms looked very nice in the advertisement, but were not so when I had arrived. There were a lack of towels in comparison to guests per room, and when requests for more were made, none came. All in all, I didn't feel welcome, nor relaxed the slightest.

Posted by on 22 May 2017

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4 out of 5

Pacific Gardens

Pros: Surroundings, Friendly helpful staff, food, price
Cons: Room was quite shabby. Being a business traveller I'd have paid more for a better equipped room but like I say, value was excellent.
Location: Never really tried them out but the grounds are a nice place to relax and unwind.
Staff were real nice, Manager even gave me a ride to the airport himself. Food was excellent. Room was very "out-back-shed) like but then I paid only a small amount so value was really good considering where I was. Grounds were very nice and peaceful and used by expat locals for a safe place to walk in the open air..

Posted by , from BNE on 8 Jun. 2016

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5 out of 5

Great mountain get away

Pros: Gardens, Brook and Birds
Cons: A compendium in the room would have been nice with some tips on near by hiking, a restaurant menu or local map.
Location: Walk to Goroka Uni, Visit the Markets and museum
My wife and I stayed at the lodge for a weekend as a quick getaway from Port Moresby. The on site Gardens and bubbling brook made the stay seam a world away from our windy dust blown home. The location is close enough to walk in to town as we were rather keen to get out and use our legs. However when we decided we would prefer a ride the staff at the hotel were also nice enough to arrange for this.

Posted by , from Port Moresby on 1 Sep. 2015

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4 out of 5
Pros: quiet
Cons: Problems checking in as the could not locate Wotif payment. Took a good hour sorting this out over the phone with hotel accountant and Wotif.
Location: Outside the main area of town. Need a car to get to center or a long walk is ahead.
Nice and quiet hotel. Rooms are of good standard. Good value for money.

Posted by on 24 Aug. 2015

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4 out of 5
Pros: Room was nice
Location: Tranquil
Facilities: Above average; Value: Reasonable; Service: Friendly; Cleanliness: Spick and span; I forgot that i paid thru wotif and I paid them with my credit card so they were paid twice due to my stupidity

Posted by , from Australia - QLD - Brisbane on 14 Feb. 2014

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5 out of 5
Pros: Beatiful gardens, room and dining area.
Cons: The shower rose was blocked and just dribbled water from it.

Posted by , from Australia - QLD - Brisbane on 1 Nov. 2013

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4 out of 5
Pros: Price and position
Cons: Food service
Location: Tranquil
Facilities: Nice ; Value: Economical; Service: Polite; Cleanliness: Spotless;

Posted by , from Australia - NSW - Sydney on 18 Sep. 2013

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4 out of 5
Pros: Set next to creek and trees
Cons: Piklets for breakfast instead of Pancakes.
Location: Tranquil, Just right
Facilities: Modern, Nice ; Value: Average price; Service: Friendly, Courteous; Cleanliness: Pleasant;

Posted by , from Papua New Guinea on 13 Aug. 2013

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4 out of 5
Pros: Booking thru wotif ended up with a I room suite normally K650 at a great deal
Location: Tranquil
Facilities: Above average; Value: Great deal; Service: Polite; Cleanliness: Faultless;

Posted by , from Australia - SA - Adelaide on 26 Jul. 2013

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Property Features

Pacific Gardens Hotel offers its guests a lazy river and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and a garden are also featured at the family-friendly Pacific Gardens Hotel. A roundtrip airport shuttle is free (available on request). Self parking is free. Smoking is allowed in designated areas at this 3-star Goroka hotel.

  • 38 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas
  • Lockers available

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Lazy river
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Airport: Goroka (GKA) (1.5 km / 0.9 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Pacific Gardens Hotel offers 38 accommodations, which are accessible via exterior corridors and feature bathrobes and irons/ironing boards. These individually decorated and furnished accommodations include desks. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries. This Goroka hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests can enjoy full breakfast for a fee.

Pacific Gardens Hotel has a restaurant on site.

Hotel Policies


  • Check-in time starts at 3 PM
  • Minimum check-in age is: 15
  • Check-in time ends at 10 PM

Special check-in instructions:

The front desk is open daily from 6:00 AM - 11:00 PM. Guests will receive key retrieval information.

The front desk at this property is open daily from 6:00 AM - 11:00 PM.
Guests will receive key retrieval information.


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • No lifts
  • Noise-free rooms not guaranteed
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: PGK 35 per person (approximately)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pacific Gardens Goroka
  • Pacific Gardens Hotel
  • Pacific Gardens Hotel Goroka
  • Pacific Gardens Hotel Goroka, South Pacific - Papua New Guinea
  • Pacific Gardens Hotel Hotel
  • Pacific Gardens Hotel Goroka
  • Pacific Gardens Hotel Hotel Goroka

You should know

  • Pacific Gardens Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.