We chose this hotel because of the reviews (DONT MAKE THIS MISTAKE) This room was the worst I can remember staying in. We could hear a paper clip drop on the floor downstairs the walls are so thin. road noise was incredible, a busy road until 1030pm. What's most outrageous is that they advertise their restaurant and bar closing at 9pm. At 11pm there was loud music and noise that was unbelievable, It felt like we weretrying to sleep in Londons busiest bar. There was yelling cheering glass breaking singing doors slamming etc. After many complaints after 1am we got a different room ,that didn't help we weren't able to get back to sleep. Plus we could still hear people partying outside in the garden. On checkout we were offered a complimentary breakfast. I was so tired I didn't feel like eating. Its included anyway if you use their website. At breakfast we over heard the wedding group say they were still partying at 4am. Beware... they opened their bar for the wedding party with no regard for anyone else. A great money earner for them serving drinks till after 4am! Our issue is that they need to do this by managing their other guests appropriately. They had other rooms available and chose to put us here. I wrote to Crouchers however we heard nothing not even an apology. There are plenty of good reviews online ... don't t be fooled this establishment doesn't care about you and at the end of the day your paying for a room, you wont be able to sleep in!

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