Gojo Holiday Packages

Good location

Pros:This was located in a great area. The highlights were the size of the room. I like how the toilet and shower were in separate spaces and there was lots of room to get ready. Easy to get to the station and lots of things around us. Enjoyed the room amenities. Shampoo, lotion, face wash, toothbrush/paste. The fridge and freezer were a good size. Cons: smells like smoke in the whole building, the breakfast is not great tasting, the elevators are extremely hot (in July), no luggage forwarding ( that’s my own fault for not researching enough when booking) luggage forwarding is a game changer. The bed was very uncomfortable. A small detail, but inconvenient was that we had to order ice to the room instead of having the ability to get it when needed. This place is definitely dated and could use a refresh.

Lovely property with great extra little touches. Great Location. Rooms are cramped for 4 people- ie no real space to keep suitcases

We have nothing but good things to say about this property. From penthouse style hotel lobby, to five star equivalent hardware and amenities, the property is located at the heart of Osaka with direct access to the subway line. Our experience was excellent.

I chose this property because the listed amenities included a washer and dryer, which was an important factor in my decision. However, upon arrival, I discovered that there was no clothing dryer available. When I contacted the host, I was advised to hang my clothes in the bathroom and rely on the bathroom ventilation to dry them. Because the advertised laundry facilities were not as expected, I was unable to use the laundry service I had planned for during my stay. I requested to cancel the remainder of my reservation and was willing to pay for the first night, but my request was not approved. I was also disappointed with the lack of assistance from Expedia in resolving the issue. The property itself was not dirty, and the location was convenient, with a metro station nearby. This could be a reasonable option for travelers looking for a very basic place to stay and who do not need laundry facilities. I would recommend reviewing the provided amenities carefully before booking. I would also suggest improving the quality and availability of towels, as the towels provided were very thin and appeared well-used. For longer stays, providing additional fresh towels would greatly improve the guest experience.