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Serena Inn & Suites - Sundance

Property class: 2.5

Photo gallery for Serena Inn & Suites - Sundance

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.
A kitchen with wooden cabinets, a black countertop, a coffee machine, a waffle maker, and a clock on the wall.
A reception desk with a framed picture above, a clock, and a sign requesting guests to ring the bell for service.
A self-service beverage station with a Bunn coffee machine and a Thirsty machine offering water, orange juice, and apple juice.
A pool area with lounge chairs, a Coca-Cola vending machine, and safety signs.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Air-conditioning
The current price is AU$160
includes taxes & fees
1 Oct - 2 Oct

Explore the area

View map
2719 E Cleveland Street, Sundance, WY, 82729
  • Place, Washington Park
    ‪2 min drive‬
  • Place, Devils Tower National Monument
    ‪26 min drive‬
  • Place, Deadwood Mountain Grand
    ‪39 min drive‬

Room options

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds

8.8 out of 10
Excellent
(96 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, a refrigerator, and a window with curtains.

Suite, 1 King Bed

8.6 out of 10
Excellent
(30 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room

A hotel room with a large bed, a desk with a computer, a chair, a lamp, and a picture on the wall.

Room

8.4 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Ground Floor

A hotel room with a large bed, a desk with a computer, a chair, a lamp, and a picture on the wall.

Room, 1 King Bed, Accessible, Ground Floor

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room 2 Queen Beds

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Room

  • Sleeps 4

View all photos for Room 1 King Bed

A hotel room with a bed, a desk, a telephone, and a minibar.

Room 1 King Bed

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Sundance

At Serena Inn & Suites - Sundance you'll be 1.9 km (1.2 mi) from Washington Park and 3 km (1.9 mi) from Clarenbach Memorial Park. Highlights at this hotel include free continental breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and express check-out. Other amenities include a 24-hour business centre and laundry facilities. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. .With a stay at this Sundance hotel, you'll be 46.2 km (28.7 mi) from Devils Tower National Monument.

What's nearby

  • Washington Park - 2 min drive - 3.2 km
  • Black Hills State University - 25 min drive - 54.9 km
  • Devils Tower National Monument - 26 min drive - 56.7 km
  • Cadillac Jacks Casino - 39 min drive - 84.3 km
  • Deadwood Mountain Grand - 39 min drive - 85.7 km

Getting around

  • Gillette, WY (GCC-Campbell County) - 65 min drive

Restaurants

  • ‪Sundance Travel Center - ‬2 min walk
  • ‪Longhorn Saloon & Grill - ‬3 min drive
  • ‪Wild West Espresso - ‬3 min drive
  • ‪Dime Horseshoe Bar - ‬3 min drive
  • ‪Uncle Louie’s Diner - ‬3 min drive

About this property

Serena Inn & Suites - Sundance

Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business centre. Free breakfast is served daily. An indoor pool, a vending machine, and laundry facilities are also featured at the business-friendly Serena Inn & Suites - Sundance. Free self parking is available. You'll have access to the outdoor pool at a partner property.

This Sundance hotel is smoke free.

  • 44 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Television in lobby
  • No smoking on site
Serena Inn & Suites - Sundance offers 44 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Sundance hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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  • Breakfast included
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4.0 out of 5, Very good, 681 reviews
The price is AU$176
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6 AM to 10 AM

Things to do

  • Indoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day
  • Only dogs are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

American ExpressDiners ClubDiscoverMastercardVisa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Inn Sundance
Best Western Sundance
Best Western Hotel Sundance
Sundance Best Western
Serena Inn Suites
Serena Inn Suites Sundance
Serena Inn & Suites Sundance
Best Western Inn At Sundance
Serena Inn & Suites - Sundance Hotel
Serena Inn & Suites - Sundance Sundance
Serena Inn & Suites - Sundance Hotel Sundance

Frequently asked questions

Is parking available at Serena Inn & Suites - Sundance?

Yep, Serena Inn & Suites - Sundance has a free self car park.

How much does it cost to stay at Serena Inn & Suites - Sundance?

As of 22 Sept 2026, prices found for a 1-night stay for 2 adults at Serena Inn & Suites - Sundance on 1 Oct 2026 start from AU$160, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Serena Inn & Suites - Sundance have a pool?

Serena Inn & Suites - Sundance has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 10:00 PM.

Does Serena Inn & Suites - Sundance serve breakfast?

Yeah, travelers give high marks to the free continental brekkie here! Served daily between 6 AM and 10 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Serena Inn & Suites - Sundance?

No, Serena Inn & Suites - Sundance does not offer an airport shuttle service.

What time are check-in & check-out at Serena Inn & Suites - Sundance?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Serena Inn & Suites - Sundance?

Dogs are welcome at Serena Inn & Suites - Sundance, with dog exercise areas on offer.

Serena Inn & Suites - Sundance Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 490 out of 1003 reviews
Rating 8 - Good. 282 out of 1003 reviews
Rating 6 - Okay. 137 out of 1003 reviews
Rating 4 - Poor. 58 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and nice room for the price.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Colby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great. Clean and well maintained. Great price and great breakfast.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities
Room and breakfast were good. Hot tub wasn't working but pool was nice.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice and clean and the staff were very nice. The continental breakfast was excellent. Definitely recommend it
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean & convenient.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kario

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stop for an overnight on a road trip through the Black Hills. The place was clean, and the staff were helpful. Not a lot of protein available for breakfast, but a lot of choices, which was nice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel! Right off the highway. Super friendly staff. You can tell it is run by a family that cares. Very nice, large clean rooms. Pool was nice but cold. No working hot tub. We would definitely stay here again.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Anne

Liked: Staff & service
Parking was well lighted. Clean room. Helpful staff.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Brenda

Liked: Cleanliness, staff & service
Room and breakfast were great! But the hottest wasnt in working order which was very unfortunate since we were looking forward to relaxing in it after 8 hours of driving.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and helpful people. Well kept. Easy access to the highway.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of parking. Breakfast was very good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, Staff was excellent!. Good breakfast. Hot tub - YES!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick. Room was clean. Breakfast was very good.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Rick

Liked: Staff & service
Disliked: Amenities
Found a few small ants in the bathroom. The hot tub was drained and not working.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy booking and nice location
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Was friendly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled from Michigan to Oregon. My stay at the Serena was wonderful. Staff was incredibly helpful. The room was comfortable. I was able to wash my laundry while swimming in the nice indoor pool. The laundry was located in a small room very close to the pool which was peaceful, nicely lit and in a beautiful cedar poolroom. This was a very pleasant stay. Location is very convenient with the added bonus of being near some lovely trails. The continental breakfast was diverse and had fresh food: a departure from the typical highly processed foods at hotels. I felt very safe as a solo traveler here. I highly recommend this spot
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms, great breakfast, friendly staff.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Melissa

Disliked: Cleanliness
Conveniently located for an overnight stay from our travels.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Patrick

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Only hotel in town
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice stay
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an overall pleasant stay.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hidden gem just outside devils tower. Clean -comfortable rooms - great staff - Would definitely recommend-
Stayed 1 night in Sep 2025