6/10 Okay
Kristy
Travelled with family
28 Aug 2025
Oodles of style. Lacking in substance. The hotel is indeed luxury, beautiful spacious modern rooms will all mod cons. However... my room was mere metres from the stage area used by the pub next door. Between the live music, rowdy customers, bar staff emptying glass bottles in to bins and what I can only assume to be elephants either employed or patronising the hotel bar immediately overhead, sleep was hard to come by. Perhaps some investment in sound proofing and noise reduction alongside the chandeliers and colour changing lighting would be prudent. Am also currently in dispute and awaiting refund for inaccurate minibar charges applied to my credit card after checking out. More consistent welcoming of guest would also be advised, whilst other guests were supplied with welcome drinks and luggage delivery to their rooms this is inconsistent. If this is only applicable for those booking your most premium rooms, it's not a good look to remaining customers
Kristy
Stayed 4 nights in Aug 2025
























